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Vai oltre le inaffidabili analisi basate sulla sessione come GA e passa agli approfondimenti avanzati basati sull'utente. Ottimo prodotto, ottimo servizio, ottimo prezzo. Guarda oggi stesso come è possibile. Ulteriori informazioni su Kissmetrics Analisi dei clienti avanzate basate sugli utenti a un prezzo eccezionale. Ulteriori informazioni su Kissmetrics
ClosePlan consente alle organizzazioni di vendita aziendali di ottimizzare il processo da opportunità a chiusura. Le schede di valutazione delle trattative di ClosePlan consentono ai team di vendita di determinare con maggior efficacia la loro idoneità, fornendo una lingua di classificazione comune a tutto il team. Grazie alle mappe relazionali di ClosePlan puoi creare organigrammi con funzionalità di trascinamento, di facile utilizzo. I Playbook di vendita di ClosePlan facilitano l'esecuzione della strategia di vendita da parte del team, guidandolo attraverso l'utilizzo di una sequenza di migliori procedure di eventi, basata sulla tua metodologia di vendita. Ulteriori informazioni su ClosePlan ClosePlan è una piattaforma di esecuzione delle vendite che aiuta i team di vendita B2B aziendali a portare opportunità qualificate verso la chiusura. Ulteriori informazioni su ClosePlan

da CustomerFirst Now

(1 recensione)
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Premiata nel 2018 con il Customer Journey Mapping Innovation Award, CFN Insight è una piattaforma leader per la mappatura di viaggi, che consente alle aziende di monitorare, gestire e migliorare il viaggio dei propri clienti. La CX (customer experience) sta diventando il più importante elemento di differenziazione di un marchio ed è un indicatore del successo aziendale a lungo termine. Oltre alle semplici mappe di viaggio, CFN Insight aiuta le aziende a identificare, dare priorità, gestire ed eseguire le azioni più efficaci, che permettono loro di offrire esperienze leader del mercato e risultati finanziari migliori. Ulteriori informazioni su CFN Insight Ti consente di fornire un'esperienza del cliente straordinaria attraverso visualizzazioni del percorso del cliente, collaborazione in team e creazione di report potente. Ulteriori informazioni su CFN Insight
Smartlook è una soluzione di analisi qualitativa per il web e i dispositivi mobili che aiuta oltre 200.000 aziende di tutte le dimensioni e settori a rispondere alle domande sul comportamento degli utenti. Perché gli utenti abbandonano un'azienda o perché non utilizzano una specifica funzionalità? Ora puoi fare a meno delle congetture: registrazioni e mappe termiche sempre attive sui visitatori, ti permettono di visualizzare il comportamento reale degli utenti, mentre il rilevamento automatico degli eventi e le canalizzazioni delle conversioni rivelano le tendenze comportamentali. Non solo numeri e grafici: Smartlook ti spiega anche perché gli utenti si comportano in una certa maniera. Ulteriori informazioni su Smartlook Smarlook è una soluzione di analisi qualitativa per siti web e applicazioni mobili con registrazioni, mappe termiche, eventi automatici e canalizzazioni sempre attivi. Ulteriori informazioni su Smartlook

