Issue Tracking Software

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Freshservice è un service desk ITIL online caratterizzato da un tocco di novità. Questo strumento offre un'esperienza utente nuova oltre a potenti funzionalità di gestione di ticket e risorse, come il rilevamento automatico di nuove risorse, potente gestione della configurazione e analisi dell'impatto avanzata. Il monitoraggio dei problemi risulta semplificato grazie a efficaci funzionalità di gestione degli incidenti, tra cui funzioni chiave come l'automazione del flusso di lavoro. Ulteriori informazioni su Freshservice Service desk di controllo dei problemi online che ti aiuta a gestire la tua infrastruttura IT, senza complicazioni. Inoltre è conforme a ITIL... Ulteriori informazioni su Freshservice
Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare, facilmente configurabile dal l'amministratore e dotato di tutto ciò di cui i team IT hanno bisogno: regole di automazione, SLA, creazione di report in tempo reale e processi certificati ITIL come incidenti, problemi e gestione del cambiamento. Potrai risolvere più velocemente i problemi e fornire un servizio eccellente con costi e tempi di installazione notevolmente inferiori rispetto alla concorrenza. Ulteriori informazioni su Jira Service Desk Jira Service Desk è un software per service desk creato per i moderni uffici IT con un costo che parte da soli 10 $ al mese. Provalo gratuitamente su https://www.atlassian Ulteriori informazioni su Jira Service Desk
Jira è un sistema di registrazione dei problemi per team che pianificano e realizzano prodotti straordinari. Migliaia di team scelgono Jira per rilevare e gestire i problemi, assegnare incarichi e seguire l'attività del team. In ufficio o in viaggio, la nuova interfaccia mobile di Jira consente al team di portare a termine il lavoro. Ulteriori informazioni su JIRA Jira è un sistema di registrazione dei problemi dotato di tutte le funzionalità, pensato per team che pianificano e realizzano prodotti straordinari. Ulteriori informazioni su JIRA
Zoho Desk è un efficace software di monitoraggio dei problemi, basato sul web, che garantisce un processo di monitoraggio dei problemi affidabile. Soluzione priva di errori, semplifica il servizio clienti per tutti i soggetti coinvolti. Automazione dei processi avanzata, cicli di feedback, gestione dei casi, dashboard e report personalizzabili rendono Zoho Desk più facile da utilizzare per monitorare e risolvere i problemi più rapidamente. Il ciclo di monitoraggio dei problemi inizia quando un cliente comunica le proprie domande a un azienda e termina quando lascia il feedback sull'assistenza ricevuta. Ulteriori informazioni su Zoho Desk Zoho Desk è un software di monitoraggio dei problemi efficace che garantisce automazione dei processi, monitoraggio senza errori e semplificazione del servizio clienti. Ulteriori informazioni su Zoho Desk
Alcea facilita un processo collaborativo che mantiene i problemi visibili, gestibili e classificati in base alla priorità. Ottimizza la produttività, assicurando comunicazione continua e costringendo il team a concentrarsi sui problemi più importanti. Alcea offre un flusso di lavoro ottimale grazie a una corretta distribuzione delle responsabilità e mantenendo le persone consapevoli dei loro compiti più immediati. Ulteriori informazioni su Alcea IssueTrack Alcea IssueTrack è una soluzione di monitoraggio dei problemi basata sul team che include diversi percorsi per tutte le esigenze di monitoraggio. Ulteriori informazioni su Alcea IssueTrack
Zoho Projects è il software per la gestione dei progetti di Zoho, un'azienda che consente a 35 milioni di utenti di lavorare online. Imprese grandi e piccole di ogni settore utilizzano questa applicazione per completare in tempo lavori perfetti. Potrai pianificare progetti, assegnare compiti, comunicare in modo efficace, non perdere mai un aggiornamento importante e visualizzare report dettagliati sui progressi. Ulteriori informazioni su Zoho Projects Potrai ora pianificare, monitorare e collaborare utilizzando l'applicazione di gestione dei progetti preferita da oltre un milione di utenti. Ulteriori informazioni su Zoho Projects
