---
description: Scopri le funzionalità di Customer Communities, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communities - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per servizio clienti](/directory/22/customer-service/software) > [Customer Communities](/software/170758/insided) > [Alternative a Customer Communities](https://www.capterra.it/alternatives/170758/insided)

# Alternative a Customer Communities

Canonical: https://www.capterra.it/alternatives/170758/insided

> Scopri le migliori alternative a Customer Communities. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/164283/170758/zendesk/vs/insided)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/169505/170758/zoho-desk/vs/insided)
3. **Bitrix24** — 4.2/5 (991 reviews) — Soluzione di fascia alta progettata per forza vendita, collaborazione, comunicazione, gestione dei social network e dei flussi di lavoro.
   - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/113540/170758/bitrix24/vs/insided)
4. **Slack** — 4.7/5 (24110 reviews) — Slack riunisce in un unico strumento tutte le comunicazioni: messaggistica in tempo reale, archiviazione e ricerca per i team moderni.
   - [Visualizza profilo](https://www.capterra.it/software/135003/slack)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/135003/170758/slack/vs/insided)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Un ottimo servizio clienti inizia con un software di helpdesk migliore. Ottieni più clienti offrendo un eccellente servizio clienti con LiveAgent.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/102188/170758/liveagent/vs/insided)
6. **Bettermode** — 4.7/5 (94 reviews) — I forum sono morti\! Tribe è una piattaforma basata sul cloud che abilita la nuova generazione di comunità di marchi online.
   - [Visualizza profilo](https://www.capterra.it/software/178753/bettermode)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/170758/178753/insided/vs/bettermode)
7. **HubSpot Service Hub** — 4.4/5 (190 reviews) — HubSpot Service Hub consente di mantenere organizzato il tuo team, creare soluzioni proattive per i clienti e monitorare la loro soddisfazione.
   - [Visualizza profilo](https://www.capterra.it/software/182476/hubspot-service-hub)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/170758/182476/insided/vs/hubspot-service-hub)
8. **TeamSupport** — 4.5/5 (848 reviews) — Software di help desk creato per l'assistenza clienti nel business-to-business. Riduci i costi e migliora la soddisfazione dei cliente allo stesso tempo.
   - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/87908/170758/teamsupport/vs/insided)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak consente di gestire i ticket e le richieste dall'inizio fino alla risoluzione. Flessibile, personalizzabile e facile da utilizzare. Nel cloud o sul posto.
   - [Visualizza profilo](https://www.capterra.it/software/16499/issuetrak)
   - [Confronta con Customer Communities](https://www.capterra.it/compare/16499/170758/issuetrak/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Aiuta i team a fornire supporto personale su larga scala.
    - [Visualizza profilo](https://www.capterra.it/software/143005/groove)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/143005/170758/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — Capacity è una piattaforma di automazione del supporto sicura e con intelligenza artificiale nativa, per aiutare te e il tuo team a risparmiare tempo e a lavorare in modo intelligente.
    - [Visualizza profilo](https://www.capterra.it/software/192480/capacity)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/170758/192480/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Aiuta i clienti ad aiutare se stessi\! Elevio fornisce supporto self-service e su richiesta ai clienti, quando e dove ne hanno bisogno.
    - [Visualizza profilo](https://www.capterra.it/software/166667/elevio)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/166667/170758/elevio/vs/insided)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — OFornisci agli agenti gli strumenti giusti per velocizzare del 30% la risoluzione dei casi.\* \*2022 Salesforce Success Metrics Global Highlights.
    - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/136189/170758/salesforce/vs/insided)
14. **EngageBay CRM** — 4.7/5 (908 reviews) — EngageBay fornisce un software di marketing multifunzione, semplice e conveniente, per acquisire, coinvolgere, coltivare i lead e chiudere le trattative.
    - [Visualizza profilo](https://www.capterra.it/software/178819/engagebay-marketing)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/170758/178819/insided/vs/engagebay-marketing)
15. **LiveChat** — 4.6/5 (1723 reviews) — Software di alta qualità per live chat ed helpdesk utilizzato da 26.000 aziende. Prova LiveChat e trasforma il tuo team in un vero protagonista del servizio clienti\!
    - [Visualizza profilo](https://www.capterra.it/software/62194/livechat)
    - [Confronta con Customer Communities](https://www.capterra.it/compare/62194/170758/livechat/vs/insided)

## Categorie correlate

- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per community](https://www.capterra.it/directory/30800/community/software)
- [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software)
- [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software)
- [Tool per networking](https://www.capterra.it/directory/10043/social-networking/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/170758/insided)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/170758/insided)

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