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Freshservice è un service desk ITIL online caratterizzato da un tocco di novità. Questo strumento offre un'esperienza utente nuova oltre a potenti funzionalità di gestione di ticket e risorse, come il rilevamento automatico di nuove risorse, potente gestione della configurazione e analisi dell'impatto avanzata. Il monitoraggio dei problemi risulta semplificato grazie a efficaci funzionalità di gestione degli incidenti, tra cui funzioni chiave come l'automazione del flusso di lavoro. Ulteriori informazioni su Freshservice Service desk di controllo dei problemi online che ti aiuta a gestire la tua infrastruttura IT, senza complicazioni. Inoltre è conforme a ITIL... Ulteriori informazioni su Freshservice
Jira è un sistema di registrazione dei problemi per team che pianificano e realizzano prodotti straordinari. Migliaia di team scelgono Jira per rilevare e gestire i problemi, assegnare incarichi e seguire l'attività del team. In ufficio o in viaggio, la nuova interfaccia mobile di Jira consente al team di portare a termine il lavoro. Ulteriori informazioni su JIRA Jira è un sistema di registrazione dei problemi dotato di tutte le funzionalità, pensato per team che pianificano e realizzano prodotti straordinari. Ulteriori informazioni su JIRA
Zoho Desk è un efficace software di monitoraggio dei problemi, basato sul web, che garantisce un processo di monitoraggio dei problemi affidabile. Soluzione priva di errori, semplifica il servizio clienti per tutti i soggetti coinvolti. Automazione dei processi avanzata, cicli di feedback, gestione dei casi, dashboard e report personalizzabili rendono Zoho Desk più facile da utilizzare per monitorare e risolvere i problemi più rapidamente. Il ciclo di monitoraggio dei problemi inizia quando un cliente comunica le proprie domande a un azienda e termina quando lascia il feedback sull'assistenza ricevuta. Ulteriori informazioni su Zoho Desk Zoho Desk è un software di monitoraggio dei problemi efficace che garantisce automazione dei processi, monitoraggio senza errori e semplificazione del servizio clienti. Ulteriori informazioni su Zoho Desk
Freshdesk è un moderno sistema di rilevamento dei problemi che include tutto il necessario per tenere traccia dei problemi e gestirli. Freshdesk funziona con canali tradizionali come e-mail, telefono e chat, social media e può anche essere aggiunto alla tua applicazione mobile per catturare i problemi che si verificano in mobilità. Freshdesk aumenta la produttività degli agenti con un gran numero di automazioni, dinamiche di gioco interne e altro ancora. La suite di creazione di report è ampia e aiuta i manager a ottenere una rapida panoramica dei maggiori ostacoli nel servizio help desk. Ulteriori informazioni su Freshdesk Un moderno software di monitoraggio dei problemi basato sul web utilizzato da oltre 100.000 aziende di tutto il mondo. Ulteriori informazioni su Freshdesk
HelpDesk è un sistema di gestione dei ticket online che semplifica il lavoro dei tuoi team. È ricco di funzionalità pensate per promuovere la collaborazione all'interno dei team. Puoi utilizzare i tag, aggiungere note private, assegnare ticket a membri specifici del team e creare risposte predefinite. Per garantire il massimo livello di sicurezza, il sistema crittografa i tuoi dati con protocollo SSL a 256 bit. HelpDesk è progettato per consentire ai tuoi agenti di risparmiare tempo, permettendo loro di fornire il massimo livello di servizio clienti. Senza alcuna fatica. Ulteriori informazioni su HelpDesk HelpDesk è un sistema di gestione dei ticket online progettato per semplificare il lavoro dei tuoi team. Assicura un'assistenza clienti eccezionale. Senza alcuna fatica. Ulteriori informazioni su HelpDesk

