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Informazioni su OnPrintShop

OnPrintShop, un partner IT di per la tua attività di stampa. Comprende le sfide dei PSP e automatizza i processi di stampa, facendo crescere le vendite.

Ulteriori informazioni su OnPrintShop

Aspetti positivi:

Flexibility to configure products, prices and stores for each client. Each product has many layers of options and settings which makes customization easy.

Aspetti negativi:

It can be difficult to test the 4Over integrations and Elavon integrations that we have in place.

Valutazioni di OnPrintShop

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,5
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9/10

OnPrintShop ha una valutazione complessiva di 4,4 stelle su 5, calcolata sulla base di 42 recensioni degli utenti di Capterra.

Filtra le recensioni (42)

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Hai già usato OnPrintShop?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (42)

Vic
Vic
President, CEO (USA)
Utente LinkedIn Verificato
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Simply the best in the Industry!

5,0 6 anni fa

Commenti: We needed a responsive make-over. OnprintShop has provided stellar commitment to our redevelopment and deployment. We are looking forward to a long partnership with a team that understands our needs and works diligently with integrity to provide solutions.

Aspetti positivi:

Ease of use, packed with an abundance of rich features to enhance the ecommerce workflow in our space in the print industry. The options under the hood are well thought out, developed for easy integration and work exactly as expected.

Aspetti negativi:

There's nothing to not like about OnPrintShop. This platform has been developed by a team of industry leaders that have performed a deep dive into the daily operations of a print organization. Everything is covered from order placement, client registration, through shipping and payment gateway integration - absolutely amazing platform.

Neil
Systems & Operations (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Best in its class

5,0 4 anni fa

Commenti: The experience from initial consultations to purchase, installation and use, has been exemplarary. The team at OPS listens to our needs, is attentive, prompt and efficient in their responses and solutions. The software has re-developed our business model making us efficient. It would be a great addition to any print firm.

Aspetti positivi:

The implimentation of the software is effortless, the support provided by the team at OPS is second to none. The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use. Product setup and the variations for options is incredible and the software is regularly updated with new features. This platform is becoming in our opinion the leading platform.

Aspetti negativi:

Software is a subscription service and access to server space is limited, however, any requirement for this is undertaken by the support team. Not having access to server space is a slight limitation in our opinion - however, we have found that the support team has facilitated each and every request we have asked for.

Amanda
graphic designer (Nuova Zelanda)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

our customers love using it, but we have had a lot of technical issues

3,0 7 anni fa

Commenti: a lot less manual design and admin as customers can log on and make the changes themselves, which is particularly helpful when its only a name and phone number on a business card!

Aspetti positivi:

its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.

Aspetti negativi:

Our corporate customers use this everyday so with the time difference its hard to speak to technical support when we have issues and questions, and even with new updates we have the same issues reoccurring which is frustrating.

David
Director of Marketing and Ecommerce (USA)
Design, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

David Jones Customer Review

4,0 3 mesi fa

Commenti: Overall, it has been a good experience. We are happy with the product and [sensitive content hidden] (and the support team) have helped us find solutions to almost all of our problems. The support has been very responsive and helpful.

Aspetti positivi:

The customer support has been very good, especially chat. Our assigned rep, [sensitive content hidden] has been very responsive and helpful. We like that there are so many features already built in that specifically with the print industry in mind. We needed an ecommerce platform that could integrate with 4Over. We liked the design tool. We like the templates and the admin.

Aspetti negativi:

We have to do a lot of testign to ensure the site is operating correctly. It can be difficult to test the 4Over integrations and Elavon integrations that we have in place. We have needed to ask support for a lot of help.

Andrew
CEO (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

On print shop review

5,0 2 anni fa

Commenti: Best experience. Work with us non stop to get what we want.

Aspetti positivi:

How they work so well. Everything is easy and works perfectly. Software team responds fast.

Aspetti negativi:

That we have to pay for every change/ or custom theme that we needed changed.

GENE
President (USA)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great company, powerful product.

