Call Recording Software
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The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users. Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users. Learn more about Automatic Call Recording
Callcap is a nationwide call tracking and monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, communicate effectively with existing clientele and measure new marketing ventures immediately with the use of call tracking phone numbers, recorded call evaluation services and other useful tools. Learn more about Callcap
CallRail's call tracking and recording features make it easy to qualify leads, coach staff, and improve customer service, resulting in more lead conversions and higher customer retention rates. Annotate notes during calls to ensure important information is captured for team communication. Evaluate calls using tags to categorize leads and pull conversion rate reports. Listen to recordings from the dashboard to improve tactics, drive the right conversations, and close more deals, more efficiently. Learn more about CallRail
Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Learn more about Five9 Call Center Software
Oreka TR (100% call recording) is 50% less expensive than competitors and literally installs in 30 min. Ideal for any size company (1 seat to thousands), record every call your staff makes or receives and store it for later replay to monitor service, solve disputes, maintain compliance, verify orders, etc. The software is based on an open source core and integrates with any 3rd party switch or application. Some of our biggest customers are IKEA, Allstate, Budget, GoDaddy, NTT, Teleperformance... Learn more about Oreka TR
Jog.ai automatically records and transcribes calls so nothing is ever forgotten or lost. Want perfect memory for your calls? You'll have it since Jog audio is synced with the transcript text and stored until you choose to delete it. Advanced features allow users to quickly get back to key moments of a call long after it takes place. Learn more about Jog.ai
PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. All of our plans include UNLIMITED USAGE. Stop paying expensive per-minute rates and switch to a predictable, low rate. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. See which online and offline marketing campaigns are working, turn off what's not working, and record phone calls to train your staff and increase conversions. Learn more about PhoneWagon
Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; speech insights; dashboards; widgets; reports; PCI 3.0., MiFIID 2, BASEL II compliance; web-based live monitoring; APIs for provisioning, media control and search and playback and much more. Leading to realization of higher profits, better customer retention, improved performance and protection! Learn more about RECITE
Cloud Telephony for Call Centers & Sales Professionals that's accessible right within your browser, without any installation or complex billing. All it takes is for you to pick a number and start calling prospects! It allows you to organize and manage sales, control the quality of their calls, reduce costs, integrate and automate telesales campaigns. CrazyCall is also an easy to use sales enablement platform that increases cold-call ROI and helps with website conversions. Learn more about CrazyCall
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Learn more about Ytel Platform
UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. Learn more about UJET
As part of Aspect's workforce optimization suite, Aspect Quality Monitoring offers call recording capabilities which monitor agent audio and screen interactions in real time, and which calibrate agent quality scores to ensure consistency and fairness. Automate the quality process with advanced analytics to sample 100% of calls and perform ad hoc searches on interactions using keywords and phrases. Ideal for 100+ agents. Learn more about Aspect Quality Management
Enterprise phone service. Intelligent CRM integration. Powerful sales dialer. Take your sales process to the next level with one-click PowerCall dialing, automatic call logging, lifetime call recordings, realtime call coaching, and advanced sales metrics. Take advantage of sales dialer features like local-presence, automated PowerList dialing, and voicemail drop to connect with 5x more customers. Get started in 3 minutes with a free trial (no credit card required). Learn more about Kixie PowerCall
ActiveDEMAND is an integrated online marketing software tool used by non-marketers to promote their products & services and grow their business. Attract people to your online or brick & mortar business using built-in email templates, landing pages, social media and more. Convert leads and prospects into customers using automated marketing to manage nurture campaigns, auto-replies and more. Retain customers and grow your repeat businesses with powerful newsletters, special promotions and more. Learn more about ActiveDEMAND
VSLogger Unlimited Recording Server has the ability to record TDM, Digital, VoIP, Analog Phones & Radio, and PC screens. Search, playback, live monitoring, auto archiving, granular user permissions, and quality control are standard features. Licensing is based on number of channels being recorded with unlimited user access to recordings. Our solution is provided as a Kit or a Complete System. Recording can be done on either trunk side or extension side. Learn more about VSLogger Call Recorder
The mission of Marketing 360 is to provide SMB's with the #1 marketing platform in the world by offering world-class digital marketing software & highly skilled professional marketing services through a single, powerful, affordable platform. Learn more about Marketing 360
Predictive dialing helps reduce inactive periods and connects to the next customer seconds after terminating the previous call, removing answering machines and inactive lines. Preview dialing features provide a complete history of past interactions and notes before the call, with configurable preparation time and choice between dialing numbers. Learn more about PhoneCall
Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Learn more about Bria
Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects in efficient new ways, or integrate with Salesforce or your own CRM. Create custom dialer buttons to streamline workflow, instantly leave voicemails and send emails. Track email opens and attachment views. Call recording. Local ID. Call tracking and more. Cloud based platform. Learn more about PhoneBurner
With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Learn more about FluentStream
NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Learn more about NICE inContact Telephony Software
Cloud Contact Pro is a revolutionary contact center platform designed to boost productivity, increase connection rates and build customer relationships. You have ability to design diverse call flows for customer acquisition, service, retention and collections, and combine that with insightful reporting and forecasting capabilities so you can deliver great service at a lower cost point. It even offers fully PCI compliant call recording and workforce management solutions. Learn more about Cloud Contact Pro
CASH+ Call Recording for business phone systems, records all incoming and outgoing calls on PRI, Analog or SIP lines at your office. Compatible almost every business phone system. Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more. Listen to, crop, save or email the recordings as needed. CASH+ is installed on premise and includes unlimited Web clients. It is also very easy to use. Learn more about CASH+ Call Recording Software
FCS Voice is a SIP and analog based gateway for voice and digital messaging. It is comprised of two sub systems, Voice and Fax system which can be implemented la carte or as a total solution that sharing the same database with single login function. FCS Voice works seamlessly with all major PMS and PABX systems, ensuring guests voicemails and fax messaging are handled securely and efficiently upon guest check-in and check-out. Learn more about FCS Voice
Premium unified communications recorder for all media. Also available as a cloud based service. Compatible with Cisco, Skype and Avaya.