da SoGoSurvey Enterprise

(609 recensioni)
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La piattaforma di gestione del feedback SoGoSurvey automatizza perfettamente la raccolta e l'analisi di dati per le organizzazioni. Dalla progettazione e distribuzione di un questionario ad analisi e raccomandazioni, la piattaforma fa tutto con facilità e con un livello di sofisticazione raro nel settore. SoGoSurvey si distingue dalla concorrenza per le sue valutazioni costantemente elevate degli utenti, un motore di creazione di report secondo a nessuno, la sicurezza dei dati leader del settore e la migliore assistenza clienti 24 ore su 24, 7 giorni su 7. La piattaforma di gestione del feedback end-to-end SoGoSurvey automatizza perfettamente la raccolta e l'analisi di dati. Ottieni una demo oggi stesso!
Strumenti di feedback e analisi creati per migliorare l'esperienza dei visitatori del tuo sito web. Fornisce mappe termiche, sondaggi di feedback, interviste e altro ancora. Hotjar è uno strumento che risponde alle domande sui tuoi utenti a cui l'analisi tradizionale non può rispondere. Ascolta la vera voce dei tuoi utenti.
BirdEye ti aiuta a essere l'impresa migliore. BirdEye favorisce la crescita dell'impresa ottenendo nuove recensioni e migliorando l'esperienza dei clienti. Oltre 50.000 aziende usano BirdEye per gestire le proprie recensioni, essere reperibili online, raccogliere i feedback dei clienti, migliorare le operazioni e aumentare le entrate. Il software multifunzione di BirdEye comprende monitoraggio, generazione e marketing delle recensioni, sondaggi sui clienti, social, gestione dei ticket di supporto, elenchi, webchat, approfondimenti aziendali e benchmark competitivi. Aiuta le imprese a raccogliere, monitorare e commercializzare le recensioni dei clienti, per gestire la propria reputazione online e migliorare l'esperienza dei clienti.
CardBoard è un'eccellente app per la mappatura delle storie dell'utente. Collabora con il tuo team in tempo reale anche se i membri sono sparsi in tutto il mondo. Facile da usare, aiuta il team a creare prodotti che i clienti amano. Sincronizza le tue schede con strumenti come Jira, Trello, Azure DevOps, VersionOne e Pivotal Tracker. Le tue schede rimarranno aggiornate ogni volta che apporti una modifica. Scopri cosa ti sei perso e prova CardBoard. CardBoard aiuta i team a esplorare e visualizzare in modo collaborativo idee di prodotti, esperienze degli utenti, percorsi dei clienti e altro ancora.
Pendo è stata fondata da ex studenti di Rally, Google, Cisco e Red Hat che hanno unito le proprie capacità e passioni per creare qualcosa che desideravano e che da responsabili di prodotto non avevano mai avuto: un modo semplice per comprendere a applicare ciò che promuove realmente il successo del prodotto. Con potenti funzioni di analisi, feedback degli utenti all'interno dell'applicazione e una guida contestuale progettata per aiutare le aziende a misurare e migliorare l'esperienza dei clienti all'interno delle proprie applicazioni, Pendo mira a migliorare le esperienze aziendali con il software. Permette di acquisire i dati relativi al comportamento degli utenti, segmentare gli utenti e quindi agire tramite messaggi, sondaggi e votazioni interni all'applicazione.
La missione di Mixpanel è aumentare il tasso di innovazione. Questa potente piattaforma di analisi dei clienti consente alle aziende di analizzare modalità e motivi di coinvolgimento, conversione e conservazione degli utenti su dispositivi Web, mobili e intelligenti. I dati raccolti vengono quindi utilizzati per migliorare l'esperienza del cliente. Oltre 26.000 aziende, tra cui il 30% delle Fortune 100, si affidano a Mixpanel per far crescere la propria impresa. Mixpanel ha sede a San Francisco e uffici a New York, Seattle, Austin, Londra, Barcellona e Singapore. Mixpanel aiuta le aziende ad analizzare le modalità di coinvolgimento, conversione e conservazione dei clienti, quindi utilizza i dati raccolti per migliorarne l'esperienza.
LeadsRx is a marketing attribution platform used by B2B and B2C businesses as well as by marketing agencies. The system helps marketers understand how each advertising channel is performing in terms of driving revenue and customer acquisition events. Teams that use LeadsRx maximize Return on Ad Spend (ROAS) by reducing wasted ad spend, improving conversion rates, and understanding customer journeys. LeadsRx works across a wide selection of marketing channels including digital, radio, and TV. Impartial multi-touch attribution for B2B, B2C, and agencies.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Medallias award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value.
WebEngage, being a full-stack marketing automation platform, allows you to get a unified view of your users through its journey designer feature. You can orchestrate complex lifecycle marketing campaigns using a simple drag-n-drop interface on the WebEngage dashboard. User journeys can be designed using specific rules completely customized to suit each business and the kind of user events that occur in the course of a user's lifecycle. WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$
Matomo (formerly Piwik) is the #1 open-source web analytics platform, used on over 1.4 million websites in over 190 countries. Matomo values privacy protection, 100% data ownership and no data sampling. It has two different hosting options - cloud and on-premise. Cloud takes the hassle out of installation, whereas on-premise is the free, open-source and self-hosted PHP/MySQL software you can install on your own server, which gives you max. flexibility. Matomo (formerly Piwik) is the #1 open-source web analytics platform, used on over 1.4 million websites in over 190 countries.
Keatext is an AI-powered text analytics platform that synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as automatic visualization of correlations and trends with immediate report-sharing capabilities. Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard.
Data is not the goal - more conversions is! With Oribi, you can follow every step individual visitors take on your site, learn where they are getting lost on their way to convert, and easily optimize their journeys. With an extremely easy interface, a smart algorithm, and the right set of features, Oribi serves as your single source of truth to monitor, analyze, optimize, and share your marketing efforts. 'Code free', self-served analytics that gets you insights into your customers' behavior and easily optimize their journeys on your site
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Piwik PRO Analytics Suite adheres to stringent data privacy laws around the globe, including EUs GDPR, USs HIPAA as well as Chinese and Russian data protection laws. Unlike most of the competitive products, it also provides you with full data ownership and allows you to apply extra security measures to your data. Piwik PRO is an enterprise analytics suite consisting of Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports. Piwik PRO: Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports.
DemandJump removes the blindspots from digital marketing by revealing more of the customer journey and competitive landscape than you could ever see before. #1 See what consumers are doing - not just which ad they click on, but the websites they visit, the searches they conduct along the path to purchase, and more. #2 See what competitors are doing - where theyre showing up, whats driving their traffic, the content/ads they use, and how you compare. #3 See what you should be doing next. With DemandJump you will see what consumers are doing, see what your competitors are doing, and see what you should be doing next.
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Visual Paradigm helps software development teams to capture correct requirements and transform them into accurate design, thus helping developers to build right software according to requirements. Software design tool with wireframing, process mapping, network diagramming, and visual modelling tools for agile software projects.
You dont have to be a research expert to understand your users. Qualaroo is the first user research tool built for UX Designers. Our mission is to arm UX designers with the insights they need to design confidently. Partner with us for real insights into how your users experience your product and design products people love. SaaS-based solution that gives UX designers the ability to quickly and painlessly conduct user research and design great products.
Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc.

