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Oreka TR (registrazione delle chiamate al 100%) costa il 50% in meno rispetto ai prodotti concorrenti e può essere installato letteralmente in 30 minuti. Ideale per aziende di qualsiasi dimensione (da un solo dipendente a migliaia), registra ogni chiamata effettuata o ricevuta dal personale e la archivia per riprodurla in un secondo momento al fine di monitorare il servizio, risolvere controversie, mantenere la conformità, verificare gli ordini, ecc. Il software è basato su una struttura principale open source e può essere integrato con qualsiasi switch o applicazione di terze parti. I maggiori clienti includono IKEA, Allstate, Budget, GoDaddy, NTT e Teleperformance... Ulteriori informazioni su Oreka TR Registra tutte le chiamate che il tuo personale fa/riceve e archiviale per ascoltarle successivamente. Installabile in 30 minuti, è utilizzato in 190 paesi. Ulteriori informazioni su Oreka TR
La funzionalità di registrazione delle chiamate di AVOXI è facile da usare e può essere impostata in pochi minuti. Con numeri a partire da 6,99 $, spazio di archiviazione gratuito per 30 giorni e spazio di archiviazione esteso a soli 0,02 $ al minuto, la registrazione delle chiamate di AVOXI è una delle più convenienti sul mercato. Registrazione in entrata e in uscita, valutazione delle chiamate, disposizioni personalizzate, feedback dell'operatore, monitoraggio in tempo reale e altre funzioni di garanzia della qualità. Ulteriori informazioni su AVOXI Genius Il call center nel cloud efficace, economico e facile da usare, AVOXI Genius. La prova consente di scoprirne l'intuitività senza rischi. Ulteriori informazioni su AVOXI Genius
CloudTalk è un sistema telefonico, pronto all'uso in un minuto. Opera già da tempo con oltre 1.000 clienti, incluse aziende come DHL, Electronic Star, Yves Rocher, Karcher e molte altre. Semplifica la vita dei tuoi team di vendita e di assistenza clienti con oltre 40 funzioni di chiamata avanzate. Migliora la comunicazione con i potenziali clienti grazie all'integrazione con i sistemi di helpdesk, CRM ed e-commerce esistenti quali Helpscout, Pipedrive o Shopify. Inizia con una prova GRATUITA di 14 giorni. Ulteriori informazioni su CloudTalk CloudTalk è un sistema telefonico basato sul cloud destinato ai team di supporto e vendita. Rende le telefonate facili e divertenti. Inizia oggi stesso la tua prova GRATUITA! Ulteriori informazioni su CloudTalk
Aircall è il sistema telefonico e per la registrazione delle chiamate basato sul cloud scelto dai marchi più moderni. Grazie a registrazioni delle chiamate chiare e complete e a integrazioni fluide con gli strumenti CRM e Helpdesk più popolari, i rappresentanti di vendita e supporto possono ascoltare e imparare dalle conversazioni passate con facilità. Gli amministratori possono aggiungere immediatamente numeri da oltre 100 Paesi e ottenere informazioni approfondite attraverso analisi in tempo reale. Accessibile tramite applicazione su desktop e su dispositivi mobili, Aircall è scelto da oltre 3.000 aziende di tutto il mondo. Inizia con una prova gratuita priva di rischi! Ulteriori informazioni su Aircall Aircall è fra i sistemi di registrazione delle chiamate e telefonia basata sul cloud più intuitivi. Prova una configurazione semplice, senza hardware e con decine di integrazioni CRM. Ulteriori informazioni su Aircall
Le conversazioni con i clienti sono una preziosa fonte di informazioni. Ora è possibile registrare, archiviare, trascrivere e recuperare le chiamate vocali sul cloud. Con l'API Twilio Voice, le conversazioni possono tenersi ovunque ci si trovi. Consente di creare, gestire e instradare le chiamate a un browser, a un'applicazione, al telefono o a qualsiasi altro dispositivo utilizzabile per ricevere una chiamata, creare l'esperienza di chiamata desiderata, effettuare chiamate di qualità con audio chiaro e bassa latenza e monitorare le chiamate in tutto il mondo. Ulteriori informazioni su Twilio Programmable Voice Le conversazioni con i clienti sono una preziosa fonte di informazioni. Ora è possibile registrare, archiviare, trascrivere e recuperare le chiamate vocali sul cloud. Ulteriori informazioni su Twilio Programmable Voice