5,0 4 anni fa

Commenti: Great product overall. They are incredibly responsive and easy to work with. Customizations are no problem and very cost effective. The software adapts to our business model, not the other way around.

Aspetti positivi:

OnPrintShop works well for our needs. We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.

Aspetti negativi:

As with any Web2Print solution, there is huge amount of time invested by my team and I to input all the products. I don't know how else it could be done, but this is by far our largest challenge.

Ethan
General Manager (USA)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

A well-rounded Web-2-Print solution

5,0 3 mesi fa

Aspetti positivi:

The customer support provided by the OPS team is truly incredible. While most web-to-print solutions are of high quality and user-friendly, OPS stands out with its exceptional customer service team. Our dedicated representative, [sensitive content hidden], consistently goes above and beyond, making us feel like he's an integral part of our own team. Demonstrating genuine care and always prioritizing the best interests of our team, [sensitive content hidden] embodies the level of service that is incredibly important to me. We greatly appreciate his dedication and support.

Aspetti negativi:

If I had to nitpick, I would say the time difference can be an issue when trying to get everyone on the same zoom call.

George
George
CEO (USA)
Utente LinkedIn Verificato
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

OnPrintShop - Great Service / Flexible Software

4,0 6 anni fa

Commenti: OnPrintShop customized the program for me, but I went through several paid upgrades to get the product fully functional.

Aspetti positivi:

Very flexible in programming and customization, at little to no cost.

Aspetti negativi:

The out of the box version had a lot of language and functionality of an Indian computer programmer. Took a lot of time to put the program into shape for USA usage.

Andry
co-founder (Belgio)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good system to follow the printing orders

4,0 7 anni fa

Aspetti positivi:

A lot of features! And very good customer support. If there is a problem, you can contact them by mail or chat and they'll help you right away

Aspetti negativi:

Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update

Paul
Artist (USA)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy, Simple edits

4,0 6 anni fa

Commenti: I love the features and since i compose most of my art prior to editing, usually the only thing i need to do is sharpen and crop.

Aspetti positivi:

I like the ease of uploading and that the simple edits i need are quick and accurate

Aspetti negativi:

One and only thing i don't care for is that it cannot be guided. I usually don't have the patience to sit and watch a tutorial on special edits.

Kellie
Marketing Director (USA)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Wonderful platform and offers pretty much everything!

5,0 2 anni fa

Commenti: We had a great experience with Onprint. The service is excellent. They always go above and beyond for their clients. We have been with Onprint for over 6 years and I can think of maybe 1-2 issues we had but they were always handled quickly and professionally.

Aspetti positivi:

I liked the calculation feature; it gives us a lot of control over our pricing, especially with the attributes. And the pricing calculator is amazing and has saved us so much time speaking with customers.

Aspetti negativi:

We really needed a something that was compatible with our management system. And more integration with items like wetransfer and fedex.

Bill
Prsident/CEO (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

PrintFast review of OnPrintShop

5,0 2 anni fa

Commenti: The product is stable and solid without any issues. It is a pleasure to use with predictable results. The shining star though is their support. The support team is AMAZING! They respond quickly to my questions and are always patient with me and my learning curve. I cannot say enough good things about the support that I have received from OnPrintShop.

Aspetti positivi:

Flexibility to configure products, prices and stores for each client. Each product has many layers of options and settings which makes customization easy.

Aspetti negativi:

Honestly, I cannot think of any features that we do not like.

Gaurav
Sales (Canada)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Exceptional Customer Service

5,0 anno scorso

Commenti: The team at OnPrintShop have mastered the art of customer service. We have never experienced this level of dedication and responsiveness from any vendor or supplier.

Aspetti positivi:

This is a custom made solution for the print industry. On Print Shop has been able to capture everything that a printer would need to automate their back end order processing system.

Aspetti negativi:

As with any system, there is a lot of upfront work that is required in terms of having the data and figures all organized. There are very few negatives, if any.

Laura
Senior Manager (USA)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

We were looking for an out of the box solution to attract new business, OnPrintShop delivered!

