Informazioni su Bitrix24
Bitrix24 è tutto ciò di cui la tua azienda ha bisogno: project management, CRM, strumenti di collaborazione e comunicazione, contact center e molto altro.
Bitrix24 is an easy to use software, it allows you to manage the history of contacts or prospects and stored.
Difficult to train staff on, difficult and expensive to obtain support.
Filtra le recensioni (682)
Utilizzo
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Filtra le recensioni (682)
Damiano
Bitrix24: un'esperienza di gestione del team straordinaria
Commenti: Bitrix24 è una soluzione all-in-one per la gestione del team e del lavoro che offre un'esperienza davvero straordinaria. Ha tutte le funzionalità di cui ho bisogno per tenere traccia delle attività del mio team, pianificare i progetti, gestire i compiti e molto altro. La sua interfaccia utente è molto intuitiva e facile da usare, il che significa che posso iniziare subito a lavorare senza dover perdere tempo a imparare come funziona. Inoltre, offre una vasta gamma di integrazioni con altri strumenti che utilizzo regolarmente, il che significa che posso lavorare in modo ancora più efficiente. In generale, sono molto soddisfatto di Bitrix24 e lo consiglio vivamente a chiunque stia cercando una soluzione di gestione del team affidabile e potente.
Aspetti positivi:
Bitrix24 offre molti vantaggi ai suoi utenti, tra cui:Integrazione completa: Bitrix24 è una piattaforma completamente integrata che offre una soluzione all-in-one per la gestione delle attività aziendali.Collaborazione semplice: Bitrix24 consente ai team di lavorare insieme e di condividere informazioni in modo semplice e efficiente.Facilità d'uso: Bitrix24 è intuitivo e facile da usare, il che lo rende ideale per aziende di tutte le dimensioni.Comunicazione semplificata: Bitrix24 offre strumenti potenti per la comunicazione, come la messaggistica istantanea, le telefonate e le videoconferenze.Analisi e reporting: Bitrix24 fornisce strumenti avanzati per l'analisi e il reporting che aiutano le aziende a monitorare il loro progresso e a prendere decisioni informate.
Aspetti negativi:
Bitrix24, come qualsiasi altra soluzione software, ha alcuni aspetti negativi che potrebbero essere frustranti per alcuni utenti. Ad esempio, alcune delle funzionalità più avanzate potrebbero essere complicate da utilizzare e la configurazione iniziale potrebbe richiedere un po' di tempo. Inoltre, la qualità del supporto tecnico potrebbe variare a seconda della posizione geografica dell'utente e potrebbe non essere disponibile 24/7. Tuttavia, questi aspetti negativi sono generalmente superati dalle molte funzionalità e dalle solide prestazioni offerte da Bitrix24.
Giuseppe
Perfetto per le PMI
Commenti: La sua integrazione completa e la semplificazione della collaborazione sono i suoi punti di forza. Tuttavia, l'interfaccia utente può risultare complessa per alcuni utenti e i costi elevati possono essere un fattore limitante. In generale, Bitrix24 è una buona opzione per le aziende che cercano un sistema integrato di gestione delle attività, ma è importante valutare attentamente le proprie esigenze prima di effettuare un acquisto.
Aspetti positivi:
Integrazione completa: Bitrix24 integra diversi strumenti di lavoro come CRM, gestione progetti, gestione del tempo, comunicazione e altro ancora in un unico sistema.Collaborazione semplificata: Bitrix24 offre una piattaforma per la collaborazione in tempo reale e una gestione centralizzata delle attività, che semplifica il lavoro di squadra.
Aspetti negativi:
Interfaccia utente complessa: Alcuni utenti potrebbero trovare l'interfaccia utente di Bitrix24 complessa e difficile da navigare, specialmente se non hanno familiarità con i sistemi di gestione aziendale.
Alternative considerate: Asana e Notion
Perché scegliere Bitrix24: Efficienza
Software precedente: Google Drive
Simone
Buon software, ma limitato al di fuori della CSI
Commenti: Overall, Bitrix24 is a must-have for employees and small teams in CIS, but the quality of the features is questionable without additional charges for add-ons or dev-jobs.
Aspetti positivi:
Bitrix24 ha una vasta gamma di funzionalità e integrazioni che lo rendono una soluzione completa per i team all'interno della CSI.
Aspetti negativi:
Tuttavia, Bitrix24 può essere lento a causa dei suoi widget pesanti e l'interfaccia di amministrazione necessita di un aggiornamento.
