---
description: Scopri le funzionalità di SAP Customer Experience, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Experience - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [SAP Customer Experience](/software/77372/sap-crm) > [Alternative a SAP Customer Experience](https://www.capterra.it/alternatives/77372/sap-crm)

# Alternative a SAP Customer Experience

Canonical: https://www.capterra.it/alternatives/77372/sap-crm

> Scopri le migliori alternative a SAP Customer Experience. Confronta funzionalità, valutazioni e recensioni per trovare il software più adatto alle tue esigenze.

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## Le migliori alternative

1. **Bitrix24** — 4.2/5 (991 reviews) — Soluzione di fascia alta progettata per forza vendita, collaborazione, comunicazione, gestione dei social network e dei flussi di lavoro.
   - [Visualizza profilo](https://www.capterra.it/software/113540/bitrix24)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/113540/sap-crm/vs/bitrix24)
2. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Promuovi la crescita con Sales Cloud 360, un'apprezzata soluzione di vendita che promuove la produttività dei rappresentanti su un'importante piattaforma CRM.
   - [Visualizza profilo](https://www.capterra.it/software/61368/salesforce)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/61368/77372/salesforce/vs/sap-crm)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Oltre 110.000 aziende si affidano alla soluzione di assistenza clienti di Zendesk. Il nostro software è potente, flessibile e scalabile
   - [Visualizza profilo](https://www.capterra.it/software/164283/zendesk)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/164283/sap-crm/vs/zendesk)
4. **LiveChat** — 4.6/5 (1723 reviews) — Software di alta qualità per live chat ed helpdesk utilizzato da 26.000 aziende. Prova LiveChat e trasforma il tuo team in un vero protagonista del servizio clienti\!
   - [Visualizza profilo](https://www.capterra.it/software/62194/livechat)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/62194/77372/livechat/vs/sap-crm)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Un ottimo servizio clienti inizia con un software di helpdesk migliore. Ottieni più clienti offrendo un eccellente servizio clienti con LiveAgent.
   - [Visualizza profilo](https://www.capterra.it/software/102188/liveagent)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/102188/sap-crm/vs/liveagent)
6. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk è un software di servizio clienti facile da usare, che aiuta oltre 40.000 aziende in tutto il mondo a creare esperienze eccezionali per i clienti.
   - [Visualizza profilo](https://www.capterra.it/software/124981/freshdesk)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/124981/sap-crm/vs/freshdesk)
7. **Dynamics 365** — 4.4/5 (5823 reviews) — Soluzione di gestione aziendale integrata che automatizza i processi finanziari, le relazioni con i clienti e la catena logistica.
   - [Visualizza profilo](https://www.capterra.it/software/157279/dynamics-365)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/157279/sap-crm/vs/dynamics-365)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio è una piattaforma di servizio clienti all-in-one per fornire un'assistenza puntuale e generare vendite con la chat live, l'automazione e l'AI.
   - [Visualizza profilo](https://www.capterra.it/software/144040/tidio-chat)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/144040/sap-crm/vs/tidio-chat)
9. **Intercom** — 4.5/5 (1133 reviews) — La prima piattaforma di messaggistica per i clienti del mondo pensata per la crescita aziendale.
   - [Visualizza profilo](https://www.capterra.it/software/134347/intercom)
   - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/134347/sap-crm/vs/intercom)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — OFornisci agli agenti gli strumenti giusti per velocizzare del 30% la risoluzione dei casi.\* \*2022 Salesforce Success Metrics Global Highlights.
    - [Visualizza profilo](https://www.capterra.it/software/136189/salesforce)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/136189/sap-crm/vs/salesforce)
11. **Zoho Desk** — 4.5/5 (2212 reviews) — Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi.
    - [Visualizza profilo](https://www.capterra.it/software/169505/zoho-desk)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/169505/sap-crm/vs/zoho-desk)
12. **Zoho Assist** — 4.7/5 (1414 reviews) — Zoho Assist fornisce un'interfaccia utente semplice e diretta per connettersi a computer remoti in tutto il mondo.
    - [Visualizza profilo](https://www.capterra.it/software/181775/zoho-assist)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/181775/sap-crm/vs/zoho-assist)
13. **Odoo** — 4.2/5 (1307 reviews) — Una suite open source di app integrate per gestire CRM, POS, siti web, e-commerce, vendite, contabilità, magazzino, risorse umane, marketing e altro ancora.
    - [Visualizza profilo](https://www.capterra.it/software/135618/odoo)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/135618/sap-crm/vs/odoo)
14. **EngageBay CRM** — 4.7/5 (908 reviews) — EngageBay fornisce un software di marketing multifunzione, semplice e conveniente, per acquisire, coinvolgere, coltivare i lead e chiudere le trattative.
    - [Visualizza profilo](https://www.capterra.it/software/178819/engagebay-marketing)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/178819/sap-crm/vs/engagebay-marketing)
15. **Salesforce Starter** — 4.4/5 (224 reviews) — Inizia dal CRM Salesforce Essentials, la soluzione di vendita e assistenza multifunzione a soli 25 $/utente al mese.
    - [Visualizza profilo](https://www.capterra.it/software/132665/Salesforce-Starter)
    - [Confronta con SAP Customer Experience](https://www.capterra.it/compare/77372/132665/sap-crm/vs/Salesforce-Starter)

## Categorie correlate

- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)
- [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software)
- [Software MRM](https://www.capterra.it/directory/31020/mrm/software)

## Link

- [Visualizza su Capterra](https://www.capterra.it/alternatives/77372/sap-crm)
- [Visualizza la pagina del prodotto](https://www.capterra.it/software/77372/sap-crm)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/alternatives/77372/sap-crm> |
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| de-CH | <https://www.capterra.ch/alternatives/77372/sap-crm> |
| en | <https://www.capterra.com/p/77372/SAP-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/77372/sap-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/77372/sap-crm> |
| en-CA | <https://www.capterra.ca/alternatives/77372/sap-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/77372/sap-crm> |
| en-IE | <https://www.capterra.ie/alternatives/77372/sap-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/77372/sap-crm> |
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| es-DO | <https://www.capterra.do/alternatives/77372/sap-crm> |
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| es-MX | <https://www.capterra.mx/alternatives/77372/sap-crm> |
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| fr-CA | <https://fr.capterra.ca/alternatives/77372/sap-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/77372/sap-crm> |
| it | <https://www.capterra.it/alternatives/77372/sap-crm> |
| ja | <https://www.capterra.jp/alternatives/77372/sap-crm> |
| nl | <https://www.capterra.nl/alternatives/77372/sap-crm> |
| nl-BE | <https://www.capterra.be/alternatives/77372/sap-crm> |
| pt | <https://www.capterra.com.br/alternatives/77372/sap-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/77372/sap-crm> |

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