da Alcea Tracking Solutions

(10 recensioni)
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Alcea facilita un processo collaborativo che mantiene i problemi visibili, gestibili e classificati in base alla priorità. Ottimizza la produttività, assicurando comunicazione continua e costringendo il team a concentrarsi sui problemi più importanti. Alcea offre un flusso di lavoro ottimale grazie a una corretta distribuzione delle responsabilità e mantenendo le persone consapevoli dei loro compiti più immediati. Ulteriori informazioni su Alcea IssueTrack Alcea IssueTrack è una soluzione di monitoraggio dei problemi basata sul team che include diversi percorsi per tutte le esigenze di monitoraggio. Ulteriori informazioni su Alcea IssueTrack
Zoho Projects è il software per la gestione dei progetti di Zoho, un'azienda che consente a 35 milioni di utenti di lavorare online. Imprese grandi e piccole di ogni settore utilizzano questa applicazione per completare in tempo lavori perfetti. Potrai pianificare progetti, assegnare compiti, comunicare in modo efficace, non perdere mai un aggiornamento importante e visualizzare report dettagliati sui progressi. Ulteriori informazioni su Zoho Projects Potrai ora pianificare, monitorare e collaborare utilizzando l'applicazione di gestione dei progetti preferita da oltre un milione di utenti. Ulteriori informazioni su Zoho Projects
Zendesk è un software di helpdesk basato sul cloud leader del settore, realizzato per monitorare e risolvere i problemi dei clienti. Risolvi facilmente i ticket e monitora i problemi dei clienti su qualsiasi canale: SMS, web, app per dispositivi mobili, telefono, e-mail e social media. Scopri perché oltre 200.000 team di tutte le dimensioni come Uber, Airbnb, Slack e LendingClub utilizzano Zendesk per ridurre i costi del supporto e aumentare la soddisfazione dei clienti. Ulteriori informazioni su Zendesk Zendesk è un software di helpdesk basato sul cloud leader del settore, realizzato per monitorare e risolvere i problemi dei clienti. Ulteriori informazioni su Zendesk
Qualtrics Customer Experience (CX) è fra le piattaforme più agili al mondo per il miglioramento dell'esperienza del cliente e consente alle aziende di monitorare, rispondere e migliorare facilmente ogni momento chiave lungo il percorso del cliente, oltre che di incorporare il feedback dei clienti in ogni decisione. Grazie a dashboard versatili basate sui ruoli, gestione dinamica dei casi e piena integrazione CRM, avrai il potere di offrire un'esperienza del cliente senza pari. Richiedi una demo personalizzata o registra un account gratuito per iniziare. Ulteriori informazioni su Qualtrics CustomerXM Qualtrics Customer Experience consente alle aziende di monitorare, rispondere e migliorare facilmente ogni momento chiave lungo il percorso del cliente. Ulteriori informazioni su Qualtrics CustomerXM

