AreTheyHappy is the easiest to use software for restaurant and hospitality businesses to manage online brand reputation. We empower your brand's customer experience online by bringing unlimited data streams in one place. Restaurant and hospitality brands now have their own command centre to monitor performance and growth from a location to a brand level, track NPS, customer sentiment, choice drivers and more. Simply connect your online channels and get started!

Salesmachine is a Customer Success Data Platform. It helps you instantly convert min. +25% leads thanks to the Product Qualified Leads scoring method which identify leads that are more likely to convert! Track your customers behaviors after a sign-up on your SaaS to better understand them and help your teams interact with them at the right time. Automate tasks at each stage of the customer lifecycle to Accelerate Onboarding & Adoption, Increase Retention and Reduce Churn right now.

Wootric offers a modern approach to customer feedback management. Our consultative approach helps you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve. - Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys - Text & Sentiment analysis - Executive dashboards and reporting. - Integrations with Salesforce, Zendesk, Slack, Intercom, Hubspot integrations to trigger surveys and/ or act on data.

SupportCenter Plus è un software di supporto, pronto per ITIL, basato sul web, progettato per le organizzazioni IT che offrono supporto IT ai propri clienti. Funge da piattaforma comune per tutta la gestione del servizio clienti. Gli utenti possono monitorare, gestire e risolvere facilmente i ticket dell'helpdesk, offrendo un'assistenza clienti rapida, che porta la soddisfazione dei clienti a un livello completamente nuovo.

The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.

LeadQuizzes allows marketers to create quizzes, surveys, and forms to increase your leads and learn about your audience without a developer. Leverage user-provided quiz answers to segment and update your contacts with our integrations. Capture more leads and data from your website with our powerful popup controls. Create highly targeted custom audiences using our Facebook integration. Steal inspiration from our hundreds of templates and case studies!

Capacity è una piattaforma di automazione del supporto sicura e con intelligenza artificiale nativa, per aiutare te e il tuo team a risparmiare tempo e a lavorare in modo intelligente. Con l'aiuto di un'intelligenza artificiale all'avanguardia, aziende come USA Mortgage, Newell Brands, Penguin Random House e molte altre si rivolgono a Capacity per le proprie esigenze di knowledge base, helpdesk e automazione dei flussi di lavoro. Migliaia di dipendenti presso organizzazioni grandi e piccole utilizzano Capacity per svolgere il proprio lavoro al meglio. Scopri cosa può fare Capacity per te, i tuoi clienti e il tuo team.

Q One è una piattaforma SaaS di indagine di mercato basata sul cloud unica, multicanale, multi-valuta e multi-lingua che offre una gamma completa di funzionalità per i professionisti della ricerca e l'organizzazione. Si occupa di automatizzare la gestione del reclutamento dei comitati, incentivarne i membri, programmare i sondaggi e la raccolta di dati, che aumentano il coinvolgimento del comitato e raccolgono informazioni approfondite basate sui dati in tempo reale.

Customizable CX intelligence platform providing teams with insights needed to drive action. Listen to customers with surveys, social media monitoring, mystery shop programs, third-party data. Interpret data with BI reporting, predictive analytics, sentiment analysis. Take action with automated workflows, patent-pending Action Campaign Technology, Case management, Forms Automation Software. We don't just give you tools, we apply best practices & manage high-value actions in your CX program.

Potrai utilizzare l'analisi predittiva automatizzata per creare modelli accurati con dati testuali quali voce del cliente, garanzia, reclami, recensioni, richieste di risarcimento e così via. Questa soluzione utilizza una tecnologia proprietaria sviluppata da un'università e intesa all'utilizzo da parte di scienziati non abituati ad avvalersi di dati. Ottimizza le prestazioni dei modelli con il minimo intervento umano.

AppFollow favorisce un approccio olistico alla gestione delle applicazioni che aiuta a sbloccare nuove opportunità di business, offrendo ai team strumenti di marketing e supporto che permettono di ottenere informazioni approfondite e stimolare il coinvolgimento dei clienti. Coprendo tutte le aree chiave, come il monitoraggio in tempo reale delle prestazioni dei dati, dei concorrenti e dei benchmark e l'ottimizzazione delle parole chiave, AppFollow fornisce la gestione delle revisioni, abilita le integrazioni per gli help desk e migliora il lavoro in team.

