---
description: Scopri le funzionalità di ManageEngine ServiceDesk Plus, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per Help Desk](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [Alternative a ManageEngine ServiceDesk Plus](https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus)

# Alternative a ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus

> Scopri le migliori alternative a ManageEngine ServiceDesk Plus. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **JIRA Service Management** — 4.5/5 (770 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Velocizza i tempi di risoluzione e automatizza i flussi di lavoro con un software di help desk IT e risorse umane scalabile.
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
3. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 50.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Porta il servizio clienti a un livello superiore. Ciò che ti serve è il software giusto. Zoho Desk è il primo strumento sensibile al contesto del settore.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
5. **Freshservice** — 4.5/5 (720 reviews) — (Helpdesk ludicizzato + Gestione delle risorse) - complicazioni = Freshservice. Inoltre, il service desk è pronto anche per ITIL\!
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
6. **LiveAgent** — 4.7/5 (1783 reviews) — Inizia a utilizzare gratuitamente LiveAgent, un ottimo strumento di help desk a disposizione delle aziende di tutte le dimensioni per sviluppare interazioni significative con i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
7. **SysAid** — 4.5/5 (519 reviews) — Questa collaudata soluzione IT consente di gestire facilmente tutte le attività di helpdesk. Tutti gli elementi essenziali necessari sono infatti riuniti in una dashboard.
   - [Visualizza profilo](https://www.capterra.it/software/107225/sysaid)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
8. **Zoho CRM** — 4.3/5 (6974 reviews) — Zoho CRM offre alle organizzazioni una soluzione completa per gestire tutte le fasi delle relazioni con i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/155928/zoho-crm)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/155928/179501/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5823 reviews) — Soluzione di gestione aziendale integrata che automatizza i processi finanziari, le relazioni con i clienti e la catena logistica.
   - [Visualizza profilo](https://www.capterra.it/software/157279/dynamics-365)
   - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/157279/179501/dynamics-365/vs/manageengine-service-desk-plus)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM è una suite completa per vendite, marketing e servizi, progettata per consentire alle PMI di vendere e commercializzare come le aziende delle classifiche Fortune 500.
    - [Visualizza profilo](https://www.capterra.it/software/135148/agile-crm)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/135148/179501/agile-crm/vs/manageengine-service-desk-plus)
11. **OTRS** — 4.4/5 (96 reviews) — Suite completa per la gestione dei servizi che aiuta gli help desk a fornire un servizio rapido ed efficiente.
    - [Visualizza profilo](https://www.capterra.it/software/127284/otrs)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
12. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — La gestione del servizio clienti ServiceNow è stata creata per l'economia dei servizi connessi digitalmente.
    - [Visualizza profilo](https://www.capterra.it/software/192052/servicenow-customer-service-management)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
13. **Bitrix24** — 4.2/5 (991 reviews) — Software gratuito n° 1 per helpdesk e contact center Bitrix24, fornito con CRM. Utilizzato da 12 milioni di aziende nel cloud e on-premise.
    - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak consente di gestire i ticket e le richieste dall'inizio fino alla risoluzione. Flessibile, personalizzabile e facile da utilizzare. Nel cloud o sul posto.
    - [Visualizza profilo](https://www.capterra.it/software/16499/issuetrak)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
15. **NetSuite** — 4.2/5 (2042 reviews) — NetSuite, ERP cloud \#1 al mondo, offre visibilità e controllo per prendere decisioni intelligenti e veloci e crescere con sicurezza.
    - [Visualizza profilo](https://www.capterra.it/software/135757/netsuite)
    - [Confronta con ManageEngine ServiceDesk Plus](https://www.capterra.it/compare/135757/179501/netsuite/vs/manageengine-service-desk-plus)

## Categorie correlate

- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software)
- [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software)
- [Software per la risoluzione delle problematiche](https://www.capterra.it/directory/30675/issue-tracking/software)
- [Software ITSM](https://www.capterra.it/directory/30676/itsm/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/179501/manageengine-service-desk-plus)

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| en | <https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/> |
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| fr | <https://www.capterra.fr/alternatives/179501/manageengine-service-desk-plus> |
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| fr-CA | <https://fr.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| fr-LU | <https://www.capterra.lu/alternatives/179501/manageengine-service-desk-plus> |
| it | <https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus> |
| ja | <https://www.capterra.jp/alternatives/179501/manageengine-service-desk-plus> |
| nl | <https://www.capterra.nl/alternatives/179501/manageengine-service-desk-plus> |
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| pt-PT | <https://www.capterra.pt/alternatives/179501/manageengine-service-desk-plus> |
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