Elena
Utility
Aspetti positivi:
Questo software ho iniziato ad usare dalla pandemia, per poter chattare con tutti i membri dello studio e poter condividere documenti, il lavoro da casa è stato agevolato, sembrava di essere in ufficio senza tanti sforzi
Aspetti negativi:
Non ho riscontrato nessun inconveniente
Utente Verificato
Buon sistema di organizzazione del lavoro
Commenti: La mia esperienza complessiva è positiva, dopo averci fatto la mano, non riuscivo a farne a meno.
Aspetti positivi:
L'ho utilizzato quotidianamente per quasi due anni, per organizzare i task con i colleghi in agenzia, anche a distanza e mi sono trovata bene. Comodo per tenere tutto sotto controllo e non perdersi niente.
Aspetti negativi:
Forse alcuni passaggi nella creazione dei task sono macchinosi.
Claudio
Completo ma curva di apprendimento alta
Aspetti positivi:
Il software è completo di tutto quello che serve per gestire un progetto e collaborare con il team. Molte funzionalità e possibilità di aprire nuovi moduli.
Aspetti negativi:
Curva di apprendimento alta. Le tante funzionalità a volte portano a perdersi un po'.
Alternative considerate: Microsoft Teams
Andrea
Semplice e intuitiva
Commenti: Utilizzandolo come standard comunicativo aziendali ho potuto appurare la buona qualità della soluzione, oltre che la sia robustezza tecnologica. Veloce e di semplice utilizzo.
Aspetti positivi:
Una soluzione semplice e intuitiva per gestire la collaborazione intra-aziendale. Il front-end è chiaro e di veloce utilizzo.
Aspetti negativi:
La UX potrebbe essere migliorata ma è complessivamente buona
Manuel
Essenziale
Commenti: Esperienza positiva ma soprattutto software utile per un'azienda
Aspetti positivi:
Ti permette di poter condividere in tempo reale documenti e di poter dialogare con i tuoi colleghi per condividere progetti e piani di lavoro come organizzazione di meeting
Aspetti negativi:
Non ho trovato nessun problema nel suo utilizzo

Maszni
Project management software with very good workload planning
Commenti: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.
Aspetti positivi:
I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.
Aspetti negativi:
The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Krishna
An all-inclusive project management software
Commenti: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.
Aspetti positivi:
As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.
Aspetti negativi:
The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.
David Arturo
A platform that is not specialized
Commenti: I used it for a period of 6 months and it worked quite well for me as an online project manager, however what we needed was a Professional CRM and Bitrix fell short.
Aspetti positivi:
I loved that it's the first web project manager I've ever used and its learning curve was pretty short.
Aspetti negativi:
Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to integrate it well into my daily operating flow.
Alternative considerate: Trello e Basecamp
Perché passare a Bitrix24: Because it was free and the recommendations about its ease of implementation.

Sara
Functional and collaborative communication tool
Commenti: It improves work flow by enabling secure, remote online communication. This solution uses professional-grade tools to satisfy all needs, from collecting team opinions to monitoring financial operations and trade.
Aspetti positivi:
Tasks, projects, and pipelines are Bitrix24's best features. It helps manage project roles. Functions can also classify members. It defines workflow management, project organization, and scheduling skills.
Aspetti negativi:
It is thorough and straightforward to integrate into business, so far. It's simple and customizable to your company's needs.
Victoria Vásquez
A Comprehensive Review of Bitrix24
Commenti: Overall, Bitrix24 is an impressive solution for businesses of all sizes. It is packed with features to help users streamline their workflow and improve their productivity. The customer support is great and the user interface is easy to use.
Aspetti positivi:
Bitrix24 is an intuitive and powerful all-in-one solution for businesses of all sizes. It provides an impressive range of features and tools, allowing users to manage and streamline their workflow. The user interface is easy to navigate and the customer support is excellent.
Aspetti negativi:
Bitrix24 can be quite expensive and the features are not always straightforward. The learning curve is quite steep and it can be difficult to get the most out of the system. Additionally, it can be slow and unresponsive at times.
Antoine
The best all-in-one solution for business that are in need of a social intranet with all features
Commenti: Every business which is looking to connect their staff remotely and is looking into automation of business processes should look into the software.
Aspetti positivi:
It has a CRM, Social Intranet, APIs and a marketplace.We use so many tools and even haven't used all the possibilities it has to offer.From doing calls, messaging, project management, onboarding processes etc.
