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Informazioni su Bookerville

Pensato per gestori di proprietà multiple, resort, B&B e proprietari di case vacanze. Il prodotto con un valore molto alto. Scopri cosa ti sei perso.

Ulteriori informazioni su Bookerville

Aspetti positivi:

Bookerville is super user friendly and works great wether you are a Property Manager and/or Owner. Most booking softwares are too complicated.

Aspetti negativi:

It is hard to find the site on Google or other search engines.

Valutazioni di Bookerville

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,8
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,5/ 10

Bookerville ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 212 recensioni degli utenti di Capterra.

Hai già usato Bookerville?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (212)

Sean
Sean
Co-Owner (USA)
Utente LinkedIn Verificato
Industria alberghiera
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great service for a startup business!

5,0 7 anni fa

Commenti: Easy setup, interfacing and roll out for a new business.

Aspetti positivi:

Covers all the bases for getting your business off the ground. Very inclusive and tons of FAQ content

Jessica
Administrative Assistant (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

LifeSaving Program

5,0 3 anni fa

Commenti: Overall rental management has just become simpler and more streamlined.

Aspetti positivi:

My favorite part of this program is how organized and easy to use it is.

Aspetti negativi:

I think the graphics and design could be a little more up to date.

Brooke
Villa Owner (USA)
Tempo libero, viaggi e turismo, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

So far - I’m impressed

4,0 2 anni fa

Commenti: Bookerville has been great! Anytime I have a question or need support, they are available. The software has been a great solution for my business.

Aspetti positivi:

This software is easy to use, and the developer was super to work with. I am still learning features after a year of use. As a single villa operator, Bookerville has made my vacation rental management seamless with CRM and integrated payment processing.

Aspetti negativi:

I’d like a bit more design flexibility in the calendar visibility when publishing on our website. I believe this is something the development team is working on? It’s a minor “con.”

Melody
Owner (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Perfect!

5,0 4 anni fa

Commenti: So happy with Bookerville! Its so easy, seamless and [SENSITIVE CONTENT HIDDEN] is top notch!

Aspetti positivi:

Bookerville is super user friendly and works great wether you are a Property Manager and/or Owner. Most booking softwares are too complicated. Bookerville is super easy to use. [SENSITIVE CONTENT HIDDEN] is always on top of any concern and willing to listen and make changes if needed to fit your needs.

Aspetti negativi:

I wish the rate system was a little more user friendly. Example is on Vrbo you can see the dates its booked and the daily rates ON the calendar so you can lower rates daily to fill in the blanks. I wish Bookerville was set up like that for the rates section.

Krystal
Inn Keeper (Canada)
Tempo libero, viaggi e turismo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great software. No regrets.

5,0 6 anni fa

Commenti: We have used Bookerville for years for our log cabin rental business. It has been great.

Aspetti positivi:

Support is the best of any software that we've ever owned or bought in to. The support is quick, responsive, and genuinely interested in helping make the software as effective as it can be.

Aspetti negativi:

The integrations with other services aren't totally seamless (but they're really good and Bookerville keeps on top of necessary upgrades). IMO I think that the bigger rental sites benefit from making these integrations difficult.

Aiva
Manager (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Working with Bookerville

5,0 4 anni fa

Commenti: Our overall experience with Bookerville is very good

Aspetti positivi:

What I like the most about Bookerville, is the ease of use and friendly navigation system. And customer support availability when I need it.

Aspetti negativi:

It was smooth integration process. It could be easer if it have option of easy connectivity with the website

Joseph
Office Manager (USA)
Tempo libero, viaggi e turismo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

The best value for rental software management. Excellent!

5,0 4 anni fa

Commenti: If I could give it an 11 I would!

Aspetti positivi:

Easily integrates into our business and website.

Aspetti negativi:

Set-up has its learning curve... BUT Extremely flexible once you get to know it.

Frank
Owner (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great booking software!

5,0 5 anni fa

Aspetti positivi:

Provides all the functions I need in the cabin rental business.

Aspetti negativi:

The enhancements I need are currently being implemented so I can not think of a con.

Matt
Owner (USA)
Industria alberghiera, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Using Bookerville

5,0 anno scorso

Commenti: One of the most important factors I find critical with a booking platform is the customer service/support. What few issues I have had (and they have all been due to my poor computing skills) have been quickly responded to, and solved. I go to bed at night with no worries about bookerville managing my bookings.

Aspetti positivi:

I like that I can count on this platform to seamlessly manage my bookings.

Aspetti negativi:

I really have nothing to say about Bookerville

James
Realtor/Property Manager (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Property management software made easy

5,0 6 anni fa

Commenti: Very responsive company.

Aspetti positivi:

Ease of use. Excellent tutorial training videos. No long term contract. Very reasonably priced.

Aspetti negativi:

Nothing I would change at this point.

Gene
Owner (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best one for the money!

