Customer Success Software

Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Ulteriori informazioni su Gainsight Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue. Ulteriori informazioni su Gainsight
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. Ulteriori informazioni su SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Ulteriori informazioni su SurveyMonkey CX
Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with ease. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. Ulteriori informazioni su Natero Powerful Customer Success Management platform for B2B SaaS. Ulteriori informazioni su Natero
Kilterly is designed to reduce churn and optimize customer success management with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Ulteriori informazioni su Kilterly Kilterly simplifies customer success efforts through data-driven insight, alerts, and automated proactive communication tools. Ulteriori informazioni su Kilterly

da Zoho Desk

(1.552 recensioni)
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Ulteriori informazioni su Zoho Desk Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Ulteriori informazioni su Zoho Desk
HubSpot customer success software makes it easy to solve customer problems with speed, accuracy, and delight. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy. Ulteriori informazioni su HubSpot Service Hub Keep your team organized, build proactive customer solutions, and keep a pulse on customer happiness with HubSpot Service Hub. Ulteriori informazioni su HubSpot Service Hub
Streamline customer conversations for sales, support and onboarding. Acquire is a scalable suite of tools equipping your agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. Get started with our 14 day free trial or request a demo! Ulteriori informazioni su Acquire Web & in-app real-time customer communication software for sales, support and onboarding. Co-browse, live chat, chatbot, video & voice. Ulteriori informazioni su Acquire
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you can increase retention and conversion rates, while lowering support loads. We even integrate with other support tools for a seamless, all-in-one customer experience. Join more than 500 companies such as Atlassian, Heap, Adroll and Dell, using Elevio to help customers succeed. Ulteriori informazioni su elevio Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff. Ulteriori informazioni su elevio

da Bracket Labs

(14 recensioni)
TaskRay is more than project management. We are the first-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRays templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers. And, it also functions wonderfully as a full-suite project management solution. Ulteriori informazioni su TaskRay TaskRay: More Than Project Management TaskRay is the first-class solution for onboarding customers at scale in Salesforce. Ulteriori informazioni su TaskRay
CloudTalk is full featured cloud based call center solution, ready to use in minute. CloudTalk helps smart companies deliver exceptional customer support & boost their sales. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. Integration into your favourite Helpdesk, E-commerce or CRM solutions. Instant access to phone numbers from more than 60 countries. Feel free to try CloudTalk in action for free. Ulteriori informazioni su CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your free trial today! Ulteriori informazioni su CloudTalk
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place ¿ email, group email like [email protected], SMS text message, live chat, and more. Access Salesforce or CRM data directly in your inbox, so you have the context you need to reply, and your apps instantly stay up-to-date. Give personalized responses with email templates and mail merge. Ulteriori informazioni su Front App Front is the customer success software that brings email, group email like [email protected], SMS texts, live chats and more in one inbox. Ulteriori informazioni su Front App

da Thought Industries

(23 recensioni)
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services with online learning. The platform enables businesses to scale customer onboarding with white-labeled learning environments, embed training directly in your software, measure learner engagement, and offer certifications for completion. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Ulteriori informazioni su Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers with online learning. Ulteriori informazioni su Thought Industries

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Ulteriori informazioni su Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Ulteriori informazioni su Zendesk
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- Ulteriori informazioni su NiceJob ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free! Ulteriori informazioni su NiceJob
Armatic connects support and success teams with every department in the organization for improved customer insights. Customer success and support teams improve NPS scores with Armatic. Solve customer issues quickly! Do you need to issue a refund to a customer, but it requires approval from your success lead? No problem Armatic's workflow process allows for any type of approval rule to quickly resolve customer issues and involve your whole team. Ulteriori informazioni su Armatic Armatic connects support and success teams with every department in the organization for improved customer insights. Ulteriori informazioni su Armatic

da CustomerFirst Now

(0 recensioni)
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes. Ulteriori informazioni su CFN Insight Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting. Ulteriori informazioni su CFN Insight
Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Ulteriori informazioni su Bitrix24 Bitrix24 free customer success and customer relationship management platform used by 4 million businesses worldwide. Cloud/open source. Ulteriori informazioni su Bitrix24

da Agile CRM

(318 recensioni)
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Ulteriori informazioni su Agile CRM Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Ulteriori informazioni su Agile CRM

da Zendesk

(2.062 recensioni)
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

da Zendesk

(2.062 recensioni)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

da Zendesk

(2.062 recensioni)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

da Zendesk

(2.062 recensioni)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Copper (formerly ProsperWorks CRM) is the #1 CRM for Customer Success G Suite users. Copper CRM seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper. Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today. Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google.

da Preferred Market Solutions

(77 recensioni)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.

da Liveoak Technologies

(33 recensioni)
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices. Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Cloud-based customer on boarding solution that assists firms with customer segmentation, task scheduling and customized reporting.

