--- description: Scopri le funzionalità di Impero Connect, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Impero Connect - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza remota](/directory/30928/remote-support/software) > [Impero Connect](/software/1024300/impero-connect) # Impero Connect Canonical: https://www.capterra.it/software/1024300/impero-connect Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1024300/impero-connect?page=2) > Oltre 9 milioni di utenti effettuano più di 100 milioni di connessioni ogni giorno utilizzando Impero. Collega persone, dati e dispositivi dove conta di più. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 18 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Impero Connect? Professionisti IT e provider di servizi gestiti (Managed Service Provider, MSP), in particolare nella vendita al dettaglio, nella finanza, nell'assistenza sanitaria e in altre grandi imprese, alla ricerca di un modo sicuro, conforme a PCI, HIPAA, GDPR per l'accesso ai dispositivi e il supporto degli utenti finali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 18 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Impero Software - **Anno di fondazione**: 2002 ## Contesto commerciale - **Prezzo di partenza**: 33,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, danese, ebraico, finlandese, francese, giapponese, inglese, italiano, olandese, russo, spagnolo, tedesco - **Paesi disponibili**: Albania, Andorra, Anguilla, Antigua e Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgio, Belize, Bermuda, Bielorussia, Bolivia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada, Cechia e altri 104 ## Funzionalità - Accesso non presidiato - Accesso/Controllo remoto - Chat dal vivo - Chat/Messaggistica - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Registrazione della sessione - Strumenti collaborativi - Strumenti di diagnostica ## Integrazioni (1 in totale) - ServiceNow ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) ## Alternative 1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [Supremo Remote Desktop](https://www.capterra.it/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 3. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24046 reviews) ## Recensioni ### "Reliable Product For Our Needs" — 5.0/5 > **Gary** | *30 gennaio 2019* | Settore petrolifero ed energetico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We never have any issues with the software working as intended. It is imperative to our customers that we have remote access available when needed. Netop Remote Control software is always reliable and allows us the connectivity we require. > > **Inconvenienti**: We have not encountered any Cons with this product at this time. > > I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations. Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue. It is very important that we have this connectivity available when we need it and Netop software has never let us down. We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have. ----- ### "Excellent for certain scopes" — 5.0/5 > **Geoffrey** | *19 aprile 2022* | Circuiteria | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: It is easy to install and use. It certainly makes work more efficient. > > **Inconvenienti**: The IP security is not really there for situations like we have. In a school or small business environment where everyone is a member of the same organization it would be excellent. Where the users are not from the same organization, the ability to secure IP is very important and is not addressed well in the current versions. ----- ### "Netop review" — 3.0/5 > **Utente Verificato** | *22 ottobre 2020* | Servizi finanziari | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: The good thing is Netop allows you to make system changes using a remote connection, proving helpful in a lot of business situations. You can install programs, run scripts etc. > > **Inconvenienti**: It works slow a lot of times, the app process can break often and needs the computer to be manually rebooted. Kicks out from the remote connection often when switching users ----- ### "Good product overall" — 4.0/5 > **Shaul** | *19 aprile 2022* | Salute, benessere e fitness | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Very good for Domain environment. Unattended access is pretty much why we bought it, It comes with a lot of extra features > > **Inconvenienti**: Sometimes the host client stops working, and we cant access the host until the host will restart his machine. > > Product does what it supposed to, most of the time. Support is great with any issue you'll might have with the product. ----- ### "NetOp remote control - unlocking EPOS automation" — 5.0/5 > **James** | *21 novembre 2018* | Industria farmaceutica | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible. > > **Inconvenienti**: Had a minor issue with licensing and an uplifted version of the software, ultimately this came down to user error and itself lead to a very good experience with customer support. Shout out to those guy for helping out on such a basic problem\!\!\! > > Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come\! ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1024300/impero-connect?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1024300/impero-connect) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati