---
description: Scopri le funzionalità di ProProfs Help Desk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per Help Desk](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternative a ProProfs Help Desk](https://www.capterra.it/alternatives/200141/proprofs-help-desk)

# Alternative a ProProfs Help Desk

Canonical: https://www.capterra.it/alternatives/200141/proprofs-help-desk

> Scopri le migliori alternative a ProProfs Help Desk. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

-----

## Le migliori alternative

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/164283/200141/zendesk/vs/proprofs-help-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi.
   - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Un ottimo servizio clienti inizia con un software di helpdesk migliore. Ottieni più clienti offrendo un eccellente servizio clienti con LiveAgent.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/102188/200141/liveagent/vs/proprofs-help-desk)
5. **Missive** — 4.9/5 (147 reviews) — E-mail collaborativa e chat di gruppo in thread per team produttivi. Un'unica app per tutte le comunicazioni interne ed esterne.
   - [Visualizza profilo](https://www.capterra.it/software/152884/missive)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/152884/200141/missive/vs/proprofs-help-desk)
6. **Hiver** — 4.7/5 (146 reviews) — Hiver è una soluzione di servizio clienti basata su Gmail, che aiuta i team a collaborare sulle caselle di posta condivise come services@, orders@, support@.
   - [Visualizza profilo](https://www.capterra.it/software/142975/hiver)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/142975/200141/hiver/vs/proprofs-help-desk)
7. **Front** — 4.5/5 (286 reviews) — Front è la prima casella di posta in arrivo condivisa che consente ai team di collaborare su ogni singola e-mail con maggiore trasparenza, responsabilità ed efficienza.
   - [Visualizza profilo](https://www.capterra.it/software/132901/front)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/132901/200141/front/vs/proprofs-help-desk)
8. **Help Scout** — 4.6/5 (225 reviews) — Help Scout è un helpdesk basato sul web progettato per la migliore esperienza del cliente.
   - [Visualizza profilo](https://www.capterra.it/software/136909/help-scout)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/136909/200141/help-scout/vs/proprofs-help-desk)
9. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay fornisce un software di marketing multifunzione, semplice e conveniente, per acquisire, coinvolgere, coltivare i lead e chiudere le trattative.
   - [Visualizza profilo](https://www.capterra.it/software/178819/engagebay-marketing)
   - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
10. **JIRA Service Management** — 4.5/5 (763 reviews) — Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare.
    - [Visualizza profilo](https://www.capterra.it/software/138769/jira-service-management)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
11. **HubSpot Service Hub** — 4.4/5 (187 reviews) — HubSpot Service Hub consente di mantenere organizzato il tuo team, creare soluzioni proattive per i clienti e monitorare la loro soddisfazione.
    - [Visualizza profilo](https://www.capterra.it/software/182476/hubspot-service-hub)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
12. **BOSSDesk** — 4.6/5 (139 reviews) — La suite di soluzioni BOSS è una pluripremiata soluzione di helpdesk/ITSM completamente integrata, disponibile sia sul cloud che on-premise.
    - [Visualizza profilo](https://www.capterra.it/software/144825/boss-solutions)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software di help desk creato per l'assistenza clienti nel business-to-business. Riduci i costi e migliora la soddisfazione dei cliente allo stesso tempo.
    - [Visualizza profilo](https://www.capterra.it/software/87908/teamsupport)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Soluzione di fascia alta progettata per forza vendita, collaborazione, comunicazione, gestione dei social network e dei flussi di lavoro.
    - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — Software di gestione dei servizi allineato a ITIL con dashboard dei KPI, che consente di tenere traccia del carico di lavoro per ciascun dipendente e assegnare le attività in modo efficiente.
    - [Visualizza profilo](https://www.capterra.it/software/127562/topdesk)
    - [Confronta con ProProfs Help Desk](https://www.capterra.it/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Categorie correlate

- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software ITSM](https://www.capterra.it/directory/30676/itsm/software)
- [Software di service desk](https://www.capterra.it/directory/31027/service-desk/software)
- [Software per la risoluzione delle problematiche](https://www.capterra.it/directory/30675/issue-tracking/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/200141/proprofs-help-desk)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/200141/proprofs-help-desk)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/200141/proprofs-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/200141/proprofs-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/200141/proprofs-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/200141/proprofs-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200141/proprofs-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200141/proprofs-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200141/proprofs-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/200141/proprofs-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200141/proprofs-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/200141/proprofs-help-desk> |
| es | <https://www.capterra.es/alternatives/200141/proprofs-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/200141/proprofs-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/200141/proprofs-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/200141/proprofs-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/200141/proprofs-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/200141/proprofs-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/200141/proprofs-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/200141/proprofs-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/200141/proprofs-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/200141/proprofs-help-desk> |
| fi | <https://www.capterra.fi/alternatives/200141/proprofs-help-desk> |
| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
| nl | <https://www.capterra.nl/alternatives/200141/proprofs-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/200141/proprofs-help-desk> |
| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

-----

## Dati strutturati

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ProProfs Help Desk","description":"Trova tutte le alternative a ProProfs Help Desk in pochi secondi. Seleziona quali software confrontare, scopri chi li utilizza, se c’è una prova o esiste una versione free, le valutazioni generali e se viene fornita assistenza e formazione.","url":"https://www.capterra.it/alternatives/200141/proprofs-help-desk","about":{"@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#software"},"breadcrumb":{"@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#breadcrumblist"},"@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.it/#website"},"inLanguage":"it","mainEntity":{"@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#software"},"publisher":{"@id":"https://www.capterra.it/#organization"}},{"name":"ProProfs Help Desk","url":"https://www.capterra.it/software/200141/proprofs-help-desk","@id":"https://www.capterra.it/software/200141/proprofs-help-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.it/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":14},"offers":{"price":"15","@type":"Offer"}},{"@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software per Help Desk","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"ProProfs Help Desk","position":3,"item":"/software/200141/proprofs-help-desk","@type":"ListItem"},{"name":"Alternative a ProProfs Help Desk","position":4,"item":"https://www.capterra.it/alternatives/200141/proprofs-help-desk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 15 alternative a ProProfs Help Desk - Capterra Italia 2026","@context":"https://schema.org","@id":"https://www.capterra.it/alternatives/200141/proprofs-help-desk#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.it/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.it/software/124981/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.it/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.it/software/102188/liveagent","@type":"ListItem"},{"name":"Missive","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.it/software/152884/missive","@type":"ListItem"},{"name":"Hiver","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.it/software/142975/hiver","@type":"ListItem"},{"name":"Front","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.it/software/132901/front","@type":"ListItem"},{"name":"Help Scout","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.it/software/136909/help-scout","@type":"ListItem"},{"name":"EngageBay CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.it/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"JIRA Service Management","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.it/software/138769/jira-service-management","@type":"ListItem"},{"name":"HubSpot Service Hub","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.it/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"BOSSDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.it/software/144825/boss-solutions","@type":"ListItem"},{"name":"TeamSupport","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.it/software/87908/teamsupport","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.it/software/113540/bitrix24","@type":"ListItem"},{"name":"TOPdesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.it/software/127562/topdesk","@type":"ListItem"}],"numberOfItems":15}
</script>