Customer Satisfaction Software

Customer Satisfaction software allows businesses to collect, organize, and manage feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development. For related software solutions see Help Desk software, Customer Service software, Customer Relationship Management software and Survey software.

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Grade.us

Grade.us

by Grade Us

(130 reviews)

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Learn more about Grade.us

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Automate more and better online reviews. Learn more about Grade.us

Qualtrics Customer Experience

Qualtrics Customer Experience

by Qualtrics

(102 reviews)

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics Customer Experience

Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics Customer Experience

Hotjar

Hotjar

by Hotjar

(96 reviews)

Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Learn more about Hotjar

Hotjar is everything your team needs to get instant visual feedback and see how people are really using your site. Learn more about Hotjar

Podium

Podium

by Podium

(58 reviews)

Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. Learn more about Podium

Customer satisfaction software includes reviews, sentiment analysis, messaging and everything you need to improve customer satisfaction Learn more about Podium

Survey Software for the Enterprise

Survey Software for the Enterprise

by Key Survey

(38 reviews)

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Survey Software for the Enterprise

Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction. Learn more about Survey Software for the Enterprise

Nextiva Survey

Nextiva Survey

by Nextiva

(134 reviews)

Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Learn more about Nextiva Survey

Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience. Learn more about Nextiva Survey

MaritzCX

MaritzCX

by MaritzCX

(1 review)

MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer satisfaction and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. Learn more about MaritzCX

MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Learn more about MaritzCX

AskNicely NPS Software

AskNicely NPS Software

by AskNicely

(95 reviews)

Deliver great customer experiences and drive growth with NPS software by AskNicely. AskNicely integrates with your CRM (including Salesforce.com) to automatically collect customer feedback with a simple one-question email survey (based on the Net Promoter Score). Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. Learn more about AskNicely NPS Software

Deliver great customer experiences and drive growth with NPS software by AskNicely. Learn more about AskNicely NPS Software

Yotpo

Yotpo

by Yotpo

(106 reviews)

Yotpo helps eCommerce brands collect customer reviews, photos, and Q&A to boost customer satisfaction, social proof, and sales. An official partner of Google, Facebook, and Shopify Plus and integrating with leading commerce platforms and tools such as Bigcommerce, Magento, and Bronto, Yotpo makes it easy for brands to leverage their customers content across every marketing channel. Yotpos complete customer marketing platform is perfect for growing businesses processing over 300 orders a month. Learn more about Yotpo

Yotpo helps brands collect and leverage reviews and photos across the buyer journey to boost customer satisfaction and increase sales. Learn more about Yotpo

SightMill - NPS Software

SightMill - NPS Software

by SightMill

(2 reviews)

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software

Intouch Insight

Intouch Insight

by Intouch Insight

(4 reviews)

Intouch Insight's portfolio of CEM solutions collect and combine feedback data incl. surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates data from 3rd-party systems like Salesforce, Oracle, SAP. Data is mapped to the customer journey and AI-powered features transform the data into meaningful CX insights. Orgs can easily take action on those insights to improve customer experience using patent-pending Action Campaign technology. Learn more about Intouch Insight

Intouch Insight CEM solutions improve customer satisfaction by listening, interpreting & actioning feedback & operational data. Learn more about Intouch Insight

NiceJob

NiceJob

by NiceJob

(40 reviews)

----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob

----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free! Learn more about NiceJob

Survey Anyplace

Survey Anyplace

by Survey Anyplace

(57 reviews)

Tired of boring surveys? So are we... Survey Anyplace focuses on creating fun, mobile and interactive quizzes & surveys. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. These modern-looking surveys entice respondents, and are easy to interact with, using the latest mobile features - just like your audience. And you get more and better feedback! Learn more about Survey Anyplace

Tired of boring surveys? So are we... Survey Anyplace makes surveys entertaining, interactive and fun-to-take! Learn more about Survey Anyplace

QuickTapSurvey - Offline Survey App

QuickTapSurvey - Offline Survey App

by QuickTapSurvey

(61 reviews)

QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. Learn more about QuickTapSurvey - Offline Survey App

QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee). Learn more about QuickTapSurvey - Offline Survey App

GetMoreReviews

GetMoreReviews

by Get More Reviews

(38 reviews)

Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Learn more about GetMoreReviews

Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Learn more about GetMoreReviews

Quality Driven Software

Quality Driven Software

by Quality Driven Software

(26 reviews)

Once a service job is complete, you want feedback right? That's Quality Driven Software! Through our app, send an email or text survey to your customer on a beautifully designed template. Once you receive that feedback, our app will tie the job to the employee who performed the work. By having these satisfaction scores tied to the employee, you'll rest MUCH easier knowing who needs a raise & who needs to be fired. Increase customer retention *and* your online reviews - we do that too! Learn more about Quality Driven Software

Customer satisfaction feedback management. Increase profits, decrease churn, get more online reviews. Yep- we do that too! Learn more about Quality Driven Software

SurveySparrow

SurveySparrow

by SparrowApps

(21 reviews)

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow

Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow

Broadly Reviews

Broadly Reviews

by Broadly

(43 reviews)

Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Learn more about Broadly Reviews

Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. Learn more about Broadly Reviews

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

by ManageEngine

(7 reviews)

SupportCenter Plus is a web-based, ITIL-ready support software designed for IT organizations that offer IT support to their clients. It serves as a common platform for all customer service management. Users can track, manage, and resolve help desk tickets easily, thereby delivering prompt customer support that takes customer satisfaction to a whole new level. Learn more about ManageEngine SupportCenter Plus

Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support Learn more about ManageEngine SupportCenter Plus

Thematic

Thematic

by Thematic

(0 reviews)

Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Learn more about Thematic

Turn your existing feedback into actionable insights using AI-powered thematic analysis. Learn more about Thematic

Genesys PureCloud

Genesys PureCloud

by Genesys

(43 reviews)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Learn more about Genesys PureCloud

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud

Reputology

Reputology

by Reputology

(45 reviews)

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Learn more about Reputology

Reputology is the Review Monitoring platform that helps multi-location enterprises manage reviews on Google My Business, FB & more. Learn more about Reputology

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk

Zendesk

by Zendesk

(1,564 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Wizu

Wizu

by Wizu

(1 review)

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer satisfaction.

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer satisfaction.

TopBox

TopBox

by Waypoint Group

(1 review)

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.

ReviewPro

ReviewPro

by Review Rank

(1 review)

World-leaders in Guest Intelligence solutions for the hospitality industry. Improve guest satisfaction & reputation online.

World-leaders in Guest Intelligence solutions for the hospitality industry. Improve guest satisfaction & reputation online.

Sibyl

Sibyl

by Signet Research

(2 reviews)

Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.

Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.

Confirmit

Confirmit

by Confirmit

(2 reviews)

User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

ClickDesk

ClickDesk

by ClickDesk

(16 reviews)

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

Tidio Chat

Tidio Chat

by Tidio

(36 reviews)

Tidio is a communicator for businesses that keeps Live Chat, Messenger and Email in one place.

Tidio is a communicator for businesses that keeps Live Chat, Messenger and Email in one place.

Totango

Totango

by Totango

(7 reviews)

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

GetSatisfaction

GetSatisfaction

by GetSatisfaction

(4 reviews)

A simple way to build online communities that enable productive conversations between companies and their customers.

A simple way to build online communities that enable productive conversations between companies and their customers.

Qualaroo

Qualaroo

by Qualaroo

(4 reviews)

Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time.

Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time.

Bravo Video

Bravo Video

by Bravo Video

(1 review)

Bravo enables marketers to instantly capture video from customers, users, and fans - right over the web.

Bravo enables marketers to instantly capture video from customers, users, and fans - right over the web.

MindTouch

MindTouch

by MindTouch

(1 review)

Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support

Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support

Lithium Communities

Lithium Communities

by Lithium Technologies

(8 reviews)

Lithium Communities is an online community platform that enables you to increase customer satisfaction and grow brand advocacy.

