Recensioni su Gradelink

Great SIS

Commenti: WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Aspetti positivi:

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Aspetti negativi:

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Makes generating transcripts a dream! Friendly customer service.

Commenti: The support we have received has been very helpful in figuring out what we can and cannot expect from Gradelink. In the main, our team has been very happy with the professionalism Gradelink has given our school over the last 3 years. We plan to continue using it.

Aspetti positivi:

The transcript feature, communication features, and standards tracking have been exceptionally useful for our school. The main reason we looked for a SIS was for transcript records management, and Gradelink has been perfect for us. The Report Card has been more difficult to customize for our small school, but teachers have been able to find work-arounds.

Aspetti negativi:

Ease of Use is 4 stars because some teachers have had a difficult time getting the hang of it, and some help tutorials or explanations can be difficult to find until you know what you're looking for. One feature that we have asked for several times is an app for teachers. The software is unusable on a mobile device, and there are times when a student calls with a question and the teacher is not by a computer browser to help answer that question.

Why you should consider using Gradelink!

Commenti: The total system is very user friendly and the support is simply "the best"! It is very reasonably priced and affordable for large and small schools.

Aspetti positivi:

The support from [sensitive content hidden] are unsurpassed by anyone that I have dealt with before! They are extremely knowledgeable and willing to help any time you call. If they are busy and unavailable when you call, they are very punctual in returning you call, with answers ASAP. They both have personalities that are a strong credit to Gradelink!

Aspetti negativi:

Haven't found anything in three years yet!

[sensitive content hidden] Best Customer Support Representative

Commenti: If it was not for [sensitive content hidden]'s assistance, I would consider using a different SIS for our school.

Aspetti positivi:

[sensitive content hidden] is the reason why I like Gradelink. He is very patient and willing to help those who reach out to him. Apparently, our school has a 1:1 customer support person who never calls or emails back. [sensitive content hidden] on the other hand, returns calls and takes the time to walk you through to resolve the issue. Gradelink needs more employees like [sensitive content hidden].

Aspetti negativi:

The things I do not like about Gradelink is lack of support. Trying to reach out to customer support and not receiving a return email or phone call is very frustrating especially when you are new to the program. Sometimes your videos are not helpful, and you need an experienced support representative.

[sensitive content hidden] makes everything easier

Commenti: From start to finish, it's been really pleasant! But, seriously it's [sensitive content hidden] who makes it work for us, who helps us when we have dumb moments, who never makes us feel dumb when we have dumb moments, and who keeps us loving gradelink

Aspetti positivi:

[sensitive content hidden] is amazing. She is always quick to help, very clearly answers questions, and is thoughtful and funny.

Aspetti negativi:

Our school year hasn't begun, so we haven't gotten our hands but so dirty with gradelink. As of today, there isn't anything we don't like...but if there is, I'm 110% sure [sensitive content hidden] will help us figure it out

Gradelink for schools

Commenti: Experience has been good. Customer service is excellent - respond usually in the same day, even when I am on the East Coast and they are at West.

Aspetti positivi:

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Aspetti negativi:

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

Excellent Customer Service

Commenti: We have used Gradelink for over ten years and have been pleased with the capabilities the platform offers.

Aspetti positivi:

The customer service we receive is excellent. Having one SIS for managing our students and billing is very helpful. I like the ability to be able to see what the parents see when they login so I can answer their questions.

Aspetti negativi:

At this time nothing comes to mind that I like least with Gradelink.

Great Program

Aspetti positivi:

Ease of use and customer support. Customer support is always quick to respond and willing to work through the issue with me.

Aspetti negativi:

Wish there were just a few more customizable options in the Application process.

Goodness is a virtue and holiness in action!

Commenti: Great with [sensitive content hidden] as I am new to the process.

Aspetti positivi:

Our service respresentative [sensitive content hidden] Nevar was the most helpful person! She has such a sweet spirit and compassionate heart. She clearly understood the time constraints we were under and also showed a positive attitude even when we posed questions that were most likely all quite usophisticated. She was about to lead us through several challenging areas leading us to corrections as well as solutions. Her sense of humor and willing attitude made my day end with positive thoughts and direction. [sensitive content hidden] is certainly a keeper! I will always ask for her when I have a problem because she is that quiet spirit that makes things better just because she is there! Thank you for having this quality of personnel on staff working with flustered people who when they call seem to feel that there is no answer. She not only has answers but is willing to take you by the hand to correct necessary areas, She makes you feel warm and fuzzy inside which is a testament to her care of and for her responsibility in the corporation. Thank you!

Aspetti negativi:

Tutorials and videos. Too much information and hard to see.

Wonderful Assistance

Commenti: Wonderful, the staff are always so helpful and get back to us promptly, same day or the next, everytime.

Aspetti positivi:

The promptness and understanding from the staff is unmatched.

Aspetti negativi:

We would love if there was an option to mass send Report Cards to parents and students similar to the email option.

School Parent Communication Tool

Commenti: Staying connected with parents. Easy communication tool.

Aspetti positivi:

Ease of use. Low cost. Great customer service.

