Remote Support Software
Remote Support software helps IT professionals provide remote computer support with tools like screen sharing, text chat, and monitoring. Other features include online meetings and training tools, audio and video recording, and drawing tools. In addition to remote support software, buyers may also be interested in Customer Relationship Management software, Customer Service software, Online CRM software, Knowledge Management software, Call Center software, Help Desk software, Complaint Management software, Issue Tracking software, ITSM software, and Live Chat software.
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- Cloud, SaaS, Web (42)
- Installed - Mac (30)
- Installed - Windows (39)
- Mobile - Android Native (23)
- Mobile - iOS Native (21)
- Alerts/Escalation (8)
- Diagnostic Tools (33)
- File Sharing (41)
- Real-time Chat (40)
- Remote Access (11)
- Scheduling (9)
- Screen Sharing (47)
- Session Recording (35)
- Session Transfer (28)
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ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction. Learn more about ConnectWise Control ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection. Learn more about ConnectWise Control
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Learn more about Dameware Remote Support Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. Learn more about Dameware Remote Support
GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share . Learn more about RescueAssist GoToAssist is now RescueAssist. Time for faster, frictionless connections for powerful remote support. Learn more about RescueAssist
Goverlan Reach is a remote IT support/ remote access solution for sysadmins, technicians, and engineers. It is designed to streamline IT support and systems management. Goverlan Reach provides: Secure access to your users or machines no matter where they are / Enterprise-class Remote Control / Active Directory administration and Password management / Behind-the-scenes systems management / Software and patch distribution / IT Process Automation / Compliance and security management Learn more about Goverlan Reach Goverlan Reach is a remote IT support solution for sysadmins, IT support technicians, and engineers. Learn more about Goverlan Reach
Kaseya VSA is an integrated remote IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates all your key management capabilities into a single platform. VSA makes your IT staff more productive, services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Help Desk, Patch Management, AV/AM, Process Automation, and more. Learn more about Kaseya VSA Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Learn more about Kaseya VSA
Netop Remote Control is tailored for enterprises that need secure, compliant remote access into complex IT environments. Trusted by half of the Fortune 100, Netop Remote Control is the preferred solution of businesses that value strong ROI of remote support. Features include closed user groups and secure deployment packages, role and time/location security policies, application whitelisting, and confirm access settings for session initiation. Learn more about Netop Remote Control Netop Remote Control is tailored for enterprises that need secure, compliant remote access into complex IT environments. Learn more about Netop Remote Control
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) remote support software designed to help your IT business succeed - at an affordable price. SolarWinds Take Control is built to help IT service providers of all sizes support more customers via intuitive, fast remote support. Take Control provides access to deep diagnostic tools from one dashboard while also connecting to devices in seconds. It's designed to fit your technicians workflows and your company's budget. Learn more about Solarwinds Take Control Solarwinds® Take Control (formerly SolarWinds® MSP Anywhere) remote support software designed to help your IT business succeed. Learn more about Solarwinds Take Control
Cost-effective and easy-to-use remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more. Learn more about FixMe.IT Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Learn more about FixMe.IT
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Built on an easy and intuitive cloud-based platform with a robust set of features, you can get up and running in 5 minutes, no servers required. Learn more about NinjaRMM NinjaRMM partners with TeamViewer and Splashtop to provide a seamless experience for remote monitoring and management. Learn more about NinjaRMM
Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Learn more about Zoho Assist
CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet Learn more about CloudBerry Remote Assistant CloudBerry Remote Assistant is a software that allows you to establish a remote connection with your desktop Learn more about CloudBerry Remote Assistant
Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $149/year for 25 PCs, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Unlimited seats for support reps, and unlimited deployments. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today! Learn more about dualmon Remote Access A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments. Learn more about dualmon Remote Access
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Learn more about Naverisk RMM & PSA Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts. Learn more about Naverisk RMM & PSA
Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. Learn more about Agentless Remote Control Remote control any systems in your organization from any browser without deploying agents. Learn more about Agentless Remote Control
R-HUB secure remote support and remote access servers are on-premises solution for collaborative remote support, unattended support and remote access. Robust, secure and fast. Self-update. Support customers or employees. Unlimited users. Major features include remote control, remote desktop sharing, file transfer, recording, audio and video, small meeting, and so on. Starts at $395 one time. No monthly fees. You own it! You control it! Learn more about TurboMeeting R-HUB secure remote support and remote access server is an on-premises solution. Unlimited users. You own it. No monthly fees. Learn more about TurboMeeting
Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
GWI is a leading global provider of Service Desk and Help Desk software solutions. Our flagship product, iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. GWI offers two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. GWI solutions enable you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more. End users can submit requests for service, search for solutions, and view the status of their open incidents.
