--- description: Scopri le funzionalità di Hipporello Service Desk for Trello, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hipporello Service Desk for Trello - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per l'automazione dei contact form](/directory/10023/forms-automation/software) > [Hipporello Service Desk for Trello](/software/1010843/hipporello) # Hipporello Service Desk for Trello Canonical: https://www.capterra.it/software/1010843/hipporello Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1010843/hipporello?page=2) > Service Desk che integra perfettamente le richieste di clienti e dipendenti nelle schede di Trello, utilizzando moduli ed e-mail online. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 20 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 20 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Hipporello ## Contesto commerciale - **Prezzo di partenza**: 10,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, croato, danese, ebraico, estone, finlandese, francese, galiziano, giapponese, greco, hindi, indonesiano, inglese, irlandese, islandese, italiano, kazako, lettone, lituano, malese, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Stati Uniti ## Funzionalità - Alerts/Escalation - Analisi dati - Assistenza clienti - Automazione dei processi e dei flussi di lavoro - Avvisi/Notifiche - Creazione di report/analisi - Creazione e design di moduli - Database clienti - Firma elettronica - Gestione dei modelli - Gestione dei moduli - Gestione dei ticket di assistenza - Gestione del flusso di lavoro - Gestione della knowledge base - Gestione della posta elettronica - Gestione della posta in arrivo - Gestione delle attività - Gestione delle code - Logica condizionale - Macro/Modelli di risposte - Moduli personalizzabili - Portale self-service - Prioritizzazione - Quadro della attività - Rendicontazione e analisi statistiche - Sondaggi e feedback - Strumenti collaborativi - Trascinamento della selezione (Drag & Drop) ## Integrazioni (1 in totale) - Trello ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per l'automazione dei contact form](https://www.capterra.it/directory/10023/forms-automation/software) ## Categorie correlate - [Software per l'automazione dei contact form](https://www.capterra.it/directory/10023/forms-automation/software) - [Software per customer support](https://www.capterra.it/directory/32315/customer-support/software) - [Software per creare moduli](https://www.capterra.it/directory/33235/form-builder/software) - [Software per la risoluzione delle problematiche](https://www.capterra.it/directory/30675/issue-tracking/software) - [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software) ## Alternative 1. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.5/5 (685 reviews) 3. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [Milvus](https://www.capterra.it/software/202528/milvus) — 4.8/5 (298 reviews) 5. [JIRA Service Management](https://www.capterra.it/software/138769/jira-service-management) — 4.5/5 (763 reviews) ## Recensioni ### "Hipporello is a GAMECHANGER ⭐️⭐️⭐️⭐️⭐️" — 5.0/5 > **Josh** | *22 febbraio 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love how easy Hipporello has made it to centralize and gain full visibility over our HR requests. We used to deal with internal Slack messages and long email chains that would get buried or lost. Now, we have a seamless ticketing management system that's not only pretty and intuitive on the front end for the team but also clean and organized on the back end for the HR ticket owners. We've received a massive amount of positive feedback on how this system has simplified things for the team. > > **Inconvenienti**: In our case, we have to keep portals and help desks on separate Trello boards to protect privacy for HR requests. This setup can make it challenging to maintain uniformity and standardization across the 4-5 different boards we manage, especially when updating multiple forms. Despite this, the Hipporello team's openness and responsiveness to feedback give us confidence that, should it ever become too challenging to manage, they would be ready to adjust their roadmap and deliver a solution. > > I can't say enough good things about \[sensitive content hidden\] and the Hipporello Team. I've used their services for various purposes, including damage/insurance claim tracking and now HR requests, and they consistently offer the best product and price on the market for automated forms and integrations. We're looking forward to using their solution at GuestReady for many more years to come\! ----- ### "Definitely recommend" — 5.0/5 > **Rowena** | *14 agosto 2024* | Risorse umane | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: So easy to set up. Everything is configurable or they've thought of a better solution. Works so well into trello. Has both the form AND email conversion to trello tickets. Love being able to communicate with those who filled it the form directly through trello. > > **Inconvenienti**: Ummmm haven't found anything not to like. > > EXCELLENT The customer service is remarkable - fast, helpful, just what I need to get this implemented at pace. ----- ### "Good Ticket Management integrated in Trello" — 3.0/5 > **Christian** | *1 marzo 2024* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Fully integrated with Trello Ease of use > > **Inconvenienti**: Few customization Very poor administration service and billing support > > Good but it should improve administration from ad administrative prospective ----- ### "A Reliable Service Desk Solution for Organized Workflows" — 5.0/5 > **Utente Verificato** | *22 gennaio 2026* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The seamless Trello integration and automatic ticket tracking made it easy to manage requests, prioritize tasks, and stay organized in one place. > > **Inconvenienti**: While the Trello integration is excellent, setting up workflows and customizing the service desk can take some time and may feel complex at first for beginners. > > Overall, Hipporello Service Desk has been a valuable addition to my workflow. It simplifies request management by turning Trello into a structured service desk, allowing better visibility, automation, and accountability. The initial setup takes some time, but once everything is configured, it runs reliably and saves a lot of time. ----- ### "Just what we needed" — 5.0/5 > **Denis** | *26 febbraio 2024* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: - The support is amazing\! - It's the perfect quick IT ticketing solution - It seems like the Hipporello team has done this before - everything you need is here or either in development - When they say something is developed it actually is and it's also released around the date they say it is (last was Google SSO) > > **Inconvenienti**: Nothing, everything was fine\! With their support it's easy to manage. > > One of the few out of the box simple solutions for IT (system Administrations) ticketing systems. Has everything you could ever need. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1010843/hipporello?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1010843/hipporello) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati