Informazioni su Payaca

Payaca is a job management software that enables tradespeople to convert more leads, automate their workflow and grow their business.

Ulteriori informazioni su Payaca

Aspetti positivi:

Non disponibile

Aspetti negativi:

Non disponibile

Valutazioni di Payaca

Punteggio medio

Facilità d'uso
4,9
Servizio clienti
5,0
Caratteristiche
4,4
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9/10

Payaca ha una valutazione complessiva di 4.8 stelle su 5, calcolata sulla base di 11 recensioni degli utenti di Capterra.

Filtra le recensioni (11)

Valutazione del prodotto

Valutazione del prodotto

Paesi

Paesi

Utilizzo

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Hai già usato Payaca?

Condividi la tua esperienza con altri acquirenti.

Chris R.
Business owner (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Fantastic software

5 4 mesi fa

Commenti: My overall experience with Payaca has been fantastic. I'm getting on really well with the product and looking forward to using it for many more years and excited to see the additional features they add. It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also. Any questions you may have, their team are always there to answer or solve any issues. Excellent all round package with Payaca!

Aspetti positivi:

I love the fact that I can create a quote or invoice in short time. Also once an invoice is sent it integrates with xero where my invoices and vat get automatically inputted into the software for my accountants easy access. Being able to offer 0% finance is a game changer in my business, that's the route alot of customers want to go down these days so it's a great feature.

Aspetti negativi:

There's nothing I Dislike about Payaca but the only thing missing for me is a customer satisfaction note to sign at the end of a job.

Risposta di Payaca

3 mesi fa

Hi Chris, Our overall experience has been fantastic with you too! It's been really great to have you onboard from the very early days. There's a lot of great feedback you've given us over time, plus putting our name out there for others is always appreciated! You've made some of my points for me; increasing quote conversion rates with the professional looking quotes, the ease of creating and sending a quote, integration with existing software and many more features are all a core part of the experience that we're delighted work for you and so many others. A satisfaction note is included on 0% finance jobs, though we could look at including it for all jobs potentially. Your feedback is always welcome Chris, thank you for the time you've given us in helping to shape the product and we look forward to working with you in the future too! Best regards, Michael

Mark E.
Director (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A real game changer

5 4 mesi fa

Commenti: We’ve had feedback that the customer experience with received quotes has been a deal breaker for them, winning us the business over competitors. What else can we say..

Aspetti positivi:

The simplicity of the quoting process and then invoicing has massively reduced the time needed allowing us to concentrate on business development. That paired with the customer experience means that this tool is now one of the most critical in our business.

Aspetti negativi:

In all honesty at present we don’t have any gripes.

Risposta di Payaca

3 mesi fa

Hi Mark, I can tell you honestly the whole team are delighted to see your response! The message we always try to get across is not only is it easy to use for you as a business, but crucially it's very accessible for your customers too. It's been good to receive your feedback over the time you've been with us and we are implementing a whole lot more that should make life even easier. It's been great working closely with you over the last 12+ months and we look forward to working with you to make the system even better. Best regards, Michael

Andrew M.
Electrician (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Electrical Contractor

5 4 mesi fa

Commenti: Very good. Tech have helped me a few times with some minor issues and seem to be happy to take onboard advice on how to better the app

Aspetti positivi:

Pre existing integration with stripe as this allowed a streamlined process to get paid.

Aspetti negativi:

Lack of other integrations such as go cardless for recurring payments such as subscriptions and long term rentals.

Risposta di Payaca

4 mesi fa

Hi Andrew, Thank you for your review. Customer feedback is invaluable to us so we always appreciate your input. We've got plenty on the way we'll be able to show you soon! We will be adding the ability to take staged payments, plus other integrations beyond Stripe so look out for that in future updates. We look forward to seeing you at the end of the month, it'll be good to finally meet in person! Best regards, Michael

Jack G.
Plumber (UK)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Jack’s review

5 4 mesi fa

Commenti: Very helpful customer support & easy software to use.

Aspetti positivi:

I like the quote designs & the software is easy to use.

Aspetti negativi:

It saves a list option every time. So I end up with loads of list items that I don’t need.

Risposta di Payaca

4 mesi fa

Hi Jack, Thank you for your very positive words We're very glad to hear you find the software easy to use, that's always one of our top priorities. We're also glad you like the quote designs, from the feedback we often receive, your customers do too! With regards to items, for the most part users like that it saves the items for future use. We'll take a look at your individual situation and see what we can do! Thank you for joining us and we look forward to bringing you even more value for money in the near future. Best regards, Michael

Callum L.
Plumber (UK)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Macquarie Plumbing Services

4 4 mesi fa

Commenti: Very good. No complaints and don’t intend on leaving

Aspetti positivi:

Easy to use. And a very responsive support team. Looking forward to using 0% finance when I’m able to

Aspetti negativi:

You can’t use your own advertising for finance, it has to be plastered in “Payaca” which for me takes the personal touch away from my business

Risposta di Payaca

4 mesi fa

Hi Callum, Thank you for your really positive feedback. It's great that you find it easy to use, that is always one of our main priorities when designing new features for the system, some of which you will be seeing very soon! Thank you for your kind words on the support as well. We aim to ensure Payaca has that personal touch, we know what it is like to talk to a bot and not get the answer you are looking for, believe me! We understand what you mean about the finance aspect, we need to do that to stay compliant with the regulations, though when you get the 0% finance going you will be able to make it much more personal! Thank you for joining us, we are glad that you are very happy with us and I'm sure you'll be even happier with the updates we have coming up. We'll be in touch to show you a preview of what's to come! Best, Michael

Ben C.
Owner (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great software

5 4 mesi fa

Commenti: Overall experience has been fantastic, The guys are brilliant. Any problems they are there to help in an instant. I sent a message to [SENSITIVE CONTENT] not expecting a reply. He replied with in 5 mins and offered to give me a call to talk me through it.

