---
description: Scopri le funzionalità di Serviceware Knowledge, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serviceware Knowledge - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle conoscenze](/directory/30094/knowledge-management/software) > [Serviceware Knowledge](/software/157544/serviceware-knowledge) > [Alternative a Serviceware Knowledge](https://www.capterra.it/alternatives/157544/serviceware-knowledge)

# Alternative a Serviceware Knowledge

Canonical: https://www.capterra.it/alternatives/157544/serviceware-knowledge

> Scopri le migliori alternative a Serviceware Knowledge. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk Guide è una base di conoscenza completamente integrata nel software per l'assistenza clienti.
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/164283/serviceware-knowledge/vs/zendesk)
2. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk consente di creare la knowledge base con articoli di assistenza e domande frequenti in cui i clienti possono trovare risposte senza dover attendere l'intervento di un agente.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/169505/serviceware-knowledge/vs/zoho-desk)
3. **Document360** — 4.7/5 (292 reviews) — Piattaforma di gestione delle conoscenze basata sull'intelligenza artificiale, scelta da marchi globali
   - [Visualizza profilo](https://www.capterra.it/software/177031/document360)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/177031/serviceware-knowledge/vs/document360)
4. **Freshservice** — 4.5/5 (753 reviews) — Utilizzando e creando una knowledge base per il tuo software service desk potrai accelerare i tuoi processi IT.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/132997/157544/freshservice/vs/serviceware-knowledge)
5. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 60,000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/124981/157544/freshdesk/vs/serviceware-knowledge)
6. **Confluence** — 4.5/5 (3697 reviews) — Confluence rende le informazioni accessibili all'intera organizzazione. Usalo per acquisire e conservare tutti i dati e gli aggiornamenti importanti.
   - [Visualizza profilo](https://www.capterra.it/software/136446/confluence)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/136446/157544/confluence/vs/serviceware-knowledge)
7. **Microsoft SharePoint** — 4.4/5 (5446 reviews) — Condivisione e visualizzazione di applicazioni e desktop, strumenti di annotazione, messaggistica istantanea, diapositive web e lavagne.
   - [Visualizza profilo](https://www.capterra.it/software/1167/sharepoint)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/1167/157544/sharepoint/vs/serviceware-knowledge)
8. **Notion** — 4.7/5 (2772 reviews) — Notion è un software di gestione delle conoscenze che collega wiki, note e progetti in un unico strumento.
   - [Visualizza profilo](https://www.capterra.it/software/186596/notion)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/186596/serviceware-knowledge/vs/notion)
9. **Guru** — 4.8/5 (639 reviews) — Guru è una soluzione di gestione della conoscenza che fornisce ai team le conoscenze necessarie per svolgere il proprio lavoro, quando e dove ne hanno bisogno.
   - [Visualizza profilo](https://www.capterra.it/software/145390/guru)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/145390/157544/guru/vs/serviceware-knowledge)
10. **Slack** — 4.7/5 (24146 reviews) — Slack riunisce in un unico strumento tutte le comunicazioni: messaggistica in tempo reale, archiviazione e ricerca per i team moderni.
    - [Visualizza profilo](https://www.capterra.it/software/135003/slack)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/135003/157544/slack/vs/serviceware-knowledge)
11. **Connecteam** — 4.6/5 (5298 reviews) — Con pianificazione dei lavori con aggiornamenti dello stato GPS, note sui turni e altro, l'app multifunzione di Connecteam è potente e facile da usare.
    - [Visualizza profilo](https://www.capterra.it/software/153140/connecteam)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/153140/157544/connecteam/vs/serviceware-knowledge)
12. **LiveAgent** — 4.7/5 (1786 reviews) — Inizia a utilizzare gratuitamente LiveAgent e offri un eccellente servizio clienti con un'ottima soluzione di help desk per aziende di tutte le dimensioni.
    - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/102188/157544/liveagent/vs/serviceware-knowledge)
13. **Yonyx** — 4.7/5 (258 reviews) — Guide interattive basate su albero decisionale che si collegano alla maggior parte delle Knowledge Base e dei sistemi CRM. Segui i processi aziendali in modo interattivo.
    - [Visualizza profilo](https://www.capterra.it/software/130406/agi-self-service)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/130406/157544/agi-self-service/vs/serviceware-knowledge)
14. **JIRA Service Management** — 4.5/5 (770 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
    - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/138769/157544/jira-service-management/vs/serviceware-knowledge)
15. **Wix** — 4.4/5 (10725 reviews) — Sentiti libero di creare il tuo straordinario sito web esattamente come vuoi tu, senza alcun costo.
    - [Visualizza profilo](https://www.capterra.it/software/169007/wix)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/169007/serviceware-knowledge/vs/wix)

## Categorie correlate

- [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/157544/serviceware-knowledge)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/157544/serviceware-knowledge)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/157544/serviceware-knowledge> |
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| sv | <https://www.capterra.se/alternatives/157544/serviceware-knowledge> |
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