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Informazioni su Trackdesk

Trackdesk è una piattaforma di gestione delle affiliate che aiuta le aziende a gestire i pagamenti e tenere traccia dei programmi di affiliazione, referral e partner.

Ulteriori informazioni su Trackdesk

Aspetti positivi:

Trackdesk's free plan is quite generous, allowing businesses of any size to leverage affiliate marketing without immediate costs.

Aspetti negativi:

Trackdesk would have no downsides if there were unlimited commission tiers in the business plan.

Valutazioni di Trackdesk

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,6
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,2/ 10

Trackdesk ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 97 recensioni degli utenti di Capterra.

Hai già usato Trackdesk?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (97)

Sujit
Sujit
Owner (India)
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Track desk all in one the Perfect combo for Marketers

5,0 4 settimane fa Nuova

Commenti: Overall it was awesome experience as a user of Trackdesk one of the major factor to choose this software is it eases the collaboration process with other marketers.

Aspetti positivi:

Trackdesk design makes it simple to navigate the platform. Everything was really well organized, which significantly reduced our setup time.

Aspetti negativi:

It occasionally takes longer than anticipated to receive a prompt response during peak times. Increasing the available support options could be beneficial.

Max
CBDO (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great solution for affiliate tracking

5,0 mese scorso Nuova

Commenti: Very positive - integrated easily into wordpress/woocommerce, works as intended

Aspetti positivi:

Easy to set up Easy to integrate into my website Friendly staff, fast support

Aspetti negativi:

No dislikes at this time, the free use time to set up is ideal and everything has gone smoothly

Jake
Owner (UK)
E-learning, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

TERRIBLE FOR NEW STARTUPS

1,0 2 mesi fa

Aspetti positivi:

I am a new small brand - i do not have the funds to pay for a monthly plan until I grow so opted in for the free plan. I was planning to upgrade as a grow. Unfortunately there is no where to get help with setup unless you are paying. I don't understand how they think new businesses are going to grow and upgrade if they do not help with HTML set up on a website. 0** as i cannot use. After i click accept cookies on my website, google analytics works, but track desk does not recognise the click .

Risposta di Trackdesk

2 mesi fa

Dear Jake, Thank you for sharing your feedback about your experience with Trackdesk. We’re sorry to hear about the challenges you faced with the setup process. We understand how vital it is for new businesses to run smoothly and appreciate you trying our free plan as part of your growth journey. To clarify, the free plan, as noted on the first row of the pricing section, requires self-setup. We aim to make this clear and regret any inconvenience caused. Recognizing that tracking solutions can be complex, we offer an optional one-time setup assistance service. Our team can support E2E integration, ensuring proper configuration of cookies and other features so you can fully utilize the platform. If you’d like to explore this or have additional concerns, feel free to contact me directly at [email protected]. We’re here to help and aim to enhance your experience. Warm regards, Lenka Tufano Head of Customer Success Trackdesk

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Reliable tracking tool

5,0 2 mesi fa

Commenti: Its fraud prevention tools have been invaluable for protecting my campaigns.

Aspetti positivi:

Its fraud detection system and customizable reporting tools give me a level of confidence and control that I hadn’t experienced with other platforms.

Aspetti negativi:

The platform’s learning curve for advanced features like multi-tiered commission plans can be steep without detailed tutorials. While the integrations are robust, I’d like to see support for more niche platforms, which would broaden its use case.

Avinash
Admin (India)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Experience Review

5,0 4 settimane fa Nuova

Commenti: Powerful Affiliate Management with Excellent Support

Aspetti positivi:

It was actually a relief that Trackdesk was so simple to set up. I enjoy that tackling the issue didn't take forever. The customization options are fantastic as well; you may adjust things to suit your own requirements.

Aspetti negativi:

Nothing, maybe update the user interface a bit?

Isha
Isha
Digital Marketing (India)
Utente LinkedIn Verificato
Graphic Design, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Finally an affiliate platform that isn’t a pain to use.

5,0 mese scorso Nuova

Aspetti positivi:

The reports are deep but still easy to read, and I can customize them to focus on what matters. Also, unlimited affiliates? Huge win.

