Recensioni su AccountEdge

Couldn't be simpler!

Commenti: Only great things to say about this product.

Aspetti positivi:

AccountEdge Pro has made a work of difference in my company. With their easy to use dashboard, I can enter purchases, invoice customers, pay bills, create payroll, keep an accurate accounting of my banking and so much more. It is simple to use... even I can do it! It's a huge time saver and in the five years that I have been using AccountEdge, I have never had an issue.

Aspetti negativi:

Not a big deal but there have been a couple of times when I have had to realign the check printing format.

Our romance with AccountEdgePro is rocky

Commenti: We used to deal with USA support team who were incredibly helpful. Recent telephone support is difficult to understand the language of the person, if it answers at all, and in most cases they fob you off by promising to ring back in 10 minutes, only to never receive the call. Chasing Support when we upgraded in 2023 was a three month exercise of hair pulling as we tried to integrate the multiuser function like the previous upgrade. Disappointed with the service and now we cannot even raise a Support page, or the Knowledge Page, or the Community Support Page.

Aspetti positivi:

AccountEdge Pro was purchased with the ability of installing on multiple machines on our farm and we were able to select multiuser login which worked brilliantly albeit with a couple of quirks. Having individual desktop setups (x5) means that we can use mesh network on the farm to link the desktops to input inventory transfers as the plants we grow we upsized or propagated. We do not have internet coverage from our Starlink satellite to these outlying desktops so web based subscription is not for us. The price was a one off payment which is a big thing for us as seasonal farmers we have money in the account some months and none at other months depending on the time of year. The linkage to Shopify was the big key selling point as it meant that staff could update our inventory immediately online using the sync link between the two software platforms from the main computer. This was important as we have stock in USA and Australia and saved a heap of admin time inputting all the stock levels in after team meetings - usually conducted with time difference issues. The feature of Inventory Variations was a gamechanger as we manufacture plants so having the different stages of plant growth as a variation in our inventory was key to the sales teams as we could easily reflect as to how far along the supply chain a plant was, therefore getting some accurate data for the customers. Previously we would have to go physically look and count plants, then call the customer back. Extra sales could be achieved with this accurate data as we could suggest an alternate plant if the customer wished for an earlier delivery. Job Codes were brilliant in separating out the different projects we were building on farm, or the research component of our business, and we could view how much a project was costing. This component disappeared when MYOB went web based approximately 6 years ago Having used the Australian MYOB since 1996 ,AccountEdgePro was an immediate replica with extras which made the transition really smooth. Been using AccountEdgePro since 2019

Aspetti negativi:

There were no Cons........ until last year. We purchased upgraded licenses for all five computers only to discover after much ado with getting the support (paid for), that the multiuser function even though present - does not work any more. Computers can be setup, viewed, given permissions etc, but using the outlying computers inputting data simultaneously as before is now only able IF the other computers are logged out. So essentially we purchased licenses that are basically useless as the main computer is logged on at all times. Tried to reinstall the older version only to find that once the account backup comes from an upgraded versions ....there is no going back! Support then advised that we had to go web based. So no internet with 3 computers and monthly subscriptions for all computers that are active means that we cannot afford, nor manage 12 months a year, the fees. The Shopify link non existent now and we have been promised with a new solution since May last year. No notice was given, our customers started complaining that we had not sent them the plants that they ordered which was first indication that anything was wrong. This is costing us time to enter the data separately from two locations USA and Australia. Now we cannot access our account through the MyAccount page, we are geofenced to Australia MYOB page. The same for Community support and Support Team, which we have paid for. Speaking of payments, AccountEdgePro has gone down the path of web based monthly subscriptions. We avoid subscriptions like the plague as managing a once off payment when required is very manageable. So after a wonderful romance we are now working on no more upgrades. We have hired someone with Python knowledge to give us sync capability with Shopify. Thankfully I personally have database diploma and can work with the reports as csv imports from the outlying desktop computers around the farm, but this has taken up a fair chunk of time working on this.