da SolarWinds MSP

(8 recensioni)
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MSP Manager è l'help desk e il PSA di fatturazione progettato esclusivamente per i fornitori di servizi IT. È una soluzione solida ma intuitiva che li aiuta a fornire, in modo incredibilmente efficiente, una straordinaria assistenza ai clienti. L'applicazione mobile MSP Manager fornisce ai tecnici tutte le informazioni necessarie per risolvere problemi, ovunque e in qualsiasi momento. MSP Manager è una potente soluzione stand-alone o utilizzabile con entrambi i prodotti RMM di SolarWinds MSP, per un'esperienza integrata su un'unica schermata. Ulteriori informazioni su MSP Manager MSP Manager è un software di help desk e di fatturazione basato sul web che ti aiuta a gestire il tuo business di servizi IT con la massima efficienza. Ulteriori informazioni su MSP Manager
Wrike accorcia i tempi di correzione ottimizzando i tuoi processi di lavoro. Semplifica le richieste di correzione dei bug in arrivo con moduli integrati, assegna automaticamente team corretti e monitora i progressi nelle linea temporale o nelle schede kanban. Inizia ora. Ulteriori informazioni su Wrike Semplifica le richieste di risoluzione dei problemi e monitora i progressi con il software di gestione del lavoro Wrike. Ulteriori informazioni su Wrike
Bitrix24 è una soluzione gratuita di gestione dei progetti IT online con progetti, attività e attività secondarie illimitati. Viene fornita con la registrazione dei tempi, i flussi di lavoro di automazione delle attività, il diagramma di Gantt, la gestione dei documenti e strumenti di collaborazione per le attività, come chat di gruppo e videoconferenza. Sono disponibili anche gestione dei clienti e helpdesk. Disponibile in cloud e sul posto con accesso al codice open source. Oltre 4 milioni di aziende in tutto il mondo si sono registrate con Bitrix24. Ulteriori informazioni su Bitrix24 Bitrix24 è una soluzione gratuita di gestione dei progetti IT online, utilizzata da oltre 4 milioni di aziende in tutto il mondo. Ulteriori informazioni su Bitrix24
Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare, facilmente configurabile dal l'amministratore e dotato di tutto ciò di cui i team IT hanno bisogno: regole di automazione, SLA, creazione di report in tempo reale e processi certificati ITIL come incidenti, problemi e gestione del cambiamento. Potrai risolvere più velocemente i problemi e fornire un servizio eccellente con costi e tempi di installazione notevolmente inferiori rispetto alla concorrenza. Ulteriori informazioni su Jira Service Desk Jira Service Desk è un software per service desk creato per i moderni uffici IT con un costo che parte da soli 10 $ al mese. Provalo gratuitamente su https://www.atlassian Ulteriori informazioni su Jira Service Desk
ManageEngine ServiceDesk Plus è un software di helpdesk e gestione delle risorse. Offre un pacchetto integrato con gestione degli incidenti (generazione di ticket per richiesta di assistenza), localizzazione dei beni, acquisti, gestione dei contratti, portale self-service e knowledge base disponibile a un prezzo accessibile. ServiceDesk Plus mette a disposizione tutto il necessario per ottenere un helpdesk IT perfettamente funzionale e un personale di helpdesk produttivo. ManageEngine ServiceDesk Plus è disponibile sia sul posto che on-demand. Ulteriori informazioni su ServiceDesk Plus Il software di supporto per l'helpdesk e lo strumento di gestione delle risorse comprendono knowledge base, gestione degli SLA, monitoraggio dei ticket e gestione dello stock. Ulteriori informazioni su ServiceDesk Plus
Il QMS del ventunesimo secolo: inizia a utilizzarlo in soli 5 minuti! Monitora, gestisci e organizza tutti i tuoi file tecnici CE e i file di cronologia dei dispositivi FDA in una matrice di tracciabilità. Moduli ed editor di moduli. Processi QMS ed editor dei processi. Completa la valutazione del rischio ISO14971. Gestione dei documenti efficace con controllo delle versioni, flussi di lavoro di approvazione, SOP, ecc. Manuale di qualità. Firme elettroniche e altro ancora. Crea dispositivi medici più sicuri e migliori e introducili sul mercato più velocemente. Ulteriori informazioni su qmsWrapper PM & QMS Software Software di gestione della qualità per i produttori di dispositivi medici Ulteriori informazioni su qmsWrapper PM & QMS Software

da Harmony Business Systems

(17 recensioni)
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HarmonyPSA supporta l'intero ciclo di vita di un'azienda, dalla generazione dei lead al rinnovo dei contratti. Progettato e realizzato specificamente per le aziende di software e servizi, automatizza le funzioni aziendali in un'unica piattaforma ed è disponibile nel cloud su qualsiasi dispositivo. Ulteriori informazioni su HarmonyPSA La prossima generazione di strumenti per l'automazione dei servizi professionali (PSA). Pacchetto completo di automazione dei servizi professionali per imprese di software e servizi. Ulteriori informazioni su HarmonyPSA
TeamSupport aiuta a migliorare il monitoraggio dei problemi e a ridurre i costi. Costruito per gli help desk B2B che supportano clienti esterni, non è solo un sistema di gestione ticket: è una suite completa di monitoraggio dei problemi che semplifica la comunicazione e la collaborazione tra il tuo help desk, altri team nella tua azienda e i tuoi clienti. TeamSupport è completamente personalizzabile e scalabile con un solido database di clienti, supporto multicanale e con la creazione di report migliore nel settore e ti aiuta a riportare l'attenzione sui tuoi clienti. Software di monitoraggio dei problemi ed help desk basato sul web, facile da implementare, con particolare attenzione alla gestione dei clienti B2B e alla collaborazione in team.
Samanage è la soluzione di service desk IT più recensita e più votata. Il suo service desk semplifica le attività complesse e automatizza quelle di base, fornendo una vasta gamma di metriche, report e configurazioni, senza alcun sovraccarico. Samanage consente di seguire facilmente il framework ITIL, di ottenere risoluzioni dei ticket più veloci, migliorare gli SLA e sprecare meno tempo a ripetere lo stesso lavoro. Risparmia tempo prezioso e consenti a te stesso di offrire servizi più rapidi e intelligenti, così puoi smettere di non avere mai tregua. Risparmia tempo prezioso, ottieni risoluzioni dei ticket più veloci e migliora gli SLA con la soluzione di service desk IT più recensita e più votata.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
Your issue tracking concerns are our passion. Speak to an expert and get a customized solution improving speed and accuracy. Get off email and spreadsheets and save hours per day. Issuetrak has provided issue tracking to thousands of companies for over 15 years. It's in our name! We provide personalized attention and build relationships that matter with our customers. Not all issue tracking solutions fit every company -- we customize the right configuration and consult with you to launch. Your favorite issue tracking software comes with full support. Contact an Issuetrak expert and configure a software solution today.
Clubhouse è una piattaforma di gestione dei progetti rapida e semplice per i team del software Agile che permette di pianificare, creare e lanciare prodotti migliori. Combina la giusta quantità di semplicità e struttura per garantire team di software soddisfatti e produttivi. Clubhouse è progettato per gli sviluppatori e offre un solido set di integrazioni popolari (GitHub, GitLab, Slack e altre) e un'API ben progettata per automatizzare i flussi di lavoro. Provalo gratis per 14 giorni. Non è richiesta alcuna carta di credito. Clubhouse è una piattaforma di gestione dei progetti veloce, creata per i team del software odierni. Provalo gratis per 14 giorni. Non è richiesta alcuna carta di credito.
SpiraTest è una soluzione integrata per i requisiti e la gestione della qualità che gestisce i requisiti del tuo progetto, i test case, il lancio di prodotti, i difetti e i problemi in un unico ambiente, con tracciabilità completa in tutte le fasi. Dopo aver definito i requisiti del progetto, si generano test case e fasi di test che convalidano la funzionalità. I moduli di esecuzione del test consentono agli utenti di eseguire i test, registrando difetti/problemi mentre lavorano. SpiraTest è completamente basato sul web. Versione di prova gratuita per 30-giorni. Software basato su web che ti aiuta a scrivere requisiti migliori, a gestire test case e a tenere traccia dei difetti.
Instabug fornisce feedback e creazione di report sui bug in-app alle applicazioni su dispositivi mobili che necessitano di uno strumento per il monitoraggio dei problemi. Una volta integrato l'SDK, consente di avere una comunicazione bidirezionale senza interruzioni con utenti o tester, fornendo al contempo report dettagliati sull'ambiente per gli sviluppatori. Il processo di integrazione richiede meno di un minuto e i risultati sono eccezionali! Le migliori applicazioni del mondo si basano su Instabug. Supportato da un servizio assistenza eccezionale 24 ore su 24, 7 giorni su 7, è costantemente valutato come uno dei migliori strumenti di segnalazione e monitoraggio dei bug. Una soluzione incentrata sulla creazione di report sui bug, per il feedback dei clienti e il test delle versioni beta, il coinvolgimento degli utenti, i report sugli arresti anomali e altro ancora. Integrala già da adesso nel tuo sistema!
Zoho BugTracker è il software collaborativo di registrazione dei bug di Zoho, un marchio scelto da 35 milioni di utenti in tutto il mondo. BugTracker ti aiuta a tenere traccia del ciclo di vita dei bug, dall'inizio alla fine, assicurandoti di costruire e spedire in tempo prodotti eccezionali, sempre. Imposta notifiche automatiche, regole aziendali e flussi di lavoro personalizzati per seguire e chiudere i bug più velocemente. Definisci aspettative realistiche per i tuoi clienti e superale con i Contratti di livello di servizio. Un'applicazione di registrazione dei bug semplice, veloce e scalabile che ti aiuta a gestire facilmente i bug e a consegnare prodotti eccezionali in tempo.
Sviluppato in linguaggio PHP, questo software di registrazione dei problemi gratuito è stato scritto per il protocollo GNU. Sviluppato in linguaggio PHP, questo software di registrazione dei problemi gratuito è stato scritto per il protocollo GNU.
HappyFox è un software di monitoraggio dei problemi basato sul web e ospitato nel cloud. Aiuta a tracciare e gestire tutte le richieste di assistenza clienti su più canali come e-mail, chat, social media e telefono in un unico sistema di supporto ticket centralizzato. L'integrazione con altre applicazioni web come CRM, chat live, applicazioni vocali e di registrazione dei bug lo rende un pratico help desk. Domande di assistenza clienti simili possono essere gestite utilizzando azioni predefinite e regole intelligenti per automatizzare le risposte. I forum della community aiutano i clienti ad essere connessi tra di loro. Un software di monitoraggio dei problemi che ti aiuta a rimuovere il disordine e a gestire facilmente le tue richieste di assistenza clienti provenienti da più canali.
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line. Powerful and affordable issue tracking software solution that can be configured to your exact needs.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on issues.
Backlog is the all-in-one online issue management tool for project management, version control, and bug tracking. Bringing together the organizational benefits of project management with the power and convenience of code management, Backlog enhances team collaboration across organizations large and small. Plan work, track progress, and release code updates right in Backlog. Core features include subtasking, custom statuses, kanban-style board, Gantt charts, burndown charts, Git & SVN, and wikis. Project & code management, together at last. Plan work, track progress, and release code right in Backlog for all-in-one collaboration.
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

da SunView Software

(49 recensioni)
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ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.

da Functional Software

(47 recensioni)
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Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.
The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Manage projects and customers all in one place! The simplest issue tracking and task management software for teams from 2 to 200. Manage projects and customers all in one place!
Il software di monitoraggio dei problemi è notoriamente reattivo e questo comporta la creazione di un flusso infinito di problemi ricorrenti, senza alcun sistema di prevenzione o supervisione. Alloy Navigator consente di documentare facilmente le soluzioni più comuni e di condividerle con clienti e tecnici tramite una knowledge base intuitiva. Fornisce dashboard intelligenti che permettono di riconoscere i modelli del servizio e di cercare le cause principali di un problema in modo da ridurle con l'aumentare dei livelli di servizio. Alloy Navigator è una soluzione per il mondo reale, appositamente progettata per i clienti reali, creata da personale IT reale.
A cloud issue tracking and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support customers and internal users from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses. Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.
Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets. Scrum software with project planning, help desk, and agile bug and incident tracking capabilities for development teams.
Usersnap è il luogo principale per organizzare i problemi degli utenti e la segnalazione dei bug. Semplifica la registrazione dei bug e la raccolta di feedback. Con strumenti di annotazione rapidi, Usersnap ti aiuta a segnalare i bug nel luogo stesso in cui si verificano: il tuo browser. Non è più necessario compilare moduli infiniti. La registrazione dei bug è ora una passeggiata! Raccogli feedback e bug nel tuo browser. Ottieni una comunicazione senza problemi tra i tuoi sviluppatori e i tuoi utenti. Rendi il feedback importante.
Trusted by large organizations with unique requirements, DevonWay software is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success. Customers such as NiSource, GE, and Rolls-Royce use our software to help them comply with ISO 9001 standards, minimize risk, improve safety, and resolve deficiencies. Our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term. Continuously improve the quality, safety, and performance of your operations with a fully tailored solution that doesn't require IT.
Cayzu Help Desk and Issue Tracking Software allows you to handle a variety of issues with a beautiful and easy to use interface, including: ¿ Tracking query progress, including email conversations ¿ Categorizing and assigning tickets ¿ Automating tasks and accessing reports ¿ Complete customization and much more We fit perfect for teams with 10-50 agents. From start ups to Enterprise companies, over 20,000 customers trust Cayzu's web based platform with their customer support needs.
Vision Helpdesk offre strumenti software per il servizio clienti - 1) Software helpdesk (helpdesk multicanale) 2) Helpdesk satellitare (helpdesk per più marchi) 3) Service desk (helpdesk ITIL/ITSM) Vision Helpdesk è una soluzione di helpdesk per l'assistenza clienti ALL IN ONE che consente di gestire vari canali come E-MAIL, MODULI WEB, TWITTER, FACEBOOK, CHIAMATE, il tutto con un unico software. Vision Helpdesk è stato scelto da oltre 8.000 aziende di tutto il mondo. Vision Helpdesk offre un soluzione di helpdesk, satellitare o per più aziende oltre a strumenti software service desk ITIL per aziende di ogni dimensione.
Agiloft Issue Tracking provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time. Start today with a free custom demo. Winner of Info-Tech analyst awards. Flexible issue tracking ensures a rapid implementation of even the most sophisticated workflows.
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing for issue tracking. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts.
Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan. Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN
Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.
Wix Answers is a high-tech issue tracking solution built by support agents, for support agents. An all-in-one platform that lets agents instantly connect with customers anywhere including website, Email, Phone, and Chat. Wix Answers provides self-service help, by pushing needed knowledge on every step of the users' journey with custom help widgets, effortless SEO and spot-on search engine. While users find the needed answers on their own, you'll track issues they have and match product flows. Wix Answers is a support platform with issue tracking multichannel help center, combined in a single timeline for agents and end-users.
Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.

da CustomAnswers Software

(11 recensioni)
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CustomAnswers provides a flexible and robust platform that is customizable/configurable to a vast array of business processes and workflows. Manage all incoming requests and apply any type of complex workflow, tasks, activities to complete and stay compliant. Nothing will fall through the cracks. Ensure productivity and efficiency in a secure environment. Each customer is different and CustomAnswers will approach each one individually from implementation to ongoing support and best practices. Flexible and robuste configurable platform to manage requests and apply any type of complex workflow to complete and stay compliant.

da CounterSoft

(10 recensioni)
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A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant. Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets.
VisionFlow is a flexible and comprehensive software suite for IT Service Management. Automating the activities in your ITSM processes makes them highly efficient. VisionFlow is a powerful solution for any IT organization as it makes information flow easy and seamless between team and departments. It supports the widely accepted ITIL framework but can also easily be adapted to any internal already existing workflow. Web based, powerful IT Service Management Software that supports ITIL framework and any internal already existing workflow.

da SurveySquare.com

(8 recensioni)
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Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
Wowdesk is a simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA at best price. Wowdesk is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com Simple, scablable & powerful issue tracking solution with advanced workflow engine
AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues.
SessionStack is a customer support platform that offers co-browsing, session replay, error notifications, troubleshooting insights, reporting, and analytics tools. SessionStack gives you the context you need to provide fast and personal assistance. It cuts back-and-forth and improves customer experience. SessionStack integrates with Zendesk, Freshdesk, Intercom, Olark, and other support platforms. Works on any web application framework. Across all major browsers. No client-side downloads. Co-browsing, session replay, reporting, and analytics tools for support teams. Integrates with your support platform.
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
Hundreds of government entities and call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and measure performance, making QScend Technologies, Inc. the preferred provider of CRM/311 software in the U.S. CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting.
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Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices.

da Octopus-ITSM.com

(4 recensioni)
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Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers. Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.

da Edgewall Software

(4 recensioni)
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Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages. Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages.
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations. ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.

da Cention Group

(3 recensioni)
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With Cention you can: * handle all your channels in one system with pure OMNI-channel support * get a full 360 view of all your customers communication, including complete history * have chat bots working side by side with your agents with seamless transfers and full history * route all errands to the right queue, right agents and right bots automatically * get external and internal help with our Collaboration feature * get full statistic coverage with our Reports module Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
The new intelligent agile/scrum tool for Time Tracking, Task Management, Issue & Bug Tracking, Feedback Analytics, Release Planning, Development Progress Tracking and Collaboration. Free for small businesses. The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...
Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Managemart cloud field service management software for your business.
Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more. Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.
Mainteno is a cost-effective, award-winning software system that lets you easily track and manage maintenance issues across multiple sites. With Mainteno, any user can easily report a problem by phone or other device, adding photos as required. Managers are then notified, or contractors automatically contacted and progress in resolving the issue is tracked through to completion. Mainteno even keeps all the relevant documentation in one convenient system! Easily track and manage all issues, across multiple sites, through one intuitive interface.
Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations. Quickly customize a tracking solution that conforms to unique process and workflow rules.
VIZOR is an ITIL Certified helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free. VIZOR is an ITIL Certified helpdesk issue tracking solution for IT end user and customer support. Try now for Free.

da Dakota Software

(1 recensione)
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Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance. Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

da DGrigg Development

(1 recensione)
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Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed. Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.
Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now! Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers

da ThinkMobiles

(1 recensione)
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Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.
Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages. Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.
An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments. An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.
We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance. We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.
Cuzwork is an online, collaborative and easy-to-use project management tool. The tool combined the best features of Excel and Gmail that you are familiar with. It can be used by individuals as well as to collaborate with team members. Cuzwork allows you to manage any kind of project. Organize, schedule, assign and track due dates in one place. With custom fields, statuses and filters you can customize each project to match your workflow. Cuzwork is an online project management tool used by hundreds of teams with an easy-to-use layout to stay organized.
Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more. Spheras action item management solution allows you to capture, manage, and monitor tasks that require completion.

da Trakd Innovation

(1 recensione)
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PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling. Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. We offer all our modules with full functionality in a simple product bundle that's perfect for 3 to 25 agents. Starts at $29/agent/month. The Apple MAC of issue tracking.

da TrackStudio

(0 recensioni)
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Hierarchical issue tracking and bug tracking system, created specifically for software development companies. Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

da AdminiTrack

(0 recensioni)
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AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software. Online issue and defect tracking application for software development teams - help desk, support software for application development.

da LinkEdge Technologies

(0 recensioni)
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Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues. Collaborative, email-based issue management system that is easily customized for small and large organizations.

da Net Results

(0 recensioni)
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Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

da WEBsina

(0 recensioni)
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Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc. Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

da NewtonIdeas

(0 recensioni)
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Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing. Web-based project management and team collaboration tool; tasks and tickets management, bug tracking, planning and monitoring.

da TransBit Technologies Software

(0 recensioni)
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tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues. An online action item tracking & compliance monitoring solution for teams to proactively manage issues & resolve them in timely manner.

da MasterSuiteApps.com

(0 recensioni)
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MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests. Web-based issue tracking system that allows technical and customer support teams to manage customer questions and requests.

da MetricStream

(0 recensioni)
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MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process. Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.

da Roundedcube

(0 recensioni)
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Manage and track enhancement requests, changes to products and reported defects from submission to resolution. Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

da Q5 Systems

(0 recensioni)
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Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment. Helps you better identify workplace hazards and implement corrective actions to promote a safer work environment.

da OMC Systems

(0 recensioni)
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A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system. A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

da LegendSoft

(0 recensioni)
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A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features. A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.