Il monitoraggio dei problemi dovrebbe essere versatile e idoneo per il tuo modo di fare. Creando ticket di servizio da e-mail, organizzazione personalizzata e attività automatizzate, Accelo si assicura che la tua impresa di servizi non perda mai la direzione. Questa brillante piattaforma stimola in modo intelligente i processi commerciali, avvisa se si sta andando fuori strada e prevede il futuro, permettendo alla tua impresa di rimanere efficiente e redditizia. Accelo è il software aziendale più completo e versatile per le piccole e medie imprese che operano nel campo dei servizi. Ulteriori informazioni su Accelo Accelo ti consente di tenere traccia dei problemi da e-mail, organizzazione personalizzata e attività automatizzate, evitando che tu possa perderti. Ulteriori informazioni su Accelo
Vision Helpdesk offre strumenti software per il servizio clienti - 1) Software helpdesk (helpdesk multicanale) 2) Helpdesk satellitare (helpdesk per più marchi) 3) Service desk (helpdesk ITIL/ITSM) Vision Helpdesk è una soluzione di helpdesk per l'assistenza clienti ALL IN ONE che consente di gestire vari canali come E-MAIL, MODULI WEB, TWITTER, FACEBOOK, CHIAMATE, il tutto con un unico software. Vision Helpdesk è stato scelto da oltre 8.000 aziende di tutto il mondo. Ulteriori informazioni su Vision Helpdesk Vision Helpdesk offre un soluzione di helpdesk, satellitare o per più aziende oltre a strumenti software service desk ITIL per aziende di ogni dimensione. Ulteriori informazioni su Vision Helpdesk
Opsgenie è un'avanzata piattaforma di allarme e gestione a chiamata per i servizi sempre attivi, che consente ai team di sviluppo e operativi di pianificare le interruzioni del servizio e mantenere il controllo durante gli incidenti. Con oltre 200 integrazioni avanzate e un motore di regole estremamente versatile, Opsgenie centralizza gli allarmi e informa con affidabilità le persone giuste, consentendo loro di agire tempestivamente. Opsgenie monitora tutte le attività, fornendo informazioni utili per migliorare la produttività e incrementare le efficienze operative. Ulteriori informazioni su Opsgenie Più votato: Opsgenie è un'avanzata piattaforma di allarme e di gestione a chiamata per team di sviluppo e operativi che utilizzano servizi sempre attivi. Ulteriori informazioni su Opsgenie
Zendesk sviluppa software per helpdesk che migliorano i rapporti con i clienti. Questi prodotti consentono alle aziende di essere più affidabili, versatili e scalabili. Aiutano a migliorare la comunicazione e a dare un senso a enormi quantità di dati. Soprattutto, lavorano insieme per aiutare a trasformare le interazioni in rapporti duraturi. Oltre 200.000 aziende come Uber, Groupon, Box, Airbnb e Disney utilizzano Zendesk per ridurre i costi di supporto, aumentare la produttività e aumentare la soddisfazione dei clienti. Ulteriori informazioni su Zendesk Zendesk consente alle aziende di fornire un'eccellente assistenza clienti tramite più canali tra cui e-mail, chat, telefono e SMS. Ulteriori informazioni su Zendesk
Se sei una PMI o un'azienda di livello enterprise, è molto probabile che utilizzi un buon numero di applicazioni sul posto o basate su SaaS per mantenere operativa la tua impresa. Queste applicazioni includono il monitoraggio IT, la gestione di registri e progetti, la collaborazione in team e gli strumenti di helpdesk. AlarmsOne si integra perfettamente con tutte queste applicazioni per centralizzare la gestione degli avvisi in un'unica console. Essendo un'applicazione basata su SaaS, è possibile accedere a AlarmsOne sempre e ovunque. Ulteriori informazioni su AlarmsOne Gestione all-in-one degli avvisi per gli strumenti di gestione IT. Ulteriori informazioni su AlarmsOne
