---
description: Scopri le funzionalità di BMC Helix ITSM, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternative a BMC Helix ITSM](https://www.capterra.it/alternatives/164195/remedy-it-service-management)

# Alternative a BMC Helix ITSM

Canonical: https://www.capterra.it/alternatives/164195/remedy-it-service-management

> Scopri le migliori alternative a BMC Helix ITSM. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

-----

## Le migliori alternative

1. **Atera** — 4.5/5 (449 reviews) — Atera è una soluzione multifunzione e remota di gestione IT per MSP, consulenti IT e dipartimenti IT. Prova gratuitamente Atera.
   - [Visualizza profilo](https://www.capterra.it/software/144309/atera)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/144309/164195/atera/vs/remedy-it-service-management)
2. **Freshservice** — 4.5/5 (753 reviews) — Modernizza il supporto con Freshservice, una piattaforma ITSM nativa per l'intelligenza artificiale che devia i ticket, accelera le risoluzioni e semplifica il lavoro IT.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/132997/164195/freshservice/vs/remedy-it-service-management)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Ottieni efficienza, esperienze eccezionali e un ROI leader del settore dai tuoi processi ITSM.
   - [Visualizza profilo](https://www.capterra.it/software/179501/manageengine-service-desk-plus)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
4. **ManageEngine Endpoint Central** — 4.6/5 (1765 reviews) — Consente agli amministratori di automatizzare, standardizzare, proteggere e controllare le proprie reti Windows. Desktop Central ora supporta anche MDM.
   - [Visualizza profilo](https://www.capterra.it/software/170018/manageengine-desktop-central)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)
5. **ServiceNow** — 4.5/5 (351 reviews) — Offri servizi che stupiscono i tuoi utenti, aumentano la produttività e ti aiutano a ottenere nuove informazioni importanti consolidando il più innovativo ITSM.
   - [Visualizza profilo](https://www.capterra.it/software/152871/servicenow)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/152871/164195/servicenow/vs/remedy-it-service-management)
6. **SysAid** — 4.5/5 (520 reviews) — Questa collaudata soluzione IT consente di gestire facilmente tutte le attività ITSM. Tutti gli elementi essenziali necessari sono infatti riuniti in una dashboard.
   - [Visualizza profilo](https://www.capterra.it/software/107225/sysaid)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/107225/164195/sysaid/vs/remedy-it-service-management)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/138769/164195/jira-service-management/vs/remedy-it-service-management)
8. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM riunisce tutto il necessario per il supporto IT in un'unica soluzione centralizzata.
   - [Visualizza profilo](https://www.capterra.it/software/200140/haloitsm)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/164195/200140/remedy-it-service-management/vs/haloitsm)
9. **TOPdesk** — 4.4/5 (111 reviews) — Software di gestione dei servizi allineato a ITIL con dashboard dei KPI, che consente di tenere traccia del carico di lavoro per ciascun dipendente e assegnare le attività in modo efficiente.
   - [Visualizza profilo](https://www.capterra.it/software/127562/topdesk)
   - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/127562/164195/topdesk/vs/remedy-it-service-management)
10. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combinazione con il servizio personale a 360 gradi del produttore: una soluzione unica nel suo genere.
    - [Visualizza profilo](https://www.capterra.it/software/196043/ky2help)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/164195/196043/remedy-it-service-management/vs/ky2help)
11. **BOSSDesk** — 4.7/5 (140 reviews) — La suite di soluzioni BOSS è una pluripremiata soluzione di helpdesk/ITSM completamente integrata, disponibile sia sul cloud che on-premise.
    - [Visualizza profilo](https://www.capterra.it/software/144825/boss-solutions)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/144825/164195/boss-solutions/vs/remedy-it-service-management)
12. **ConnectWise PSA** — 4.1/5 (277 reviews) — ConnectWise Manage ti aiuta a organizzare la tua impresa in un unico sistema centralizzato, consentendole di connettersi facilmente.
    - [Visualizza profilo](https://www.capterra.it/software/107931/connectwise-manage)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/107931/164195/connectwise-manage/vs/remedy-it-service-management)
13. **Pulseway** — 4.7/5 (310 reviews) — Pulseway è un pluripremiato software di gestione dei servizi informatici (IT Service Management, ITSM), creato per una gestione e un'offerta efficienti dei servizi IT da qualsiasi dispositivo vicino.
    - [Visualizza profilo](https://www.capterra.it/software/141792/pulseway)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/141792/164195/pulseway/vs/remedy-it-service-management)
14. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk è una moderna soluzione di servizio clienti basata sull'intelligenza artificiale con funzionalità aziendali, senza la complessità che in genere caratterizza queste ultime.
    - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/124981/164195/freshdesk/vs/remedy-it-service-management)
15. **Zoho Assist** — 4.7/5 (1446 reviews) — Zoho Assist fornisce un'interfaccia utente semplice e diretta per connettersi a computer remoti in tutto il mondo.
    - [Visualizza profilo](https://www.capterra.it/software/181775/zoho-assist)
    - [Confronta con BMC Helix ITSM](https://www.capterra.it/compare/164195/181775/remedy-it-service-management/vs/zoho-assist)