5,0 anno scorso

Commenti: Every interaction with the staff has been great usually a quick response if there's an issue never left with out an answer to a questions for anything.

Aspetti positivi:

Deployment of the service was a whole lot easier and user friendly than others I tried before. Was up and running in no time.

Aspetti negativi:

I wish it integrated with my quickbooks online and gave more options for KPI's in reports but overall all does a great job!

Suzette
President (USA)
Tempo libero, viaggi e turismo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I need to explore more on the service...so far, so good!

5,0 anno scorso

Commenti: Great so afar

Aspetti positivi:

ease of use and customer service has been great!

Aspetti negativi:

i am still learning the system, so nothing yet

Pam
Owner Manager (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Bookerville continues to provide an excellent product

5,0 3 anni fa

Commenti: Bookerville is my bridge between my 98% Airbnb bookings and those 2% long term returning guests. Bookerville allows me to keep my 2%'ers happy, offering them specific "coupons" and vacations without Airbnb's (necessary) fees. Bookerville also allows me to fully synchronize all of my calendar needs between Airbnb and Bookerville and scheduling needs for my cleaning staff.

Aspetti positivi:

While Bookerville also works with larger vacation rental concerns they continue to offer a space for us smaller vacation rental proprietors. I have determined that Channel Managers are not yet able to handle proprietors who only manage one property. Bookerville however, continues to take care of our needs. Most important to me in that regard is the integration/synchronization with Airbnb. While Airbnb is a great advertising platform I have yet to see that their ability to coordinate all emails with cleaning staff and to some extent, guests, is comparable to what I am able to do with Bookerville. Customer support also continues to be solid with Bookerville. I have yet to submit an issue that has not been dealt with fairly quickly and to my satisfaction.

Aspetti negativi:

At this point I cannot think of another feature that could be added to Bookerville. Some times the year end reports do not seem to answer a question I might have for tax purposes. Perhaps I should submit a request!

Nance
SR SQL Developer (USA)
Software informatici
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great web based Rental property management software - full featured and affordable !

5,0 8 anni fa

Commenti: I have been managing vacation and annual rentals for over 10 years. I have used several different software packages over the years, but when I needed to get a more mobile solution I went searching. (Side note - I am a software developer and if I had the time I would have written my own.) I found Bookerville and was intrigued with the easy to use interface. Then after the free 30 trial I bought it. I haven't been disappointed yet. The company support is outstanding. Bug issues are addressed promptly. Product enhancement requests are encouraged. What I love about it - it's very easy to get your properties setup and start scheduling your guests. It's also affordable, entry level costs with full features that you could pay so much more....I know I did it the hard way for too long, now I have automatic emails to guests, cleaning crews and owners, calendars that link to my listing site calendars, income and expense tracking, etc. There so many other features that I needed and it met the requirements. I highly recommend it, although to use all of the features will take some time to set up. The default email templates are ok to use and customizing them is simple. Online help is good, and the forums are helpful. Most set up questions have all been asked and answered and are available to review.

Aspetti positivi:

It's web based, and affordable, exports to accounting programs, links to vacation rental listing site calendars. Has automated emails to guests, owners, and staff.

Aspetti negativi:

Very little. The size of email template preview doesn't allow size change.

Ethan
GM (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Bookerville has everything you need and not all the stuff you dont!

5,0 2 anni fa

Commenti: Excellent company

Aspetti positivi:

Easy to use and they will work with you to customize it to fit your business. The response time is very fast whether it is a workday weekend or holiday!

Aspetti negativi:

Wish the graphics were a little more up to date looking. Widgets such as booking calendar etc

Patricia
Properiter (USA)
Servizi e attività ricreative, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Over view of software

5,0 2 anni fa

Commenti: Benefits to this software to me is the emails sent out as soon as a perspective guest wants to request a booking, reminders for payments it helps us keep tract of what's happening very easily.

Aspetti positivi:

I just started working for the owner of her vacation rentals and I found this software to be very user friendly. I just started training on this software for bookings and I found it very easy to pick up speaking from a person who is not very computer savvy.

Aspetti negativi:

So far I haven't come across anything that I would classify as a con.

tywain
Owner (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The Ranch at Southfork experience

5,0 3 anni fa

Commenti: Good have had it for over 12 years

Aspetti positivi:

Very easy and simple to use. Use it daily for booking and accountant use it for billing and reconciliation.

Aspetti negativi:

Would like it to connect to VRBO or ABNB

Patricia
Owner (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best Option for the Money!!

