Text Mining Software
Text Mining software helps companies process text data for everything from research to media monitoring. Text mining software often employs machine learning, natural language processing, customized dictionaries, and algorithms to analyze text. These tools evaluate content for semantics and context to determine sentiment and categorize user responses. If you are interested in Text Mining software, you should also check out Business Intelligence software, Data Extraction software, Customer Experience software, Big Data software, and Content Marketing software.
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- Cloud, SaaS, Web (19)
- Installed - Mac (1)
- Installed - Windows (6)
- Mobile - Android Native (3)
- Mobile - iOS Native (2)
- Boolean Queries (12)
- Document Filtering (11)
- Language Detection (13)
- Predictive Modeling (12)
- Sentiment Analysis (22)
- Summarization (12)
- Tagging (14)
- Taxonomy Classification (15)
- Text Analysis (23)
- Topic Clustering (19)
Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Learn more about Thematic Turn your existing feedback into actionable insights using AI-powered thematic analysis. Learn more about Thematic
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Learn more about Advize Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about. Learn more about Advize
#1 Web Scraping Software and Service. Trusted by 1/3 of the Fortune 500 & five star rated customer support. Mozenda Provides: 1) Cloud-hosted software 2) On-premise software 3) Data Services Over 15 years of experience, Mozenda enables you to automate web data extraction from any website. Learn more about Mozenda #1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500. Learn more about Mozenda
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifters CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Learn more about DiscoverText Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text. Learn more about DiscoverText
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve. Text mining tool for fast extraction of themes and trends. State-of-the-art qualitative content analysis.
Centralpoint is in the 2018 GARTNER MAGIC QUADRANT, and offers tools which automate the indexing, scanning and ingestion of your data (both structured and unstructured). Most importantly, it can AUTO-APPLY (your metadata) rules against any import. We have clients who favor our solution to Google Search Appliance, and/or who need to auto scan and index the CONTENTS of structured data (oracle, SQL, Json, XML), or unstructured data (PDF, Word, other) Oxcyon's in the 2018 GARTNER MAGIC QUADRANT - schedule a demo so that we can import your data, to auto apply (your) metadata and rules
Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters. Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters.
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more. Language processing platform that supports 22 languages and a Twitter-mode. Includes sentiment, categorization, and entity extraction.
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing. Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). Real-time, multi-language customer and employee open-text feedback topic and topic level sentiment categorization service.
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy. Clarabridge text analytics is best in class solution for voice of the customer programs.
Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback. Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback.
APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other. APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other.
Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage. Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage.
Integrated customer intelligence system including visual text discovery, sentiment analysis or categorization, and comparison analysis. Integrated customer intelligence system including visual text discovery, sentiment analysis or categorization, and comparison analysis.
SaaS text analytics and reaserch system that includes advanced statistics, linguistic sentiment, and social media monitoring tools. SaaS text analytics and reaserch system that includes advanced statistics, linguistic sentiment, and social media monitoring tools.
Automated predictive analytics for building accurate models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims etc. It uses proprietary technology developed from a University so that it can be used by a non-data scientist. It maximises the performance of the models with the minimum 'human-in-the-loop' input. Automated predictive analytics for text. No data scientist required to build accurate models.
Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts. Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts.
Cx MOMENTS is used by Customer Support Managers to automatically find and trend customer issues in their helpdesk customer support tickets. Cx MOMENTS connects to Zendesk, Freshdesk, Salesforce and Intercom, and detects the topics and problems that regularly crop up in customer support conversations. Our Natural Language Processing and AI help you gain valuable insights from all support tickets in your helpdesk. Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets, Zapier, Zendesk or Rapidminer (no coding required) or via our beautiful API and SDKs. AI platform to analyze text with Machine Learning and turn emails, tweets, surveys or any text into actionable data.
Provides services for automatic extraction of insights from unstructured information sources, including social media posts. Provides services for automatic extraction of insights from unstructured information sources, including social media posts.
Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments A self service text analytics tool requiring no machine training. Just upload your data and get actionable insights in seconds.