Lithium Communities is an online community platform that enables you to increase customer satisfaction and grow brand advocacy.

Wootric

Wootric

by Wootric

(1 review)

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Hively

Hively

by Hively

(8 reviews)

A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

Nicereply

Nicereply

by Nicereply

(239 reviews)

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Survicate

Survicate

by Survicate

(17 reviews)

The fastest way to collect feedback from customers.

The fastest way to collect feedback from customers.

Customer Thermometer

Customer Thermometer

by Customer Thermometer

(7 reviews)

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.

Natero

Natero

by Natero

(2 reviews)

Data-Driven Customer Success Management platform for B2B SaaS.

Data-Driven Customer Success Management platform for B2B SaaS.

MyFeelBack

MyFeelBack

by MyFeelBack

(2 reviews)

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Net Promoter System

Net Promoter System

by Promoter.io

(2 reviews)

Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.

Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.

WizVille

WizVille

by WizVille

(1 review)

A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.

A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.

CustomerGauge

CustomerGauge

by CustomerGauge

(1 review)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

DictaNova

DictaNova

by DictaNova

(0 reviews)

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

Feedbackly

Feedbackly

by Feedbackly

(25 reviews)

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Talk2us

Talk2us

by Elevate Research

(5 reviews)

Real-time customer feedback platform for brick & mortar businesses.

Real-time customer feedback platform for brick & mortar businesses.

SatisMeter

SatisMeter

by SatisMeter

(1 review)

An in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.

An in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.

AnswerDash

AnswerDash

by AnswerDash

(3 reviews)

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

Customerville

Customerville

by Customerville

(0 reviews)

Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.

Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.

Satsum

Satsum

by Satsum

(1 review)

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

CX Group

CX Group

by CX Group

(17 reviews)

Big data customer retention platform for improving overall customer experience

Big data customer retention platform for improving overall customer experience

ReputationStacker

ReputationStacker

by ReputationStacker

(0 reviews)

A turn key solution for businesses to automate the management of their online reviews and reputation.

A turn key solution for businesses to automate the management of their online reviews and reputation.

Helprace

Helprace

by Helprace

(6 reviews)

Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting

Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting

Zonka Feedback

Zonka Feedback

by Zonka Feedback

(5 reviews)

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web.

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web.

ExperienceFellow

ExperienceFellow

by More than Metrics

(0 reviews)

Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.

Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.

FoxMetrics

FoxMetrics

by FoxMetrics

(0 reviews)

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.

The Survey System

The Survey System

by Creative Research Systems

(11 reviews)

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.

CX Social

CX Social

by CX Social

(6 reviews)

Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

TalkToTheManager

TalkToTheManager

by TalkToTheManager

(8 reviews)

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

Zoho Discussions

Zoho Discussions

by Zoho

(3 reviews)

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

Sonar

Sonar

by Sonar

(1 review)

Increase ROI and customer satisfaction is this mobile chat solution.

Increase ROI and customer satisfaction is this mobile chat solution.

Beyond Feedback

Beyond Feedback

by Beyond Feedback

(0 reviews)

Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

loyalnow

loyalnow

by loyalnow

(0 reviews)

A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction

A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction

Testimonial Monkey

Testimonial Monkey

by Testimonial Monkey

(13 reviews)

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

Ezisay

Ezisay

by Ezisay

(0 reviews)

Understand what your customers think of you in less than 30 seconds. Online, mobile ready, customer satisfaction surveys.

Understand what your customers think of you in less than 30 seconds. Online, mobile ready, customer satisfaction surveys.

SureCritic Reviews

SureCritic Reviews

by SureCritic

(0 reviews)

SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

Field Solution Group

Field Solution Group

by Field Solution Group

(4 reviews)

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

eTouchPoint

eTouchPoint

by eTouchPoint

(0 reviews)

Customer feedback and coaching application for service-oriented businesses.

Customer feedback and coaching application for service-oriented businesses.

Charter Continuum

Charter Continuum

by Charter UK

(0 reviews)

Captures and processes feedback in line with strategic reporting requirements.