MSP Manager è l'help desk e il PSA di fatturazione progettato esclusivamente per i fornitori di servizi IT. È una soluzione solida ma intuitiva che li aiuta a fornire, in modo incredibilmente efficiente, una straordinaria assistenza ai clienti. L'applicazione mobile MSP Manager fornisce ai tecnici tutte le informazioni necessarie per risolvere problemi, ovunque e in qualsiasi momento. MSP Manager è una potente soluzione stand-alone o utilizzabile con entrambi i prodotti RMM di SolarWinds MSP, per un'esperienza integrata su un'unica schermata. Ulteriori informazioni su MSP Manager MSP Manager è un software di help desk e di fatturazione basato sul web che ti aiuta a gestire il tuo business di servizi IT con la massima efficienza. Ulteriori informazioni su MSP Manager
Freshdesk è un moderno sistema di rilevamento dei problemi che include tutto il necessario per tenere traccia dei problemi e gestirli. Freshdesk funziona con canali tradizionali come e-mail, telefono e chat, social media e può anche essere aggiunto alla tua applicazione mobile per catturare i problemi che si verificano in mobilità. Freshdesk aumenta la produttività degli agenti con un gran numero di automazioni, dinamiche di gioco interne e altro ancora. La suite di creazione di report è ampia e aiuta i manager a ottenere una rapida panoramica dei maggiori ostacoli nel servizio help desk. Ulteriori informazioni su Freshdesk Un moderno software di monitoraggio dei problemi basato sul web utilizzato da oltre 100.000 aziende di tutto il mondo. Ulteriori informazioni su Freshdesk
Wrike accorcia i tempi di correzione ottimizzando i tuoi processi di lavoro. Semplifica le richieste di correzione dei bug in arrivo con moduli integrati, assegna automaticamente team corretti e monitora i progressi nelle linea temporale o nelle schede kanban. Inizia ora. Ulteriori informazioni su Wrike Semplifica le richieste di risoluzione dei problemi e monitora i progressi con il software di gestione del lavoro Wrike. Ulteriori informazioni su Wrike
Bitrix24 è una soluzione gratuita di gestione dei progetti IT online con progetti, attività e attività secondarie illimitati. Viene fornita con la registrazione dei tempi, i flussi di lavoro di automazione delle attività, il diagramma di Gantt, la gestione dei documenti e strumenti di collaborazione per le attività, come chat di gruppo e videoconferenza. Sono disponibili anche gestione dei clienti e helpdesk. Disponibile in cloud e sul posto con accesso al codice open source. Oltre 4 milioni di aziende in tutto il mondo si sono registrate con Bitrix24. Ulteriori informazioni su Bitrix24 Bitrix24 è una soluzione gratuita di gestione dei progetti IT online, utilizzata da oltre 4 milioni di aziende in tutto il mondo. Ulteriori informazioni su Bitrix24
SpeedBase è un software di database basato su Windows per PC desktop che consente di salvare, gestire e cercare rapidamente qualsiasi tipo di informazione aziendale. Può essere eseguito online o offline su una rete locale, una VPN o tramite un server SQL esistente. È anche adatto per il salvataggio di dati riservati su un PC sicuro o in rete chiusa senza necessità di una connessione Internet o di server condivisi. Per procedere è sufficiente scegliere uno dei modelli integrati e personalizzare il database in base alle esigenze fino a renderlo perfettamente adatto al tuo flusso aziendale. Ulteriori informazioni su SpeedBase Professional È possibile creare il proprio database aziendale personalizzato per salvare e gestire informazioni di qualsiasi tipo, senza competenze di programmazione. Può essere eseguito offline e supporta SQL Server. Ulteriori informazioni su SpeedBase Professional
I clienti amano la soluzione monitoraggio dei problemi di SysAids perché non è solo efficace e di grande valore, ma anche perché una delle migliori soluzioni di helpdesk presenti sul mercato. Il sistema di gestione dei ticket IT di SysAids può supportare e aiutare a gestire meglio i processi del tuo helpdesk dal primo contatto fino alla risoluzione del problema. Le funzionalità di gestione degli incidenti di SysAids consentono di registrare, elaborare, gestire e generare report su ogni problema. SysAid comprende tutto il necessario per gestire i ticket, rilevare i problemi e molto altro ancora. Ulteriori informazioni su SysAid Disponibile nel cloud e sul posto, SysAid riunisce tutti gli elementi essenziali per poter gestire facilmente le attività di monitoraggio dei problemi. Ulteriori informazioni su SysAid
