Service Desk Software

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Freshservice è un helpdesk IT online caratterizzato da un tocco di novità. Questo strumento offre un'esperienza utente nuova oltre a potenti funzionalità di gestione di ticket e risorse, come il rilevamento automatico di nuove risorse, potente gestione della configurazione e analisi dell'impatto avanzata. Gestione di incidenti, problemi, modifiche, release e conoscenze sono solo alcune delle funzionalità che rendono Freshservice una soluzione perfetta per le esigenze di gestione IT della tua organizzazione. Ulteriori informazioni su Freshservice (Helpdesk ludicizzato + Gestione delle risorse) - complicazioni = Freshservice. Inoltre, il service desk è pronto anche per ITIL! Ulteriori informazioni su Freshservice
Il service desk di Vision Helpdesk è un software helpdesk IT certificato PINKVerify ITIL e conforme a ITSM. Lo strumento di service desk di Vision Helpdesk offre funzionalità quali gestione delle risorse, gestione degli incidenti, problemi, cambiamenti, autorizzazioni e distribuzione, richiesta di servizio, catalogo servizi, gestione finanziaria, gestione prodotto e fornitori e altro ancora. Dal 2007 Vision Helpdesk è stato scelto da oltre 15.000 aziende di tutto il mondo. Ulteriori informazioni su Vision Helpdesk Il service desk di Vision Helpdesk è un software di helpdesk IT certificato PINKVerify ITIL e conforme con ITSM. Ulteriori informazioni su Vision Helpdesk
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Ulteriori informazioni su Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Ulteriori informazioni su Zendesk
LiveAgent è un software di helpdesk che si adatta a tutti i tipi di imprese, indipendentemente dalle dimensioni. Essere il terzo produttore di smartphone nel 2015 comporta molte responsabilità, per questo Huawei ha deciso di affidarsi a LiveAgent come soluzione di assistenza clienti. LiveAgent si attiene ai più alti standard con un livello di soddisfazione pari al 98,6 %. LiveAgent include oltre 170 funzionalità di helpdesk, tra cui live chat, comunicazioni vocali e tramite social media. Ulteriori informazioni su LiveAgent LiveAgent consente alle imprese di migliorare il servizio clienti. Crea una comunità di utenti e aumenta la soddisfazione dei clienti per essere vincente! Ulteriori informazioni su LiveAgent
Jira Service Desk è un moderno software per service desk che tutti possono facilmente utilizzare, facilmente configurabile dal l'amministratore e dotato di tutto ciò di cui i team IT hanno bisogno: regole di automazione, SLA, creazione di report in tempo reale e processi certificati ITIL come incidenti, problemi e gestione del cambiamento. Offri un ottimo servizio, con costi e tempi di installazione notevolmente inferiori rispetto alla concorrenza. Ulteriori informazioni su Jira Service Desk Jira Service Desk è un software per service desk creato per i moderni uffici IT con un costo che parte da soli 10 $ al mese. Provalo gratuitamente su https://www.atlassian Ulteriori informazioni su Jira Service Desk
ManageEngine ServiceDesk Plus è un software per l'helpdesk e la gestione delle risorse completamente basato sul web. Offre un pacchetto integrato con gestione degli incidenti (generazione di ticket per richiesta di assistenza), localizzazione dei beni, acquisti, gestione dei contratti, portale self-service e knowledge base disponibile a un prezzo accessibile. ServiceDesk Plus mette a disposizione tutto il necessario per ottenere un helpdesk IT perfettamente funzionale e un personale di helpdesk produttivo. ManageEngine ServiceDesk Plus è disponibile sia in edizione normale che in versione ITIL. Ulteriori informazioni su ServiceDesk Plus Il software di supporto per l'helpdesk e lo strumento di gestione delle risorse comprendono knowledge base, gestione degli SLA, monitoraggio dei ticket e gestione dello stock. Ulteriori informazioni su ServiceDesk Plus
Il pluripremiato Service Desk di SysAid comprende tutto il necessario per una gestione efficace dei servizi IT in un'unica soluzione conforme alle linee guida ITIL. La soluzione ITSM di SysAid comprende un avanzato modulo per la gestione delle richieste di assistenza e intervento, oltre ad altre funzionalità ITIL di base come la gestione dei problemi e del cambiamento. Include inoltre funzionalità di gestione delle risorse, oltre a moderni strumenti di supporto IT come un portale self-service per gli utenti finali. Chiedi oggi stesso una versione di prova gratuita o contattaci per scoprire che cosa SysAid è in grado di fare per te! Ulteriori informazioni su SysAid Questa collaudata soluzione IT permette di gestire facilmente tutte le attività del Service Desk. Tutti gli elementi essenziali necessari sono infatti riuniti in una dashboard. Ulteriori informazioni su SysAid
Bitrix24 #1 free service desk (helpdesk) solution. Used by 4 million companies. Cloud, mobile, open source editions. Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers. 100% free for teams up to 12 support agents. Ulteriori informazioni su Bitrix24 Bitrix24 #1 free service desk (helpdesk) solution. Used by 4 million companies. Cloud, mobile, open source editions. Ulteriori informazioni su Bitrix24
Mint Service Desk è uno strumento potente e gratuito che riunisce tutte le funzionalità del service desk e della gestione delle risorse, in un'unica soluzione. Si distingue dagli altri fornitori di soluzioni help desk per l'approccio alla comunicazione tra gli agenti, orientato alla chat e per la possibilità di installarlo sull'infrastruttura del cliente, senza la necessità di acquistare un servizio basato sul cloud. Caratteristiche principali: - Struttura di gestione delle risorse versatile - Sistema di gestione dei ticket integrato con la gestione delle risorse - Integrazione dell'e-mail - Tipologie di ticket personalizzati Ulteriori informazioni su Mint Service Desk Piattaforma di service desk e gestione delle risorse estremamente versatile, con una modalità intuitiva per parlare con i potenziali clienti tramite chat. Ulteriori informazioni su Mint Service Desk
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Samanage è la soluzione di service desk più recensita e più votata. Il suo service desk semplifica le attività complesse e automatizza quelle di base, fornendo una vasta gamma di metriche, report e configurazioni, senza alcun sovraccarico. Samanage consente di seguire facilmente il framework ITIL, di ottenere una rapida risoluzioni dei ticket e migliorare gli SLA, evitando di sprecare meno tempo a ripetere la stessa attività più e più volte. Fornisci servizi IT più veloci e intelligenti e smetti di vivere sotto pressione. Ottieni risoluzioni dei ticket più veloci e spreca meno tempo ripetendo lo stesso lavora con la soluzione di service desk più recensita e più votata.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management.
Service desk management solution that enables the employees to streamline the process while maintaining accuracy and cost-efficiency. Service desk management solution that enables the employees to streamline the process while maintaining accuracy and cost-efficiency.
The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSS has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction. The BOSS Solutions Suite is an award winning fully integrated ITSM solution available both on the Cloud and On-Premise.
Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more. Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide great service in a cost effective way. Try service desk software now! Fully-managed service management suite that includes ticketing, workflow automation & notification for service desks and help desks.
Helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.
Raggiungere elevati livelli di servizio soddisfacendo, al contempo, le esigenze dei clienti è essenziale per ogni organizzazione IT. Questo è il motivo per cui è stato progettato l'intuitivo e facile da utilizzare Service Desk di Alloy Navigator, con knowledge base e portale self-service strettamente integrati. Abbinando tutto questo con l'integrazione della gestione delle risorse e l'eccezionale flessibilità del flusso di lavoro intelligente sarà possibile ottenere una soluzione di gestione IT completa. Alloy Navigator è una soluzione per il mondo reale, appositamente progettata per i clienti reali, creata da personale IT reale.
NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, telephony integration. NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud.
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
IN-HOUSE RMA and Service Management for manufacturers. Not all products are serviced in the field. The in-house repair teams of manufacturers use RenewityRMA to manage and track RMAs and repairs of products returned for service. RenewityRMA allows the service team to define, implement, monitor and refine their unique returns and service management processes and custom data themselves, without programming. Stop using excels and emails to track in-house service - use RenewityRMA. Returns and Service Management Software for In-house product service teams - easily configure to your unique process/data, no coding
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys. Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers (MSPs), that aim to grow and deliver world class services. In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale. Getting this done, the easy way, is exactly where Computicate makes the difference. Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified
All IT processes in one tool: ideas, projects, tasks, requirements, testing, and support. Enterprise ServiceDesk solution with nice interface for business users and very flexible open architecture for IT departments
Make PowerShell a real solution. For you and your team. ScriptRunner uses PowerShell to automate and delegate daily tasks intelligently, easily and securely. Especially the ones that keep you from your job. It simplifies the use of PowerShell for administrators, the service desk and end users. That makes ScriptRunner an essential part of a fully automated IT infrastructure. Not tomorrow but today. ScriptRunner is the leading all-in-one solution for PowerShell. Automate and delegate many tasks with PowerShell and ScriptRunner.
Infinity ECM is an Award-winning Business Management platform that brings a fast IT digital enterprise transformation and includes 15+ fully integrated systems modular subsystems that every modern business needs. Combines in one platform & one interface solutions such as: CRM, DMS, RMS+CMS, CMSx2, ITSM, EAM, KMS, BPM, GRC, IAM The Infinity ECM platform has won the prestigious EuroCloud Europe Award for Best European System for 2017. Infinity ECM platform - Award Winning 15 in 1 Business Management Software (CRM, DMS, BPM, CMS, ECM)
Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud. Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
ITSM solution that integrates asset management, task scheduling, ticketing, and more. ITSM solution that integrates asset management, task scheduling, ticketing, and more.
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals. Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.
Akio proposes Akio.CX a unified cross-channel customer conversational platform - voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified cross-channel customer conversational platform combined with a complete listening and analytics system.

