Customer Success Software

Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

Perché Capterra è gratis
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Ulteriori informazioni su Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Ulteriori informazioni su Zendesk
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Ulteriori informazioni su ChurnZero ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Ulteriori informazioni su ChurnZero
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and deploy actions that drive business outcomes for your clients. Ulteriori informazioni su Gainsight CS B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce c Ulteriori informazioni su Gainsight CS
Natero consente ai responsabili del successo dei clienti di prevenire abbandoni, aumentare l'espansione dell'account e gestire più clienti con facilità. Natero è l'unica soluzione per il successo dei clienti in grado di combinare analisi predittiva, customer intelligence e gestione del flusso di lavoro in una piattaforma unificata. Questo approccio basato esclusivamente sui dati, consente ai fornitori di software B2B di gestire in modo proattivo il successo dei clienti e di massimizzare il valore del ciclo di vita degli stessi. Ulteriori informazioni su Natero Potente piattaforma di gestione del successo dei clienti per SaaS B2B. Ulteriori informazioni su Natero
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. Ulteriori informazioni su SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Ulteriori informazioni su SurveyMonkey CX
Kilterly is designed to reduce churn and optimize customer success management with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Ulteriori informazioni su Kilterly Kilterly simplifies customer success efforts through data-driven insight, alerts, and automated proactive communication tools. Ulteriori informazioni su Kilterly
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners. Ulteriori informazioni su Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Ulteriori informazioni su Skilljar
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Ulteriori informazioni su Liveoak Liveoak Technologies. We get virtual business done. Ulteriori informazioni su Liveoak
TaskRay is a first-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers. And, TaskRay also functions wonderfully as a full-suite project management solution. Ulteriori informazioni su TaskRay TaskRay is a first-class solution for onboarding customers at scale in Salesforce. Ulteriori informazioni su TaskRay
Boost customer success & support without breaking. Help your most valuable and freemium customers alike, with a scalable self-service platform by inSided. Leverage an online community for better answers, use contextual widgets to get the right content to customers at the right time, and build a knowledge base that is never out of date. Increase retention, product adoption, engagement and customer experience while reducing overall costs & effort from your CSM¿s. Integrations. Ulteriori informazioni su inSided Scaling B2B Software customer success & support by turning your support area into a self-service experience. Ulteriori informazioni su inSided
Zoho Desk è un'applicazione per il servizio clienti basata sul web che consente alle aziende di creare relazioni più solide con i clienti. Grazie a Zoho Desk gli agenti saranno più produttivi, i manager più incisivi e i clienti più autonomi. È personalizzabile, pratico da utilizzare ed economicamente conveniente. Incluso nella suite di 30 software aziendali di Zoho, Zoho Desk ti consente di mettere il servizio clienti al centro della tua azienda. Ulteriori informazioni su Zoho Desk Metti il servizio clienti al centro della tua azienda. Rendi gli agenti più produttivi, i manager più incisivi e i clienti più autonomi. Ulteriori informazioni su Zoho Desk
Il software per il successo dei clienti HubSpot semplifica la gestione e il contatto con i clienti. Include: helpdesk realizzato per consentire di organizzarsi e garantire il successo dei clienti, knowledge base, ossia una soluzione proattiva che consente ai clienti di risolvere da soli i problemi, feedback dei clienti, sondaggi e approfondimenti progettati per fornire una valutazione della soddisfazione dei clienti, creazione di report e automazione di tutti gli strumenti per espandere e migliorare i risultati positivi. Ulteriori informazioni su HubSpot Service Hub HubSpot Service Hub consente di mantenere organizzato il tuo team, creare soluzioni proattive per i clienti e monitorare la loro soddisfazione. Ulteriori informazioni su HubSpot Service Hub
Streamline customer conversations for sales, support and onboarding. Acquire is a scalable suite of tools equipping your agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. Get started with our 14 day free trial or request a demo! Ulteriori informazioni su Acquire Web & in-app real-time customer communication software for sales, support and onboarding. Co-browse, live chat, chatbot, video & voice. Ulteriori informazioni su Acquire
CloudTalk is a phone system, ready to use in a minute. We have already worked with 1000+ customers, from companies as DHL, Electronic Star, Yves Rocher, Karcher and many others. Simplify the lives of your sales and customer support teams with more than 40 advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE. Ulteriori informazioni su CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Ulteriori informazioni su CloudTalk
Front è il software di successo dei clienti pensato per clienti e team felici. Con Front puoi gestire tutte le conversazioni dei tuoi clienti in un unico posto: e-mail, e-mail di gruppo come per le storie di successo, SMS, chat dal vivo e altro. Accedi ai dati di Salesforce o CRM direttamente nella tua casella di posta, in modo da avere chiaro il contesto per rispondere e mentre le tue applicazioni vengono aggiornate all'istante. Fornisci risposte personalizzate con modelli di e-mail e stampa unione. Ulteriori informazioni su Front App Front è il software di successo dei clienti che concentra, in una sola casella di posta, e-mail, e-mail di gruppo come per le storie di successo, SMS, live chat e altro. Ulteriori informazioni su Front App
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- Ulteriori informazioni su NiceJob ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free! Ulteriori informazioni su NiceJob
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services with online learning. The platform enables businesses to scale customer onboarding with white-labeled learning environments, embed training directly in your software, measure learner engagement, and offer certifications for completion. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Ulteriori informazioni su Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers with online learning. Ulteriori informazioni su Thought Industries
Armatic connects support and success teams with every department in the organization for improved customer insights. Customer success and support teams improve NPS scores with Armatic. Solve customer issues quickly! Do you need to issue a refund to a customer, but it requires approval from your success lead? No problem Armatic's workflow process allows for any type of approval rule to quickly resolve customer issues and involve your whole team. Ulteriori informazioni su Armatic Armatic connects support and success teams with every department in the organization for improved customer insights. Ulteriori informazioni su Armatic