FCS Voice è un gateway SIP e analogico per la messaggistica vocale e digitale. È composto da due sottosistemi, sistema vocale e fax, che possono essere implementati individualmente o come soluzione completa, che condivide lo stesso database con una singola funzione di accesso. FCS Voice funziona perfettamente con tutti i principali sistemi PMS e PABX, garantendo la gestione sicura ed efficiente dei messaggi vocali e fax, al momento del check-in e del check-out degli ospiti. Ulteriori informazioni su FCS Voice Solido sistema vocale e di messaggistica digitale, è compatibile con tutti i principali sistemi PMS e PABX presenti sul mercato. Ulteriori informazioni su FCS Voice
Cerchi un CRM gratuito con registrazione vocale? Allora cerchi Bitrix24. Bitrix24 registra sia le chiamate telefoniche in entrata che quelle in uscita. Se desideri inoltrare una telefonata al tuo numero o al tuo cellulare e registrare comunque la conversazione, questo CRM ti consente di farlo. Ulteriori informazioni su Bitrix24 CRM n° 1 online gratuito con registrazione delle chiamate. Oltre 4 milioni di aziende utilizzano Bitrix24 come PBX e CRM cloud gratuiti. Ulteriori informazioni su Bitrix24
Responsabilizzare la gestione delle vendite per identificare e migliorare immediatamente, errori costosi, errori e opportunità perse che i team di vendita fanno ogni giorno. Refract consente ai responsabili delle vendite di fornire coaching, senza la necessità di una presenza costante, con chiamate, dimostrazioni e riunioni. Puoi mettere in risalto i momenti salienti del coaching, passando dalla condivisione di feedback di apprezzamento a idee e feedback correttivi. Una libreria contenente momenti basati sulle migliori procedure che consente di imparare a piccole dosi per condividere e accelerare l'onboarding. Ulteriori informazioni su Refract Piattaforma di coaching per le vendite che consente agli addetti alla gestione delle vendite di identificare e migliorare immediatamente sbagli costosi, errori e opportunità mancate. Ulteriori informazioni su Refract
Freshcaller è un sistema PBX nel cloud che consente di acquistare numeri di telefono locali e verdi in oltre 40 paesi. Permette ai team di impegnarsi in conversazioni contestuali con i chiamanti. Freshcaller è il call center ideale per le start-up e i piccoli team. Con Freshcaller le imprese possono scegliere di registrare le conversazioni telefoniche e consentire ai supervisori di ascoltare e parlare ai clienti in tempo reale. Ulteriori informazioni su Freshcaller Freshcaller è una soluzione per call center basata sul cloud che aiuta a ridimensionare la propria impresa senza, doversi preoccupare della complessità. Ulteriori informazioni su Freshcaller
**Offerta a tempo limitato** Ricevi GoToMeeting Pro con l'acquisto di un utente Jive Voice. I prodotti per sistemi telefonici aziendali, softphone via web e contact center di Jive sono tutti basati sul cloud ed eliminano la necessità di disporre di attrezzature aggiuntive consentendo a te e al tuo team di lavorare ovunque riducendo le spese inutili. Goditi la suite di funzionalità VoIP di Jive, che comprende caselle vocali illimitate, operatori automatici, chiamate locali e interurbane e altro ancora! Sistema telefonico ospitato più votato che fornisce inoltro semplificato delle chiamate, integrazione con il desktop, accesso remoto, fax online e molto altro.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and features like call recording, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of service. The software includes robust filtering capabilities to quickly identify any recordings that require review. FTP support allows you to retain and store calls for compliance or agent training purposes. Automatically sync with all leading CRMs. See why 2000+ customers trust Five9. Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
Gong registra e analizza automaticamente ogni chiamata di vendita e riunione sul Web. Tre modi per ottenere valore: 1) Migliora drasticamente le capacità di vendita del tuo team. 2) Aggiudicarsi più trattative, mantenendo ciascuna su un percorso in grado di condurre alla sua conclusione. 3) Ascoltare le voci non filtrate provenienti dal mercato. Scopri perché i team commerciali di Hubspot, LinkedIn e DiscoverOrg sono entusiasti di Gong. Aggiudicati più contratti. Trasforma il tuo team di vendita in un gruppo di super venditori che acquisiscono quote record con la registrazione automatica delle chiamate di Gong.io.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. After all, insights arent any good stuck in a dashboard. ExecVision is a conversation intelligence platform that mines insights from customer-facing conversations to improve performance.
