--- description: Scopri le funzionalità di Alloy Navigator, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.it/software/108129/alloy-navigator Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/108129/alloy-navigator?page=2) > Alloy Navigator è una soluzione per il mondo reale, appositamente progettata per i clienti reali, creata da personale IT reale. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 64 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Alloy Navigator? Piccole, medie e grandi imprese di ogni settore che cercano una soluzione completa, accompagnata da un potente sistema di automazione dei processi, un'integrazione di terze parti e un'API flessibile. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 64 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Alloy Software - **Anno di fondazione**: 2002 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Accesso/Controllo remoto - Alerts/Escalation - Asset Lifecycle Management - Assistenza clienti - Avvisi/Notifiche - Barcode/Ticket Scanning - Catalog Management - Check-in/Check-out - Comunicazione multi-canale - Controllo accessi/Autorizzazioni - Controllo dell'inventario - Dashboard - Flusso di lavoro per le valutazioni - Gestione degli audit - Gestione degli ordini di lavoro - Gestione dei biglietti - Gestione dei calendari - Gestione dei contenuti - Gestione dei problemi - Gestione del flusso di lavoro - Gestione del rilascio - Gestione dell'accordo sul livello di servizio (SLA) - Gestione dell'inventario - Gestione della configurazione - Gestione della knowledge base - Gestione delle attività - Gestione delle capacità - Gestione delle conoscenze - Gestione delle mansioni - Gestione delle modifiche - Gestione di incidenti - Inventario delle licenze - Licenza di prova - Monitoraggio dei cespiti - Monitoraggio delle attività - Monitoraggio delle licenze - Monitoraggio delle risorse IT - Monitoraggio dello stato - Parametri prestazionali - Pianificazione della manutenzione - Pianificazione delle modifiche - Portale self-service - Rapporti IT - Real-Time Monitoring - Rendicontazione e analisi statistiche - Ricerca del testo completo - Sistema multi-locale - Strumenti collaborativi - Tracciato di controllo ... e altre 31 funzionalità ## Integrazioni (20 in totale) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... e altre 5 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software ITSM](https://www.capterra.it/directory/30676/itsm/software) ## Categorie correlate - [Software ITSM](https://www.capterra.it/directory/30676/itsm/software) - [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software) - [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software) - [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software) - [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software) ## Alternative 1. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.5/5 (689 reviews) 2. [ManageEngine ServiceDesk Plus](https://www.capterra.it/software/179501/manageengine-service-desk-plus) — 4.4/5 (229 reviews) 3. [Milvus](https://www.capterra.it/software/202528/milvus) — 4.8/5 (298 reviews) 4. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [JIRA Service Management](https://www.capterra.it/software/138769/jira-service-management) — 4.5/5 (764 reviews) ## Recensioni ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 novembre 2023* | Salute mentale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Inconvenienti**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 maggio 2025* | Gestione formativa | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Inconvenienti**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 settembre 2024* | Circuiteria | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Inconvenienti**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Doron's Alloy Review" — 4.0/5 > **Doron** | *29 gennaio 2021* | Architettura e urbanistica | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Software is reliable, user friendly and you get the results quickly. > > **Inconvenienti**: Some built-in features are limited and require alterations. > > Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3 marzo 2025* | Commercio all'ingrosso | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Inconvenienti**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/108129/alloy-navigator?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/108129/alloy-navigator) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati