---
description: Scopri le funzionalità di Sparkcentral, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sparkcentral - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per servizio clienti](/directory/22/customer-service/software) > [Sparkcentral](/software/142857/sparkcentral-customer-engagement-platform) > [Alternative a Sparkcentral](https://www.capterra.it/alternatives/142857/sparkcentral-customer-engagement-platform)

# Alternative a Sparkcentral

Canonical: https://www.capterra.it/alternatives/142857/sparkcentral-customer-engagement-platform

> Scopri le migliori alternative a Sparkcentral. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk è il software di assistenza clienti “tutto-in-uno” che offre esperienze eccezionali.
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/142857/164283/sparkcentral-customer-engagement-platform/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 50.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/124981/142857/freshdesk/vs/sparkcentral-customer-engagement-platform)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Un ottimo servizio clienti inizia con un software di assistenza clienti migliore. Stupisci i tuoi clienti e aumenta la loro soddisfazione.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/102188/142857/liveagent/vs/sparkcentral-customer-engagement-platform)
4. **Tidio** — 4.7/5 (590 reviews) — Piattaforma di servizio clienti per creare customer journey eccezionali con comunicazione omnichannel, risposte predefinite, ticketing, automazione e un potente agente AI.
   - [Visualizza profilo](https://www.capterra.it/software/144040/tidio-chat)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/142857/144040/sparkcentral-customer-engagement-platform/vs/tidio-chat)
5. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat ti consente di tenere conversazioni in tempo reale con i tuoi clienti mentre esplorano il tuo sito web.
   - [Visualizza profilo](https://www.capterra.it/software/62194/livechat)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/62194/142857/livechat/vs/sparkcentral-customer-engagement-platform)
6. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 è una soluzione CRM e di servizio clienti gratuita, utilizzata da 12 milioni di aziende in tutto il mondo.
   - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/113540/142857/bitrix24/vs/sparkcentral-customer-engagement-platform)
7. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Questa apprezzata piattaforma di servizio clienti offre a ogni dipendente dell'assistenza strumenti innovativi e dati unificati.
   - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/136189/142857/salesforce/vs/sparkcentral-customer-engagement-platform)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay fornisce un software di marketing multifunzione, semplice e conveniente, per acquisire, coinvolgere, coltivare i lead e chiudere le trattative.
   - [Visualizza profilo](https://www.capterra.it/software/178819/engagebay-marketing)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/142857/178819/sparkcentral-customer-engagement-platform/vs/engagebay-marketing)
9. **Front** — 4.5/5 (286 reviews) — Tratta i tuoi clienti come persone, non come ticket da risolvere. Fornisci un'assistenza personalizzata, indipendentemente dal canale.
   - [Visualizza profilo](https://www.capterra.it/software/132901/front)
   - [Confronta con Sparkcentral](https://www.capterra.it/compare/132901/142857/front/vs/sparkcentral-customer-engagement-platform)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX facilita le relazioni con i clienti. Potrai metterti in contatto tramite telefono, e-mail e chat mediante un singolo strumento, per un maggiore coinvolgimento dei clienti.
    - [Visualizza profilo](https://www.capterra.it/software/21409/genesys-cloud)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/21409/142857/genesys-cloud/vs/sparkcentral-customer-engagement-platform)
11. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr aiuta i marchi a fornire un servizio clienti di classe mondiale su scala aziendale, alimentata dal motore di intelligenza artificiale avanzato.
    - [Visualizza profilo](https://www.capterra.it/software/131274/sprinklr-platform)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/131274/142857/sprinklr-platform/vs/sparkcentral-customer-engagement-platform)
12. **LiveHelpNow** — 4.6/5 (72 reviews) — Piattaforma di coinvolgimento dei clienti omnicanale: chat dal vivo, integrazione di SMS, gestione ticket di supporto, knowledge base, Facebook e altro.
    - [Visualizza profilo](https://www.capterra.it/software/99093/livehelpnow-suite)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/99093/142857/livehelpnow-suite/vs/sparkcentral-customer-engagement-platform)
13. **HubSpot Service Hub** — 4.4/5 (187 reviews) — HubSpot Service Hub consente di mantenere organizzato il tuo team, creare soluzioni proattive per i clienti e monitorare la loro soddisfazione.
    - [Visualizza profilo](https://www.capterra.it/software/182476/hubspot-service-hub)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/142857/182476/sparkcentral-customer-engagement-platform/vs/hubspot-service-hub)
14. **Salesforce Starter** — 4.4/5 (223 reviews) — Inizia dal CRM Salesforce Essentials, la soluzione di vendita e assistenza multifunzione a soli 25 $/utente al mese.
    - [Visualizza profilo](https://www.capterra.it/software/132665/salesforce-essentials)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/132665/142857/salesforce-essentials/vs/sparkcentral-customer-engagement-platform)
15. **Intercom** — 4.5/5 (1131 reviews) — La prima piattaforma di messaggistica per i clienti del mondo pensata per la crescita aziendale.
    - [Visualizza profilo](https://www.capterra.it/software/134347/intercom)
    - [Confronta con Sparkcentral](https://www.capterra.it/compare/134347/142857/intercom/vs/sparkcentral-customer-engagement-platform)

## Categorie correlate

- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)
- [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software)
- [Software per assistenti conversazionali](https://www.capterra.it/directory/31596/conversational-ai-platform/software)
- [Software per customer support](https://www.capterra.it/directory/32315/customer-support/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/142857/sparkcentral-customer-engagement-platform)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/142857/sparkcentral-customer-engagement-platform)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/142857/sparkcentral-customer-engagement-platform> |
| de-AT | <https://www.capterra.at/alternatives/142857/sparkcentral-customer-engagement-platform> |
| de-CH | <https://www.capterra.ch/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en | <https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-AU | <https://www.capterra.com.au/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-CA | <https://www.capterra.ca/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-GB | <https://www.capterra.co.uk/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IE | <https://www.capterra.ie/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IL | <https://www.capterra.co.il/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IN | <https://www.capterra.in/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-NZ | <https://www.capterra.co.nz/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-SG | <https://www.capterra.com.sg/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-ZA | <https://www.capterra.co.za/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es | <https://www.capterra.es/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-AR | <https://www.capterra.com.ar/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CL | <https://www.capterra.cl/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CO | <https://www.capterra.co/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CR | <https://www.capterra.co.cr/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-DO | <https://www.capterra.do/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-EC | <https://www.capterra.ec/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-MX | <https://www.capterra.mx/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-PA | <https://www.capterra.com.pa/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-PE | <https://www.capterra.pe/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr | <https://www.capterra.fr/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-BE | <https://fr.capterra.be/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-CA | <https://fr.capterra.ca/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-LU | <https://www.capterra.lu/alternatives/142857/sparkcentral-customer-engagement-platform> |
| it | <https://www.capterra.it/alternatives/142857/sparkcentral-customer-engagement-platform> |
| ja | <https://www.capterra.jp/alternatives/142857/sparkcentral-customer-engagement-platform> |
| nl | <https://www.capterra.nl/alternatives/142857/sparkcentral-customer-engagement-platform> |
| nl-BE | <https://www.capterra.be/alternatives/142857/sparkcentral-customer-engagement-platform> |
| pt | <https://www.capterra.com.br/alternatives/142857/sparkcentral-customer-engagement-platform> |
| pt-PT | <https://www.capterra.pt/alternatives/142857/sparkcentral-customer-engagement-platform> |
| sv | <https://www.capterra.se/alternatives/142857/sparkcentral-customer-engagement-platform> |

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