NICE inContact is the worlds #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences across multiple channels. Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
You cannot improve what you don't measure - and we can help you track your businesses phone calls so you can save money and improve your marketing effectiveness. CallSource records the calls, is fully compliant with the highest standards of care including HIPAA. Track your teams effectiveness by having us document, record, and score your calls today. CallSource is the industry leader for call management solutions that can replace or can enhance your existing phone service solution.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device. 8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
CallRail's call tracking and recording features make it easy to qualify leads, coach staff, and improve customer service, resulting in more lead conversions and higher customer retention rates. Annotate notes during calls to ensure important information is captured for team communication. Evaluate calls using tags to categorize leads and pull conversion rate reports. Listen to recordings from the dashboard to improve tactics, drive the right conversations, and close more deals, more efficiently. Find out what makes your company's phone ring. Start tracking calls within minutes. Instant Free Trial. No Credit Card Needed.
Call Recording and Power Dialing in One Powerful Software! We're so confident you'll have more LIVE conversations with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) Record calls automatically 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! PhoneBurner is a Power Dialer and Sales Acceleration Platform with Call Recording, Smart Lead Distribution, and Real-Time Reporting.
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users. Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users. RingCentral Automatic Call Recording is easy to setup, allows up to 100k recordings per account. Download and playback up to 90 days.
Award-winning softphone designed to help you get the most out of your IP-PBX of choice. Experience crystal clear audio/video calls whether in your office or on-the-go. Escalate calls with easy call transfer and call hold functions. Set-up meetings with multi-way audio/video calls. In need of a quick answer? Send contacts instant messages and share documents. Bria is designed to make IP-telephony easy yet fully capable of becoming your unified business communication solution. Fully featured VoIP SIP softphone, available on Mac, Windows, iOS and Android. Auto-answer, call transfer, hold and recording.
FluentStream has integrated Call Recording as one of the 90+ features in the business phone system. As an innovative leader in business communications, FluentStream has reinvented business phone systems. When features like voicemail and call forwarding are so easily accessed, its clear that FluentStream is transforming business communications. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. A cloud based phone system that includes Call Recording as a free feature with our system
In real estate the stakes are too high to use generic call tracking software. REIRail is custom built for real estate investors and agents. Our ringless voicemail engine makes you 10x more productive in reaching out to prospects. Our patented inbound technology intercepts calls and scours multiple datasets to find details about your caller and their property--the kind of data that helps you build rapport fast. Users report massive lift in conversions, and rock bottom cost per deal REIRail provides all the call analytics and campaign attribution you'd expect, plus a suite of tools custom built for real estate pros
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
AI-powered sales dialer. Intelligent CRM integration. Enterprise phone service. Take your sales process to the next level with one-click PowerCall dialing, local presence dialing, automatic call logging, lifetime call recordings, realtime call coaching, and advanced sales metrics. Take advantage of sales dialer features like local presence, automated PowerList dialing, and voicemail drop to connect with 5x more customers. Get started in 3 minutes with a free trial (no credit card required). Connect to more prospects with an AI-powered voice and sms solution. Start making calls in 3 minutes with our PowerCall Dialer.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops. Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Chorus' call recording software will change the way your team collaborates. With every sales call and customer meeting captured and analyzed in our Conversation Cloud, everyone in the organization can maintain alignment at speed, and become more customer centric and data-driven. Set-up takes less than five minutes and the insights are instant. No matter what combination of sales and marketing technology your team uses, Chorus.ai is there to supercharge your revenue organization. Chorus is the market leading Conversation Cloud, built to securely capture, store and analyze your teams calls and meetings.
