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Informazioni su Unifocus

La tecnologia UniFocus offre ottimi strumenti di gestione del personale che consentono ai dirigenti di prendere decisioni più intelligenti più in fretta.

Ulteriori informazioni su Unifocus

Aspetti positivi:

Ease of use, very simple to navigate - changes can be made easily.

Aspetti negativi:

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.

Valutazioni di Unifocus

Punteggio medio

Facilità d'uso
4,1
Servizio clienti
4,1
Caratteristiche
4,1
Rapporto qualità-prezzo
4,2

Lo consiglieresti?

7,7/10

Unifocus ha una valutazione complessiva di 4,4 stelle su 5, calcolata sulla base di 48 recensioni degli utenti di Capterra.

Hai già usato Unifocus?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (48)

Sasha
Food & Beverage Reservations Manager (UK)
Industria alberghiera, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Unifocus is a Great Application

4,0 anno scorso

Commenti: Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Aspetti positivi:

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Aspetti negativi:

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Samantha
Overnight valet (USA)
Industria alberghiera, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Number one

5,0 anno scorso

Aspetti positivi:

Easy to use. Easy to install. Plenty of uses

Aspetti negativi:

Sometimes the system crashes and they dont list updates right away

Utente Verificato
Utente LinkedIn Verificato
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

This app has potential but it has a long way to go

2,0 2 anni fa

Commenti: mid. has potential but currently very frustrated. unexceptional

Aspetti positivi:

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Aspetti negativi:

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

Cindy
Dir of HR (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Product

5,0 anno scorso

Aspetti positivi:

I like UniFocus' ease of use and that it integrates with our other systems the most.

Aspetti negativi:

There is quite a bit of company set up that must be done to take advantage of UniFocus' tools, but it's all worth it.

tamas
Executive Sous Chef (USA)
Industria alberghiera, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good product in some areas, in some other areas it does not translate well to my field

5,0 3 anni fa

Commenti: Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I cant really opinionate on the rest of the features.

Aspetti positivi:

Its easy to use, convenient to track payroll,

Aspetti negativi:

I wish the mobile version would have full functionality

Linda
HR Manager (USA)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Overall, a good product

4,0 3 anni fa

Commenti: Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Aspetti positivi:

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Aspetti negativi:

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Risposta di Unifocus

3 anni fa

Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at [email protected] as we can get this issue corrected.

Samantha
Guest assistant (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Works great for groups

5,0 2 anni fa

Aspetti positivi:

It allows you to see your schedule and co workers. For easy access to switch schedules. It also allows you to check the hours you have worked.

Aspetti negativi:

I don't really like that you can't talk to your bosses or co workers

Nikki
Assistant General Manager (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Meets all of our needs

5,0 3 anni fa

Commenti: The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Aspetti positivi:

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Aspetti negativi:

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Anissia
HR Manager (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Needs improvement

2,0 3 anni fa

Aspetti positivi:

Not a fan of the software. The software is not the most intuitive.

Aspetti negativi:

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Alternative considerate: ADP Workforce Now

Perché passare a Unifocus: Was not my choice to go with Unifocus.

Risposta di Unifocus

3 anni fa

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at [email protected] and we will be happy to help find a solution for you promptly.

Drew
Director of Finance (USA)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

sorry - not a fan

3,0 3 anni fa

Commenti: in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting software as well - and continually volunteer to Beta other products

Aspetti positivi:

I have yet to find that "wow this is great" feature

Aspetti negativi:

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

Risposta di Unifocus

3 anni fa

Dear Drew, Thank you for your review and comments. We would like to meet with you to review the use of reports and what your struggles are with them as well as with the time clock. It is a smart clock and thus it should operate effortlessly for your employees and perhaps we should look at cleaning or replacing the finger pad. We have a new dashboard and features in version 10 of Budgeter that I would like to show you. Perhaps we can find that 'wow' factor or feature. Again, thank you and we look forward to hearing from you at [email protected].

Elizabeth
Director of Security (USA)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy breezy

5,0 3 anni fa

Aspetti positivi:

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Aspetti negativi:

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Greg
General Manager Revue & Garrison (USA)
Industria alberghiera, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent system

5,0 3 anni fa

Commenti: When used properly Watson is a huge time saver for department head and assistant managers as it does much of the schedule writing for them.

Aspetti positivi:

I really appreciate the ease of use and intuitive UI. It really has the flexibility to accomplish whatever you might need to do and has the ability to really understand real world scheduling.