Captures and processes feedback in line with strategic reporting requirements.

Heeduser

Heeduser

by Heeduser

(0 reviews)

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Preferred Patron Loyalty

Preferred Patron Loyalty

by Preferred Market Solutions

(69 reviews)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Verified Credible

Verified Credible

by Verified Credible

(0 reviews)

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Praiseworthy

Praiseworthy

by Praiseworthy

(36 reviews)

Increase Employee Motivation and Performance Across your Front-Line Team.

Increase Employee Motivation and Performance Across your Front-Line Team.

Delighted

Delighted

by Delighted

(11 reviews)

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

RepuGen

RepuGen

by RepuGen

(5 reviews)

RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.

RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.

FanExam for NPS

FanExam for NPS

by FanExam

(4 reviews)

Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.

Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.

TouchPoint Survey Software

TouchPoint Survey Software

by Opinionmeter

(2 reviews)

Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.

Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.

5StarRocket

5StarRocket

by 5StarRocket

(2 reviews)

Helps small businesses learn from their customers' experiences to win their loyalty, fix weaknesses and get more referrals.

Helps small businesses learn from their customers' experiences to win their loyalty, fix weaknesses and get more referrals.

Enquire

Enquire

by Hodi

(2 reviews)

Easiest way to implement post-purchase surveys on Shopify.

Easiest way to implement post-purchase surveys on Shopify.

iperceptions platform

iperceptions platform

by iperceptions

(1 review)

iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.

iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.

Spridz.com

Spridz.com

by Spridz

(1 review)

Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

Lightning Feedback

Lightning Feedback

by Lightning Feedback

(1 review)

Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. Free 30 Day Trial.

Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. Free 30 Day Trial.

Canny

Canny

by Canny

(1 review)

Keep track of which customers want which features to make more informed product decisions.

Keep track of which customers want which features to make more informed product decisions.

Enterprise Feedback Management

Enterprise Feedback Management

by Allegiance Software

(0 reviews)

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

ExperienScreen

ExperienScreen

by myValueFeedback

(0 reviews)

An on-site customer feedback system helping you get data for positive change & better outcomes.

An on-site customer feedback system helping you get data for positive change & better outcomes.

InsightSofa

InsightSofa

by ROUCEK Group

(0 reviews)

Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

Capillary CSAT Manager

Capillary CSAT Manager

by Capillary Technologies

(0 reviews)

Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.

Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.

SurveyRock

SurveyRock

by Oak Mountain Digital

(0 reviews)

SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!

SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!

Ask Inline

Ask Inline

by Ask inline

(0 reviews)

Solution that helps teams create and automate great customer feedback campaigns.

Solution that helps teams create and automate great customer feedback campaigns.

Simple Net Promoter Score Surveys

Simple Net Promoter Score Surveys

by Devoted

(0 reviews)

A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.

A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.

Observatory

Observatory

by SlatePeak

(0 reviews)

A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.

A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.

Opinionated

Opinionated

by Opinionated

(0 reviews)

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

Feedier

Feedier

by Alkaweb

(94 reviews)

We're bringing feedback back. Entertain and engage customers with enjoyable surveys from Feedier, gamify and make them fun again!

We're bringing feedback back. Entertain and engage customers with enjoyable surveys from Feedier, gamify and make them fun again!

123FormBuilder

123FormBuilder

by 123FormBuilder

(73 reviews)

Automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data.

Automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data.

SmileBack

SmileBack

by SmileBack

(22 reviews)

Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.

Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.

Avaya Aura Platform

Avaya Aura Platform

by Avaya

(21 reviews)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Starred

Starred

by Starred

(15 reviews)

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Wix Answers

Wix Answers

by Wix Answers

(14 reviews)

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Swell CX

Swell CX

by Swell CX

(8 reviews)

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

ReviewSpreader

ReviewSpreader

by ReviewSpreader

(7 reviews)

Helping small businesses get five star reviews in seconds.

Helping small businesses get five star reviews in seconds.

Rivews

Rivews

by Rivews

(4 reviews)

A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement

A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement

xSellco Feedback

xSellco Feedback

by Xsellco

(3 reviews)

Improve your seller rating through automated intelligent feedback requests on Amazon & eBay.

Improve your seller rating through automated intelligent feedback requests on Amazon & eBay.

RevFee.com

RevFee.com

by RevFee

(3 reviews)

An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.

An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.

Promoter Ninja for NPS

Promoter Ninja for NPS

by Hoshinplan Strategy

(3 reviews)

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

Guest Communication Tool

Guest Communication Tool

by GUESTJOY

(2 reviews)

GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.

GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.

Incogneato

Incogneato

by Corpell

(1 review)

Online anonymous feedback collection and communication tool. Sort and review your responses easily.

Online anonymous feedback collection and communication tool. Sort and review your responses easily.

Heedbook

Heedbook

by Heedbook

(1 review)

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Customer Happiness Score

Customer Happiness Score

by Customer Happiness Score

(1 review)

A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.

A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.

SurveyMonkey CX

SurveyMonkey CX

by SurveyMonkey CX

(1 review)

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

Honestly Customer Experience

Honestly Customer Experience

by Honestly

(1 review)

Honestly is the easiest way to collect customer feedback & boost customer experience. Create custom surveys and let the data roll in.

Honestly is the easiest way to collect customer feedback & boost customer experience. Create custom surveys and let the data roll in.

mycustomerfeedback.com

mycustomerfeedback.com

by mycustomerfeedback.com

(0 reviews)

A unique online service that lets you capture and use customer feedback to improve business.

A unique online service that lets you capture and use customer feedback to improve business.

salesEQUITY

salesEQUITY

by salesEQUITY

(0 reviews)

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Collect Feedback

Collect Feedback

by Collect

(0 reviews)

Ask customers for feedback to measure customer satisfaction after they make a purchase. Smartly Integrated with POS, eCommerce systems.

Ask customers for feedback to measure customer satisfaction after they make a purchase. Smartly Integrated with POS, eCommerce systems.

Critizr

Critizr

by Critizr

(0 reviews)

Customer Experience platform.

Customer Experience platform.

Instant eXperience

Instant eXperience

by MediaTech Groupe

(0 reviews)

Feedback Management software to maximize customer & workforce satisfaction and engagement.

Feedback Management software to maximize customer & workforce satisfaction and engagement.

faq dog

faq dog

by faq dog

(0 reviews)

A new way for businesses to collect quick and real time feedback from customers on Website and Apps.

A new way for businesses to collect quick and real time feedback from customers on Website and Apps.

Go Review

Go Review

by Social Places

(0 reviews)

Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

trustr

trustr

by Intelligent Interactions

(0 reviews)

Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features

Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features

Live Assist for Microsoft CRM

Live Assist for Microsoft CRM

by CafeX

(0 reviews)

Chatbots and live in-app customer service for Microsoft Dynamics 365

Chatbots and live in-app customer service for Microsoft Dynamics 365

Wizper

Wizper

by Wizper System

(0 reviews)

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

SOMTAB

SOMTAB

by SOM

(0 reviews)

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

FeedbackRIG

FeedbackRIG

by LogicInflux

(0 reviews)

One-stop solution to gather actionable feedback from your customers or employees.

One-stop solution to gather actionable feedback from your customers or employees.

Qudini

Qudini

by Qudini

(0 reviews)

Creating an unforgettable customer experience

Creating an unforgettable customer experience

TheIdeaWall

TheIdeaWall

by PhaseWare

(0 reviews)

A tool that helps businesses capture and organize customer feedback on product and service improvement.

A tool that helps businesses capture and organize customer feedback on product and service improvement.

Simplesat

Simplesat

by Pronto Holdings

(0 reviews)

Delightfully easy to use one-click satisfaction surveys for service minded professionals.

Delightfully easy to use one-click satisfaction surveys for service minded professionals.

ServiceGuru Rating Kiosk

ServiceGuru Rating Kiosk

by ServiceGuru

(0 reviews)

Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.

Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.