Applicazione di chiamata per addetti alle vendite con registrazione delle chiamate, accessibile direttamente dal browser senza complesse procedure di installazione o fatturazione. Per procedere è necessario solamente scegliere un numero e iniziare a chiamare i potenziali clienti! Consente di organizzare e gestire le vendite, controllare la qualità delle chiamate, ridurre i costi e integrare e automatizzare le campagne di televendita. CrazyCall è anche una piattaforma di assistenza alle vendite facile da utilizzare che aumenta il ROI dei primi approcci diretti e agevola le conversioni del sito web. Applicazione di chiamata per i team di vendita con funzionalità di registrazione delle chiamate.
PhoneWagons beautiful call recording and call tracking will help you increase your conversion rate and improve customer retention. Train and manage your team on call scripts that are proven to generate high close rates. Mark your phone calls as good leads or bad leads and run a report on this valuable data. Listen to live call recordings, send feedback in real-time, and improve your metrics. Its so simple. Call recording and call tracking solution that helps businesses turn more leads into paying customers.
All-in-One VoIP Phone System with 50+ business-class features that will boost your sales and improve customer services. Plus, you connect efficiently departments and centralize your telephony for all your locations. High-Definition Call Quality with a reliable and stable system with 99,9999% uptime. Versatile business phone system offering 50+ features such as IVR, call recording, queuing, conferencing and much more.
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in both VOIP and PSTN countries. Reduce handle times, and exceed SLAs with multiple tools: IVR, speech recognition, intelligent call routing, bots, live monitoring, dialers and more. Go live in a few hours, even integrating with your existing telecom provider if needed. Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise-level features at 40% lower TCO.
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue. Automatically track campaign effectiveness, automate bid management, get missed opportunity alerts, and track which sources produce.
Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.Exelysis can provide a turnkey solution or can be integrated and expand Enterprise PBXs. Exelysis provides integration 3rd party software like CRM, ERPs using extended APIs. Predictive / Power / Broadcasting Dialers, Skill Based Routing, Advanced IVR, VoiceXML and Natural Language Understanding plugins are few of Exelysis capabilities. Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes. World's 1st Google Powered Cloud Call Center
**Unlimited Users Plans as low as $7.99/mo** Customize your Call Recordings to fit your business needs or regulatory specifications. Access, playback, download, sort, trim, and delete recordings all from the Dash Business Phone System. Our clean, fast, and intuitive interface was designed to enhance call management and operations efficiency. Try Call Recording for free. Start your 14-day free trial. Access, playback, download, sort, trim, and delete recordings all from the Dash Business Phone System. Try Call Recording for free.
Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, random and on-demand recording. The Mentor QA Suite provides the tools necessary to monitor, evaluate and improve agent performance. The Telecom BI Suite provides access to valuable information about your organization by analyzing quantitative business/customer data. Call recording tool that records, reports & analyzes calls or multi-media interactions via interactive dashboards & status indicators.
Callcap is a nationwide call tracking and monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, communicate effectively with existing clientele and measure new marketing ventures immediately with the use of call tracking phone numbers, recorded call evaluation services and other useful tools. Callcap increases insight into sales goals, marketing strategy, and overall customer experience with measurable, real-time analytics.
Verint Monet is a simple, cost-effective cloud workforce optimization solution that provides an ACD neutral option for businesses looking to improve their contact center and help desk operations. With over 65 integrations including Salesforce, Verint Monet is the perfect option for customers looking to implement an omnichannel SaaS workforce engagement solution. A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors. Advanced, cloud-based computer telephony integration for your CRM system.
Ideal for 150+ agents, Aspect Quality Management offers call recording, playback and quality evaluation capabilities using a modern graphical user interface. Monitor agent audio and screen interactions in real time, calibrate evaluator quality scores to ensure consistency and fairness, integrate with Aspect Performance Management for coaching. Automate the quality process with advanced analytics to sample 100% of calls and perform ad hoc searches on interactions using keywords and phrases. Evaluate customer interaction quality as assessed by all parties including supervisor, agent, and customer. Ideal for 150+ agents.
Infinity analyses the conversations you have with your customers to create clarity, which empowers you to grow revenue & reduce costs. Infinity allows you to integrate call data into the Google suite to allow you to track the full visitor journey. Infinity is a call intelligence platform available in over 75 countries. A call intelligence solution that integrates into a number of other solutions so that you track the full visitor journey.
Atmos è una soluzione di registrazione delle chiamate e di controllo della qualità, basata sul cloud di altissima qualità, completamente conforme alle normative. Perché investire somme enormi nella registrazione delle chiamate quando è possibile pagare mensilmente? CallCabinet crea un software di registrazione delle chiamate progettato per adattarsi e soddisfare le esigenze delle piccole aziende così come delle imprese globali tramite soluzioni sul cloud, sul posto, ibride, Skype for Business o mobili in grado di soddisfare qualsiasi cliente, Telco o ITSP. Registrazione delle chiamate completamente a norma. È possibile registrare sempre, ovunque e su qualsiasi dispositivo. CallCabinet offre una soluzione rivoluzionaria adatta a tutti.
Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line. Ring4 provides companies with a solution to manage business phone lines as simply as they manage emails, in the cloud.
STAND ALONE RECORDER. VSLogger can record TDM, Digital, VoIP, Analog Phones & Radio, and PC screens without changing your phone system or phone number. Search, playback, live monitoring, auto-archiving, granular user permissions, and quality control are standard features. Licensing is based on the number of lines being recorded with unlimited user access to recordings. Complete integration with your current phone system. VSLogger can record TDM, Digital, VoIP, Analog Phones & Radio, and PC screens at a fraction of the cost compared to similar systems.
Jog.ai automatically records and transcribes calls so nothing is ever forgotten or lost. Want perfect memory for your calls? You'll have it since Jog audio is synced with the transcript text and stored until you choose to delete it. Advanced features allow users to quickly get back to key moments of a call long after it takes place. Jog.ai is a platform that automatically records and transcribes all of your calls, indexing the voice data to make it accessible later.
CASH+ Call Recording for business phone systems, records all incoming and outgoing calls on PRI, Analog or SIP lines at your office. Compatible almost every business phone system. Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more. Listen to, crop, save or email the recordings as needed. CASH+ is installed on premise and includes unlimited Web clients. It is also very easy to use. Recordings incoming and outgoing calls on PRI, Analog or SIP lines. Compatible with almost every phone system make and model.
Call Logic, our fully integrative call tracking platform, provides call tracking, call recording, automated call distribution, and free API integrations to help businesses handle all their incoming calls and correctly attribute calls to their marketing efforts. Call Logic also provides local vanity phone numbers and custom toll-free numbers to heighten brand awareness and increase the number of calls. Revolutionary cloud platforms for web leads and call leads.
Of all the ways to engage a prospect or customer, the telephone remains king. But as organizations become increasingly dispersed, sales managers face a losing battle in measuring the performance of reps who are using a host of calling methods, including personal phones, to make work-related calls. Gryphons Sales Performance Dashboard automatically captures all call activity, regardless of phone type or location, through proven cloud-based telephony innovation. Companies with dispersed sales teams depend on Gryphon Networks to optimize sales performance and eliminate regulatory risk.
Calabrio provides a range of options for monitoring and recording calls to nurture the customer experience, control quality and protect the interest of the business: Call Recording, Live Voice and Screen Monitoring, Quality Management, and Speech Analytics. Regardless of the application, Calabrio offers: A modern Web-based interface, role-based access, and flexible and reliable architecture options. Our Call Recording solution is part of the Calabrio ONE software suite. Options for monitoring and recording calls to nurture the customer experience, control quality and protect the interest of the business
Designed for businesses of all sizes, it is a phone handling solution that helps users track agents' performance, lead sources & more. Designed for businesses of all sizes, it is a phone handling solution that helps users track agents' performance, lead sources & more.
Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more. Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.
TeleCapture has been providing the fastest and most cost-effective call tracking and recording software available since 2007. Quickly set up unique phone call tracking numbers to measure your marketing effectiveness with simple reports. Boost your sales conversion rates with caller data & optional call recording. Instantly access real-time data online with our simple online dashboard. No contract. No setup fee. Instant activation. Cancel whenever you'd like. Plans starting at just $5.99/month. Measure your marketing effectiveness with unique phone call tracking numbers & simple reports.
The ultimate call tracking system for companies that drive sales via inbound phone calls. Jet Interactive tracks both the source of the call & the result, feeding this information back into your CRM and/or Analytics systems. Your sales team has real time data (before answering the call) to see which ad triggered the call. This works with both online & offline ads. Overall you can see which ad channels deliver sales & where to allocate your advertising spend! Sophisticated (and easy to use) online call analytics tool that feeds call source & result into both your CRM & analytics platform.
Quality monitoring features enable users to monitor agent performance simply by clicking on an agents name to listen into a call in real time. Users can escalate from silent monitoring to barging in mode to speak with all parties, ideal for case collaboration and resolving disputes. PhoneCall securely stores all call history and full recordings for up to 3 years with restricted playback access for authorized users. PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemar
Jiminny brings together a sales communications platform built to develop the skills of your team, improve productivity and collaboration, whilst helping the whole business stay connected to your customer. Every conversation is automatically logged to your CRM, captured, analyzed, and instantly ready to share or coach from a searchable library. We've broken down all the barriers to coaching - so each member of your team can be the best version of themselves. Capturing sales and customer conversations to improve performance, scale team growth, and help you start coaching.
A plaform for small businesses to keep track of incoming calls with a variety of features including analytics and call transcripts A plaform for small businesses to keep track of incoming calls with a variety of features including analytics and call transcripts
LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise.
Our call tracking makes it simple to track your marketing performance so you can make data-driven marketing decisions. Our call tracking makes it simple to track your marketing performance so you can make data-driven marketing decisions.
Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you. A wide arrange of call recording solutions. Includes analytics, live agent monitoring, training, and much more!
Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; speech insights; dashboards; widgets; reports; PCI 3.0., MiFIID 2, BASEL II compliance; web-based live monitoring; APIs for provisioning, media control and search and playback and much more. Leading to realization of higher profits, better customer retention, improved performance and protection! RECITE delivers unique insights into your interactions by analyzing content from multiple modalities, including voice, video and chat.
Call tracking and analytics tool that helps businesses track buyers' demographics, call volume, recordings and more to create reports in real-time. Call tracking and analytics tool that helps businesses track buyers' demographics, call volume, recordings and more to create reports.
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Record Skype/Skype for web, Google Hangouts, Google Meet, Facebook messenger, Facetime, Viber, Zoom, GoToMeeting and WebEx audio and video calls and online sessions in HD on your PC or Mac. Callnote allows you to easily record conversations, get fast and accurate automated transcriptions of your one-on-one-calls, save the recordings to your Evernote & Dropbox account, GoogleDrive or OneDrive, and share them on Facebook, e-mail, or YouTube. Video Call Recorder for Skype, Google Hangouts, Google Meet, Viber, Facebook, Facetime, Zoom, GoToMeeting, and WebEx sessions.
We are a global provider of workforce management solutions designed to help businesses leverage their workforce investments through effective workforce scheduling that aims to give our client's staff work/life balance while maintaining business profitability. ProScheduler, WFM's easy to use interface, low upfront cost and quick integration allows customers get started and see results within weeks. User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Dialpad Sell is an effective sales dialer that speeds up ramp time and makes reps more productive using Voice Intelligence technology.
Envision Click2Coach and Click2Coach Cloud Envision provides award winning solutions that optimize customer experience by turning data from customer interactions into action, making an impact on your business that leads to exceptional customer experiences. Data from all contact center channels can be collected to quickly identify patterns and trends. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce. Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.
Provides comprehensive call recording that adapts easily to the unique operational requirements of any enterprise. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your enterprise grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enable data center consolidation. Call recording solution that meets the compliance recording requirements of multiple channel types using the latest technologies.
