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Informazioni su Coupa

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Ulteriori informazioni su Coupa

Aspetti positivi:

We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. This is an extremely powerful and well-orchestrated product.

Aspetti negativi:

There are a lot of email notifications that are sent out, which can sometimes cause confusion.

Valutazioni di Coupa

Punteggio medio

Facilità d'uso
3,8
Servizio clienti
3,7
Caratteristiche
3,8
Rapporto qualità-prezzo
3,7

Lo consiglieresti?

6,9/10

Coupa ha una valutazione complessiva di 4 stelle su 5, calcolata sulla base di 103 recensioni degli utenti di Capterra.

Hai già usato Coupa?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (103)

Hossain Md
Hossain Md
Customer Manager (Bangladesh)
Utente LinkedIn Verificato
Telecomunicazioni, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Coupa - The Expense Manager for your business

5,0 3 anni fa

Commenti: Coupa Expense has been a great software for our company to manage the spent smartly with a full proof apprval process. It has brought more transparency and accountability among the team members. As an organisation, we really appreciate this platform and would like to suggest others to use this application in their business.

Aspetti positivi:

Coupa Expense is easy to use. The following features are most amazing to me - 1. Requisition and PO management. 2. Approval DoA/flow chart is very easy to assign. 3. Reimbursement process is simple. 4. Multiple currency is available. 5. Full spent analysis report feature.

Aspetti negativi:

Coupa Expense is one of the best expense management softwares and I personally do not see any improvement area for this software.

jennifer
brand marketing (El Salvador)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great billing tool

5,0 2 anni fa

Aspetti positivi:

It's an easy way to keep track of your invoiced and bill he companies/clients you work with

Aspetti negativi:

It does has a learning curve, i needed someone o guide me through the initial process, bu once you understand i it is very easy to use and keep sharing ongoing invoices

Robert
Sales Engineer in Powerrubber.com (Polonia)
Produzione di apparecchi elettrici/elettronici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

powerrubber.com 's opinion

2,0 anno scorso

Commenti: if you want to loos your money, it is a good place to buy for access. 0 refund or return.

Aspetti positivi:

only the colours which are a very calm and proper for this type of platform

Aspetti negativi:

nothing, we lost our money, so please choose wiser.

Fabio
Fabio
Procurement Supervisor (Brasile)
Utente LinkedIn Verificato
Prodotti chimici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Should be better

5,0 4 anni fa

Commenti: This platform should be better considering all the investment and is an expensive tool for companies, so you spend more time to do the right thing once.

Aspetti positivi:

It is a good platform to help companies to buy products and services. The idea is to faster the relation between companies (B2B).

Aspetti negativi:

It is not a friendly platform for the user, it is full os details and does not allows mistakes, I mean if you start a process with some information and you have to change it, you would take some time to do that.

Eyüp
Industrial Engineer (Turchia)
Servizi finanziari, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Coupa EO

4,0 3 anni fa

Commenti: I can devote more time to other tasks because I create invoices more quickly.

Aspetti positivi:

They are very good at billing. I think the security systems are also good

Aspetti negativi:

It still has a lot of shortcomings in integration with some software. They need to fix these asap

Ma. Rosalie
Accounts Payable Specialist (Filippine)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Coupa is a highly customizable system

5,0 6 mesi fa

Aspetti positivi:

You can easily navigate the application since it interface is simple and understandable. You can customize the application based on what you want the results to be. Coupa can be integrated to a different application depending on business need. Very minimal lag time.

Aspetti negativi:

Integration of documents to Coupa needs more improvement as there are limitations on the type of file that can be uploaded such as zipped files.

Alvina
Rko (Filippine)
Contabilità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Convenient

5,0 5 mesi fa

Aspetti positivi:

All feature on this application is very useful and manageable

Aspetti negativi:

Nothing because its friendly user application

Nathalie
Broker Assistant (USA)
Proprietà immobiliari, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I love Coupa and you will too

5,0 8 mesi fa

Aspetti positivi:

I love that this is a comprehensive solution for all supply chain needs.

Aspetti negativi:

What is there to dislike about Coupa? Nothing! This is everything we need in one system.

Hicham
Purchasing & Facilities Manager (Marocco)
Esternalizzazione/Delocalizzazione, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Coupa experience

5,0 anno scorso

Commenti: Positive experience

Aspetti positivi:

The quick response and also gathering remarks from validators to adjust things if needed

Aspetti negativi:

Sometimes we need to add more details to give full view for approval process

Patrick
Consultant (Canada)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Supply Chain Guru and Coupa CSO

5,0 8 mesi fa

Aspetti positivi:

Coupa has a lot of fonctionnalities and solutions that offer anything you want and need for supply chain purposes. It offers a wide range of easy-to-use training courses.

Aspetti negativi:

The primary thing is that Coupa has a really expensive pricing structure.

Oliver
Market Research Manager (UK)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does a job

3,0 anno scorso

Aspetti positivi:

Helps link employees with the financial department when processing invoices.

Aspetti negativi:

It's not very intuitive to use and can be quite difficult to understand what to enter if you're only an occasional user.

Sandra
Admin (USA)
Utente LinkedIn Verificato
Materiali da costruzione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

WHY SHOULD I PAY COUPA for services rendered

1,0 anno scorso

Commenti: HORRIBLE, UNABLE TO COMMUNICATE, we do plumbing services for $ 295.00, but I have to pay coupa $ 549 to get paid from my customer!

Aspetti positivi:

NOTHING, I refuse to pay coupa for my customer to pay me

Aspetti negativi:

Everything, nobody willing to talk to you unless I pay Coupa $ 549.00 per year to get paid by my customers.We are a small family business, why should I pay out $ 549 yearly to get paid

Md
Corporate Affairs Manager (Bangladesh)
Prodotti chimici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Coupa Expense - You most trusted expense manager

5,0 3 anni fa

Commenti: As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

Aspetti positivi:

Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

Aspetti negativi:

Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

Utente Verificato
Utente LinkedIn Verificato
Software informatici
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

End user's love but application team might face hurdles

4,0 6 anni fa

Commenti: Effectively reduces cost, better operational efficiencies and better end user experience

Aspetti positivi:

The tool is meant to give a very good experience to end users. All the out of box functions are designed with high quality UI standards which will reduce the learning curve for end users. IT team don't have to spend hours to explain the features and functions as the terminologies and configurations are quite intuitive. Finally so much comes out of box if planned well and ahead of time a lot of customization requirement can be avoided. The T&E module is really liked by a lot of top tier business users.

Aspetti negativi:

The integration capability is not up to the mark. When it comes to customize a lot of road blocks can be faced but it seems the Product team is actively looking in to some of them and with every release they are making some advancement in this direction. There are some weird limitation on few types of reporting capabilities which I think should be there.

Rohit
Project Manager (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Coupa - Best for your Business

5,0 2 anni fa

Commenti: Overall experience is good with Coupa Support and must be recommended.

Aspetti positivi:

I have used Coupa Software for Supplier/Vendor management and Purchasing modules. i have found this software easy in use and give flexibility to do customization as per business requirements.

Aspetti negativi:

The Customer Support needs to be improved. On raising incidents for issue we need to do multiple followups.

Sean
FP&A Analyst (USA)
Software informatici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Coupa Review

4,0 5 anni fa

Commenti: Great software for the end user and supplies but not for the admins.

Aspetti positivi:

It is very easy for the end user and supplier to submit invoices. Suppliers are able to track the invoice process and payments. Helps reduce the time spent communicating with suppliers.

Aspetti negativi:

Making changes are not easy. Adding custom fields and changing approval chains have not been easy to adjust.

Lynne
Executive Director
Ha utilizzato il software per: Non specificato
Fonte della recensione

Coupa's e-Procurement Solution Helps Students in Need

5,0 15 anni fa

Commenti: I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever. The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features. Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

Aspetti positivi:

Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive. Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more. It's fast...it's internet fast!

Aspetti negativi:

There are always a few tweaks that could happen here and there, but we get 95% of what we need!

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Positive experience with processing expenses

4,0 7 anni fa

Commenti: The software allowed for some additional options in our expense reporting policy and for a reduction in training costs

Aspetti positivi:

The software is easy to use and very intuitive. There is minimal training needed and fields are very clear. The computer based login ties into the mobile receipt capture with no issues and corporate card transactions prepopulate expense reports.

Aspetti negativi:

There is no way to decline an individual piece of the expense report. The expectation for the user to understand the full reimbursement policy of the company may be to high. There is no built in calculation to reduce a reimbursement by type selected.

Jessie
Coordinator (USA)
Beneficenza, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Great for Accounts Payable Team

4,0 6 anni fa

Aspetti positivi:

This piece of software has streamlined so many of our organizations processes. It connects with personal purchasing cards as well as invoicing for vendors.

Aspetti negativi:

I wish this software had the ability to allow property managers to see their vendors invoices on a regular basis without having to pay extra for a user license.

John
Business Systems Analyst (USA)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Modern portal with some caveats

4,0 7 anni fa

Aspetti positivi:

Modern look and feel. Constantly updating the product. Lots of functionality related to end-to-end procurement. Some promising features in the upcoming road map.

Aspetti negativi:

Rigid rules and hierarchy structure. No conditional logic support. Vendor overpromises, underdelivers. Universal search bar is terrible.

Jessica
Facilities Coordinator (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does what it needs to

4,0 7 anni fa

Aspetti positivi:

That i can use the punchouts to directly order rom stores that link to it. It makes it way easier and takes away other steps for me

Aspetti negativi:

It's hard to search, right now i can't search to find items i have approved other than the administrator.

Paul
Assistant Controller (USA)
Istruzione primaria/secondaria, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

This product is very valuable to a large organization and specifically the accounting teams of that org. Implementation can be difficult but ultimately Coupa Expense platform is highly configurable to an orgs needs.

5,0 6 anni fa

Aspetti positivi:

1. Can be configured in almost any way a business needs. 2. Approval chains can be as simple or complex as you need them. 3. Administration can be managed by accounting team. 4. Integration with Google maps for mileage records. 5. Super easy for users to adopt

Aspetti negativi:

1. Implementation can be painful depending on which route you go. Coupa may direct you to a third party they partner with and you may be stuck we super strict deadlines and change orders if you aren't able to stick to them.

Shane
Sr. Financial Analyst, FP&A (USA)
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Expense Tool

5,0 5 anni fa

Commenti: Coupa allows us to be transparent with our expenses and make sure expenses go through the appropriate approval channels are are charged against the appropriate cost centers.

Aspetti positivi:

As a member of the finance team this is a useful too that helps us track expenses and make sure that we are charging to the correct cost centers. The approval process is also very helpful.

Aspetti negativi:

I honestly don't have many complaints based on its usage. It's an intuitive tool and most issues that I come across are user error.

Utente Verificato
Utente LinkedIn Verificato
Beni di consumo, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Coupa, Corporate Expenses

4,0 6 anni fa

Aspetti positivi:

What I like the best about Coupa is that it automatically creates my expenses for me. Typically all I have to do is add the receipt.

Aspetti negativi:

What I like least about Coupa is the same thing I like because sometimes I want to get the expense submitted quickly and you have to wait for the card to be charged before you can even put a receipt into Coupa.

Utente Verificato
Utente LinkedIn Verificato
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy-to-use expense management from user perspective

5,0 5 anni fa

Commenti: Submitting personal expense reports is all I use it for right now

Aspetti positivi:

In the past I had always worked for small companies that had very outdated methods of expense reporting. But I have recently been user this to submit expenses and have found it very easy to use without ever having touched it. It walks you through step by step and is very user friendly.

Aspetti negativi:

Nothing so far, I wonder if there is a way to alert an approver that they need to approve something every few days.