da Intellum

(16 recensioni)
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. The Exceed LMS allows learning professionals to mix and match a wide variety of file types including documents, spreadsheets, presentations and PDF files, traditional e-learning assets like SCORM or AICC-compliant courseware, and non-traditional resources like links to YouTube videos, TEDTalks or blog posts. The result is a more modern enterprise learning experience. Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. AppsForOps Timeline is a game changing Customer Success software platform.
Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with actionable insights throughout their customer journey. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. At Skilljar, we believe that the best LMS is easy to use and runs smoothly for students and admins. It works with your business, can be accessed anywhere and allows you to create a story with your content. That's what we've built - beautiful training experiences backed by data. Additionally, Skilljar makes integrations easy, and includes a complete analytics dashboard. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer success platform that helps bring all customer data together in one place to understand user behavior & improve interactions.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences to follow onboarding - trial - upsell - churn risk. Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time.
Boost customer success & support without breaking. Help your most valuable and freemium customers alike, with a scalable self-service platform by inSided. Leverage an online community for better answers, use contextual widgets to get the right content to customers at the right time, and build a knowledge base that is never out of date. Increase retention, product adoption, engagement and customer experience while reducing overall costs & effort from your CSM¿s. Integrations. Scaling B2B Software customer success & support by turning your support area into a self-service experience.

da PUG Interactive

(6 recensioni)
For large communities and enterprise applications, Picnic delivers the worlds most sophisticated gamification solutions. Created in 2008 by veteran video game designers, Picnic is the high-performance choice for driving community participation, recognition, loyalty and engagement. Features: adaptive quests, teams, PBL, milestones, levels, collaborative challenges, virtual goods, content challenges, social login, sharing, voting, enterprise integration hub, mini-games and more. Large community enterprise solution built by veteran video game designers. High-performance engagement, recognition, loyalty.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.

da Creedenz Solutions

(5 recensioni)
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.

da Stonegate Advisors

(4 recensioni)
STAMP is a B2B Customer Success Platform for companies with > $25M in revenue that visualizes data in real time, starting with a summary dashboard across your customer base, while enabling drill down to each and every client. STAMP also provides comparative analytics by decision maker, company, and account manager. STAMP empowers organizations to analyze whats most important to their customers, measure performance in key categories, and implement remediation and retention strategies. STAMP is a B2B Customer Success Platform that determines how well you are delivering on the needs of your most important customers.
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three. UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.
HubSpot customer success software makes it easy to manage and connect with customers. Inside you will find help desk, built to help keep you organized and your customers successful; knowledge base, a proactive solution to help customers help themselves; customer feedback, surveys and insights designed to give you a pulse on customer happiness; reporting and automation throughout all tools to help scale and improve positive results. Keep your team organized, build proactive customer solutions, and keep a pulse on customer happiness with HubSpot Service Hub.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Customer self-service software that enables you to manage both online content & correspondence through a single process. Customer self-service software that enables you to manage both online content & correspondence through a single process.
Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success. Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.
Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it. Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it.
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.

da CustomerSuccessBox

(0 recensioni)
An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.
Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.
Make calls cool again! Replace your old phone number with the SnapCall digital button. Allow your internet users to call you in 1 click directly from your website. Control when and who can call you to receive only qualified calls. Choose which service will pick up the call and receive those calls with contextual data from the caller. SnapCall increases your conversion rates, preserve confidentiality and loyalty of your customers. Improve your customers journey by allowing them to call you in 1 click from your website with 1 click. Receive those contextual calls.
Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.
From subscription analytics to customer success, Vitally provides B2B SaaS companies with a platform to convert trials, measure & grow MRR, reduce churn, and build more successful customers. With Vitally, you no longer need multiple tools just to track your subscription KPIs, trials, and address Customer Success. By unifying your product usage and subscription data, combined with powerful metrics & alerts, we help you tackle churn and build a growing, successful B2B SaaS company. Analytics-focused platform for B2B SaaS companies to measure & optimize trial conversions, subscriptions, and customer success.

da Churnly Technologies

(0 recensioni)
Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.
User research and customer development platform that helps companies of all sizes to learn from their users. User research and customer development platform that helps companies of all sizes to learn from their users.
Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps! Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps!
letzNav is a product adoption and user engagement platform for web-based applications. letzNavs tools show users how to complete a task, prompt them to correct errors, and streamline how they search for support content. letzNav is the ideal solution for faster product adoption, simplified user onboarding, and seamless change management. letzNav can provide: - 60% Reduction in Training and Enablement Costs - 30% Savings in Ongoing Support Costs - 3x Faster Product Adoption Product adoption solution that offers real-time guidance and support within enterprise applications for your customers and employees.
AI driven customer success management with built in customer success scores. AI driven customer success management with built in customer success scores.
Weav combats churn uniquely in multiple ways, rather than just from one angle. It's 100% automated and provides the tools you need to fight churn on the fly. Weav helps customers stay with in-app detours to prevent cancels, predicting when they cancel, recover failed payments and more. It's important to understand churn is a symptom of something bigger. The faster you understand why your customers cancel, the sooner you can get to fixing it. Stop trying to fix the sink when the well. Keep the customers you've earned. With our automated features, Weav offers detours to prevent cancels, recovers payments & more.