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Ulteriori informazioni su ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Ulteriori informazioni su ServiceDesk Plus
ReQtest è uno strumento di monitoraggio dei problemi avanzato, che consente di acquisire, monitorare e gestire i problemi. Permette di visualizzare in anteprima i problemi senza dover fare alcun clic. Lo strumento dispone di potenti filtri integrati che permettono di trovare rapidamente specifiche segnalazioni di problemi. ReQtest rende la gestione dei problemi più semplice che mai. Ulteriori informazioni su ReQtest Strumento avanzato per il monitoraggio online dei problemi che consente di monitorare rapidamente i problemi, creare report e intraprendere azioni correttive. Ulteriori informazioni su ReQtest
HarmonyPSA supporta l'intero ciclo di vita di un'azienda, dalla generazione dei lead al rinnovo dei contratti. Progettato e realizzato specificamente per le aziende di software e servizi, automatizza le funzioni aziendali in un'unica piattaforma ed è disponibile nel cloud su qualsiasi dispositivo. Ulteriori informazioni su HarmonyPSA La prossima generazione di strumenti per l'automazione dei servizi professionali (PSA). Pacchetto completo di automazione dei servizi professionali per imprese di software e servizi. Ulteriori informazioni su HarmonyPSA
TeamSupport helps improve issue tracking and reduce costs. Built for B2B help desks who support external customers, it's not just a ticketing system - it's a complete issue tracking suite that simplifies communication & collaboration between your help desk, other teams in your company, and your customers. Fully customizable & scalable with a robust customer database, multi-channel support, and best-in-class reporting TeamSupport helps you get the focus back on your customers where it belongs. Easy to implement web-based Issue Tracking & Help Desk software with a focus on B2B customer management and team collaboration.
Samanage è la soluzione di service desk IT più recensita e più votata. Il suo service desk semplifica le attività complesse e automatizza quelle di base, fornendo una vasta gamma di metriche, report e configurazioni, senza alcun sovraccarico. Samanage consente di seguire facilmente il framework ITIL, di ottenere risoluzioni dei ticket più veloci, migliorare gli SLA e sprecare meno tempo a ripetere lo stesso lavoro. Risparmia tempo prezioso e consenti a te stesso di offrire servizi più rapidi e intelligenti, così puoi smettere di non avere mai tregua. Risparmia tempo prezioso, ottieni risoluzioni dei ticket più veloci e migliora gli SLA con la soluzione di service desk IT più recensita e più votata.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Your issue tracking concerns are our passion. Speak to an expert and get a customized solution improving speed and accuracy. Get off email and spreadsheets and save hours per day. Issuetrak has provided issue tracking to thousands of companies for over 15 years. It's in our name! We provide personalized attention and build relationships that matter with our customers. Not all issue tracking solutions fit every company -- we customize the right configuration and consult with you to launch. Your favorite issue tracking software comes with full support. Contact an Issuetrak expert and configure a software solution today.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
Clubhouse è una piattaforma di gestione dei progetti rapida e semplice per i team del software Agile che permette di pianificare, creare e lanciare prodotti migliori. Combina la giusta quantità di semplicità e struttura per garantire team di software soddisfatti e produttivi. Clubhouse è progettato per gli sviluppatori e offre un solido set di integrazioni popolari (GitHub, GitLab, Slack e altre) e un'API ben progettata per automatizzare i flussi di lavoro. Provalo gratis per 14 giorni. Non è richiesta alcuna carta di credito. Clubhouse è una piattaforma di gestione dei progetti veloce, creata per i team del software odierni. Provalo gratis per 14 giorni. Non è richiesta alcuna carta di credito.
SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Web-based software to help you write better requirements, manage your test cases and track defects.
Instabug fornisce feedback e creazione di report sui bug in-app alle applicazioni su dispositivi mobili che necessitano di uno strumento per il monitoraggio dei problemi. Una volta integrato l'SDK, consente di avere una comunicazione bidirezionale senza interruzioni con utenti o tester, fornendo al contempo report dettagliati sull'ambiente per gli sviluppatori. Il processo di integrazione richiede meno di un minuto e i risultati sono eccezionali! Le migliori applicazioni del mondo si basano su Instabug. Supportato da un servizio assistenza eccezionale 24 ore su 24, 7 giorni su 7, è costantemente valutato come uno dei migliori strumenti di segnalazione e monitoraggio dei bug. Una soluzione incentrata sulla creazione di report sui bug, per il feedback dei clienti e il test delle versioni beta, il coinvolgimento degli utenti, i report sugli arresti anomali e altro ancora. Integrala già da adesso nel tuo sistema!
Pipefy è un intuitivo strumento di gestione del flusso di lavoro. Utilizzando la visualizzazione Kanban o split, i team possono eseguire e personalizzare qualsiasi tipo di processo, senza linguaggi di programmazione o coinvolgimento del reparto IT. Questa piattaforma è facile da utilizzare, ma scalabile. Potrai creare facilmente flussi di lavoro personalizzati in pochi minuti, stabilire standard di processo e di esecuzione e centralizzare le comunicazioni. Approfitta dei modelli di processo o ispira un nuovo modello con il tuo flusso di lavoro specifico. Alcune funzionalità avanzate includono automazione basata sugli eventi, monitoraggio degli SLA e report analitici. Standardizza ed esegui processi e flussi di lavoro complessi, attraverso un'esperienza utente in stile Kanban, senza necessità del supporto IT.
HappyFox is a web based issue tracking software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect. An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
Written in PHP, this free issue tracking software is written under GNU protocol. Written in PHP, this free issue tracking software is written under GNU protocol.
Zoho BugTracker è il software collaborativo di registrazione dei bug di Zoho, un marchio scelto da 35 milioni di utenti in tutto il mondo. BugTracker ti aiuta a tenere traccia del ciclo di vita dei bug, dall'inizio alla fine, assicurandoti di costruire e spedire in tempo prodotti eccezionali, sempre. Imposta notifiche automatiche, regole aziendali e flussi di lavoro personalizzati per seguire e chiudere i bug più velocemente. Definisci aspettative realistiche per i tuoi clienti e superale con i Contratti di livello di servizio. Un'applicazione di registrazione dei bug semplice, veloce e scalabile che ti aiuta a gestire facilmente i bug e a consegnare prodotti eccezionali in tempo.
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line. Powerful and affordable issue tracking software solution that can be configured to your exact needs.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on issues.
Backlog is an issue tracking and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Release high-quality software and web projects faster with Backlog -- online project management tool for developers and their teams
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability. Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.
Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.
The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Manage projects and customers all in one place! The simplest issue tracking and task management software for teams from 2 to 200. Manage projects and customers all in one place!
Il software di monitoraggio dei problemi è notoriamente reattivo e questo comporta la creazione di un flusso infinito di problemi ricorrenti, senza alcun sistema di prevenzione o supervisione. Alloy Navigator consente di documentare facilmente le soluzioni più comuni e di condividerle con clienti e tecnici tramite una knowledge base intuitiva. Fornisce dashboard intelligenti che permettono di riconoscere i modelli del servizio e di cercare le cause principali di un problema in modo da ridurle con l'aumentare dei livelli di servizio. Alloy Navigator è una soluzione per il mondo reale, appositamente progettata per i clienti reali, creata da personale IT reale.