Aspetti negativi:

It's very basic. Not very fancy with the graphics or reporting features.

Gradelink School Management System Review

Commenti: Very positive. This is our first proper school management system and I am cannot recommend enough how impressed I am with the system and what it provides.

Aspetti positivi:

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

Aspetti negativi:

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

Great Customer Service

Aspetti positivi:

Families do not have to enroll themselves. They are easily enrolled because we use Gradelink for our school lesson planning, grading, and communication.

Aspetti negativi:

So far we are very happy with everything.

Gradelink is an intuitive SIS with great support.

Commenti: Our experience with Gradelink has been stellar! We were briefly forced to migrate to another SIS because of mandates from our district. But there was such a hue and cry from faculty, parents, and students, that at the end of one term we were allowed to return to Gradelink. For our size of school, Gradelink seems a perfect fit!

Aspetti positivi:

Some of the best endorsements of Gradelink are from our teachers and parents. Teachers who aren't particularly comfortable with technology say this is the most user-friendly SIS they have ever encountered. Those who are comfortable with technology find the system easy to learn and use effectively. I like that Gradelink just seems so intuitive. It behaves like it was designed from the school's needs up, as opposed to systems that seem to be designed from the top down by programmers to do what they think schools need. I was the system administrator for several years and worked with Gradelink customer support extensively. They were excellent! We had to implement new report cards, and they worked closely with us through the transition. I also liked the ability to create a test student to see how something would work before running with it. For functions that are only performed once in a while, e.g. opening a new term, Gradelink has links on that page with quick how-to reminders. You don't have to open and wade through a separate help window. I found that a great time saver. Parents find the system easy to use and so do our middle school students, who check their grades and monitor assignments routinely. We also like the communications portions of the program. The teacher pages, email capability, grade-books, etc. are all available with a single sign-in.

Aspetti negativi:

We've all gotten used to Microsoft and Google email products, and email from the Gradelink platform doesn't have all the features users find in dedicated email systems. For grades, it is live right away--there isn't a way to post grades, but not publish them until a later time. That might be desirable in some isolated cases, so much of a drawback all things considered.

[SENSITIVE CONTENT] is a Life Saver!

Commenti: I am grateful to [SENSITIVE CONTENT] for her guidance, resourcefulness and troubleshooting. The Great Lakes CCC operates CERT School which has been a Gradelink customer since CERT School began its participation in the Wisconsin Parental Choice Program several years ago. The Wisconsin Department of Public Instruction requested the push-through of Gradelink data that CERT School was unable to expedite. The request extended to prior academic semesters from CERT School, and CERT School received a cautionary warning that its failure to provide the data required by the Wisconsin DPI would jeopardize its continued participation in the Wisconsin Parental Choice Program. CERT School receives per-pupil funding from the Wisconsin DPI, and CERT School’s continued inability to provide the required data to the Wisconsin DPI could have resulted in the future loss of millions of dollars in revenue to CERT School and the Great Lakes CCC.As the Administrator and Principal of CERT School, I trusted [SENSITIVE CONTENT] to find the answer and solve the challenges CERT School was facing relative to the data push-through. Thanks to [SENSITIVE CONTENT], I was able to reach her directly and talk through the challenges and frustrations I and the CERT School staff were encountering with the data. [SENSITIVE CONTENT] was my ‘go-to’ person, and I trusted her implicitly. Based on her success troubleshooting the challenges CERT School was encountering with its data, and her demeanor that put the CERT School staff at

Aspetti positivi:

The support I received. Please see my appended responses below...

Aspetti negativi:

The confusion I encountered and the troubleshooting that was required.

Reassuring Me While Encouraging Me to Learn and Become Better at Problem Solving

Commenti: I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved. In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue. Thank you Gradelink for great customer service!!

Aspetti positivi:

Once you learn it; it is easy to remember how to apply skills and teach others.

Aspetti negativi:

There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Great Customer Service--Gradelink SIS

Commenti: I have used this product for over 5 years now, and I recently had my first need arise to speak to someone, again after more than 5 years!! The program is sound and there is very little need for service. However, this past week, I had to contact customer service. I heard from [SENSITIVE CONTENT HIDDEN] very quickly, and we were able to email back and forth a few times until I had my answer. He was very patient, attentive, and knowledgeable!
Gradelink also has a wonderful online library that is easily accessible via their search engine. It answers most any question you could have!

Aspetti positivi:

Gradelink is user-friendly! I can sit with a new teacher for less than an hour and have him or her fully functioning. Also, the support library of articles is extensive and covers many issues that may come up. I have gone there countless times and find exactly what I need.

Aspetti negativi:

I have not experienced any serious problems with this software. It does exactly what you tell it to do! The only category that I would like to see open up for customization by the user a little more would be the transcripts. There are categories that can be completed for awards and the degree obtained; however, there are other notable items to list on the transcript such as community service hour requirements and things that don't fit in the pre-made categories list. It would be nice to have a place to make additional notations on the transcripts.

