---
description: Scopri le funzionalità di Serviceware Knowledge, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serviceware Knowledge - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle conoscenze](/directory/30094/knowledge-management/software) > [Serviceware Knowledge](/software/157544/serviceware-knowledge) > [Alternative a Serviceware Knowledge](https://www.capterra.it/alternatives/157544/serviceware-knowledge)

# Alternative a Serviceware Knowledge

Canonical: https://www.capterra.it/alternatives/157544/serviceware-knowledge

> Scopri le migliori alternative a Serviceware Knowledge. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Deepser** — 4.6/5 (58 reviews) — Un database di procedure, guide e FAQ, consultabile internamente e/o da clienti e fornitori. Rapida ricerca per tag. Multilingue.
   - [Visualizza profilo](https://www.capterra.it/software/178946/deepser)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/178946/serviceware-knowledge/vs/deepser)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 60,000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/124981/157544/freshdesk/vs/serviceware-knowledge)
3. **Freshservice** — 4.6/5 (803 reviews) — Utilizzando e creando una knowledge base per il tuo software service desk potrai accelerare i tuoi processi IT.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/132997/157544/freshservice/vs/serviceware-knowledge)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Inizia a utilizzare gratuitamente LiveAgent e offri un eccellente servizio clienti con un'ottima soluzione di help desk per aziende di tutte le dimensioni.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/102188/157544/liveagent/vs/serviceware-knowledge)
5. **JIRA Service Management** — 4.5/5 (779 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/138769/157544/jira-service-management/vs/serviceware-knowledge)
6. **KnowledgeOwl** — 4.8/5 (240 reviews) — Facile da utilizzare e aggiornare, KnowledgeOwl elimina le complicazioni associate alla creazione e alla gestione di una knowledge base per i tuoi clienti e dipendenti.
   - [Visualizza profilo](https://www.capterra.it/software/132902/knowledgeowl)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/132902/157544/knowledgeowl/vs/serviceware-knowledge)
7. **Yonyx** — 4.7/5 (259 reviews) — Guide interattive basate su albero decisionale che si collegano alla maggior parte delle Knowledge Base e dei sistemi CRM. Segui i processi aziendali in modo interattivo.
   - [Visualizza profilo](https://www.capterra.it/software/130406/agi-self-service)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/130406/157544/agi-self-service/vs/serviceware-knowledge)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Guide è una base di conoscenza completamente integrata nel software per l'assistenza clienti.
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/164283/serviceware-knowledge/vs/zendesk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 è un'apprezzata piattaforma di collaborazione e gestione della conoscenza social gratuita, utilizzata da oltre 12 milioni di aziende in tutto il mondo.
   - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
   - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/113540/157544/bitrix24/vs/serviceware-knowledge)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk consente di creare la knowledge base con articoli di assistenza e domande frequenti in cui i clienti possono trovare risposte senza dover attendere l'intervento di un agente.
    - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/157544/169505/serviceware-knowledge/vs/zoho-desk)
11. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Questa apprezzata piattaforma di servizio clienti offre a ogni dipendente dell'assistenza strumenti innovativi e dati unificati.
    - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/136189/157544/salesforce/vs/serviceware-knowledge)
12. **TeamSupport** — 4.5/5 (850 reviews) — Software di help desk creato per l'assistenza clienti nel business-to-business. Riduci i costi e migliora la soddisfazione dei cliente allo stesso tempo.
    - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/87908/157544/teamsupport/vs/serviceware-knowledge)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage è la piattaforma di help desk IT più recensita e più votata. Leggi cosa ne pensano i clienti\!
    - [Visualizza profilo](https://www.capterra.it/software/129478/solarwinds-service-desk)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/129478/157544/solarwinds-service-desk/vs/serviceware-knowledge)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout è un helpdesk basato sul web progettato per la migliore esperienza del cliente.
    - [Visualizza profilo](https://www.capterra.it/software/136909/help-scout)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/136909/157544/help-scout/vs/serviceware-knowledge)
15. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Un software di helpdesk per la gestione delle conoscenze che ti aiuta a eliminare il disordine e a gestire facilmente le tue richieste di assistenza clienti.
    - [Visualizza profilo](https://www.capterra.it/software/83211/happyfox)
    - [Confronta con Serviceware Knowledge](https://www.capterra.it/compare/83211/157544/happyfox/vs/serviceware-knowledge)

## Categorie correlate

- [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software di knowledge base](https://www.capterra.it/directory/32454/knowledge-base/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/157544/serviceware-knowledge)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/157544/serviceware-knowledge)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
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