User for 30 years

Commenti: 2. I paid $7K for a shopify site because Accountedge advertised they supported Shopify. For years I could open software, hit a button and my accounting was done. Now sometimes t takes HOURS a day to enter my shopify sales because shopify says accountedge "fell out of compliance." Again Accountedge said they were developing an app that would synch my store but it, like the native mac version, is NEVER coming. They have a protocol for exporting sales from shopify and importing them into accountedge but support has refused to guid me through it. Their directions are unintelligible and they simply won't help. Absolutely HORRIBLE support for a 30 year customer that invested 7K in a site based on their say so.

Aspetti positivi:

Gets the job done, lets me do whatever I need to do.

Aspetti negativi:

1. Accountedge discontinued native support for mac when it went to 32 bits and have been saying for about 5 years "we are working on a native version. " The DOS shell it currently operates in is awful and makes me feel like Im back n 1995. It's the slowest program on my computer. I call support 2x a year and it's always the same old thing "they are working on it." I was just told "As soon as we complete a project Apple makes a change to their OS so it slows us down. " Yeah well keeping programs current with each new OS is how computers work. Accountdege does anything I need but, on a MAC it's a miserable experience.

Accountedge Review

Commenti: Overall this software is really good for people who want a simple bookkeeping and accounting solution.

Aspetti positivi:

This software is great for people who are not accountants and are looking for a simple bookkeeping and accounting software solution.

Aspetti negativi:

Whenever they release an update there are plenty of bugs and a lot of features will not work until the bug is fixed. Last upgrade my outlook connection stopped working so I had to manually send out invoices. Also support is no longer what it used to be. They will force you to upgrade to the current version and also charge for any support unless you can prove that you are calling about a software bug.

Overall good product

Commenti: I love the software and functionality but will most likely switch to another platform due to lack of support from customer service. Also support to your accountant is also non existent.

Aspetti positivi:

The simplicity of this product makes it enjoyable to use. The layout is nice and it makes it easy to find things you are looking for.

Aspetti negativi:

Customer support has gone completely down. Upgraded to the 2021 version and it broke a lot of features including the ability to send emails through outlook. Had to wait months for a fix and had to send out invoices manually. Come tax time they now want me to upgrade to 2022 for the accountant to get a copy to work on my file. Software maybe a good price but don't expect any support without spending more money. Basically a trap to force you to pay.

Accountedge Pro

Commenti: Accountedge Pro is easy to use and has all the features needed. It’s a good program. I have enjoyed using it.

Aspetti positivi:

Very easy to use. Performs all required tasks Automatically. It’s reliable. Easy to navigate. Works very well.

Aspetti negativi:

Lacks mobile integration- being able to use application on mobile device when on the toad or at a clients office. There are some functions available like looking up old invoices and jobs. But that’s about it. In this day and age portable applications are almost necessary.

One of very few apps for accounting on Mac - 2022 version

Commenti: It is still a very useful piece of software, and a rarity on Mac. However, the recent design decisions made in the latest version leave a lot to be desired. Unless the interface is overhauled, or at least improved, we may not use it for much longer.

Aspetti positivi:

It is an installable app, which does have drawbacks, but does mean an internet connection is not required to use it, unlike all cloud based accounting software. All useful features are available, such as employee records, payroll, invoicing, accounting, and stock checking, together with up to date HMRC requirements in the UK, such as Making Tax Digital tax submissions. The price is also very competitive. Most cloud based accounting software charges a per employee fee for payroll, but AccountEdge allows for multiple employees as standard.

Aspetti negativi:

The latest version has completely changed the look and feel of the software. Text is very hard to read, checkboxes are almost unusable, and the user experience in general is poorer than it's ever been. Error messages can be very obtuse.

The best one for the accounting & development financial of the company, i love it..!

Commenti: They are no problems about it , in my experience with the application is a good way for respect your financial ways

Aspetti positivi:

By AccountEdge any one can learn the best way for accounting his business management, it’s a good thing for analyzing financial services

Aspetti negativi:

It’s good for his skills, the way for using is a better ways ..!

Easy and customizable

Commenti: Wonderful. I have been using it since 1992. And my CPA loves the reports I generate at the end of the year, it makes figuring up my taxes really easy for him because I can add different expense/income categories and customize it for certain deductions.

Aspetti positivi:

I have used this software since 1992, when it was called MYOB. It's easy to use, and has all the help you need right in the software. The categories are customizable, and you can easily make edits . you can also generate customized reports.

Aspetti negativi:

When I am entering a new customer, I would like to have more options on the main screen, such as the initial customer date and notes instead of having multiple screens to click through, it would make it easier to be able to see all the data on one screen.

AccountEdge Pro

Commenti: See above

Aspetti positivi:

I bought the original software a long time ago because it was Mac based. I am only a Mac user.

Aspetti negativi:

I wish the decimal point floated. I know that that sounds silly but it would be nice. Plus, there needs to be a better way to put in "online" payments in check book. I only use checkbook and payroll. All the rest is a waste for me.

So many functions… and stable for 13 years use now

Commenti: We are a software company with most of our business taking place online. I do regular reconciliation of hundreds of thousands of transactions… consolidating them into AccountEdge weekly, bi-weekly, or monthly. In addition we have lots of direct customers that pay by Purchase Order. We drop-ship a number of hardware products from various vendors.

Aspetti positivi:

They are constantly updating the software and I've only had one data "glitch" in the 13 years I've run the software (with hundreds of thousands of sales invoices/quotes/purchase orders/transactions… and that one problem was rectified by their support team very quickly.

Aspetti negativi:

I love that they add new features yearly, but typically I don't find the features as useful as I'd find others. They are always willing to take feedback however, and I look forward to some of my suggestions being implemented. I also wish the network edition worked on Windows.

Everything I need to mange my small business accounting needs

Commenti: I like the ease of use and that certain features are very versatile , like I can create an invoice for either a service or an “item” sale and switch back and forth with ease. The software even recognizes the difference between when I’m paying a utility bill and purchasing inventory and will ask me to switch modules if I need to.

Aspetti positivi:

AccountEdge Pro is easy to set up, execute and expand. I recently added the payroll feature. By doing this I will be saving money by not having to hire a professional to handle my small business payroll. The modules are easy to understand as is the connectivity between features. There is a lot of support available that is either free or doesn’t add a huge expense to my bottom line.

Aspetti negativi:

There isn’t much I don’t like about this software. I’ve been using AccountEdge for close to 20years and have never thought of replacing it.

AccountEdge Pro Long-Time User

Commenti: AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

Aspetti positivi:

Comprehensive for what we need it for. All cash accounts, including checking; receivables; payables; payroll; and more.

Aspetti negativi:

We've used it for so many years that we've gotten very used to it. Because we don't have a learning curve anymore, I don't have complaints. It would be better if it integrated more easily into our database, or Excel.

Perfect fit for our non-profit organization

Commenti: AccountEdge Pro is perfect for our small non-profit organization. It is very user friendly. I especially love how fast I can make and customize reports. Processing payroll and making deposits are virtually effortless, which I appreciate. This will be our fourth year with the software and we have never had any issues. Customer service is always prompt and willing to help in any way. We highly recommend this accounting software.

Aspetti positivi:

I like how easy it is to customize in order to fit our specific needs.

Horrible - Waste of money, looking for another alternative, NO HELP FROM TECH SUPPORT.

Commenti: Trying to do daily operations but have run into issues at every turn. Even the most simple task for accounting has become a nightmare.

Aspetti positivi:

NOTHING. I feel like I've wasted 5 months of my time switching and implementing a software system that is useless to our business, not to mention the high cost of the software.