Call logging and quality management system with agent evaluation, log searching, call files commenting, and call scoring capabilities.
Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
Call Tracking solution that let you know exactly which marketing channels brings you the most call conversions.
Dubber provides scalable call recording Software-as-a-Service that can be deployed in days, with zero hardware or CapEx required.
Advanced, cloud-based computer telephony integration for your CRM system.
Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.
Enghouse Networks acquires, integrates, develops and deploys pioneering technologies
Automatically track campaign effectiveness, automate bid management, get missed opportunity alerts, and track which sources produce.
Full-time liability recording, random recording for quality monitoring, API triggered and on-demand call recording options.
Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Lead & Sales Tracking Solutions help you improve your business by delivering relevant and actionable information in real time.
Cognia's global communications platform is used by businesses in sectors such as finance, energy, healthcare and retail, to transform t
The SonicView product line offers cost-effective station side voice recording solutions.
Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording.
Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
Call center solution using voice over IP for outbound telemarketing and inbound call center.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.
Options for monitoring and recording calls to nurture the customer experience, control quality and protect the interest of the business
Records telephone conversations directly to your hard disk with a single push of button.
Chorus is the market leading Conversation Cloud, built to securely capture, store and analyze your teams calls and meetings.
Business and contact center call recording solution for IP telephony and unified communication system
Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Phonexa consists of revolutionary cloud platforms for web leads and call leads.
Waybeo is an Inbound phone lead acceleration platform with Call tracking and Analytics platform for Marketers.
A wide arrange of call recording solutions. Includes analytics, live agent monitoring, training, and much more!
Easy call recording for your outgoing, incoming and conference calls. Works across any device and carrier. Pay only for what you use.
Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.
Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..
Cloud based call recording for fixed line, mobile (including SMS) and Skype for Business.
Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.
Grow your business by gaining customer loyalty with a world class customer contact center software
Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.
Portable VoIP call recording solution compatible with most popular telephony communication platforms.
With click to call you are offering your website visitors flexible and accessible support while transforming them into happy customers.
Provider of call recording solutions for unified communications platforms.
Call Saver Pro enables you to save, sort, and retrieve recordings of your phone calls on your computer.
Call recording solution that meets the compliance recording requirements of multiple channel types using the latest technologies.
Proactive call tracking gives you real call volumes, buyer demographics, and recordings of every call you receive.
Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.
Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.
Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.
VTlogger is an open source, web driven software application that turns computers into reliable and easy to use call recorders.
Telephone call recording, screen capture, quality management and reporting tools for any line type or PBX (digital, analog or VoIP)
Free, reliable and easy to use Skype audio and video recording software.
Increase employee productivity, better manage personnel, ensure great customer service and compliance plus uncover additional revenue!
Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.
Cloud-based software with call recording, workforce management, performance management, and quality assurance features.
Call recording solution with features such as compliance, performance management, and customer satisfaction.
Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.
Entire user, manager, and administrator toolbox in a single intuitive interface that is browser based.
The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface.
Enables the user to capture telephone conversations for virtually any purpose.
Full featured call logging recorder system for public safety and compliance call centers.
Record audio mixing like Skype or iChat calls and audio from microphone, CD player, and line-in devices.
Plugin for recording and transcription of Skype calls. Audio recording, transcript editing,text search, audio and text export.
Server-based encryption and storage of calls received over BroadSoft BroadWorks. SaaS and on-premise deployment options.
Web based solution made to track phone leads from your marketing campaigns by different call sources. Integrates with Google Analytics.
Highly secure, 100% end-to-end cloud call recording solution.
Call tracking & analytics dashboard delivers the inbound phone lead attribution insights to prove campaign ROI.
Get local and toll free phone numbers for call tracking and call recording.
OfficeSuite Call Recording enables businesses to record inbound & outbound calls of their choice with our cloudbased solution.
Business Call Recording Software From 7.99/month. Free Setup, Upgrades & Support.
Fully Compliant Call Recording. We can record Anyway, Anywhere on Anything. CallCabinet has a revolutionary solution for you.
Call tracking and analytics solution that helps sales and service teams identify missed opportunities and improve phone skills.
InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.
A free app for recording Skype, Google+ Hangouts, Viber, Facebook, GoToMeeting, and WebEx audio and video calls.
Skype call recording software that saves calls in MP3 format.
TouchPoint Agent is the only pro desktop call center client app for Office 365 that doesn't need additional hardware or infrastructure
Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.
A professional digital audio recording application for Windows or Linux PCs.
Makes it simple to track your marketing campaigns that generate phone calls so you can focus on what's working.
Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security.
Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.
TimenTask is a tool which tracks the time spent on each activity & help to increase the productivity by managing their work & projects.
Call recording, broadcast and analytics application that empowers organizations for deeper business insights.
Enhance performance, resolve disputes, comply with industry standards.
A quality call monitoring solution to help you understand trends and data and improve your customer service!
Audio recorder and call detail records (CDR) generator for Windows.
Helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.
ASC provides call recording for quality management especially for contact centers, financial and public safety organizations.
Australia's Premier 13, 1300, 1800 and Smart Number Provider.
Phone & WiFi systems that increase your success by improving staff performance and creating deeper customer relationships.