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Variphy è una piattaforma di analisi ideale per la collaborazione con Cisco. Collaborando con la Cisco UC Community, la sua missione è creare la soluzione di analisi più potente e completa possibile con un livello di servizio personalizzato per tutte le aziende/tutti i partner a livello mondiale. Creazione di report CDR Cisco e analisi delle chiamate leader del settore, creazione di report e analisi UCCX Wallboard, modifica, ispezione e report predefiniti, DN e gestione del dial plan, controllo remoto del telefono e macro, tutto in un singolo prodotto. Ulteriori informazioni su CDR Call Reporting for Cisco Variphy è una piattaforma di analisi ideale per la collaborazione con Cisco. Creazione di report e analisi delle chiamate CDR Cisco. Ulteriori informazioni su CDR Call Reporting for Cisco
CloudTalk è un sistema di telefonia con funzionalità di contabilità delle chiamate avanzate. Oltre 2.500 aziende come DHL, Yves Rocher, Karcher e Glovo si affidano all'eccellente qualità delle chiamate e alle ottime soluzioni di telefonia di CloudTalk. Semplifica la vita dei tuoi team di vendita e di assistenza clienti con oltre 70 funzioni di chiamata avanzate. Migliora la comunicazione con i potenziali clienti grazie all'integrazione con i sistemi di helpdesk, CRM ed e-commerce esistenti quali Helpscout, Pipedrive o Shopify. Inizia con una prova GRATUITA di 14 giorni. Ulteriori informazioni su CloudTalk CloudTalk è un sistema telefonico basato sul cloud destinato ai team di supporto e vendita. Rende le telefonate facili e divertenti. Inizia oggi stesso la tua prova GRATUITA! Ulteriori informazioni su CloudTalk
Tenfold, il CTI di prossima generazione, si integra con tutti i principali CRM tra cui Salesforce, Microsoft Dynamics e sistemi telefonici quali Cisco, Avaya e Genesys. Collegando il tuo sistema telefonico al CRM, Tenfold ti consente di riconoscere e rispondere ai tuoi clienti al momento dell'interazione. Grazie a funzionalità come popup, profilo del cliente unificato, funzionalità click-to-dial, registrazione automatica delle chiamate, selezione della presenza locale e altro ancora, Tenfold consente ai team di vendita, supporto e assistenza di avere conversazioni migliori con i clienti. CTI per le vendite e i contact center - Migliora l'esperienza del cliente e la produttività
Software di monitoraggio delle chiamate e Power Dialer per aumentare le vendite in uscita. Consente di monitorare la produttività degli agenti e li aiuta a migliorare produttività e prestazioni. Consente di chiamare i potenziali clienti 4 volte più velocemente. Consente di ottenere report personalizzati in tempo reale. Facile da utilizzare. Nessun contratto. Provalo gratis senza carta di credito. Power Dialer/CRM basato sul cloud: consente di chiamare fino a 80 contatti/ora, lasciare istantaneamente posta vocale ed e-mail, gestire i contatti e concludere più vendite.
Un software che ha un costo una tantum. InfoFlo include aggiornamenti gratuiti sul ciclo di vita, senza costi mensili e ha un costo unico di 99 $, conveniente per gli utenti. Infoflo è un CRM facile da usare, perfetto per la gestione delle relazioni con i clienti e che include la sincronizzazione Outlook più solida sul mercato. Si tratta di un soluzione completamente integrata di gestione dei contatti, delle relazioni, di e-mail, calendario, documenti, vendite, delle attività e VoIP. Include Quick Books, Outlook e Google Sync. Il CRM completo più conveniente sul mercato. Con un costo una tantum di 99 $ per utente. Molto facile da usare con componenti aggiuntivi opzionali per un pacchetto su misura.
FluentStream consente alle aziende di assegnare in modo efficiente le risorse di telecomunicazione tramite la fornitura in tempo reale di statistiche sulle chiamate e la creazione di report avanzati con le code delle chiamate. FluentStream ha reinventato i sistemi telefonici delle imprese. Con il facile accesso a funzionalità come la segreteria telefonica e l'inoltro delle chiamate, FluentStream sta chiaramente trasformando le comunicazioni delle imprese. FluentStream mette a disposizione una tecnologia dinamica basata sul cloud adatta a ogni azienda e lavora per garantire le migliori prestazioni a ogni persona. FluentCloud è un sistema telefonico aziendale basato sul cloud che mira a essere il più conveniente per le imprese e a migliorare affidabilità.
