Remote Support Software

Remote Support software helps IT professionals provide remote computer support with tools like screen sharing, text chat, and monitoring. Other features include online meetings and training tools, audio and video recording, and drawing tools. In addition to remote support software, buyers may also be interested in Customer Relationship Management software, Customer Service software, Online CRM software, Knowledge Management software, Call Center software, Help Desk software, Complaint Management software, Issue Tracking software, ITSM software, and Live Chat software.

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RescueAssist

RescueAssist

by LogMeIn

(88 reviews)

GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share . Learn more about RescueAssist

GoToAssist is now RescueAssist. Time for faster, frictionless connections for powerful remote support. Learn more about RescueAssist

Goverlan Reach

Goverlan Reach

by Goverlan Inc.

(61 reviews)

Goverlan Reach is a Remote Access Software for sysadmins, technicians, as well as engineers designed to streamline IT support and systems management. Goverlan Reach provides: Secure access to your users machines no matter where they are / State-of-the-art Remote Control / Active Directory administration and Password management / Behind-the-scenes systems management / Software and patch distribution / IT Process Automation / Compliance and security management Learn more about Goverlan Reach

Goverlan Reach is a leading remote IT support solution for sysadmins, IT support technicians, and engineers. Learn more about Goverlan Reach

Dameware Remote Support

Dameware Remote Support

by SolarWinds Tools

(193 reviews)

A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Learn more about Dameware Remote Support

Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. Learn more about Dameware Remote Support

NinjaRMM

NinjaRMM

by NinjaRMM

(39 reviews)

NinjaRMM is a SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Learn more about NinjaRMM

NinjaRMM partners with TeamViewer and Splashtop to provide a seamless experience for remote monitoring and management. Learn more about NinjaRMM

FixMe.IT

FixMe.IT

by Techinline

(245 reviews)

Cost-effective and easy-to-use remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more. Learn more about FixMe.IT

Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Learn more about FixMe.IT

Zoho Assist

Zoho Assist

by Zoho

(134 reviews)

Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Learn more about Zoho Assist

SnapSupport

SnapSupport

by SnapSupport

(2 reviews)

SnapSupport is a field engineer companion app on mobile and web, that can be used by FSE's(Field Service Engineers/construction teams/Installation Engineers) to collaborate with their in house experts using collaboration tools such as live video, chat and Google Glass. It enables having your best technician in the field every time, by enabling support remotely through the SnapSupport app. SnapSupport is IoT enabled and can be further used for Quality Approvals and assigning tasks. Learn more about SnapSupport

eal time field support application connecting field service engineers to their in house product experts during service appointments. Learn more about SnapSupport

Agentless Remote Control

Agentless Remote Control

by Cloud Management Suite

(24 reviews)

Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. Learn more about Agentless Remote Control

Remote control any systems in your organization from any browser without deploying agents. Learn more about Agentless Remote Control

Solarwinds Take Control

Solarwinds Take Control

by SolarWinds MSP

(6 reviews)

Solarwinds Take Control (formerly SolarWinds MSP Anywhere) remote support software designed to help your IT business succeed - at an affordable price. SolarWinds Take Control is built to help IT service providers of all sizes support more customers via intuitive, fast remote support. Take Control provides access to deep diagnostic tools from one dashboard while also connecting to devices in seconds. It's designed to fit your technicians workflows and your company's budget. Learn more about Solarwinds Take Control

Solarwinds® Take Control (formerly SolarWinds® MSP Anywhere) remote support software designed to help your IT business succeed. Learn more about Solarwinds Take Control

TurboMeeting

TurboMeeting

by R HUB Communications

(20 reviews)

R-HUB secure remote support and remote access servers are on-premises solution for collaborative remote support, unattended support and remote access. Robust, secure and fast. Self-update. Support customers or employees. Unlimited users. Major features include remote control, remote desktop sharing, file transfer, recording, audio and video, small meeting, and so on. Starts at $395 one time. No monthly fees. You own it! You control it! Learn more about TurboMeeting

R-HUB secure remote support and remote access server is an on-premises solution. Unlimited users. You own it. No monthly fees. Learn more about TurboMeeting

Splashtop Remote Support

Splashtop Remote Support

by Splashtop

(25 reviews)

Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support

Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support

LogMeIn Rescue

LogMeIn Rescue

by LogMeIn UK

(63 reviews)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

iSupport

iSupport

by iSupport Software

(31 reviews)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

End users can submit requests for service, search for solutions, and view the status of their open incidents.