Aspetti negativi:

I cannot think about anything to complain. Nothing :)

Kunal
Kunal
Software Development (India)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Finally, an affiliate tool that doesn’t make me want to scream

5,0 2 mesi fa Nuova

Aspetti positivi:

Trackdesk just works. No more chasing down spreadsheets, no more payout headaches. I log in, see what’s happening, and get on with my day. The reports actually make sense, and I don’t need a PhD to understand them.

Aspetti negativi:

Wish I could set up commission structures faster—it’s not hard, just takes more clicks than I’d like.

José Elson
José Elson
Ceo (Brasile)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Affiliate performance improved

5,0 4 settimane fa Nuova

Aspetti positivi:

We don't have to worry about admin duties because the platform takes care of commissions, conversions, and everything in between, allowing us to concentrate on growing relationships.

Aspetti negativi:

It would be great if there were more tools for direct communication with affiliates built into the platform.

Vanessa
Vanessa
Digital Marketer (Filippine)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

No more guessing, no more spreadsheets

5,0 4 settimane fa Nuova

Aspetti positivi:

Everything’s tracked automatically, so I don’t waste time pulling reports or fixing errors.

Aspetti negativi:

Commission setup is flexible but takes a little experimenting.

Vinod
Vinod
Digital Marketing Associate (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Does the job well

5,0 2 mesi fa Nuova

Aspetti positivi:

The automation is solid, and I actually trust the tracking—rare in this space

Aspetti negativi:

The UI isn’t ugly, but it’s not exactly exciting either

Michal
CEO (Italia)
Internet, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Simplifying affiliate marketing and a helpful customer support team)

5,0 9 mesi fa

Commenti: My overall experience with Trackdesk has been very positive. The platform is intuitive, easy to navigate, and packed with all the essential features I need to manage my affiliate marketing programs. I especially appreciate how easy it is to set up campaigns, track performance, and manage payouts. The customer support team is also very responsive and helpful, which is always a plus.

Aspetti positivi:

I have tried a lot of affiliate platforms and I was fed up with their old-school designs and lack of features. Trackdesk changed the game for me. It's super easy to use and has everything I need to run my campaigns smoothly. Tracking performance and working with affiliates is easy now.

Aspetti negativi:

As a satisfied user of Trackdesk, there isn't much I dislike about the platform. If I had to point out one area for improvement, it would be the reporting features. While the basic reports are helpful, I would like to see more advanced options for analyzing campaign performance and affiliate activity.

Eoghan
Chief Product Officer (Irlanda)
Internet, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Simple Set Up for Stripe Users

4,0 10 mesi fa

Commenti: Positive experience, no complaints. Understanding customer support staff made it easy to set up and run

Aspetti positivi:

Integrates with Stripe, generous free tier with an almost fire and forget system.

Aspetti negativi:

As I recall I think we need to issue payouts, if all this could be fully automated it would be a big win.

Daria
Product Marketing Manager (Slovacchia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Can recommend

5,0 7 mesi fa

Commenti: Good support, good pricing and features/integrations we actually need. They have it all.

Aspetti positivi:

Right from my first interaction with the sales team, I’ve had a great experience with Trackdesk. We needed a platform that’s truly user-friendly, offers a comprehensive feature set, and doesn’t rely on tricky pricing schemes. I’m pleased to say that Trackdesk ticks all these boxes, and we’re very happy with our choice.

Aspetti negativi:

There were a few hiccups and bugs along the way that could be a bit annoying at times. I believe most of them have been fixed since we reported them—I’d suggest anyone experiencing issues to do the same. The Trackdesk support team was incredibly quick to respond and effectively resolved the issues.

Nursu
Content Creator, Social Media Coordinator (Turchia)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Tailored for businesses like ours

5,0 4 mesi fa

Aspetti positivi:

Trackdesk is perfect for small businesses. Its user-friendly design and simple setup mean even non-technical teams can jump right in.

Aspetti negativi:

I’d like to see more tutorials geared toward beginners to help new users get started.

Brigita
Growth Marketing Manager (Slovacchia)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Incredible onboarding

5,0 9 mesi fa

Commenti: Our experience with Trackdesk has been excellent. We needed a solution that provided custom reporting and support during onboarding. Trackdesk’s report builder has enabled us to generate tailored insights, and the onboarding team ensured a seamless integration of the platform right from the beginning.