Call members of your team straight from your web browser or using our mobile app. Yack.net automatically records the call and uses speech to text transcription to make a readable copy of what was said. You can replay the call from any point in the transcript or use the built in search to find topics that you have discussed and replay the relevant part of the call direct from search results. Combines automatically transcribed calls with instant messaging. Search the meeting minutes and instantly replay the call.
Affordable call recording using your existing telephony platform. Record Avaya, Genesys, Cisco, or any VoIP system. Configuration is fast, easy, and takes place in the same browser based UI as playback. Screen recording using any number of screens, any resolution, and any layout. Screen recording can be triggered by calls or triggered by your own system. Quality management is integrated into the entire system with custom forms and score sheets. Start with a single user and scale to thousands. Affordable Call Recording using your existing telephony platform. Record Screen and create Quality Management evaluations.
MiaRec is an enterprise-level solution for call recording and quality monitoring in contact centers and businesses of any size and type, from SMB to large multi-site enterprises. MiaRec top features include intuitive web-based interface, easy installation within minutes, rich functionality, Live Monitoring and many others. Advanced security, PCI compliance support and tight integration with contact center systems and telephony equipment like those from Cisco, Avaya, Broadsoft, Asterisk etc. Business and contact center call recording solution for IP telephony and unified communication system
The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands. Cloud-based call recording solution, which assists businesses with screen capture, reporting , call evaluation and speech analytics.
Call recording solution designed to record audio and video calls on skype with features like email forwarding, auto chat reply & more. Call recording solution designed to record audio and video calls on skype with features like email forwarding, auto chat reply & more.
DialSource creates and provides software for businesses to make, receive, and manage their customer-facing communications. Designed to automate recurring sales and service tasks, eliminate manual activity logging, and streamline call management in Salesforce and Microsoft Dynamics CRM while improving the capabilities of inbound and outbound communications over the phone. DialSource optimizes the time and energy you spend on calls with prospects & customers because that is where the real work gets done.
Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security. Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security.
ASC provides call recording for quality management especially for contact centers, financial and public safety organizations. ASC provides call recording for quality management especially for contact centers, financial and public safety organizations.
Solo per i fornitori di servizi di telecomunicazione: Il registratore di chiamate nel cloud SmartRecord offre ai fornitori di servizi di telecomunicazione soluzioni di analisi, gestione della qualità, registrazione a valore aggiunto, forniti insieme a servizi quali Cloud PBX, UC, contact center o SIP trunking. SmartRecord viene anche utilizzato dagli operatori di telefonia mobile per fornire una registrazione conforme alle normative a clienti aziendali in settori quali finanza, assicurazioni e assistenza sanitaria. I provider potranno operare all'interno della loro rete o attraverso un sistema nel cloud. Solo per il settore delle telecomunicazioni: SmartRecord di Enghouse fornisce soluzioni di registrazione, gestione della qualità e analisi ai fornitori di servizi di telecomunicazione.
Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement. Quality Management Suite is a feature-rich call recording solution used globally for compliance, security or improving service.
A professional digital audio recording application for Windows or Linux PCs. This multichannel audio recording software has robust design and simple interface making for fail-safe but user-friendly day to day operation. A professional digital audio recording application for Windows or Linux PCs.
Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions. Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..
The Xtension Recorder digital phone recorder is first to make quality monitoring and agent training a commodity product. It is plug and play technology that utilizes your existing technology infrastructure. It can be configured with distributed hardware and centralized storage or a centralized back office solution. GSM compression stores 168 hours of recorded calls on 1 Gb. Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.
Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording. Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording.
The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface. The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface.
VTlogger is an open source, web driven software application that when combined with telephony boards, can turn computers into reliable and easy to use call recording solutions suitable for any size organization or industry. Whether you're handling hundreds of calls a day or thousands of calls an hour, rest assured that VTlogger is the only choice if you are in the market for a practical, cost effective call recorder backed by excellent vendor support. VTlogger is an open source, web driven software application that turns computers into reliable and easy to use call recorders.