Il software di contabilità delle chiamate CASH+ è progettato e sviluppato da Hansen Software Corporation. CASH+ è compatibile con i sistemi telefonici commerciali, come Avaya, Allworx, Cisco, PhoneSuite, Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's e molti altri. CASH+ è uno strumento prezioso che può essere utilizzato in molti settori, da hotel, studi legali, organizzazioni di vendita fino a strutture per l'assistenza a lungo termine. Installa CASH+ nel tuo ufficio per una creazione di report efficace. Il software per la creazione di report sulle telecomunicazioni consente di creare report sulle chiamate in entrata, in uscita, locali e interurbane, dal tuo sistema telefonico.
Sistema di telefonia VoIP multifunzione con oltre 50 funzionalità di classe business che aumenteranno le vendite e miglioreranno il servizio clienti. Inoltre, puoi collegare in modo efficiente i dipartimenti e centralizzare la telefonia per tutte le tue sedi. Qualità delle chiamate ad alta definizione con un sistema affidabile e stabile con tempo di attività del 99,9999%. Sistema telefonico aziendale versatile che offre oltre 50 funzioni come IVR, registrazione delle chiamate, messa in coda, conferenza e molto altro.
Software per contact center sul cloud e soluzioni API per gestire campagne e contatti. Ideale per campagne multicanale e assistenza clienti. Facile da configurare, personalizzabile e supportato dal servizio clienti in tempo reale Ytel 24 ore su 24, 7 giorni su 7. Analisi e report sono di serie. Potente integrazione CRM, segreteria telefonica senza squillo, trasmissione vocale ed SMS inclusi codici brevi, numeri verdi e numeri locali. Collegamenti e risultati di altissima qualità con Ytel. Contact center sul cloud e soluzioni API di comunicazione. Ideale per campagne multicanale su larga scala e assistenza clienti.
Composizione in entrata e in uscita basata sul cloud al 100% e tecnologia di tracciamento delle chiamate. Potenti strumenti di registrazione delle chiamate e monitoraggio in tempo reale per i team di vendita e servizio clienti. Semplifica la contabilità delle chiamate con le dashboard, i report e un sistema telefonico multifunzione basato su VoIP per l'intera azienda. Provalo gratuitamente per 7 giorni. Composizione in entrata e in uscita basata sul cloud al 100% e tecnologia di tracciamento delle chiamate.
Semplifica la gestione di UC&C senza perdere funzionalità o visibilità. Compatibile con tutti i tipi di switch e PBX eXsight funziona sui sistemi PBX dei principali fornitori di switch, tra cui Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC e altre aziende. eXsight è la nuova e migliore arma dei dirigenti UC&C che consente loro di mantenere nella giusta direzione le comunicazioni della propria azienda e le collaborazioni interne ed esterne. Visibilità Semplifica la gestione di UC&C senza perdere funzionalità o visibilità. Compatibile con tutti i tipi di switch e PBX
NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items. Call Accounting Service provides the key management information you need to administer your telecommunications environment.
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM). ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment. OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more
PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments. PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources. Web-based contact center solution that allows businesses to manage telephony communications with resource allocation, reporting & more.
Contabilità delle chiamate e gestione e analisi del traffico con creazione di report accurati. Applicazione SaaS o on-premise per Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, 3Com o altri. Contabilità e gestione e analisi del traffico con creazione di report accurati.
Call accounting solution that helps identify and search phone numbers, track telecom expenses, analyze voice traffic, and more. Call accounting solution that helps identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.
If you're a medium to large company in need of Call Accounting services, we're the company to call! We securely collect, retain and report on your calling activities to meet your financial, governance and corporate compliance needs. At SAI, our mission is to help enterprises simplify a complex telecom world by providing usage and expense reporting tools for PBX, VoIP, Mobile and other unified communication systems. And, we've been doing it for over 25 years! Call Accounting solution provider for enterprise accounts using Cisco Call Manager, Avaya, Microsoft and other voice infrastructure.
Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost
Shadow CMS Enterprise is a scalable unified communication management application that consolidates communication data to highlight communication facility usage. Communication management is now a multi-pronged approach that combines statistics from various facilities to identify billing irregularities, misuse, bottlenecks, inactivity and productivity loss. Shadow CMS consolidates call detail, voice mail, auto attendant, ACD and mobile data to provide concise communication facility usage. Provides the necessary tools to forecast, monitor and allocate communications management expenses.
Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel. Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.
