---
description: Scopri le funzionalità di eDesk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per servizio clienti](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [Alternative a eDesk](https://www.capterra.it/alternatives/137210/xsellco-helpdesk)

# Alternative a eDesk

Canonical: https://www.capterra.it/alternatives/137210/xsellco-helpdesk

> Scopri le migliori alternative a eDesk. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **LiveAgent** — 4.7/5 (1789 reviews) — Un ottimo servizio clienti inizia con un software di assistenza clienti migliore. Stupisci i tuoi clienti e aumenta la loro soddisfazione.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con eDesk](https://www.capterra.it/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
2. **NiCE CXone** — 4.2/5 (582 reviews) — Software per contact center basato sul cloud che offre realtà virtuale, inoltro basato sulle competenze, intelligenza artificiale, fusione delle chiamate e analisi.
   - [Visualizza profilo](https://www.capterra.it/software/134775/incontact-call-center-software)
   - [Confronta con eDesk](https://www.capterra.it/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 50.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con eDesk](https://www.capterra.it/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
4. **Tidio** — 4.7/5 (590 reviews) — Piattaforma di servizio clienti per creare customer journey eccezionali con comunicazione omnichannel, risposte predefinite, ticketing, automazione e un potente agente AI.
   - [Visualizza profilo](https://www.capterra.it/software/144040/tidio-chat)
   - [Confronta con eDesk](https://www.capterra.it/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk è il software di assistenza clienti “tutto-in-uno” che offre esperienze eccezionali.
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con eDesk](https://www.capterra.it/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
6. **TeamSupport** — 4.5/5 (850 reviews) — Software per il servizio clienti basato sul web, facile da implementare, con particolare attenzione alla gestione dei clienti B2B e alla collaborazione in team.
   - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
   - [Confronta con eDesk](https://www.capterra.it/compare/87908/137210/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
   - [Visualizza profilo](https://www.capterra.it/software/132880/vivantio)
   - [Confronta con eDesk](https://www.capterra.it/compare/132880/137210/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con eDesk](https://www.capterra.it/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
9. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — La gestione del servizio clienti ServiceNow è stata creata per l'economia dei servizi connessi digitalmente.
   - [Visualizza profilo](https://www.capterra.it/software/192052/servicenow-customer-service-management)
   - [Confronta con eDesk](https://www.capterra.it/compare/137210/192052/xsellco-helpdesk/vs/servicenow-customer-service-management)
10. **Groove** — 4.5/5 (87 reviews) — Aiuta i team a fornire supporto personale su larga scala.
    - [Visualizza profilo](https://www.capterra.it/software/143005/groove)
    - [Confronta con eDesk](https://www.capterra.it/compare/137210/143005/xsellco-helpdesk/vs/groove)
11. **Front** — 4.5/5 (292 reviews) — Tratta i tuoi clienti come persone, non come ticket da risolvere. Fornisci un'assistenza personalizzata, indipendentemente dal canale.
    - [Visualizza profilo](https://www.capterra.it/software/132901/front)
    - [Confronta con eDesk](https://www.capterra.it/compare/132901/137210/front/vs/xsellco-helpdesk)
12. **Deskpro** — 4.6/5 (38 reviews) — La moderna piattaforma per il servizio clienti, per ogni tipo di organizzazione. Hosted Cloud o versione on-premise installabile per l'hosting automatico.
    - [Visualizza profilo](https://www.capterra.it/software/127288/deskpro)
    - [Confronta con eDesk](https://www.capterra.it/compare/127288/137210/deskpro/vs/xsellco-helpdesk)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Questa apprezzata piattaforma di servizio clienti offre a ogni dipendente dell'assistenza strumenti innovativi e dati unificati.
    - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
    - [Confronta con eDesk](https://www.capterra.it/compare/136189/137210/salesforce/vs/xsellco-helpdesk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Sottoponi i problemi all'attenzione dei membri dei team di più dipartimenti su tutti i dispositivi, in modo automatico e semplice. Rispondi, risolvi, segnala. Ottieni una demo oggi stesso\!
    - [Visualizza profilo](https://www.capterra.it/software/16499/issuetrak)
    - [Confronta con eDesk](https://www.capterra.it/compare/16499/137210/issuetrak/vs/xsellco-helpdesk)
15. **Help Scout** — 4.6/5 (226 reviews) — Help Scout è un helpdesk basato sul web progettato per la migliore esperienza del cliente.
    - [Visualizza profilo](https://www.capterra.it/software/136909/help-scout)
    - [Confronta con eDesk](https://www.capterra.it/compare/136909/137210/help-scout/vs/xsellco-helpdesk)

## Categorie correlate

- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per il controllo di qualità dei call center](https://www.capterra.it/directory/33415/contact-center-quality-assurance/software)
- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Software per customer support](https://www.capterra.it/directory/32315/customer-support/software)
- [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/137210/xsellco-helpdesk)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/137210/xsellco-helpdesk)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

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