Aspetti positivi:

I found the interactive quotes are the best thing for me, They save time as you can multiple options on the first quote for the customer. Also the fact it works to take deposits is fantastic!

Aspetti negativi:

I have no Cons about Payaca. Its fantastic for me

Risposta di Payaca

4 mesi fa

Hello Ben, Thank you for your kind words I'll be sure to let them know how happy you were with their response! We're very glad you find the interactive quotes so useful. They are one of the features we are most proud of. We've made some significant improvements recently which make them even more efficient to send and we'll continue to bring you even more great time-saving features in the near future. Thank you for joining us in our early stages and we look forward to seeing you grow your business too. Best regards, Lauren

Paul R.
Primary Administrator (UK)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Payaca Review

5 4 mesi fa

Commenti: The software is great and the support we have had also very good.

Aspetti positivi:

Generally very easy to use, the layout is good and the end presentation also looks good.

Aspetti negativi:

The software is being updated a lot to try to make it better, however this means you are always needing to get used to a new layout.

Risposta di Payaca

4 mesi fa

Hi Paul, Thank you for your great feedback. As you are one of our most active users it's great to see such positive words. We're glad you find it easy to use and we always keep that in mind when bringing out new features. We appreciate your point about the new layout. Our intention is always to keep it simple as possible whilst having an increased amount of functionality. We have released an optional beta of our newest feature so you can choose how and when to use it. We'll be sure to be in touch for your feedback for any potential future layout improvements! We are always available to speak to, we'll be sure to catch up soon but if there is anything we can further assist you with, please let us know. Best regards, Michael

Edward A.
Heating engineer (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Payaca - Review

5 4 mesi fa

Aspetti positivi:

The software is very intuitive and easy to use, and the customer gets a professional looking quote/invoice

Aspetti negativi:

I would like a notification when people view the invoice

Risposta di Payaca

4 mesi fa

Hi Edward, Thank you for your very positive response. Its always great to hear that not only are you getting great use out of the software but also that you have been receiving positive feedback from your customers as well! You absolutely can get that notification! If you are on the app, head to 'more' then 'notification settings' and you'll see you can enable that feature. I think there was a feature suggestion you wanted to talk to us about, if you can recall that, please get in touch to see how we can help. Thank you for joining us and we look forward to continuing to work with you. Best regards, Michael

Patrick Q.
Director (UK)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent

5 4 mesi fa

Commenti: Happy

Aspetti positivi:

Very good communication ease of use and happy

Aspetti negativi:

I am happy to recommend to others very good service

Risposta di Payaca

4 mesi fa

Hi Patrick, Thank you for your positive feedback Its been great having you onboard and we look forward to bringing you more value for your money. Have a look to see the new Beta we just launched, this will be the first of many! Look forward to catching up soon. Best, Michael

Gareth H.
Director (UK)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Product/service review

4 4 mesi fa

Commenti: Good and with expected updates to come it'll get even better

Aspetti positivi:

I was most impressed with the customer service and continue to be.

Aspetti negativi:

I was paying half what I am now with different software before.

Risposta di Payaca

4 mesi fa

Hi Gareth, Thank you for taking the time to give us some really positive feedback! You are exactly right, there are plenty of updates coming soon which we are sure you'll be thrilled with. We'll make sure that 'Features & Functionality' gets a 5-star rating soon enough! I've got a call scheduled for you soon to catch-up, though as you know, if there is anything you'd like to speak to us about in the meantime, you know where we are. Thank you for joining us and we look forward to continue working with you! Best, Michael

Harry M.
Gas engi6 (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Payaca with my business

5 4 mesi fa

Commenti: Generally good, but could expand software options

Aspetti positivi:

Easy to use compared to similar software from other users, I like the finance option people can use if they need too.

Aspetti negativi:

Sometimes you can't go back, you have to do a duplicate, it's the preview option needs changing

Risposta di Payaca

4 mesi fa

Hi Harry, Thank you for your feedback. We're glad that you find our software easy to use, that is one of our core aims. Everything we do is designed to provide you with as much functionality as possible whilst maintaining that ease of use that you mentioned. We are constantly adding new features to the app and have some pretty major updates on the way, I can give you a preview of a few of the features we are working on through a call and would welcome your feedback. Thank you for choosing to join us and we look forward to continuing to work with you! Best, Michael P.S. You are able to edit a job without the need to duplicate with one of our most recent updates. I can give you a call and we can go through that together!