Integrates all management functions into a single product. From call accounting and billing to complete service order and trouble ticket provisioning, status and reporting. Manages call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.
VXTracker manages the technical & financial performance of your voice network. Multiple, authorized users can access the system from any browser, and scheduled delivery to email addresses means better distribution of reports and less demand on the system administrator. VXTracker uses a powerful SQL database that provides lightning fast processing of high call volumes from multiple locations. Multi-million call record reports are produced in seconds! Optional modules include Cell Phone reporting. Real-time monitoring and reporting for your entire voice network including VoIP.
Software to track and process call records in real time, allocate billing to specific departments and extensions, and analyze trends. Software to track and process call records . Helpful when planning to migrate to VoIP
Are you looking for an innovative Call Accounting solution to increase productivity and lower costs? Call SWEET! is your total communications solution! Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large. Web-based solution that helps businesses manage incoming, outgoing, and internal calls to streamline telecommunication activities.
Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis. Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.
InCharge Unified Call Management is a powerful web based Call Accounting reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 1000's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered. Easy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. AVAYA, Cisco, Mitel), Avaya DBA compatible Easy to use powerful Web based Call Accounting system that captures, and reports on all CDR data from multi vendor, AVAYA, CISCO, MITEL
WIN-SENSE is a WINDOWS based software system that handles all of your telemanagement and call accounting needs. WIN-SENSE is a WINDOWS based software system that handles all of your telemanagement and call accounting needs.
FCS Gateway consente alle catene di hotel o ai proprietari di hotel singoli di raggruppare sotto lo stesso tetto diversi hotel con diversi PMS, PABX e altri sistemi di terze parti senza doversi preoccupare di complessi requisiti dell'interfaccia e della relativa gestione. Il complicato lavoro di integrazione risulterà semplificato. Una soluzione gateway completa per la fornitura di dati sugli ospiti, contabilità delle chiamate e fatturazione oltre a un'ampia gamma di hub dell'interfaccia.
Solo per i fornitori di servizi di telecomunicazione: il software di contabilità delle chiamate aziendali di Enghouse consente alle imprese di gestire, migrare e ottimizzare i sistemi di comunicazione mediante monitoraggio e creazione di report dettagliati sull'utilizzo del sistema e dei trunk, l'analisi dei costi e altri KPI aziendali. Potrai pianificare le migrazioni tecnologiche da TDM a IP o da PBX a comunicazioni unificate ed eseguire il monitoraggio per eventuali attività fraudolente o non conformi. Proteus registra anche le piattaforme vocali dei trader, estendendo i vantaggi della contabilità delle chiamate anche alle piazze di scambio. Solo fornitori di servizi di telecomunicazione: software di contabilità delle chiamate che consente alle aziende di gestire, migrare e ottimizzare i loro sistemi di comunicazione.
VoIP Detective allows end users to pull reports on inbound and outbound calls they have made. Managers can pull reports on their team, showing call details. Administrators can see all calls made on the system including technical details such as MOS, jitter, etc. VoIP Detective has a completely free version that you can use indefinitely, as well as an upgraded version that offers reports delivered via email and unlimited data retention. Free call accounting and reporting for Cisco call manager. Easy to use, it provides call details to admins, managers, and users.
Hai bisogno di generare report significativi dal tuo ambiente Cisco UC? Puoi avere aiuto. CRA è una piattaforma di analisi e risoluzione dei problemi per web call e creazione di report per gli ambienti Cisco UC. Sistema avanzato, basato sul cloud, moderno e facile da usare. Call Record Analyzer (CRA) è una piattaforma di analisi e risoluzione dei problemi CDR/CMR nel cloud, per ambienti Cisco® UC.
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Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems. Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.
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PC-based reliable, comprehensive call accounting and billing solution. Manage your telephone costs and increase productivity by taking out the guess work. PC-based reliable, comprehensive call accounting and billing solution.
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Cloud-based solution telecom expense management solution that lets businesses manage invoices, call accounting, inventory and more. Cloud-based solution telecom expense management solution that lets businesses manage invoices, call accounting, inventory and more.
Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports . Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports .
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Web-based solution that provides call accounting through recording, accounting, customer support and more. Web-based solution that provides call accounting through recording, accounting, customer support and more.
Call intelligence tool that enables client decision making through call accounting, reporting analysis and more. Call intelligence tool that enables client decision making through call accounting, reporting analysis and more.