Gradelink Review

Commenti: Overall, our experience with Gradelink has been wonderful! The customer service personnel are very, very helpful, especially to those of us who need technical guidance.

Aspetti positivi:

Gradelink has made it much easier for our staff and parents to keep track of our students' progress academically. I appreciate that I receive a copy of every initial email that goes out so that I am better aware of any potential issues. Grading parameters are easy to set up. We create individual schedules for our students as well.

Aspetti negativi:

What can be a bit time consuming is posting daily assignments. We also have to go into every individual account to click on the indicator for our parents to receive low grade alerts. As it is now, we would have to assume that parents would choose that option. Since we want to make sure our parents are notified whenever a student has a low grade, we must go into every student's account and click on that notifier. It would be great if Admins could do that with one click for the student body. We also use Gradelink for our billing. While paying is relatively simple for our parents, understanding the balance sheet is not. Also, for some reason, even when a parent has paid a balance in full, it will still "look" like they have a balance.

Gradelink Website Development

Commenti: We have worked with the staff at Gradelink for almost 5 years. The customer support is responsive and always willing to help when a challenge presents itself. Choosing them to be our SIS was one of the best business decisions we made, and entrusting their website team to streamline our site was the icing on the cake. Highly recommend!

Aspetti positivi:

Professional and Intuitive - Our website is easy for our families to navigate and the final design reflects the personal and intimate feel that defines us as a small private school located in Washington State. When we were in the planning process with Gradelink's Education Consultant and Website Specialist, did an amazing job configuring the online tools that would save us time and money and then seamlessly integrated them into our website. All of our school tour scheduling is now online. He designed a custom form that handles our complex afterschool care program registration procedures. Yearly or monthly tuition payments are easily made through our online store. All of these improvements have saved our staff hours of paperwork and time and have allowed them to focus on what really matters to us..... the kids.

Aspetti negativi:

I would love to be able to sort the Family Directory by Teacher! ;)

Easy to use & Excellent support

Commenti: Overall Gradelink has been extremely reliable and stable for us over the years with outstanding customer support. I highly recommend it for small to medium sized schools.

Aspetti positivi:

Gradelink made the transition from a paper & spreadsheet system to an online multi-user student information system extremely easy. Everyone we worked with made implementation and training super smooth. In the years since, we have continued to receive excellent customer care and support when needed. Also, as a Wisconsin Choice school, I love the WISEdata implementation.

Aspetti negativi:

My least favorite feature is the way it handles student contacts: you must enter all contacts for each student. There is no way to build a file of contacts and link them to appropriate students. So a family of three students with four emergency contacts means I am keying in the same four e.c. people three times. It is not a deal breaker, but the bigger our school gets, the more annoying it becomes.

Great service

Commenti: Awesome

Aspetti positivi:

Easy to use was important for us. Also we want to access this info from home.

Aspetti negativi:

Free text services are important and will add value.

Grace Lutheran Lancaster Gradelink

Commenti: Wonderful. I'm so glad we're back.

Aspetti positivi:

We used Gradelink as our first online grading program 12 years ago as our first online grade program. The parents LOVED it, but I thought maybe it was because it was a new way for parents to see feedback about their kid's grades. Then we switched to Renweb and then to Sycamore because we got new principals. I hated them. Too complicated and most parents did not ever use it. I assumed it was because it was no longer a new thing. But when we switched back this year, parents INSTANTLY started checking grades more. Parents really like the emails. I like how simple it is as a teacher. Very few clicks. Easy class set up. I like how easy it is to conclude classes. I like that I can click on a student's name and see their current grades.

Aspetti negativi:

There are a few things I wish: print off ALL my students' missing assignments in a report--not just missing from the classes they have with me I wish there was a teacher app--especially for attendance

Gradelink Review

Commenti: Overall, it is positive I wish there were a few more options available.

Aspetti positivi:

Tracking grades, creating transcripts, enrolling students.

Aspetti negativi:

Can't customize schedule and difficult to use for after school tutoring. Doesn't automatically enroll students once we accept them. Everything needs to be copy pasts from prospects to active enrolled.

Customer Support

Commenti: I wanted to do a shout out to [SENSITIVE CONTENT HIDDEN]. We have called on numerous occasions for support help and every time these gentlemen have walked us through each step and totally gave us the time and attention we needed. Their enthusiasm for their job came through and thoroughly enjoyed working with them. They each represent Gradelink well! We are integrating gradelink to do more and more for our school and we are going to switch and cancel our other admissions software company.

Aspetti positivi:

We are continuing to learn this software. I like that we are growing and the software is adding the features we need to continue to grow.

Aspetti negativi:

I don't have any negatives so far :) As we continue to use the software to its fullest something may come up but for now, I do not know of any.

Gradelink SIS Makes Life Easier

Commenti: We are able to communicate with all of our parents, whether by email or text, which is great. The software is pretty easy to use and there is always someone available to help when issues arise.

Aspetti positivi:

I love that I always have access to the software and can use it whenever and wherever. I can schedule messages and really have no issues.

Aspetti negativi:

I would like there to be a mobile app portion for use.