5,0 7 anni fa

Commenti: It makes my Life easier

Aspetti positivi:

Cost - great value! Features - - channel manager available - integrates a calendar and booking feature into my website - calendar sync - how to videos - easy to use - cleaners have access to their schedule on line

Aspetti negativi:

- The software is set up for 90% of all properties. I've only got 5 properties but between my main 2, they sleep over 40 people. To keep these properties booked I base my rates on a few different features. My main Con, is on Guest count, in summer, my base rate is based on 22 or less on my larger property. In spring and fall, based on 18 or less, and winter 12 or less. Above those counts, there is a per person rate, summer, because of pool maintenance its higher , winter its less. Bookerville's allows me to set one guest count allowed under base rate and one rate per person per not above that. So the rates aren't as flexible as I'd like - its a bear setting up the Rental Agreement.. especially if you've got a detailed one... sleeping over 40 people, with pools, hot tubs, water front. - no phone # to call. Got a question, you'll email and get an answer, usually pretty quick. But is not always easy to explain the issue which kind of makes it difficult. - my cleaners have IPhones. The schedule is available in calendar form, but for the iPhone, it is not clear the exact check in or out dates. Even with these cons, the software is well worth it. The Pros far outweighs these and are some many features, I've still haven't begun to use.

HansHans
Owner (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Brilliant system

5,0 5 anni fa

Commenti: Have used it for ten years. Occasionally you look around how other systems work and every time I find that Bookerville is way ahead of other systems, both in flexibility, ease of use. One real good thing about it is that every now and then you have a question, you get an answer quickly and always from someone who knows what he/she is talking about.

Aspetti positivi:

I am at times using software of major companies, but using Bookerville is always a positive relief, as it is so easy to use and has endless possibilities for my business. Saves me a lot of time.

Aspetti negativi:

There really is little not to like about it.

Bill
Owner (USA)
Industria alberghiera, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great for the Small Guys...

5,0 8 anni fa

Commenti: I have been using Bookerville for nearly 2 years. In that time I have seen many progressive changes on the platform and while it doesn't offer everything I need it provides 90% of the functionality. For the owner/property manager you will find the software relatively intuitive and with integrations to channel managers you can get visibility that the big guys have. Certainly a recommend for me.

Aspetti positivi:

Progressive updates Comprehensive features Relatively easy to use Responsive support

Aspetti negativi:

Training on the platform from setup to new features is limited. No actual website... there are widgets that you can insert into a website but you have to have your own site and know how to set it up and use it.

Sharon
Manager (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent, easy to use software for vacation rental business

5,0 5 anni fa

Commenti: Bookerville make my daily life so much easier!

Aspetti positivi:

Software is very easy to use. And if I ever have a problem or question, customer support solves my problem in a very timely manner. I like that there are many settings that I can tailor to my business and that they use color coding which makes viewing the software very easy.

Aspetti negativi:

I have found no problems with the software.

Debbie
Company Owner (Spagna)
Tempo libero, viaggi e turismo, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Perfect for my business

5,0 4 anni fa

Commenti: Excellent booking platform when running multiple properties

Aspetti positivi:

This has everything i need to manage all of my bookings across all booking sites, makes my job really easy and well worth the money.

Aspetti negativi:

I think there is always areas for improvement, but I think some of this is the user getting to know what the software can do. If you suggest improvements, the designers will go out of there way to see if this is possible.

Wendy
Domestic Engineer (USA)
Industria alberghiera, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Using Bookerville for years!

5,0 8 anni fa

Commenti: We have been using Bookerville for many years and love the support that they give us. They are always quick to answer emails and will give a call if it is needed. I have told others who are just getting into the "rental" world about Bookerville and they agree that it is a great booking site that has everything that you need. If it doesn't all you have to do is suggest it and who knows your idea might be the next big improvement! Excellent service, excellent site!

Aspetti positivi:

I like that it automatically sends my clients email informing them of payments, updates, and check-in information. Everything is neatly organized and all within a click of a button. I can set up a form and have it send email x amount of days before my client checks in. I also like that it automatically updates my other calendars on Homeaway.

Aspetti negativi:

Having so much to choose from sometimes gets confusing but with so may different people using the software it caters to all. I would also love to see an app for owners to be able to use on the go.

Karina
Owner (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Bookerville has modernized our reservations

5,0 8 anni fa

Commenti: My husband researched many reservation software and found that Bookerville would fit us best. That was 4 years ago and I can't begin to tell you how profound the change has been. Bookerville has made it so we are not tied to the phone, and the guests love it. It is so easy to use and functional. The owner is quick to reply if we have an issue and is constantly making improvements to better meet managers needs.

Aspetti positivi:

Ease of use, price is great considering what you get. Guests really like that they can make a reservation so simply.

Aspetti negativi:

Sometimes guests have had trouble seeing the online calendar but I have never personally had a problem.

Jens Kristian
Property owner (Qatar)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great program for a great price

5,0 7 anni fa

Commenti: Itvhelped me to avoid double bookings

Aspetti positivi:

The software is easy to use and you do not need to spend much time to figure out how the program is working. The customer service is alse great, customer rep is always there for you.

Aspetti negativi:

They do not have Stripe as payment option, however they do have PayPal. You can only linkbto other booking sites with ical link.