The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows 7 Aero, provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network map, collecting technical data, ability to deploy and update using remote installation services and many other features. Classroom management software. Remote access software for remote administration, remote control, distant learning, remote support. Classroom management software.
ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies Modern, Remote Support in the cloud. The fast and easy way to see and control any device in seconds.
Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model. Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model.
Surfly is an advanced co-browsing / web-sharing technology, which makes sharing web-sessions extremely simple. Compared to Teamviewer, Surfly does not require you to download extra software, plugins or any configuration. Surfly can be used as a free service via Surfly.com or it can be integrated into other products (Apps or Websites) to deliver a great online experience for customers. You can use Surfly as a sales, support and presentation tool. Advanced co-browsing solution that allows two or more people to browse the internet at the same time, remotely. No downloads needed.
ISL Light is a web based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high speed screen sharing, cloud based or on-premises license. ISL Light is a part of an all-in-one ISL Online software package, which in one license includes remote support, remote access, live chat and web conferencing software. Web based solution that lets you connect to any computer or mobile device. Cross-platform, secure, high speed screen sharing.
Manage and monitor multiple systems simultaneously over a LAN, WAN and the Internet. NetSupport Manager combines secure remote control from a desktop, laptop, tablet or smartphone. Monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly. Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once.
TeamViewer connects any PC, Server, Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is the world¿s most-loved remote desktop tool with over 30,000 new downloads every hour. Currently, there are over 1.7 billion live TeamViewer IDs that access the world¿s largest and fastest remote connection network.We¿re serious about security, and we put our customers and their clients first when it comes to protecting them with the latest in technology. TeamViewer remote support software lets you connect securely to client computers, access files and applications, and control their desk
ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction. ConnectWise Control allows you to view and control devices from anywhere there is an Internet connection.
Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance. Unattended remote desktop access , remote monitoring & alerts. An affordable Lite-RMM designed by IT people for IT people.
Z-Billing is a Web-Based Recurring Billing, Invoicing and Support Software.~ ZB is best option if you are looking for: - Subscription Billing Software - Recurring Billing Software - Licence Management Software - WebHosting Billing Software - SaaS application Management - Support Ticket Software - And much, much more! Take a look! ZB is an Affordable Recurring Billing Software for SMB and Also Support Ticket & Invoicing System.
Bomgar is the leader in Secure Access solutions that empower businesses. Bomgars leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is private Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.
Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording. Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.
SecureLink manages secure third-party remote access and remote support for enterprise organizations and technology vendors. World-class companies across multiple highly regulated industries, including healthcare, retail, government, financial, legal and gaming, rely on SecureLinks purpose-built platform to securely control network access, ensure industry compliance, manage audit trails, decrease time to resolution, and reduce liability. SecureLink is the leader in secure third-party remote access for highly regulated enterprise organizations and technology vendors.
Wayk Now is a flexible, easy-to-use and lightweight remote desktop access solution that reduces implementation time and increases security. Wayk Now is an ideal remote desktop access solution that delivers the best of both worlds for IT professionals and executives alike: efficiency, security and control on one side, and affordability and investment protection on the other! Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.
Remote Access for your PC and Mac from anywhere, even from iPhone or iPad. Support multiple remote computers in real-time. Stay connected with your home or office computer without having to commute. Effortlessly manage your files, transfer data, and print documents remotely. Invite associates to temporarily access your computer to work on presentations, documents, and more in real time. RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices.
With Managed Workplace, IT service providers can quickly assess vulnerabilities, secure weak points, monitor anomalies, and seamlessly recover data in the event of an attack, all from a single dashboard. Managed Workplace brings a cost-effective, easy-to- use, multi-tenant security lens to remote monitoring and management, enabling MSPs to grow their business, differentiate their services, and build customer loyalty. Put security at the core of your practice.
Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs. A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet.
