---
description: Scopri le funzionalità di ProProfs Help Desk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per Help Desk](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternative a ProProfs Help Desk](https://www.capterra.it/alternatives/200141/proprofs-help-desk)

# Alternative a ProProfs Help Desk

Canonical: https://www.capterra.it/alternatives/200141/proprofs-help-desk

> Scopri le migliori alternative a ProProfs Help Desk. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **JIRA Service Management** — 4.5/5 (770 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
   - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/164283/200141/zendesk/vs/proprofs-help-desk)
3. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Un ottimo servizio clienti inizia con un software di helpdesk migliore. Ottieni più clienti offrendo un eccellente servizio clienti con LiveAgent.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/102188/200141/liveagent/vs/proprofs-help-desk)
6. **TeamSupport** — 4.5/5 (848 reviews) — Software di help desk creato per l'assistenza clienti nel business-to-business. Riduci i costi e migliora la soddisfazione dei cliente allo stesso tempo.
   - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
7. **HubSpot Service Hub** — 4.4/5 (190 reviews) — HubSpot Service Hub consente di mantenere organizzato il tuo team, creare soluzioni proattive per i clienti e monitorare la loro soddisfazione.
   - [Visualizza profilo](https://www.capterra.it/software/182476/hubspot-service-hub)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
8. **BOSSDesk** — 4.7/5 (140 reviews) — La suite di soluzioni BOSS è una pluripremiata soluzione di helpdesk/ITSM completamente integrata, disponibile sia sul cloud che on-premise.
   - [Visualizza profilo](https://www.capterra.it/software/144825/boss-solutions)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
9. **Bitrix24** — 4.2/5 (991 reviews) — Soluzione di fascia alta progettata per forza vendita, collaborazione, comunicazione, gestione dei social network e dei flussi di lavoro.
   - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
10. **Hiver** — 4.7/5 (147 reviews) — Hiver è una soluzione di servizio clienti basata su Gmail, che aiuta i team a collaborare sulle caselle di posta condivise come services@, orders@, support@.
    - [Visualizza profilo](https://www.capterra.it/software/142975/hiver)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/142975/200141/hiver/vs/proprofs-help-desk)
11. **TOPdesk** — 4.4/5 (111 reviews) — Software di gestione dei servizi allineato a ITIL con dashboard dei KPI, che consente di tenere traccia del carico di lavoro per ciascun dipendente e assegnare le attività in modo efficiente.
    - [Visualizza profilo](https://www.capterra.it/software/127562/topdesk)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/127562/200141/topdesk/vs/proprofs-help-desk)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak consente di gestire i ticket e le richieste dall'inizio fino alla risoluzione. Flessibile, personalizzabile e facile da utilizzare. Nel cloud o sul posto.
    - [Visualizza profilo](https://www.capterra.it/software/16499/issuetrak)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/16499/200141/issuetrak/vs/proprofs-help-desk)
13. **UseResponse** — 4.6/5 (36 reviews) — Un potente servizio di help desk con sistema di gestione delle idee. Prezzi a partire da 15 $ al mese.
    - [Visualizza profilo](https://www.capterra.it/software/170123/useresponse)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/170123/200141/useresponse/vs/proprofs-help-desk)
14. **Capacity** — 4.5/5 (14 reviews) — Capacity è una piattaforma di automazione del supporto sicura e con intelligenza artificiale nativa, per aiutare te e il tuo team a risparmiare tempo e a lavorare in modo intelligente.
    - [Visualizza profilo](https://www.capterra.it/software/192480/capacity)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/192480/200141/capacity/vs/proprofs-help-desk)
15. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Visualizza profilo](https://www.capterra.it/software/132880/vivantio)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/132880/200141/vivantio/vs/proprofs-help-desk)

## Categorie correlate

- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software ITSM](https://www.capterra.it/directory/30676/itsm/software)
- [Software di service desk](https://www.capterra.it/directory/31027/service-desk/software)
- [Software per la risoluzione delle problematiche](https://www.capterra.it/directory/30675/issue-tracking/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/200141/proprofs-help-desk)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/200141/proprofs-help-desk)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
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| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
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| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
| nl | <https://www.capterra.nl/alternatives/200141/proprofs-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/200141/proprofs-help-desk> |
| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
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