da Info Management

(0 recensioni)
Assign, plan, organize and manage internal or external service requests and tasks. Assign, plan, organize and manage internal or external service requests and tasks.
Service and help desk automation for your company that allows you to easily track how your agents are performing. Service and help desk automation for your company that allows you to easily track how your agents are performing.
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement. Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
Halp is a conversational ticketing solution for IT support teams to assign, prioritize, and answer requests from Slack in a message-based interface. In addition, Halps web app allows teams to manage ticketing data, build custom forms, automated redundant tickets, and track your teams overall performance and ROI. Halp integrates directly with Zendesk, JIRA, and other legacy ticketing systems so getting up and running takes just minutes. Halp is a conversational ticketing solution for IT teams to assign, prioritize, and answer requests from Slack.
A complete and easily accessible solution that complies with ITIL practices. Only available in French. A complete and easily accessible solution that complies with ITIL practices. Only available in French.
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making. Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
SP Employee Self-Service Portal turns Office 365 and SharePoint into a next generation portal application, designed to make employees more self-sufficient, automate process flow and shorten cycle times. SP Employee Self-Service Portal provides employee services such as: Central Help Desk (routes to departments) Document Central (policies, forms, other organizational documents) Service Central (central point for frequently used business processes) Employee Directory An out-of-the-box, naive SharePoint, no-code Employee Self Service solution on Office 365, that is 100% customizable.

da DX Business Apps FZE

(0 recensioni)
Manistocrat offers you fully transparent location-based options as customers Manistocrat offers you fully transparent location-based options as customers
Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S. CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and reporting.
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment. Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors. Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.