Aspetti negativi:
They just changed their pricing model and cut their legacy plans even though they promised to locking the offer lifetime.
Alternative considerate: Dropbox Business, Trello, Pipedrive e Slack
Perché passare a Bitrix24: Bitrix has almost all the apps a business needs nowadays integrated into one solution.
Isaac
Clumsy interface, slow, and takes time to master
Commenti: I didn't like it. It has all the features I needed but is too overwhelming
Aspetti positivi:
You can have everything about your business managed from one place. You dont have to leave to anywhere at all.
Aspetti negativi:
It can be super overwhelming. Interface looks charming, but when you start using it, its too clumsy. A few features showing at a time would be great. Also, it is mostly slow and sometimes crashes on the phone.
Alternative considerate: Trello, Wrike e HubSpot CRM
Perché passare a Bitrix24: I thought it had everything on one page. But it ended up being too overwhelming. So I moved on
Manish
I Maximize Business Efficiency with Bitrix24
Commenti: The overall experience of using Bitrix24 can be positive for businesses that need a comprehensive solution for managing their operations.I like its wide range of features, which help businesses to streamline workflow, improve collaboration, and increase productivity.Bitrix24 can be a valuable tool for businesses that need a comprehensive platform for managing operations, but it is important to carefully consider its features and limitations to ensure that it meets your specific needs.
Aspetti positivi:
It offers a wide range of tools for collaboration and communication, including chat, video calls, task management, and file sharing. I can customize it to suit the specific needs of my business. I can create custom workflows, forms, and fields to match business processes.Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding experience.Its security feature is advanced including data encryption, two-factor authentication, and IP restrictions, to protect sensitive data. It offers a variety of pricing plans, including a free plan with basic features. Bitrix24 mobile app allows to access data and collaborate with the team on the go.
Aspetti negativi:
Bitrix24 has a wide range of features which is good but it can be challenging to learn and use.It offers a free plan with basic features, and some customization options are only available on the higher-tier paid plans.It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data.
Sarfaraz
Revolutionizing Team Collaboration and Project Management with Bitrix24
Commenti: Bitrix24 is a powerful tool for team collaboration and project management. It offers a wide range of features such as task management, time tracking, and CRM functionality. It also allows for easy communication and file sharing among team members. However, the interface can be a bit overwhelming at first and takes some time to get used to, and the mobile app version is not as user-friendly as the web version. Additionally, the pricing structure can be a bit complex. Overall, Bitrix24 is a great option for teams that need a comprehensive and powerful project management tool, but it may not be the best fit for teams with more basic needs.
Aspetti positivi:
I found that one of the things I liked most about Bitrix24 was its comprehensive feature set. It offers a wide range of tools for project management, including task management, time tracking, resource scheduling, and more. Additionally, the collaboration features such as file sharing and team communication were very easy to use and made it simple to keep all team members on the same page. Overall, Bitrix24 offers a powerful and user-friendly solution for managing projects and collaborating with teams.
Aspetti negativi:
I did not like that Bitrix24 has a steep learning curve and it takes some time to get used to navigating through all the different features and settings. Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the features on the go. Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's needs. Despite its many useful features, these shortcomings may make Bitrix24 less appealing to some users.

Gregory
Great Start-Up CRM
Aspetti positivi:
I really like how easy it was to get started on the fly.
Aspetti negativi:
This service is fairly bare bones, which is great for me but could see issues with larger (5+ salespeople) orgs.
Alternative considerate: HubSpot Marketing Hub
Perché passare a Bitrix24: Cost
Utente Verificato
Bitrix Virtual Office Solution
Commenti: My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.
Aspetti positivi:
The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.
Aspetti negativi:
The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.
Alternative considerate: Workplace from Meta e HubSpot CRM
Perché passare a Bitrix24: HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.
Ven
Good Product but Poor Service - Definitely not located in USA
Commenti: I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Aspetti positivi:
User Interface. Easy navigation Less Learning Curve
Aspetti negativi:
They use google translator for responding. so if they dont understand what you are saying them, its googles fault. You have to be awake between Midnight to 4 to get support from them or even a simple response. Most of them are Untrained and Inexperienced support techs.
Alternative considerate: HubSpot Marketing Hub e Keap
Perché scegliere Bitrix24: Just a better interface, but zoho support makes it all worth to be using zoho.
Software precedente: Zoho CRM
Perché passare a Bitrix24: Just better user interface
lee
Complete Scam
Commenti: If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!