A cloud issue tracking and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support customers and internal users from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses. Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.
Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Software with project planning, collaboration, agile bug and incident tracking capabilities for development teams.
Trusted by large organizations with unique requirements, DevonWay software is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success. Customers such as NiSource, GE, and Rolls-Royce use our software to help them comply with ISO 9001 standards, minimize risk, improve safety, and resolve deficiencies. Our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term. Continuously improve the quality, safety, and performance of your operations with a fully tailored solution that doesn't require IT.
Agiloft Issue Tracking provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time. Start today with a free custom demo. Winner of Info-Tech analyst awards. Flexible issue tracking ensures a rapid implementation of even the most sophisticated workflows.
Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users. And we give you all the context and root-cause diagnostics you need to fix them quickly. That means less stress for you and a better experience for your users. Airbrake supports all major platforms & languages, integrates with your existing workflow tools, and is trusted by thousands of the world's best engineering teams, including Netflix, Salesforce, Oracle, eBay, Twitch, & Soundcloud Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users.
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing for issue tracking. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts.
Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
Raccogli prove migliori, velocizza le azioni correttive, migliora le comunicazioni e tieni traccia di tutto. Form.com è una piattaforma versatile per applicazioni su dispositivi mobili, per la ricerca e la risoluzione di problemi in operazioni distribuite di grandi dimensioni. Form.com utilizza una metodologia "offline first", che consente agli utenti dei dispositivi mobili di completare il lavoro senza una connessione Internet. Può essere integrata con i sistemi IT per migliorare l'analisi delle cause principali e capire meglio cosa sta succedendo in qualsiasi momento, ovunque tu sia. Form.com è una piattaforma versatile per applicazioni su dispositivi mobili che migliora la raccolta delle prove, la risoluzione dei problemi e l'analisi delle cause principali.
Usersnap è il luogo principale per organizzare i problemi degli utenti e la segnalazione dei bug. Semplifica la registrazione dei bug e la raccolta di feedback. Con strumenti di annotazione rapidi, Usersnap ti aiuta a segnalare i bug nel luogo stesso in cui si verificano: il tuo browser. Non è più necessario compilare moduli infiniti. La registrazione dei bug è ora una passeggiata! Raccogli feedback e bug nel tuo browser. Ottieni una comunicazione senza problemi tra i tuoi sviluppatori e i tuoi utenti. Rendi il feedback importante.
IT service management solution built to help growing IT organizations do amazing things. We automate your daily support tasks and help you to track, measure, and process any unit of work. We do it all by delivering cloud-based service management software thats fast to deploy, and simple to configure. Best of all, your investment is protected. ServiceNow is the only cloud provider to offer an ITSM path to grow your services without the replacement burden. ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
Standalone and Enterprise ISO 9001, ISO 13485, ISO 17025, AS9100 & FDA quality management software. Web-based solution that can be purchased & installed on your server or hosted by our service. Manage your entire QMS utilizing document control, corrective actions, nonconforming product, training, ECR/ECN, inspections, audit management, maintenance, customer complaints, supplier quality, calibration, and more in a user-friendly application with 21 CFR part 11 compliance for electronic signatures. Web-based enterprise ISO 9001, AS9100, ISO 13485, & FDA quality management software. Electronic signature compliant (21 CFR part 11)!
Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value.
Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan. Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN
Security incidents like data breaches can go unresolved or unnoticed, often because of a lack of automation, poor communication, or siloed processes. IncidentBond solves this by bringing all security incidents together in one centralized platform, automatically prioritizing them, and applying dynamic workflows. This simplifies the management process and speeds up monitoring and resolution so you can act quickly, easily make changes when processes evolve, and protect the organization. Automated security incident management software that processes and routes SIEM and security tool data for triage and resolution.
Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization. Powerful flexible and affordable CRM Platform. A MUST HAVE a LOOK at it when looking for a tool suitable to specific business processes
Most task & project management tools dont actually help your team save precious time. Plus, they force you into a workflow that doesnt suit your teams needs. Instead, Rindle adapts to *your* internal processes and workflows, empowering everyone to work the way they like while keeping all teams on the same page. Integrations with the tools you already use (Slack, Google Drive, Dropbox, & more) streamline communication, while Automations and Mirrors ensure you work consistently and efficiently. Rindle is a task & project management automation tool that saves your team precious time and money.
A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant. Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets.
VisionFlow is a flexible and comprehensive software suite for IT Service Management. Automating the activities in your ITSM processes makes them highly efficient. VisionFlow is a powerful solution for any IT organization as it makes information flow easy and seamless between team and departments. It supports the widely accepted ITIL framework but can also easily be adapted to any internal already existing workflow. Web based, powerful IT Service Management Software that supports ITIL framework and any internal already existing workflow.
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
Utilizza il software di gestione dei casi i-Sight per il rilevamento dei problemi, assicurando che ogni incidente venga registrato, esaminato e risolto, perché nulla passi inosservato. La dashboard personalizzata è configurata per mostrarti le informazioni di cui hai bisogno a colpo d'occhio, mentre il solido strumento di creazione report di i-Sight ti consente di segnalare problemi in base a posizione, tipo, orario o qualsiasi altra variabile per individuare tendenze negative, aree di rischio e opportunità di formazione. Il software di gestione dei casi i-Sight offre funzionalità solide, integrazione semplice e la migliore esperienza utente del mercato.
Wowdesk is a simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA at best price. Wowdesk is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com Simple, scablable & powerful issue tracking solution with advanced workflow engine
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues.
Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices.
Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers. Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.
Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages. Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages.
Zenput is how top operators make great customer experiences happen. Restaurants and other retail chains such as Dominos, Chipotle, KFC, and 7-Eleven use Zenput to see inside and improve the operations of every location. By making it easy to roll-out, track and enforce compliance with operating procedures and key initiatives, Zenput helps operations leaders collaborate more effectively with employees in the field and in their stores to improve performance and exceed customer expectations. Zenput is how top operators make great customer experiences happen across all of their stores.
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations. ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
The new intelligent agile/scrum tool for Time Tracking, Task Management, Issue & Bug Tracking, Feedback Analytics, Release Planning, Development Progress Tracking and Collaboration. Free for small businesses. The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...
Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Managemart cloud field service management software for your business.
Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more. Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.
Mainteno is a cost-effective, award-winning software system that lets you easily track and manage maintenance issues across multiple sites. With Mainteno, any user can easily report a problem by phone or other device, adding photos as required. Managers are then notified, or contractors automatically contacted and progress in resolving the issue is tracked through to completion. Mainteno even keeps all the relevant documentation in one convenient system! Easily track and manage all issues, across multiple sites, through one intuitive interface.
Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations. Quickly customize a tracking solution that conforms to unique process and workflow rules.
VIZOR is an ITIL Certified helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free. VIZOR is an ITIL Certified helpdesk issue tracking solution for IT end user and customer support. Try now for Free.
Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance. Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.
Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed. Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.
Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now! Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers
Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.
Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages. Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.
An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments. An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.
We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance. We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.
Ticket tracking made easy and fully customizable. Cuzwork projects enable you to organize and prioritize your projects in a flexible and configurable way. Cuzwork projects enable you to organize and prioritize your projects in a flexible an
PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling. Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. We offer all our modules with full functionality in a simple product bundle that's perfect for 3 to 25 agents. Starts at $29/agent/month. The Apple MAC of issue tracking.
Hierarchical issue tracking and bug tracking system, created specifically for software development companies. Hierarchical issue tracking and bug tracking system, created specifically for software development companies.
AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software. Online issue and defect tracking application for software development teams - help desk, support software for application development.