Aspetti positivi:

Swift, hassle-free, and personalized onboarding support. Furthermore, the capability to generate unlimited offers enables us to execute a wide variety of campaigns without limitations.

Aspetti negativi:

No issues encountered so far; everything is smooth.

Iryna
Digital Manager (Spagna)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Solid helper

5,0 3 mesi fa

Aspetti positivi:

Trackdesk really simplifies affiliate management—it’s a big help overall.

Aspetti negativi:

Setting up new campaigns can take longer than expected, but seasoned managers will know the drill.

Ante
CEO - Founder (Croazia)
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Powerful Affiliate Marketing Tool for Seamless Campaign Management

5,0 7 mesi fa

Commenti: Trackdesk has significantly streamlined our affiliate marketing efforts. The platform is user-friendly and provides a comprehensive set of tools that make tracking and managing our campaigns straightforward. The intuitive dashboard gives us a clear overview of all our affiliate data, making it easy to monitor performance and optimize strategies in real-time. The support team is responsive and helpful, which has made our experience even better. If you're looking for a reliable solution to manage your affiliate marketing, Trackdesk is definitely worth considering.

Aspetti positivi:

User-friendly interface Comprehensive tracking and reporting Excellent customer support

Aspetti negativi:

Limited customization options in some reports

Ross
Java developer (Ucraina)
Ricerche di mercato, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Feature rich even in Free plan

5,0 8 mesi fa

Commenti: The early access to advanced tools allowed us to make a quick and informed decision to upgrade.

Aspetti positivi:

The extensive feature set in the free plan persuaded us to upgrade to the business plan within two weeks, even before hitting the revenue limit.

Aspetti negativi:

The best support is tied to the service level you purchase or a one-time fee, which can be costly for some (I would still recommend it).

Raphael
Founder (Giappone)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Definitely recommend!!!

5,0 5 mesi fa

Aspetti positivi:

Very easy to set up! A lot of features that I can use

Aspetti negativi:

There is nothing particular I dont like about. Maybe the price can be lower a bit.

Hayk
Technology, Growth Strategy and Execution (Armenia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Amazing product and customer service

5,0 10 mesi fa

Commenti: Easy to set up! I started with their customer support and sales everything was anticipated as it was. And got great support from [sensitive content hidden] from others too for sure but it was great talking with [sensitive content hidden]!

Aspetti positivi:

How flexible is the product and how proactive is their support team!

Aspetti negativi:

Initially needs to get adapted but once done it shines!

Abdeluadud
Indie Hacker Dev (Italia)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great product especially for saas

5,0 8 mesi fa

Commenti: Love it for now, and love the ease of it and the fact that they help you easily to get started

Aspetti positivi:

Until now amazing product, well integrated with stripe, super easy to set up. For who is like me that has just started and need a simple and free solution to start it's perfect. I also found out that there is a platform that allows you to connect with affiliate marketers.

Aspetti negativi:

Until now I haven't seen negative things about it.

Oliwer
Head of AI (Svezia)
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best platform on the market

5,0 8 mesi fa

Aspetti positivi:

The team, the support and the solutions provided

Aspetti negativi:

Better landing page cosumization to be able to set the design more on the company profile.

Iga
Content Manager (Thailandia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Affordable and feature rich

5,0 2 mesi fa Nuova

Commenti: It eliminated my reliance on multiple tools

Aspetti positivi:

The platform’s integrations with Stripe & customisable reports

Aspetti negativi:

Pricing maybe and the onboarding process could be improved

Ben
Founder (USA)
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent Referral management product at an affordable price!!!

5,0 anno scorso

Commenti: Trackdesk uniquely solves the problem of tracking clicks and affiliate referrals. It has a plethora of payout mechanisms and the customer support team has been responsive.

Aspetti positivi:

I found the onboarding process to be as seamless could be when implementing a third party product, like this one. It took less than a day to fully implement, which is far longer than many of the alternatives.

Aspetti negativi:

I did have some trouble with running the javascript code to track user emails at first, but was able to refine my implementation based on customer support feedback.

oliver
director (UK)
Settore automobilistico, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good Service

5,0 5 mesi fa

Commenti: Track desk has been very easy to use for me and my developers.

Aspetti positivi:

Easy to use aswell as being cost effective!

Aspetti negativi:

Nothing so far as i have only been using for a few months.