Aspetti positivi:
NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.
Aspetti negativi:
difficult to train staff on, difficult and expensive to obtain support
Alternative considerate: CRM Analytics
Perché scegliere Bitrix24: we were seeking a solution with better CRM and quote abilities.
Perché passare a Bitrix24: initial price was more attractive with b24. ended up spending many thousands more with b24 and wasted months of development time that Salesforce would have had available ( out of the box)
Thierno Ousmane
Bitrix24, a promising software in Business management.
Commenti: CRM is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. I really like the fact that Bitrix24 has its own CRM integrated. We don’t need to find another CRM tool elsewhere. It is very helpful because the software enables us to create a detailed database about our clients. This is a very promising product that needs to be improved. I think its whole potential is far from being completely unlocked. Meanwhile, before we have a new version, I globally enjoy this software.
Aspetti positivi:
First of all, what is Bitrix24? It is a multi-operations software that enables multi-tasking, from: Creating business sites, automating sales, and project management with rich communication features. That’s why it is called the “All-In-One”. The things that I like about this software lie in its essential tabs on the dashboard: - The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section actually for the different projects. While writing, we can share files and use emojis; - The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. This makes team management very efficient; - The Tasks and projects tab that permits us to create tasks and manage the different teams working on them. What is even cooler with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total; - The CRM which stands for Customer Relationship Management. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about them.
Aspetti negativi:
2 things that are less-likable: - The custom support is sometimes hard to reach. They take a long time to reply to our emails. This can make us feel lonely facing some bugs we would like to report and get the help we need; - The price is too high for small businesses. Bitrix24 charges USD61 /month (from time to time we can have sales dropping the price) for an entry-level; while softwares like Zoho charges only USD12/month.
Danish
I love Bitrix!
Commenti: It has been 2 years and as of now, i have not thought to look for any other platform. if ever anything pops up, i consult my service provider, and every time we see that it can be done or added to my existing package. i will give it 5 starts for making my life easier.
Aspetti positivi:
More than 38 modules in one single place make this wonderful. I like that we use it for operations and analysis. The ability to customize even makes it more user accepted.
Aspetti negativi:
Took me time to think, however, yes it does need little help when it comes to reports.
Alternative considerate: Zoho CRM e Salesforce Sales Cloud
Perché passare a Bitrix24: It had more features than we required at the moment, however, we know that in future we would be requiring it. So, having a product that is scalable is wonderful and it helped us quickly make the decision.
Cheikh
Bitrix24 the best Tools for team management
Commenti: Bitrix24 facilitates team management
Aspetti positivi:
Bitrix24 is an easy to use software, it allows you to manage the history of contacts or prospects and stored. The communication is unified so everything is managed in one platform such as project and sales management. I recommend it to medium sized companies or those just starting out. Frankly, it has everything you need to get off to a good start.
Aspetti negativi:
It's a good software, but to tell the truth, customer support is limited. Another thing is that the mobile version doesn't include all the features, especially when you're traveling. The server is also slow sometimes.
Alternative considerate: Basecamp
Perché scegliere Bitrix24: Bitrix24 is available as a free version and offers a free trial.
Perché passare a Bitrix24: Bitrix24 is available as a free version and offers a free trial.
Agnishwar
Review of Bitrix24
Commenti: The Problems we are settling is our Project the board and correspondence issues. Yet, with everything taken into account Bitrix is taking care of its work for our organization
Aspetti positivi:
What I like when utilizing Bitrix is that there are various types of how to deal with a venture. The client the executives is likewise a major in addition to us in our organization as we are partitioned into independent divisions that has every one of its own workgroups. For each errand you can designate, track, have cutoff times and fuse it to your functioning arrangement when you time in to their underlying working day include. Client Dashboard Having your own profile and can transfer records unto your drive is an immense assistance to us as we would require a distributed storage and across the board to keep our work streaming. Group Collaborations Additionally, the capacity to have a visit in a CRM which has call/video empowered truly assisted our group with working and convey better as we are generally working distantly. You can utilize the searchbar when utilizing the visit which I think helps when you failed to remember a few things when to conversing with a colleague.
Aspetti negativi:
What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few spaces. I realize it's a matter of inclination yet when you are utilizing the projectile alternatives of their rich content manager you can't utilize internal slugs see reference model [SENSITIVE CONTENT HIDDEN] which is discover irritating as we use it regularly. What we do is we make a different google docs that way we can indent into the list items.