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Aradial products include a full-featured Converged Billing and AAA servers (RADIUS and Diameter). Aradial provides excellent performance and technological superiority. The solution offers billing integration for ISP, Wimax, LTE, Mobile and VoIP, HotSpot, wireless access, WiFi, WISP, ASP and mobile operators. Aradial's web-based interface ensures easy connectivity from anywhere and is coupled with a state server that allows you to know exactly what is happening in the network, in real time. Billing integration for ISP and VoIP, HotSpot, Wireless Access, WiFi, WISP, ASP, Wireless LAN and Mobile operators.
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Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler ($375.00 & up) . Call Accounting Mate is an industrial strength, fast and reliable call accounting software package for monitoring & reporting telephone call activity. It can be deployed in any enterprise inc. hospitality, retail, government, professional firms, banks & universities. This telemanagement solution will pinpoint charges, highlight misuse & increase productivity. Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler.
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WinCall tiene traccia di tutte le sedi nazionali e internazionali, indipendentemente dal tipo di PBX (analogico, digitale, IP) fornendo al contempo il miglior servizio clienti del settore. WinCall facilita la fatturazione interna, identifica le frodi telefoniche sui PBX, aumenta la produttività dei dipendenti e raccoglie dati sull'utilizzo, per consentire di prendere decisioni consapevoli sulla pianificazione delle reti di telecomunicazione. L'integrazione delle directory elimina l'impegnativa attività di aggiornamento del database e delle directory per la contabilità delle chiamate. WinCall Accounting è una soluzione software che automatizza le attività di AMC e di creazione di report fornendo, al contempo, un'assistenza clienti di altissimo livello.
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Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions Product of choice for Fortune 500 companies across Asia Pacific and worldwide Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions
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ABS 100 provides a low cost high performance CDR Processing, Billing, and Call Accounting System that Rates Wholesale, Departmental, Carrier, and Retail CDRs while also providing Network Optimization, Carrier Management, and Profit/Loss reports. The ABS 100 system also generates LCR Routing Data. It can compare multiple Carrier Rates and is a great platform for Wholesale Billing and Agent/Reseller Re-Billing. CDR Processing System for high volume Wholesale Billing, as well as: Auditing, Comparisons, Reports, Optimization, and Analysis.
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Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format
TIM4biz Cloud Call Accounting removes the headaches that are associated with legacy call accounting software. Flexible n-tier call costing with free, capped, flag fall, grace period, flat cost & per charging interval supports most countries All the major components of the system including database server, web server, report & alert servers are installed at the TIM4biz datacenter and are automatically backed up & maintained by TIM4biz staff. PMS integration & API support included. TIM4biz Call Accounting is the easiest way to report exactly how your telephone is being used or abused. PMS and API support.
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Telemanagement tool that provides brand visibility and IT solutions through data reports and information. Telemanagement tool that provides brand visibility and IT solutions through data reports and information.
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È chiaro che sei occupato! Per i manager di telecomunicazioni/comunicazione unificata (UC) è difficile concentrarsi sui progetti più importanti data la costante mole di domande sui report. Calero VeraSMART consente di combinare, semplificare e condividere la rete fissa, la rete cellulare e altri dati aziendali. Potrai gestire rapidamente i documenti su sicurezza, produttività, risorse umane/legali e le richieste di informazioni su rimborsi e ottimizzazione. Questa soluzione su rete è compatibile con Avaya, Cisco, Microsoft Lync, mentre la soluzione wireless gestisce AT&T, Sprint, T-Mobile, US Cellular. Scalabile, espandibile, SaaS o sul posto. Strumento di creazione di report che consente di risparmiare tempo ai manager di telecomunicazione e UC impegnati. Consente di combinare, semplificare e condividere rete fissa, rete cellulare e altri dati aziendali.
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Call accounting solution that enables businesses to manage call costs, fraud detection, phone reconciliation, and more. Call accounting solution that enables businesses to manage call costs, fraud detection, phone reconciliation, and more.
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Telephony reporting tool that enhances customer interaction by screen dialing, high call resolution, showing user presence, and more. Telephony reporting tool that enhances customer interaction by screen dialing, high call resolution, showing user presence, and more.
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Software that provides costs monitoring, fraud detection, report generation, and email report scheduling features. Software that provides costs monitoring, fraud detection, report generation, and email report scheduling features.
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COMM ONE THE RIGHT TOOL FOR THE JOB Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. Weve got that covered for you. Quality Call Accounting Software since 1989 featuring complete incoming and outgoing detail and summary call reporting.
