---
description: Scopri le funzionalità di ServiceNow, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software gestionali aziendali](/directory/30532/business-management/software) > [ServiceNow](/software/152871/servicenow) > [Alternative a ServiceNow](https://www.capterra.it/alternatives/152871/servicenow)

# Alternative a ServiceNow

Canonical: https://www.capterra.it/alternatives/152871/servicenow

> Scopri le migliori alternative a ServiceNow. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/152871/164283/servicenow/vs/zendesk)
2. **Milvus** — 4.8/5 (298 reviews) — Sistema di gestione intelligente.
   - [Visualizza profilo](https://www.capterra.it/software/202528/milvus)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/152871/202528/servicenow/vs/milvus)
3. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/124981/152871/freshdesk/vs/servicenow)
4. **Freshservice** — 4.5/5 (720 reviews) — Service Desk ITSM online che offre gestione di incidenti, problemi, modifiche, release e risorse e una potente creazione di ticket e automazione.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/132997/152871/freshservice/vs/servicenow)
5. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo è un software desktop remoto facile da usare, sicuro, ma conveniente per Windows, macOS, iOS, Android e Linux.
   - [Visualizza profilo](https://www.capterra.it/software/177094/supremo-remote-desktop)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/152871/177094/servicenow/vs/supremo-remote-desktop)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/138769/152871/jira-service-management/vs/servicenow)
7. **SysAid** — 4.5/5 (519 reviews) — Questa collaudata soluzione IT consente di gestire facilmente tutte le attività di helpdesk. Tutti gli elementi essenziali necessari sono infatti riuniti in una dashboard.
   - [Visualizza profilo](https://www.capterra.it/software/107225/sysaid)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/107225/152871/sysaid/vs/servicenow)
8. **Atera** — 4.5/5 (448 reviews) — Gestione remota del monitoraggio (RMM), automazione dei servizi professionali (PSA) e accesso remoto: soddisfazione di ogni esigenza IT in un unico posto.
   - [Visualizza profilo](https://www.capterra.it/software/144309/atera)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/144309/152871/atera/vs/servicenow)
9. **BOSSDesk** — 4.7/5 (140 reviews) — La suite di soluzioni BOSS è una pluripremiata soluzione di helpdesk/ITSM completamente integrata, disponibile sia sul cloud che on-premise.
   - [Visualizza profilo](https://www.capterra.it/software/144825/boss-solutions)
   - [Confronta con ServiceNow](https://www.capterra.it/compare/144825/152871/boss-solutions/vs/servicenow)
10. **ISL Light** — 4.7/5 (779 reviews) — Il software di assistenza a distanza ISL Light consente di controllare un computer remoto o un dispositivo mobile. È multipiattaforma, sicuro, veloce, personalizzabile.
    - [Visualizza profilo](https://www.capterra.it/software/146892/isl-light)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/146892/152871/isl-light/vs/servicenow)
11. **NinjaOne** — 4.7/5 (289 reviews) — NinjaOne automatizza l'IT, consentendo a oltre 20.000 team di aumentare la produttività, ridurre i rischi e gestire l'IT con facilità ed efficienza.
    - [Visualizza profilo](https://www.capterra.it/software/165889/ninjaone)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/152871/165889/servicenow/vs/ninjaone)
12. **Deepser** — 4.6/5 (57 reviews) — Deepser è una soluzione ITSM sviluppata per ottimizzare la gestione di richieste di supporto, processi organizzativi ed attività.
    - [Visualizza profilo](https://www.capterra.it/software/178946/deepser)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/152871/178946/servicenow/vs/deepser)
13. **ConnectWise PSA** — 4.1/5 (275 reviews) — Helpdesk ConnectWise Manage: avanzato sistema di gestione dei ticket con comunicazione centralizzata, in grado di integrarsi con gli strumenti attualmente in uso.
    - [Visualizza profilo](https://www.capterra.it/software/107931/connectwise-manage)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/107931/152871/connectwise-manage/vs/servicenow)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage è la piattaforma di help desk IT più recensita e più votata. Leggi cosa ne pensano i clienti\!
    - [Visualizza profilo](https://www.capterra.it/software/129478/solarwinds-service-desk)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/129478/152871/solarwinds-service-desk/vs/servicenow)
15. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Può collegarsi a qualsiasi PC o server in tutto il mondo in pochi secondi. Potrai controllare a distanza il PC di un partner come se fossi seduto di fronte.
    - [Visualizza profilo](https://www.capterra.it/software/122252/teamviewer)
    - [Confronta con ServiceNow](https://www.capterra.it/compare/122252/152871/teamviewer/vs/servicenow)

## Categorie correlate

- [Software gestionali aziendali](https://www.capterra.it/directory/30532/business-management/software)
- [Software gestionale cloud](https://www.capterra.it/directory/30852/cloud-management/software)
- [Software per creare app](https://www.capterra.it/directory/30082/application-development/software)
- [Software ERP](https://www.capterra.it/directory/9/enterprise-resource-planning/software)
- [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/152871/servicenow)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/152871/servicenow)

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