da CustomerFirst Now

(0 recensioni)
Premiata nel 2018 con il Customer Journey Mapping Innovation Award, CFN Insight è una piattaforma leader per la mappatura di viaggi, che consente alle aziende di monitorare, gestire e migliorare il viaggio dei propri clienti. La CX (customer experience) sta diventando il più importante elemento di differenziazione di un marchio ed è un indicatore del successo aziendale a lungo termine. Oltre alle semplici mappe di viaggio, CFN Insight aiuta le aziende a identificare, dare priorità, gestire ed eseguire le azioni più efficaci, che permettono loro di offrire esperienze leader del mercato e risultati finanziari migliori. Ulteriori informazioni su CFN Insight Ti consente di fornire un'esperienza del cliente straordinaria attraverso visualizzazioni del percorso del cliente, collaborazione in team e creazione di report potente. Ulteriori informazioni su CFN Insight
Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Ulteriori informazioni su Bitrix24 Bitrix24 free customer success and customer relationship management platform used by 4 million businesses worldwide. Cloud/open source. Ulteriori informazioni su Bitrix24
Il software per il successo dei clienti di Agile CRM consente di fornire un servizio clienti di qualità superiore e garantire la loro soddisfazione a lungo termine. Agile CRM consente alle aziende di offrire un'esperienza di assistenza clienti maggiormente personalizzata. Le potenti funzionalità di automazione dell'helpdesk consentono di comprendere meglio i clienti, permettendo di essere presenti per fornire assistenza quando è più necessario. Ulteriori informazioni su Agile CRM Agile CRM è una suite completa per vendite, marketing e servizi, progettata per consentire alle PMI di vendere e commercializzare come le aziende delle classifiche Fortune 500. Ulteriori informazioni su Agile CRM
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Ulteriori informazioni su Knowledge Center Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information. Ulteriori informazioni su Knowledge Center
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Copper (in precedenza noto come ProsperWorks CRM) è il CRM nº1 per gli utenti G Suite responsabili del successo dei clienti. Il CRM Copper si integra perfettamente con G Suite, eliminando l'inserimento manuale dei dati ed è semplicissimo da usare. Chi è in grado di utilizzare Gmail potrà utilizzare Copper senza alcun problema. Unisciti agli oltre 12.000 clienti che amano utilizzare Copper e inizia a vendere di più con il CRM oggi più apprezzato dai team. Con Copper e Google puoi concentrarti sulle relazioni anziché sui record. L'unico CRM creato per e utilizzato/consigliato da Google.
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Build your multichannel customer platform through Crisp and start to communicate with your customers seamlessly. With our Team Inbox, Crisp lets you chat with your customers and makes things simple for busy businesses. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. Your all-in-one platform for multi-channel communication.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
Userpilot consente ai team addetti al prodotto, alla UX e al successo dei clienti di aumentare l'adozione da parte dell'utente, grazie a esperienze del prodotto basate sul comportamento. Potrai creare esperienze belle, personalizzate e altamente personalizzabili sul tuo prodotto per spianare la strada verso il successo. Potrai inoltre migliorare rapidamente il processo di registrazione delle nuove iscrizioni, attivare suggerimenti interattivi quando sono pertinenti e aiutare gli utenti a comprendere il valore, il tutto senza alcuna programmazione. Userpilot consente anche di migliorare la fidelizzazione degli utenti e stimolare la scoperta delle funzionalità man mano che il tuo prodotto si evolve. Userpilot consente ai team addetti al prodotto, alla UX e al successo dei clienti di aumentare l'adozione da parte dell'utente, grazie a esperienze del prodotto basate sul comportamento. Non è necessario conoscere linguaggi di programmazione.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Magentrix provides Portals that allow companies to extend investments in Salesforce CRM to their channel partners and customers. A certified Salesforce partner for the last 7 years, we have a 5-star rating on AppExchange. The majority of our clients get up and running in days not months. Use your existing processes from Salesforce. Customizable based on needs; choose what to share and how to show it. Visualize deal cycle stages and customize content based on where partners are in the cycle. Magentrix provides Portals that allow companies to extend existing investments in Salesforce CRM to their partners and customers.
Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices. Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Cloud-based customer on boarding solution that assists firms with customer segmentation, task scheduling and customized reporting.
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. The Exceed LMS allows learning professionals to mix and match a wide variety of file types including documents, spreadsheets, presentations and PDF files, traditional e-learning assets like SCORM or AICC-compliant courseware, and non-traditional resources like links to YouTube videos, TEDTalks or blog posts. The result is a more modern enterprise learning experience. Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. AppsForOps Timeline is a game changing Customer Success software platform.
Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with actionable insights throughout their customer journey. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Aumenta il successo dei clienti senza assumere altro personale di supporto. Elevio è una piattaforma self-service che consente ai clienti di ottenere facilmente i contenuti di supporto giusti, quando e dove ne hanno bisogno, per aumentare la fidelizzazione e i tassi di conversione, riducendo al contempo i carichi di lavoro del supporto. Si integra anche con altri strumenti di supporto per un'esperienza del cliente completa e senza problemi. Unisciti a oltre 500 aziende come Atlassian, Heap, Adroll e Dell, utilizzando Elevio per aiutare i tuoi clienti ad avere successo. Elevio è una piattaforma self-service che consente di aumentare facilmente il successo dei clienti, senza assumere personale di supporto.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer success platform that helps bring all customer data together in one place to understand user behavior & improve interactions.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences to follow onboarding - trial - upsell - churn risk. Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time.
Picnic offre le soluzioni di ludicizzazione più sofisticate al mondo alle grandi comunità e alle applicazioni aziendali. Creato nel 2008 da esperti progettisti di videogiochi, Picnic è la scelta ad alte prestazioni che stimola la partecipazione, il riconoscimento, la fedeltà e il coinvolgimento della comunità. Funzionalità: ricerche adattive, team, PBL, tappe, livelli, sfide collaborative, beni virtuali, sfide relative ai contenuti, accesso social, condivisione, votazione, hub di integrazione aziendale, mini-giochi e altro ancora. Una grande soluzione di community di livello enterprise creata da esperti dei videogiochi. Coinvolgimento, riconoscimento, lealtà ad alte prestazioni.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.
AppFollow drives a holistic approach to app management that helps to unlock new business opportunities and gives marketing and support teams viable tools to get insights and drive customer engagement. Covering all key areas, such as real-time data performance monitoring, following competitors and benchmarks, keywords optimization, AppFollow provides reviews management, enables help desk integrations, and enhances teamwork. A tool for tracking mobile apps to increase user satisfaction, with built in review management to quickly respond to customers.
UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around users needs. Centered on customer success.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Customer self-service software that enables you to manage both online content & correspondence through a single process. Customer self-service software that enables you to manage both online content & correspondence through a single process.
Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success. Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.
Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it. Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it.
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.