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callGuard tracks calls on Cisco voice networks. Every call, every time. callGuard tracks calls on Cisco voice networks. Every call, every time.
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Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom PBXDom Call Reporting & Analytic Service for major Business Phone System
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Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces a partnership with TrustSphere, the recognized market leader in relationship analytics, to create a joint platform that combines Avotus big data capture capabilities with TrustSpheres advanced social network analytics technology to form a market-leading relationship analytics platform that extends beyond email and throughout the full Unified Communications (UC) platform. Avotus combines its big data capture and reporting capabilities for Unified Communications with TrustSpheres advanced analytics tech.
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The right solution for monitoring and analysing telephone traffic for Cisco. The right solution for monitoring and analysing telephone traffic for Cisco.
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PBX Call Tarifficator helps to Track all outgoing and incoming calls to employees. Maintain archives for any time period. Allocate phone usage costs to employees and departments. Optimize PBX system configuration (determine if some outside lines are overloaded or underused). Control PBX system abuse. Check all information about suspicious calls. Print bills for the customers. Verify toll call bills from the phone company. Reduce non-business phone usage. Track all outgoing and incoming calls to employees and maintain archives for any time period.
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Advanced call accounting and analytics with unlimited display boards. It's a true enterprise solution, allowing you to handle the more complex call routing and handling often found only on larger or more complex sites. Regardless of how your business is structured, whether it's a large centralised site or an entire network of interconnected sites spanning the world, TIM Enterprise provides a single, centralised facility that allows you to manage your comms. Advanced Call accounting and analytics package with a deceptively simple user interface.
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The system contains extensive products and modules that enrich the system with features and functionality for normal and business needs. * Real time serial, IP LAN/WAN connectivity to collect CDR data * Multiple sites * Reporting tools * Active Directory integration * Email reporting * Multiple Pricing * No data alarm * Backup * Quota management * Fraud detection Call accounting solution that helps businesses manage voice calls, collect CDR data, synchronize active directory, and more.
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Formed in 2000, MAF InfoCom is a leading innovative technology provider with two decades experience delivering solutions for Unified Communications and Collaboration including Monitoring, Analytics, Reporting, Recording, Headset & Device Management and DID Management. We serve tens of thousands customers around the globe, in a large variety of branches. We have installations in over 50 countries ranging from SMEs to multi-national global enterprises. Monitoring, Analytics, Reporting, Recording, Headset & Device Management and DID Management
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All-in-one, professional call accounting software. Designed to be easy to use and learn i.e. reports consists of data leafs (i.e. box icons) with summary figures which can be double clicked to open sub-report or detailed tables (i.e. Minimal data entry required). 14 regular Reports, 63 2D/3D Bar chart reports, Database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status .... All-in-one, call management and accounting professional communication software. Designed to be easy to use with many functionalities
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Telecom invoicing software which provides telecom bill presentment & billing solutions to comm.service providers. Telecom invoicing software which provides telecom bill presentment & billing solutions to comm.service providers.
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CallBroker Report View provides the key management information you need to administer your telecommunications CallBroker Report View provides the key management information you need to administer your telecommunications
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The call center software is a service hosted in the cloud and diversified locally. It is not necessary for all call center agents to be in one place, as calls are managed from any location. This way, the call center software allows the workforce to operate comfortably and efficiently from separate locations. It integrates an ACD system that distributes incoming calls to agents based on previously configured automatisms. A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
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Unified communications and collaboration analytics solution that provides multi-media monitoring and analysis of voice, video, contact center, and collaboration session activity. As a universal platform, Predictive UC Analytics provides both real-time agile monitoring and workplace analytics providing faster time-to-resolution than competitive offerings. It is the ideal solution for IT, Contact Centers, Operations, and business management looking to drive operational efficiencies. UC&C analytics that provides multi-channel monitoring and analysis of voice, video, contact center, and collaboration session activity.
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Call management platform that is purpose-built for the property management industry. Call management platform that is purpose-built for the property management industry.
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Monitoring and reporting tool for business phone systems, enhanced with call back and IVR features. Monitoring and reporting tool for business phone systems, enhanced with call back and IVR features.
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A Brazilian telecom expense management system focused on reducing costs and gain of performance. Compatible with all PBX brands and models, the Tarifador WS is used by companies of all sizes in all Brazilian states. Brazilian telecom expense management software focused on cost reductions and gain of performance.
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Call tracking software for Mitel system that includes features call center metrics analytics and reporting. Call tracking software for Mitel system that includes features call center metrics analytics and reporting.