LiteManager

LiteManager

by LiteManagerTeam

(5 reviews)

Remote access software for remote administration, remote control, distant learning, remote support. Classroom management software.

Remote access software for remote administration, remote control, distant learning, remote support. Classroom management software.

ScreenMeet

ScreenMeet

by ScreenMeet

(3 reviews)

Modern, Remote Support in the cloud. The fast and easy way to see and control any device in seconds.

Modern, Remote Support in the cloud. The fast and easy way to see and control any device in seconds.

Fastviewer

Fastviewer

by Fastviewer UK

(1 review)

Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model.

Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model.

Surfly

Surfly

by Surfly

(1 review)

Advanced co-browsing solution that allows two or more people to browse the internet at the same time, remotely. No downloads needed.

Advanced co-browsing solution that allows two or more people to browse the internet at the same time, remotely. No downloads needed.

ISL Light

ISL Light

by ISL Online

(7 reviews)

Web based solution that lets you connect to any computer or mobile device. Cross-platform, secure, high speed screen sharing.

Web based solution that lets you connect to any computer or mobile device. Cross-platform, secure, high speed screen sharing.

NetSupport Manager

NetSupport Manager

by NetSupport

(19 reviews)

Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once.

Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once.

Netop Remote Control

Netop Remote Control

by Netop

(0 reviews)

Secure remote control software for IT professionals that allows access to and control of systems from anywhere.

Secure remote control software for IT professionals that allows access to and control of systems from anywhere.

Kaseya VSA

Kaseya VSA

by Kaseya

(98 reviews)

Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

Instant Housecall

Instant Housecall

by Instant Housecall

(2 reviews)

Easily deliver remote desktop support through firewalls with no configuration

Easily deliver remote desktop support through firewalls with no configuration

TeamViewer

TeamViewer

by TeamViewer

(1,953 reviews)

TeamViewer remote support software lets you connect securely to client computers, access files and applications, and control their desk

TeamViewer remote support software lets you connect securely to client computers, access files and applications, and control their desk

ConnectWise Control

ConnectWise Control

by ConnectWise

(823 reviews)

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.

ConnectWise Control

ConnectWise Control

by ConnectWise

(823 reviews)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

RemoteToPC

RemoteToPC

by RemoteToPC

(6 reviews)

Unattended remote desktop access , remote monitoring & alerts. An affordable Lite-RMM designed by IT people for IT people.

Unattended remote desktop access , remote monitoring & alerts. An affordable Lite-RMM designed by IT people for IT people.

ZBilling

ZBilling

by ZBillingNET

(2 reviews)

ZB is an Affordable Recurring Billing Software for SMB and Also Support Ticket & Invoicing System.

ZB is an Affordable Recurring Billing Software for SMB and Also Support Ticket & Invoicing System.

dualmon Remote Access

dualmon Remote Access

by dualmon

(56 reviews)

A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.

A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.

Bomgar

Bomgar

by Bomgar

(441 reviews)

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Remote Support and Meetings

Remote Support and Meetings

by ShowMyPC

(3 reviews)

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.

ClusterCS

ClusterCS

by ClusterCS

(1 review)

Control Panel for remote management of any cloud, VPS and dedicated servers.

Control Panel for remote management of any cloud, VPS and dedicated servers.

SecureLink

SecureLink

by SecureLink

(56 reviews)

SecureLink is the leader in secure third-party remote access for highly regulated enterprise organizations and technology vendors.

SecureLink is the leader in secure third-party remote access for highly regulated enterprise organizations and technology vendors.

VNC Connect

VNC Connect

by Realvnc

(22 reviews)

VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.

VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.

Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(21 reviews)

Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts.

Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts.

CloudBerry Remote Assistant

CloudBerry Remote Assistant

by CloudBerry Lab

(15 reviews)

CloudBerry Remote Assistant is a software that allows you to establish a remote connection with your desktop

CloudBerry Remote Assistant is a software that allows you to establish a remote connection with your desktop

Wayk Now

Wayk Now

by Devolutions

(14 reviews)

Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.

Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.

Avast Business Managed Workplace

Avast Business Managed Workplace

by Avast

(11 reviews)

Put security at the core of your practice.

Put security at the core of your practice.

Remote Utilities

Remote Utilities

by Remote Utilities

(9 reviews)

A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet.

A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet.

RemotePC

RemotePC

by RemotePC

(9 reviews)

RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices.

RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices.

Upscope

Upscope

by Upscope

(7 reviews)

Upscope cobrowsing is the no-download effortless screen sharing built into your website for remotely guiding even your toughest users.

Upscope cobrowsing is the no-download effortless screen sharing built into your website for remotely guiding even your toughest users.

Remo

Remo

by Pilixo

(6 reviews)

Web based remote control software for as low as $475 per admin user per year with unlimited end users.

Web based remote control software for as low as $475 per admin user per year with unlimited end users.

Nischint for Business

Nischint for Business

by Nischint Technologies

(6 reviews)

An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

Free Windows Admin Tools

Free Windows Admin Tools

by ManageEngine

(2 reviews)

Free Windows Admin Tools offers 14 free tools to ease your day-to-day desktop management.

Free Windows Admin Tools offers 14 free tools to ease your day-to-day desktop management.

Walkabout Workplace

Walkabout Workplace

by Walkabout Collaborative

(2 reviews)

A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.

A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.

Iperius Remote

Iperius Remote

by Enter

(2 reviews)

Free and complete Remote Support Software, easy-to-use, lightweight and powerful.

Free and complete Remote Support Software, easy-to-use, lightweight and powerful.

Augmented Support

Augmented Support

by Viu More

(1 review)

Cloud based Augmented Reality Solution for providing real time remote technical support in Field Service and Customer Support.

Cloud based Augmented Reality Solution for providing real time remote technical support in Field Service and Customer Support.

TruGrid

TruGrid

by TruGrid

(1 review)

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).

Rise Service Suite

Rise Service Suite

by Rise Technologies

(0 reviews)

A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.

A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.

CT-Assist

CT-Assist

by CT-Assist

(0 reviews)

A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

HelpWire

HelpWire

by Eltima Software

(0 reviews)

Efficient software tool to control and repair your customers equipment remotely saving on the cost of travel and repair.

Efficient software tool to control and repair your customers equipment remotely saving on the cost of travel and repair.

MyRoom

MyRoom

by HPE MyRoom

(0 reviews)

A collaboration and meeting room software for both the Enterprise and the SMB.

A collaboration and meeting room software for both the Enterprise and the SMB.

Median CoBrowse

Median CoBrowse

by Median

(0 reviews)

Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click.

Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click.

Envimonitor

Envimonitor

by DTM Datentechnik Moll

(0 reviews)

Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device.

Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device.

Digi Remote Manager

Digi Remote Manager

by Digi International

(0 reviews)

Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.

Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.

Supremo Remote Desktop

Supremo Remote Desktop

by Nanosystems

(0 reviews)

An easy-to-use remote support and access software that lets you securely connect your smartphone and tablet to PCs and servers.

An easy-to-use remote support and access software that lets you securely connect your smartphone and tablet to PCs and servers.

baramundi Management Suite

baramundi Management Suite

by baramundi Software USA

(0 reviews)

Modular system for automated OS and software deployment, patching, compliance, device inventory & configuration, MDM, backup/restore.

Modular system for automated OS and software deployment, patching, compliance, device inventory & configuration, MDM, backup/restore.

HOB X11Gate

HOB X11Gate

by HOB

(0 reviews)

The purely software-based HOB X11Gate ensures secure and bandwidth-optimized access to Linux/Unix systems using the RDP protocol.

The purely software-based HOB X11Gate ensures secure and bandwidth-optimized access to Linux/Unix systems using the RDP protocol.