If you sat next to every user for 5 minutes and showed them your product you'd rocket your conversion and retention rates. Upscope cobrowsing is the new zero download screen sharing that makes this happen: 1. In one click, see what your user sees. 2. Highlight where they should click next. 3. Take control to click and scroll for them. 4. Talk to them with one click calling. Beautifully integrates with Intercom, Zendesk, Olark, Livechatinc and your existing phone system. Upscope cobrowsing is the no-download effortless screen sharing built into your website for remotely guiding even your toughest users.
Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution. Developed for Windows and Mac devices, Remo is the fastest HTML5 remote desktop software on the market. Features include unattended remote connections via web browser, file transfer, reboot to safe mode, and more... Also check out Remo Assist, our one time remote control solution. Ability to elevate to admin and play nicely with Windows UAC. Web based remote control software for as low as $475 per admin user per year with unlimited end users.
An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms. An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.
Award-winning online workplace connecting remote teams. Seamlessly. Tired of hunting down your teammates, frustrated figuring out what text messages really mean and just overwhelmed by email and channels, it's time to move into Walkabout Workplace. It's a virtual place where you go to work every day. Everyone and everything you need is there. A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.
Free software for remote PC Support. Work as if you were present locally, transfer files, chat. Complete Remote Desktop. Use Iperius Remote for remote support for your customers, working from home, transferring files or sharing your screen with unlimited numbers of users for demonstrations and meetings. Install Iperius Remote as a service for unattended access. Free and complete Remote Support Software, easy-to-use, lightweight and powerful.
Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. 30-day trial available; no credit card required for trial. Inquire about Service Provider pricing. Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).
SnapSupport is a field engineer companion app on mobile and web, that can be used by FSE's(Field Service Engineers/construction teams/Installation Engineers) to collaborate with their in house experts using collaboration tools such as live video, chat and Google Glass. It enables having your best technician in the field every time, by enabling support remotely through the SnapSupport app. SnapSupport is IoT enabled and can be further used for Quality Approvals and assigning tasks. eal time field support application connecting field service engineers to their in house product experts during service appointments.
The augmented support solution is the number one solution for real time support with complex issues. It lets you add virtual elements in real time to the conversation. The virtual elements are shown in real time on both sides of the call. It adds great value, replacing long descriptions by a soft touch on the screen. Augmented support is a cloud based solution that lets you communicate worldwide with voice and video. Every smart device can connect to our server. Cloud based Augmented Reality Solution for providing real time remote technical support in Field Service and Customer Support.
A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient. A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.
If you are developing or supplying products that can be supported via a USB or serial port, HelpWire is the simplest and most convenient way to save a great deal of time and money on product maintenance and repair. The solution makes it possible to connect to remote equipment and machines over the Internet so that remote devices appear on a technicians computer as though they were attached to the experts machine physically. Find more https://www.eltima.com/remote-support-software/ Efficient software tool to control and repair your customers equipment remotely saving on the cost of travel and repair.
Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements. Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.
Supremo is a lightweight software to remote control PCs/servers and host Meetings. It doesnt need configuration of router or firewalls and can be installed as a service to perform unattended access. Supremo is designed for unlimited installs on unlimited number of PCs and allows multiple connections just through the exchange of ID and password. It is a secure app thanks to TLS 1.2 cryptographic protocol and can also be customized with your brand/logo. Free for personal use. An easy-to-use remote support and access software that lets you securely connect your smartphone and tablet to PCs and servers.
Direct, real-time connection to every network endpoint. Full and transparent control of target systems with user notification for remote troubleshooting and maintenance. Independent logon to unmanned endpoints. Built-in security for dropped connections. Management and control of servers. Real-time connection to every network endpoint. Full control of unmanned or in-use systems for remote troubleshooting and maintenance.
Remote access via the RDP protocol; HOB X11Gate uses the RDP protocol for remote access and converts the native X protocol accordingly, which reduces the bandwidth used and shortens the response times. Server farms can be easily constructed due to remote access sessions for many users. Freeware for private users Please note: After installation, a software key is required. To receive it, please send an e-mail with the subject "Free X11Gate" to [email protected] . The purely software-based HOB X11Gate ensures secure and bandwidth-optimized access to Linux/Unix systems using the RDP protocol.
Remote Access Plus is a secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians in troubleshoot Windows, Mac and Linux computers from a central location. Powerfully built tools like advanced remote desktop sharing, remote command prompt, registry, Wake on LAN, remote shutdown, file manager and more enables elite remote assistance and considerably reduces troubleshooting time from days to minutes. Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe