---
description: Scopri le funzionalità di ProProfs Knowledge Base, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Knowledge Base - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle conoscenze](/directory/30094/knowledge-management/software) > [ProProfs Knowledge Base](/software/200137/proprofs-knowledge-base) > [Alternative a ProProfs Knowledge Base](https://www.capterra.it/alternatives/200137/proprofs-knowledge-base)

# Alternative a ProProfs Knowledge Base

Canonical: https://www.capterra.it/alternatives/200137/proprofs-knowledge-base

> Scopri le migliori alternative a ProProfs Knowledge Base. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/164283/200137/zendesk/vs/proprofs-knowledge-base)
2. **Document360** — 4.7/5 (292 reviews) — Knowledge base alimentata dall'intelligenza artificiale per clienti e team. Crea, condividi e gestisci la documentazione del prodotto, le guide utente, le SOP, le wiki e altro ancora.
   - [Visualizza profilo](https://www.capterra.it/software/177031/document360)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/177031/200137/document360/vs/proprofs-knowledge-base)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/169505/200137/zoho-desk/vs/proprofs-knowledge-base)
4. **Freshservice** — 4.5/5 (720 reviews) — Service Desk ITSM online che offre gestione di incidenti, problemi, modifiche, release e risorse e una potente creazione di ticket e automazione.
   - [Visualizza profilo](https://www.capterra.it/software/132997/freshservice)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/132997/200137/freshservice/vs/proprofs-knowledge-base)
5. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/124981/200137/freshdesk/vs/proprofs-knowledge-base)
6. **Yonyx** — 4.7/5 (258 reviews) — Guide interattive guidate dall'albero decisionale che si collegano alla maggior parte dei sistemi CRM. Segui i processi aziendali in modo interattivo.
   - [Visualizza profilo](https://www.capterra.it/software/130406/agi-self-service)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/130406/200137/agi-self-service/vs/proprofs-knowledge-base)
7. **LiveAgent** — 4.7/5 (1783 reviews) — Un ottimo servizio clienti inizia con un software di helpdesk migliore. Ottieni più clienti offrendo un eccellente servizio clienti con LiveAgent.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/102188/200137/liveagent/vs/proprofs-knowledge-base)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — OFornisci agli agenti gli strumenti giusti per velocizzare del 30% la risoluzione dei casi.\* \*2022 Salesforce Success Metrics Global Highlights.
   - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/136189/200137/salesforce/vs/proprofs-knowledge-base)
9. **TeamSupport** — 4.5/5 (848 reviews) — Software di help desk creato per l'assistenza clienti nel business-to-business. Riduci i costi e migliora la soddisfazione dei cliente allo stesso tempo.
   - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
   - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/87908/200137/teamsupport/vs/proprofs-knowledge-base)
10. **Bitrix24** — 4.2/5 (991 reviews) — Soluzione di fascia alta progettata per forza vendita, collaborazione, comunicazione, gestione dei social network e dei flussi di lavoro.
    - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/113540/200137/bitrix24/vs/proprofs-knowledge-base)
11. **LiveChat** — 4.6/5 (1723 reviews) — Software di alta qualità per live chat ed helpdesk utilizzato da 26.000 aziende. Prova LiveChat e trasforma il tuo team in un vero protagonista del servizio clienti\!
    - [Visualizza profilo](https://www.capterra.it/software/62194/livechat)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/62194/200137/livechat/vs/proprofs-knowledge-base)
12. **Universal Knowledge** — 4.6/5 (13 reviews) — Software di gestione della conoscenza pronto all'uso, versatile e configurabile utilizzato per la condivisione della conoscenza dei dipendenti interni o l'assistenza clienti.
    - [Visualizza profilo](https://www.capterra.it/software/39188/kps-knowledge-management-software)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/39188/200137/kps-knowledge-management-software/vs/proprofs-knowledge-base)
13. **Groove** — 4.5/5 (87 reviews) — Aiuta i team a fornire supporto personale su larga scala.
    - [Visualizza profilo](https://www.capterra.it/software/143005/groove)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/143005/200137/groove/vs/proprofs-knowledge-base)
14. **Confluence** — 4.5/5 (3682 reviews) — Confluence è uno spazio di lavoro aperto e condiviso che mette in contatto le persone con le idee e le informazioni di cui hanno bisogno per dare il loro meglio sul lavoro.
    - [Visualizza profilo](https://www.capterra.it/software/136446/confluence)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/136446/200137/confluence/vs/proprofs-knowledge-base)
15. **Deskpro** — 4.6/5 (38 reviews) — La moderna piattaforma per helpdesk per ogni tipo di organizzazione. Hosted Cloud o versione on-premise installabile per l'hosting automatico.
    - [Visualizza profilo](https://www.capterra.it/software/127288/deskpro)
    - [Confronta con ProProfs Knowledge Base](https://www.capterra.it/compare/127288/200137/deskpro/vs/proprofs-knowledge-base)

## Categorie correlate

- [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software)
- [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software)
- [Software di knowledge base](https://www.capterra.it/directory/32454/knowledge-base/software)
- [Software per documentazione IT](https://www.capterra.it/directory/33755/it-documentation/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/200137/proprofs-knowledge-base)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/200137/proprofs-knowledge-base)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
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| en | <https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/alternatives/> |
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