5,0 7 anni fa

Aspetti positivi:

The software is pretty flexible. If it doesn't seem to address your need in the most obvious way, there is usually a way to work around it. The customer support is outstanding in every respect. The technical department addresses issues swiftly. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Aspetti negativi:

The online "manual" is not well documented. However, the customer support team is readily available and goes above and beyond when it comes to responding and teaching the "how-to's"

Rafeek
MD (India)
Stampa, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

wonder full platform

5,0 7 anni fa

Aspetti positivi:

user friendly... as an administrator, it is very user friendly and easier to alter or place any product insertions..... the pre-loaded templates with relevancy is awesome and we are able to find most of the jobbers used to download our images for designing

Aspetti negativi:

still some graphics would have been included which would have given smoother transition looks .... this optionality absence has led us to implement the software nearly an year as we could not find a proper web designer... rest all the platform is awesome

Gabriela
Manager (Costa Rica)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

This software is an essential part of my business. Very happy customer¡

5,0 7 anni fa

Aspetti positivi:

Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.

Aspetti negativi:

Sometimes the website layout is not easy to personalize according to your needs. Is not easy to change.

MR. SANKET
IT-HEAD (India)
Stampa, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Web2print Solution & application

5,0 7 anni fa

Commenti: Work Stability & profit.

Aspetti positivi:

User Friendly dash-board and operation. Support & training team was excellent & coperative. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Aspetti negativi:

Manage all the printer needs for web to printing. Workflow management give us the exact status of the job when you have different work department.

Daniel
Commercial Manager (Oman)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My first POD SAAS trial.

5,0 2 anni fa

Aspetti positivi:

Fair price points and overall packgage. It takes little time to figure iot out but not that difficult.

Aspetti negativi:

Paymenet method can be more articulated. Online designer studio templates can be upgraded.

Darren
CEO (Australia)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Exceptional Platform

5,0 3 anni fa

Aspetti positivi:

Easy to use for both our staff and our customers. Very customisable. Exceptional Support

Aspetti negativi:

None to date. So far any of the challenges I have come up / across have been resolved by the support and account management team.

Katie
Art Director (USA)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Magical, Fantastic, Responsive & Lovely People

5,0 7 anni fa

Aspetti positivi:

The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.

Aspetti negativi:

There are functions that are not accessible from the back-end. Adding a few more functions for customization would be helpful.

Mike
Owner (Canada)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Web to print

5,0 5 anni fa

Aspetti positivi:

OnPrintShop team and software are the most powerful system available in the web to print market. I tried couple of different companies in past but none of them met my requirement. I am so happy and grateful to meet and working with you.

Aspetti negativi:

I can't setup minimum charge for additional option.

Jaison
Operations Director (USA)
Stampa, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Replaced old retail site with OPS. Great Support, good value, extensive options, cont. improvement.

5,0 7 anni fa

Commenti: OPS allows you to compete and keep up with others quickly and efficiently in the online print ordering market. In our specific market it has allowed to stay in the lead.

Aspetti positivi:

Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.

Greg
president (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Site setup

5,0 anno scorso

Commenti: They are helpful answering questions and guiding the setup process.

Aspetti positivi:

Available Functions and build out allows for growth

Aspetti negativi:

Set up is daunting and can be complicated, especially if you do not do this daily.

Stephanie
Graphic Designer (Canada)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Review

4,0 anno scorso

Commenti: [sensitive content hidden] has been very helpful pointing us to the right info

Aspetti positivi:

EPMS integration, Custom B2B storefronts

Aspetti negativi:

Integration with EPMS has been difficult, hard to self test errors

frank
President (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Really happy with this software .

5,0 7 anni fa

Aspetti positivi:

we was looking for a web to print solution for a long time every time i see a demo something is missing but this this company they just nailed it everything we want and its there . customer service is awsome everyone is very helpful.

Aspetti negativi:

Hmmm not much i can say anything few things i dont like about the software but nothing major . i was told it will be fixed in the next upgrade so looking forward for it.