da CustomerSuccessBox

(0 recensioni)
An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.
Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time
Enterprises turn to NGDATAs Intelligent Engagement Platform to uncover emerging opportunities in customer data and for the orchestration of hyper-relevant experiences. Through an intuitive UI, Marketers & business users gain unprecedented access to internal & external data and an AI-powered suite of capabilities to analyze, predict, and orchestrate dynamic 1:1 experiences across millions of customers in real-time. NGDATA's Intelligent Engagement Platform (IEP) delivers the most relevant real-time interactions in the world.
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.
Make calls cool again! Replace your old phone number with the SnapCall digital button. Allow your internet users to call you in 1 click directly from your website. Control when and who can call you to receive only qualified calls. Choose which service will pick up the call and receive those calls with contextual data from the caller. SnapCall increases your conversion rates, preserve confidentiality and loyalty of your customers. Improve your customers journey by allowing them to call you in 1 click from your website with 1 click. Receive those contextual calls.
Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.
From subscription analytics to customer success, Vitally provides B2B SaaS companies with a platform to convert trials, measure & grow MRR, reduce churn, and build more successful customers. With Vitally, you no longer need multiple tools just to track your subscription KPIs, trials, and address Customer Success. By unifying your product usage and subscription data, combined with powerful metrics & alerts, we help you tackle churn and build a growing, successful B2B SaaS company. Analytics-focused platform for B2B SaaS companies to measure & optimize trial conversions, subscriptions, and customer success.

da Churnly Technologies

(0 recensioni)
Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.
User research and customer development platform that helps companies of all sizes to learn from their users. User research and customer development platform that helps companies of all sizes to learn from their users.
Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps! Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps!
AI driven customer success management with built in customer success scores. AI driven customer success management with built in customer success scores.
Weav combats churn uniquely in multiple ways, rather than just from one angle. It's 100% automated and provides the tools you need to fight churn on the fly. Weav helps customers stay with in-app detours to prevent cancels, predicting when they cancel, recover failed payments and more. It's important to understand churn is a symptom of something bigger. The faster you understand why your customers cancel, the sooner you can get to fixing it. Stop trying to fix the sink when the well. Keep the customers you've earned. With our automated features, Weav offers detours to prevent cancels, recovers payments & more.

da ThoughtWoot

(0 recensioni)
Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget. Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget.
Comprehensive experience and engagement platform. SmartKarrot enables recurring revenue businesses in connecting insights to automated engagement actions. With comprehensive usage analytics & a host of personalized engagement features - like notifications, pulse feedback, gamification and more - businesses can now drive both customer and product success right from a single platform. Organizations use SmartKarrot to increase customer value, reduce churn and drive experience across touchpoints. SmartKarrot is a Customer Experience Platform that helps recurring revenue businesses to understand, engage & retain their user base.
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.