## Categorie correlate

- [Software ITSM](https://www.capterra.it/directory/30676/itsm/software)
- [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software)
- [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software)
- [Software per sistemi di generazione dei ticket](https://www.capterra.it/directory/32623/it-ticketing-systems-software/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/164195/remedy-it-service-management)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/164195/remedy-it-service-management)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

-----

## Dati strutturati

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BMC Helix ITSM","description":"Trova tutte le alternative a BMC Helix ITSM in pochi secondi. Seleziona quali software confrontare, scopri chi li utilizza, se c’è una prova o esiste una versione free, le valutazioni generali e se viene fornita assistenza e formazione.","url":"https://www.capterra.it/alternatives/164195/remedy-it-service-management","about":{"@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#software"},"breadcrumb":{"@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#breadcrumblist"},"@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#software"},"publisher":{"@id":"https://www.capterra.it/#organization"},"inLanguage":"it","isPartOf":{"@id":"https://www.capterra.it/#website"}},{"name":"BMC Helix ITSM","url":"https://www.capterra.it/software/164195/remedy-it-service-management","@id":"https://www.capterra.it/software/164195/remedy-it-service-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.it/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":115,"ratingValue":4.1}},{"@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software ITSM","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"BMC Helix ITSM","position":3,"item":"/software/164195/remedy-it-service-management","@type":"ListItem"},{"name":"Alternative a BMC Helix ITSM","position":4,"item":"https://www.capterra.it/alternatives/164195/remedy-it-service-management","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 15 alternative a BMC Helix ITSM - Capterra Italia 2026","@context":"https://schema.org","@id":"https://www.capterra.it/alternatives/164195/remedy-it-service-management#itemlist","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.it/software/144309/atera","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.it/software/132997/freshservice","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.it/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6184cd6-5264-4608-a681-054651cd40bd.png","url":"https://www.capterra.it/software/170018/manageengine-desktop-central","@type":"ListItem"},{"name":"ServiceNow","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.it/software/152871/servicenow","@type":"ListItem"},{"name":"SysAid","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.it/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.it/software/138769/jira-service-management","@type":"ListItem"},{"name":"HaloITSM","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.capterra.it/software/200140/haloitsm","@type":"ListItem"},{"name":"TOPdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.it/software/127562/topdesk","@type":"ListItem"},{"name":"ky2help","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.capterra.it/software/196043/ky2help","@type":"ListItem"},{"name":"BOSSDesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.it/software/144825/boss-solutions","@type":"ListItem"},{"name":"ConnectWise PSA","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://www.capterra.it/software/107931/connectwise-manage","@type":"ListItem"},{"name":"Pulseway","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://www.capterra.it/software/141792/pulseway","@type":"ListItem"},{"name":"Freshdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.it/software/124981/freshdesk","@type":"ListItem"},{"name":"Zoho Assist","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.it/software/181775/zoho-assist","@type":"ListItem"}],"numberOfItems":15}
</script>