da More than Metrics

(4 recensioni)
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Journey mapping tools help you visualize your customer's experience. Digitizing your journey maps makes it easy to share, collaborate and export them to create professional presentations. Save time and scale journey mapping in your organization. Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings
With so many moving parts, marketing can quickly turn to chaos and no amount of excel sheets, google docs, trello boards or Dropbox folders can untangle the mess, in fact, it compounds it. BUT what if there was a better way? With so many moving parts, marketing can quickly turn to chaos and no amount of excel sheets, google docs, trello boards or Dropbox folders can untangle the mess, in fact, it compounds it. BUT what if there was a better way? Your single source of truth for all marketing operations. Centralise all of your marketing planning, activity and assets in one place.
JourneyLabs helps organizations in healthcare and the workplace rapidly develop and deploy automated digital engagement influenced by real-time customer experience and insights. This cloud-based transformative technology platform uses no-code intelligent journey design. JourneyLabs helps organizations rapidly develop and deploy automated digital engagement through real-time insights & intelligent design
Twik automatically personalizes websites to increase conversions. Based on unique machine learning algorithms capable of understanding site structures and traffic, Twik provides your visitors with tailored content and creates an engaging experience for all users. Twik automatically personalizes websites to increase conversions and creates an engaging experience for all users.
Digital intelligence cloud that helps businesses drive marketing pursuits basis customer-centric insights and analysis. Digital intelligence cloud that helps businesses drive marketing pursuits basis customer-centric insights and analysis.
Meet your customers changing needs with the leading digital engagement technology for top insurers. Our advanced customer communication and document automation solutions integrate into your business to create better experiences, greater efficiency and more agility across any platform. GhostDraft empowers insurers to create better customer experiences, greater efficiency and more agility through advanced CCM.

da Proud Sourcing

(1 recensione)
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Customer journey mapping solution that helps businesses understand customer touch-points & underlying processes through brainstorming. Customer journey mapping solution that helps businesses understand customer touch-points & underlying processes through brainstorming.

da SUCCESS4MOBILE

(1 recensione)
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Helps marketers maximize media spend and get full visibility of their return-on-ad-spend (ROAS) from each mobile campaign. Helps marketers maximize media spend and get full visibility of their return-on-ad-spend (ROAS) from each mobile campaign.

