---
description: Scopri le funzionalità di SMART Service Desk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SMART Service Desk - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per Help Desk](/directory/30008/help-desk/software) > [SMART Service Desk](/software/100670/smart-service-desk-itsm) > [Alternative a SMART Service Desk](https://www.capterra.it/alternatives/100670/smart-service-desk-itsm)

# Alternative a SMART Service Desk

Canonical: https://www.capterra.it/alternatives/100670/smart-service-desk-itsm

> Scopri le migliori alternative a SMART Service Desk. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/124981/smart-service-desk-itsm/vs/freshdesk)
2. **Freshservice** — 4.6/5 (792 reviews) — Service Desk ITSM online che offre gestione di incidenti, problemi, modifiche, release e risorse e una potente creazione di ticket e automazione.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/132997/smart-service-desk-itsm/vs/freshservice)
3. **ManageEngine Endpoint Central** — 4.6/5 (1831 reviews) — Consente agli amministratori di automatizzare, standardizzare, proteggere e controllare le proprie reti Windows. Desktop Central ora supporta anche MDM.
   - [Visualizza profilo](https://www.capterra.it/software/170018/manageengine-desktop-central)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/170018/smart-service-desk-itsm/vs/manageengine-desktop-central)
4. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow automatizza le attività di supporto giornaliere, contribuendo a tenere traccia, misurare ed elaborare qualsiasi unità di lavoro. È facile da utilizzare e scalabile.
   - [Visualizza profilo](https://www.capterra.it/software/152871/servicenow)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/152871/smart-service-desk-itsm/vs/servicenow)
5. **SysAid** — 4.5/5 (522 reviews) — Questa collaudata soluzione IT consente di gestire facilmente tutte le attività di helpdesk. Tutti gli elementi essenziali necessari sono infatti riuniti in una dashboard.
   - [Visualizza profilo](https://www.capterra.it/software/107225/sysaid)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/107225/smart-service-desk-itsm/vs/sysaid)
6. **JIRA Service Management** — 4.5/5 (775 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/138769/smart-service-desk-itsm/vs/jira-service-management)
7. **IT Glue** — 4.6/5 (342 reviews) — IT Glue è una piattaforma di documentazione pluripremiata, che aiuta i fornitori IT a ridurre drasticamente il tempo sprecato alla ricerca di informazioni.
   - [Visualizza profilo](https://www.capterra.it/software/170401/itglue)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/170401/smart-service-desk-itsm/vs/itglue)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Il software di supporto per l'helpdesk e lo strumento di gestione delle risorse comprendono knowledge base, gestione degli SLA, monitoraggio dei ticket e gestione dello stock.
   - [Visualizza profilo](https://www.capterra.it/software/179501/manageengine-service-desk-plus)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/179501/smart-service-desk-itsm/vs/manageengine-service-desk-plus)
9. **BOSSDesk** — 4.7/5 (145 reviews) — La suite di soluzioni BOSS è una pluripremiata soluzione di helpdesk/ITSM completamente integrata, disponibile sia sul cloud che on-premise.
   - [Visualizza profilo](https://www.capterra.it/software/144825/boss-solutions)
   - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/144825/smart-service-desk-itsm/vs/boss-solutions)
10. **Mint Service Desk** — 4.8/5 (23 reviews) — Piattaforma di service desk e gestione delle risorse estremamente versatile, con una modalità intuitiva per parlare con i potenziali clienti tramite chat.
    - [Visualizza profilo](https://www.capterra.it/software/187044/mint-service-desk)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/187044/smart-service-desk-itsm/vs/mint-service-desk)
11. **Atera** — 4.5/5 (454 reviews) — Gestione remota del monitoraggio (RMM), automazione dei servizi professionali (PSA) e accesso remoto: soddisfazione di ogni esigenza IT in un unico posto.
    - [Visualizza profilo](https://www.capterra.it/software/144309/atera)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/144309/smart-service-desk-itsm/vs/atera)
12. **SapphireIMS** — 4.4/5 (65 reviews) — Agevola il lavoro delle imprese tramite la gestione dei servizi aziendali, la gestione patrimoniale e il service desk di ITIL.
    - [Visualizza profilo](https://www.capterra.it/software/148203/sapphireims)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/148203/smart-service-desk-itsm/vs/sapphireims)
13. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM riunisce tutto il necessario per il supporto IT in un'unica soluzione centralizzata.
    - [Visualizza profilo](https://www.capterra.it/software/200140/haloitsm)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/200140/smart-service-desk-itsm/vs/haloitsm)
14. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combinazione con il servizio personale a 360 gradi del produttore: una soluzione unica nel suo genere.
    - [Visualizza profilo](https://www.capterra.it/software/196043/ky2help)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/196043/smart-service-desk-itsm/vs/ky2help)
15. **Cherwell Service Management** — 4.3/5 (166 reviews) — Cherwell Asset Management consente di ridurre la spesa per le licenze software, i costi generali di IT e i rischi di ispezione del software.
    - [Visualizza profilo](https://www.capterra.it/software/121158/cherwell-software)
    - [Confronta con SMART Service Desk](https://www.capterra.it/compare/100670/121158/smart-service-desk-itsm/vs/cherwell-software)

## Categorie correlate

- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Software ITSM](https://www.capterra.it/directory/30676/itsm/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/100670/smart-service-desk-itsm)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/100670/smart-service-desk-itsm)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/100670/smart-service-desk-itsm> |
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| en | <https://www.capterra.com/p/100670/SMART-SERVICE-DESK-ITSM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/100670/smart-service-desk-itsm> |
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| en-GB | <https://www.capterra.co.uk/alternatives/100670/smart-service-desk-itsm> |
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| es | <https://www.capterra.es/alternatives/100670/smart-service-desk-itsm> |
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| es-CL | <https://www.capterra.cl/alternatives/100670/smart-service-desk-itsm> |
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| es-PA | <https://www.capterra.com.pa/alternatives/100670/smart-service-desk-itsm> |
| es-PE | <https://www.capterra.pe/alternatives/100670/smart-service-desk-itsm> |
| fr | <https://www.capterra.fr/alternatives/100670/smart-service-desk-itsm> |
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| fr-LU | <https://www.capterra.lu/alternatives/100670/smart-service-desk-itsm> |
| it | <https://www.capterra.it/alternatives/100670/smart-service-desk-itsm> |
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| pt-PT | <https://www.capterra.pt/alternatives/100670/smart-service-desk-itsm> |

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