YouGov is a global provider of data and analysis generated by consumer panels in 42 markets. We are powered by our unique connected data set, The YouGov Cube, encompassing hundreds of thousands of variables and over a decade of data on our panel members. With our continuously updated data we are able to provide the most accurate, complete, and dynamic portrait of the world.

Grab Your Reviews è una potente piattaforma di gestione delle recensioni white label per professionisti del marketing, agenzie e aziende. Tieni traccia delle recensioni su Google, Facebook, Yelp e oltre 50 siti di recensioni. Automatizza la ricezione delle recensioni dai tuoi clienti. Centralizza tutte le recensioni su un'unica piattaforma. Richiedi una recensione tramite campagne SMS e e-mail. Recupera i clienti insoddisfatti prima che scrivano recensioni negative. Trasforma automaticamente le tue recensioni in contenuti web e social media SEO-friendly per creare la tua reputazione online. Diventa un'ottima ricerca locale.

Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it!

RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more.

ReviewSpreader helps companies connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard.

Soluzione di gestione dei feedback che offre coinvolgimento degli utenti attraverso interazioni e analisi del sentimento.

Khoros Communities enable organizations to host a vibrant space where people find answers, develop expertise, share experiences, and build your brand. Khoros, leader in brand communities, powers over 400 of the worlds most recognized brands. With 15+ years of experience, the most robust set of features, a platform built for enterprise scale and security, and a dedicated services organization. Khoros ensures your community will reduce cost, delight customers & grow your business.

AirVote is a self-service customer feedback tool. Designed to post specific questions in multiple locations without high implementations or usage costs. AirVote QR smileys are posted on the inside of the restroom units. Supports real-time alerts and trend reports. Free forever for moderate use of <50 responses per month

Digital Air Strike is the leading consumer engagement technology company helping 5,000 businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for dealerships and OEMs in the U.S, Canada, and 33 additional countries.

Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.

STAMP è una piattaforma di automazione della conservazione B2B per le aziende con > 25 milioni di dollari di entrate che visualizza i dati in tempo reale, partendo da una dashboard di riepilogo di tutta la base di clienti e consentendo al contempo il drill-down per ogni cliente. STAMP fornisce anche analisi comparative per responsabili delle decisioni, aziende e account manager. STAMP consente alle organizzazioni di analizzare ciò che è più importante per i propri clienti, misurare le prestazioni in categorie chiave e implementare playbook per conservare gli account chiave.

Fuel Cycle is the leading experience management platform that transforms brand interactions through communities (discussions, surveys, live chats, progressive profiling, diary study, and crosst abs, Plus panels to find the audience you need and integrations with the industries top applications through FCX Marketplace allowing a true unified research ecosystem. FC is the only XM platform that offers live mobile interviews so you can capture in the moment feedback. See the difference we can make!

Offri superpoteri ai tuoi team di vendita e servizio clienti. Heyday è una piattaforma di chat basata su intelligenza artificiale per l'e-commerce. Dalla ricerca dei prodotti alla conversione e all'assistenza clienti, i marchi e-commerce sfruttano l'intelligenza artificiale Conversational di Heyday per potenziare il proprio team e aumentare le vendite. Le funzionalità includono: Automazione delle domande frequenti, ricerca dei prodotti basata su chat, recupero degli abbandoni del carrello, automazione del monitoraggio degli ordini, retargeting personalizzato, ecc. Prenota subito una demo sul sito web ufficiale.

Have you wasted hours creating surveys? Then asked for help and got no response? doopoll lets you create, share, and analyse the data from simple but effective surveys and offers superb support from people, not bots. With an autosave editor, which allows you to create surveys as quickly as you can type, you could have your first survey live in minutes. Share a doopoll however you like... In a tweet or an email, via text or QR code, even embedded on your website.

Use SmartKarrot to effectively reduce churn, cause up-sell and generate CSM efficiencies of scale. Have your CSMs manage tasks, alerts and touchpoints through automated dashboards, monitor health scores and add value to customers through product monitoring dashboards: Heat Maps and Sankey Flows. Available in SaaS and Private Cloud versions. Trial sign-ups & promotional pricing currently ON!

Collect feedback directly in your website and analyze it to gain valuable insights.

Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly, on any channel, at any time. Pypestream’s platform resolves up to 90% of inquiries without human interaction and offers 24/7 customer service at a much lower cost than traditional contact centers. Unlike other tools, Pypestream’s solution is built by a team of experts in just weeks, no IT resources required.

Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership.

Helprace si integra perfettamente in un'unica struttura che include tutti gli strumenti del servizio clienti. Combina il sistema di creazione di ticket per e-mail, knowledge base, documenti, sistemi di gestione dei clienti e feedback, assicurando un servizio clienti migliore. Inoltre, cosa ancora più importante, pagherai solo ciò che serve realmente.

The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month.

VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze and share videos from their customers. VideoPeel helps businesses 10X their amount of user generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights. Were improving the way online marketing, research and communications is done.

Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Using Retamo, supervisors can create a profile page or search engine optimization (SEO) website displaying company reviews. The system also helps managers respond to negative feedback and create campaigns and distribute them among clients via email or QR codes.

A customer satisfaction tool that uses surveys to monitor customer satisfaction over a period of time. Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry. Client Heartbeat puts on this customer satisfaction data into a super simple dashboard. Try the live dashboard for free.

We're on a mission to empower brands to capture their customers' voice through user generated content. Build trust with your customers and drive more sales through authentic customer reviews. Capture ratings & reviews, video testimonials, photos, social experiences, product Q&A, and more.

ProProfs Survey Maker è uno strumento efficace per formatori, datori di lavoro e aziende che consente di acquisire il feedback degli intervistati per conoscerli meglio. Questo software è ricco di molte funzionalità avanzate, come statistiche dettagliate dei sondaggi, classificazione delle risposte, compatibilità tra dispositivi, domande di più tipi e incorporamento dei sondaggi. Gli esperti di marketing possono facilmente pubblicare il sondaggio sul proprio sito web o blog utilizzando il codice di incorporamento del sondaggio. La caratteristica migliore dello strumento è che ti consente di condividere il sondaggio sui social media.

Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business.

Hello Customer is the end-to-end customer feedback platform that helps organizations deliver on customer expectations. By knowing precisely which products, performance or processes to optimize, we help you save costs, solve problems efficiently and drive revenue. Our platform centralizes your customer feedback, detects negative customer experience en helps you find the root-cause efficiently so you can take action in no-time.

Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care.

Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service.

Stella Connect by Medallia helps businesses empower their front-line agents to deliver exceptional support experiences. Harness agent-level customer feedback, deliver high-impact coaching and QA programs, and drive agent engagement and customer satisfaction with Stella Connect by Medallia.

Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback.

Feedback app for Amazon seller who wants increase feedback and reviews.

Prime AI supplies fashion retailers with instant and accurate size recommendation solutions powered by the latest Artificial Intelligence technology. The online tool helps online shoppers to buy the right size by matching customers' body shape to garment SKU. Prime AI Size Recommendation helps brands around the world: - Reduce returns by at least 12%; - Increase sales conversion rate 10%; - Increase AOV by 15%; - Recover missed sales thanks to in-depth actionable monthly reports.

Noora is a feedback tool that helps you build better products. Building the features your users want is not an easy task. With Noora, you can validate your feature ideas and product roadmap before you start development. Noora also integrates with the tools you already use such as Intercom, Segment, Loom and Youtube.

Surveyol is an easy to use, full featured survey creator and a robust set of analytics--at an affordable price. Gain better understanding of your customers, products, employees and market demands. Perfect for small to medium size businesses. No limits for number of questions, responses, etc. Real time analytics.

Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. It empowers your customer support team to handle all customer complaints and requests from one place without any hassle. Say goodbye to per agent pricing. It's a cloud based Software as a Service platform (SaaS) that gives business value for money, provide them with powerful tools to help manage their customer relationships, leads, assets and requests.

Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions.

Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd.

Feedback migliori, vendite migliori! Ottieni feedback positivo richiedendo recensioni da parte di clienti soddisfatti. xSellco ti consente di aumentare la valutazione del venditore richiedendo il feedback sui prodotti giusti, dai clienti giusti e al momento giusto. Adatta le richieste di feedback agli ordini in base a SKU, tipo di prodotto, consegne puntuali, destinazione e molto altro ancora per ottenere recensioni più positive, aumentare le vendite e far crescere la tua attività!