Aspetti negativi:

I have not found ANYTHING that has been easy to do in this software. I have needed and tried to get help several times, I either get some lame 1 line response that doesn't make sense and get that response 2 or 3 days later after creating a ticket, or wait for up to an hour on the phone and finally get to talk to someone that isn't willing to listen to the issue, sounds like I either woke him from a nap or in a really bad mood.

SDR

Aspetti positivi:

The software is easy to teach and use in our business.

Aspetti negativi:

We get inventory error messages when we do not expect them.

Great overall Accounting Software!

Commenti: Overall very good accounting software. We've used it from the very beginning when it was MYOB. It's nice to see it keep getting better and better!

Aspetti positivi:

Great payroll tools and inventory management

Aspetti negativi:

Needs more in depth client management/contact. Also would like inventory ability to combine products for price breaks and more price break columns

very good overall

Commenti: i believe the key word is "control" of the business finances through generally simple, user-friendly management of income, expenses, financial reports and tax preparations for the accounting firm.

Aspetti positivi:

generally user-friendly even for those like I who are not accounting-knowledgeable, good, patient, friendly accounting/tech support. although MYOB ownership and name has changed over the years, service quality, continuity and evolution has been smooth and positive.

Aspetti negativi:

a little expensive for a single person business and a couple of times there have been two situations where accounting support instructions to solution have not worked - albeit only twice over all these years.

Unity School Inc.

Commenti: I have been using it for 6 years now and am really pleased with the product and with the support team.

Aspetti positivi:

I really like how easy it is to learn, and how you can undo or repair mistakes

Aspetti negativi:

I am having some problems with my save page not showing up full page.

Solid Accounting platform

Commenti: Major benefit is keeping track of expenses and tracking income and employee stats.

Aspetti positivi:

Easy of use and set up. Ability to run needed reports and do taxes in house.

Aspetti negativi:

Invoices look a little outdated. Could use some improvements.

Why I chose AccountEdge Pro for my business

Aspetti positivi:

I am co-owner of a small Texas business, and am responsible for keeping the books for our business. I was not a business major in school, so was looking for a system that would be relatively simple to use, but robust enough to meet our booking needs. I also wanted something that did not require me to be in the "cloud", and was Mac friendly, and AccountEdge Pro has met all these needs.

Aspetti negativi:

There are more bells and whistles than I need, but ultimately I found the functions I wanted and am very happy with AccountEdge Pro.

Pretty easy to use, covert and price-good package overall

Aspetti positivi:

Again very easy to use for current and new employees, easy to train and adapt, also conversion was quick and pain free. Very effective accounting program.

Aspetti negativi:

Lack of searching capabilities is the largest complaint. Searching mod would enhance the programs effectiviness and would make our accounting life easier. Please add.

Frequent updates. Updates resulted in recording data. Had to cancel today. Very cold reception by customer service. No Refunds

Commenti: My bookeeper loved this program and we had it on but it disrupted data entry with one of the updates. Account edge refused to consider our dilemma offering no solutions for the present or future.

Aspetti positivi:

Takes a bit to get used to. However this is one program which is yours to own. Data entry and recorded entries easy to find

Aspetti negativi:

Updates caused us problems. Automated renewal without consent is not fair. Poor customer service. No phone in customer service. Emailed replies and concerns misunderstood often. Very pushy on using their online store facilitation.

AccountEdge Review

Aspetti positivi:

Easy of using, the detail that you can get with your reports

Aspetti negativi:

That when you upgrade the software it does't save and move your forms over...Its a pain to have to re-create the invoices, etc.

AccountEdge Pro is disappointing

Commenti: After 6 months of entering data and setting up information, we are still unable to use due to program conflict issues. Every issue takes days to receive response and few are corrected

Aspetti positivi:

One time purchase for program except for payroll. Reasonable cost.

Aspetti negativi:

Far too complex to evaluate in 30 days. Too many issues not covered by online videos. No documentation manual provided. Poor customer support with issues. Unable to input payroll tax tables manually.