da Glassbox Digital

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Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why. Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why.

da Pygmalios

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Actionable business insights and reports that help to increase in-store revenue. Actionable business insights and reports that help to increase in-store revenue.

da Kitewheel

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Kitewheel delivers AI driven, omni-channel customer experiences in real time. Kitewheel delivers AI driven, omni-channel customer experiences in real time.

da Quadient

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Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time.

da Strativity Group

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Customer journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process. Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process.

da Pointillist

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Customer journey analytics solution that enables businesses to build journey maps, measure performance, and personalize customer experience. Customer journey analytics solution that enables you to build journey maps, measure performance, and personalize customer experience.

da Ethos Integrated Solutions

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Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys. Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys.

da Jogogo Media

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Jogogo is changing the future of brick and mortar institutions with real-time analytics that allow companies to reshape the customer journey offline. Our mobile engagement platform provides companies with real-time data from in-store customers using the devices customers carry -- no apps or beacons. We let companies bridge the gap between physical and digital experiences with valuable insights like location intelligence to enhance the customer experience. Digitally connects businesses and in-store customers. Providing visitors with a better experience and retailers with stronger data.

da BryterCX

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Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey. Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey.

da INES CRM

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A suite of CRM solutions designed to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company. CRM solutions built to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company.

da Indoo.rs

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Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience. Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience.

da Trencube

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Smartphone detection solution for measuring customer behavior or counting people within the designated zone. Smartphone detection solution for measuring customer behavior or counting people within the designated zone.

da Auryc

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Auryc is a client-side journey intelligence platform that surfaces real-time insights with powerful visual context across all of your digital ecommerce journeys. We are helping enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction. Aurycs like having an expert CX analyst in-house who witnesses and delivers deep ROI insights about what your customers are experiencing and why they are buying- or why not. Auryc is a real-time journey intelligence platform that helps organizations have a visual insight into their customer's journey

da CEMantica

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CEMantica is a customer journey mapping tool providing a solution to map the interactions and emotions that are generated throughout the journey of your customer. The solution is natively integrated with Microsoft Dynamics 365 Customer Engagement platform, allowing to -Connect personas to real customer profiles -Generate Analytical dashboards providing actionable results -Centralise siloed data to drive brighter insights Customer journey mapping tool that helps businesses visualise, understand and analyse customer experience through a CRM integration.

da TandemSeven

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Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Tired of juggling disparate tools, data, and file formats? Cora Journey360 is a single platform for creating and sharing all of your CX and UX assets, with a direct link to the underlying research data. Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.

da Digital Crumbs Analytics

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Compare visitors with different levels of engagment towards your site with our user-friendly visitor journey and highlight tool. Compare visitors with different levels of engagment towards your site with our user-friendly visitor journey and highlight tool.

D1

da D1

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D1 enables enterprise digital transformation through better engagement journeys when sending omnichannel communications to customers through the cloud. The platform works as a messages aggregator and an orchestration software that not only optimizes costs but also improves customer experience in the process. Customer experience management solutions that help enterprises map, build and execute better customer journeys.

da Cerebri AI

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Cerebri AI develops and sells the most sophisticated AI-enabled customer experience (CX) platform. Cerebri Values CX v2 (CVX) is a leap forward in applying artificial intelligence to measure customer engagement and drive financial results for large enterprises at scale. It uses reinforcement learning to gain deeper insights from customer journeys, measure customer commitment across brands and predict Next Best Action{set}s to create personalized experiences throughout the customer life cycle AI-enabled Customer Experience platform for the enterprise.

da Cleeng

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ChurnIQ mitigates subscriber churn and increases retention rates along the subscriber lifecycle. When data gets processed and key insights are displayed via robust analytics, decision-makers are empowered to implement retention strategies that strengthen their monthly recurring revenues (MRR). Key competitive advantages are: breaking down fragmented data silos, offering persona relevant data storytelling capabilities and the ability to install it quickly, with no friction. Subscriber retention analytics suite that works with data captured throughout the whole subscriber journey.

da Minha Visita

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Helps businesses manage customers and their sales teams. Helps businesses manage customers and their sales teams.