Aspetti negativi:

The training program is a little dense and could be better tiered out. It's a big system to try to teach in one sitting.

aja
outlet manager (USA)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Everyday Use

5,0 3 anni fa

Aspetti positivi:

It helps with forecasting and recording the punches'

Aspetti negativi:

There is nothing that I don't like about the software

Jean
Chief Steward (Canada)
Industria alberghiera, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Bring Back Shift View

4,0 3 anni fa

Aspetti positivi:

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back. Make the setup so it fits on one screen please

Aspetti negativi:

Since the upgrade staff and shift do not fit on one screen. BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was. Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Risposta di Unifocus

3 anni fa

Thank you for your review and comments. The binocular view is available in the dropdown when you right click on the employee name. You can also add and drop shifts when you select the open shifts field on the day you want to schedule. Please reach out to this reply and I will be most happy to schedule a session to show you the options as they are built in version 10. -Regards Eddie Hartmann [email protected]

RodNey
Assistant General Manager (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Solid platform for time management

4,0 3 anni fa

Aspetti positivi:

Time clocks and labor management synergy

Aspetti negativi:

Many of the reports are very difficult to use for the purpose we need them to be used for.

Risposta di Unifocus

3 anni fa

RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at [email protected] and we will review our reporting options with you.

Subhankar
Director of Housekeeping (Canada)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Unifocus area of improvement

3,0 3 anni fa

Aspetti positivi:

User friendly and welcoming mobile app.

Aspetti negativi:

needs to have a schedule display option on a screen rather than just printing. Employee management can be better UI such as drag and drop to different job positions Current schedule does not show any alert if there is a conflict from the previous week's schedule.

Risposta di Unifocus

3 anni fa

Subhankar, thank you for completing this review. Please contact us at [email protected] to arrange a time so that we may review our alerts with you and offer suggestions to improve your use of the scheduler.

Duane
Assistant Director of Aquatics (USA)
Industria alberghiera, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good Scheduling Software

4,0 3 anni fa

Commenti: Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I am happy that we have a scheduling software that works well for what we need it to do, it would just be nice if they could work out to the two things mentioned above.

Aspetti positivi:

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Aspetti negativi:

Long loading times and clunky point tracking system make using it some days stressful.

Claudia
Director of Human Resources (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great labor management tool

5,0 3 anni fa

Commenti: Very satisfied with the software.

Aspetti positivi:

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Aspetti negativi:

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Kris
Venue manager (Canada)
Industria alberghiera, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

User since day 1

2,0 3 anni fa

Aspetti positivi:

The overall end results on a day to day, week to week are good

Aspetti negativi:

Program pulls into too much information to generate ease of use

Risposta di Unifocus

3 anni fa

Kris, thank you for your review. We would like to discuss your comment regarding too much information. We strive to give pertinent information in the management of labor within our platform and would like to learn your perspective on making it easier to use. Please reach out to us at [email protected] at your earliest convenience.

Marie
Athletic Director (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

UniFocus

4,0 3 anni fa

Commenti: I'm neutral, I have not had the opportunity to try other programs because this is what my employer uses.

Aspetti positivi:

It is easy to use for logging my employees time and attendance

Aspetti negativi:

There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.

Allyson
Food and Beverage Supervisor (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Unifocus is ehh.

3,0 3 anni fa

Commenti: Its only i suppose, best part is easy use and navigation for the phone app. It is a bit complex for the desktop version but not bad

Aspetti positivi:

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Aspetti negativi:

My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in

Maria
Director of Front Office (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Unifocus

5,0 3 anni fa

Commenti: Overall I am satisfied with the product, I believe the web base format could be more user friendly

Aspetti positivi:

Allows us to run reports in order to be cost-efficient with our staffing

Aspetti negativi:

The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer

Garrett
General Manager (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Most Things Work Well.....

5,0 3 anni fa

Commenti: It works well in interfacing with our other programs

Aspetti positivi:

Ease of use, very simple to navigate - changes can be made easily

Aspetti negativi:

The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered

Jennifer
AGM (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Cost Effective

5,0 3 anni fa

Commenti: Overall it is a very user friendly and not time consuming.

Aspetti positivi:

It is very user friendly. The way I can upload/export, all the information into our company's database.

Aspetti negativi:

The reports on forecasting. That is only because I have not been properly trained.

Stephanie
Spa Director (USA)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use

5,0 3 anni fa

Aspetti positivi:

I like Unifocus overall. It has so many features and they are user friendly, which is important to me.

Aspetti negativi:

There are so many things available that it can be overwhelming. The training course that I attended recently helped though.