--- description: Scopri le funzionalità di Sprout Social, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprout Social - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione della reputazione online](/directory/30750/reputation-management/software) > [Sprout Social](/software/121447/sprout-social) # Sprout Social Canonical: https://www.capterra.it/software/121447/sprout-social Pagina: 1/26\ Avanti: [Pagina successiva](https://www.capterra.it/software/121447/sprout-social?page=2) > Sprout Social offre soluzioni per social media, pubblicazione, analisi, ascolto e creazione di report per le principali agenzie e marchi. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 606 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Sprout Social? Sprout consente ad agenzie e imprese di grandi e piccole dimensioni di sfruttare il reale valore aziendale dai social media grazie a efficaci strumenti di coinvolgimento, pubblicazione, ascolto e analisi. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 606 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Sprout Social - **Area geografica**: Chicago, USA - **Anno di fondazione**: 2010 ## Contesto commerciale - **Prezzo di partenza**: 199,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese brasiliano, spagnolo - **Paesi disponibili**: Australia, Austria, Brasile, Canada, Cina, Danimarca, Finlandia, Francia, Germania, India, Irlanda, Italia, Malta, Norvegia, Nuova Zelanda, Portogallo, Regno Unito, Stati Uniti, Svezia, Svizzera ## Funzionalità - @menzioni - API - Analisi competitiva - Analisi dati della campagna - Analisi delle sensazioni - Analisi delle tendenze - Analisi visiva - Avvisi/Notifiche - Campagne multi-canale - Coinvolgimento dei clienti - Creazione di report/analisi - Cronologia clienti - Dashboard - Filtro per parole chiave - Gestione dei calendari - Gestione dei contenuti - Gestione dei feedback - Gestione del flusso di lavoro - Gestione dell'esperienza del cliente - Gestione della campagna - Gestione delle attività - Gestione delle comunicazioni - Gestione delle risposte - Gestione di feedback negativi - Gestione di più account - Integrazione di social media - Layout e design - Monitoraggio - Monitoraggio dei social media - Monitoraggio del coinvolgimento - Monitoraggio della campagna - Monitoraggio della concorrenza - Monitoraggio delle conversioni - Monitoraggio delle parole chiave - Multi-Channel Attribution - Parametri prestazionali - Programmazione dei post - Programmazione delle pubblicazioni - Pubblicazione automatizzata - Quadro della attività - Raccolta dati multi-canale - Real-Time Analytics - Rendicontazione e analisi statistiche - Report personalizzabili - Ricerca/Filtro - Segmentazione del pubblico di riferimento - Segmentazione della clientela - Strumenti collaborativi - Third-Party Integrations - Visualizzazione di dati ... e altre 1 funzionalità ## Integrazioni (31 in totale) - Adobe Experience Manager - Bynder - Canva - Dropbox Business - Feedly - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal ... e altre 16 integrazioni ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) ## Categorie correlate - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software di social media marketing](https://www.capterra.it/directory/30781/social-media-marketing/software) - [Software per social media management](https://www.capterra.it/directory/30939/social-media-management/software) - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) - [Software per l'analisi dei dati per il marketing](https://www.capterra.it/directory/31018/marketing-analytics/software) ## Alternative 1. [Instagram](https://www.capterra.it/software/210721/instagram) — 4.7/5 (5172 reviews) 2. [Zoho Social](https://www.capterra.it/software/159351/zoho-social) — 4.7/5 (3423 reviews) 3. [Hootsuite](https://www.capterra.it/software/121701/hootsuite) — 4.4/5 (3797 reviews) 4. [HubSpot Marketing Hub](https://www.capterra.it/software/171840/hubspot-marketing) — 4.5/5 (6232 reviews) 5. [Buffer](https://www.capterra.it/software/143492/buffer) — 4.5/5 (1491 reviews) ## Recensioni ### "Sprout Will Superpower Your Social" — 5.0/5 > **Zach** | *22 febbraio 2026* | Gestione formativa | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms. The reporting tools are top tier and it is incredibly simple to generate visually appealing reports, especially for paid campaigns. Having switched over from another provider the learning curve was quite simple as the user interface is intuitive. It won't take long to master Sprout Social. > > **Inconvenienti**: The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large number of social handles. The features are worth the money, but it is important to consider how many user licenses you will need to adequately support your organization. > > Overall using Sprout has been a huge boost to our social strategy, both paid and organic. Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social team. I would highly recommend using Sprout Social if you're looking for a new social media management tool. ----- ### "We love it\! Great product\!" — 5.0/5 > **Jeff** | *16 settembre 2025* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: They make it easy to see our entire inbox and messages we have. We're also able to respond directly to messages and comments from Sprout Social. IT's easy to use and set up, as well as schedule posts in advance for easy publishing. We feel confident in it's security and have never had an issue or bug that has needed to be worked out. The vaue we're getting is great and they're willing to customize your plan based on what you need. > > **Inconvenienti**: There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them. It's a very robust product. > > It's been very positive and I think we'll be with Sprout Social for a while provided the value continues and the features improve over time as the industry adapts. ----- ### "Outdated - doing less, charging more, terrible contracts" — 1.0/5 > **Karen** | *13 gennaio 2025* | Intrattenimento | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: They are relatively easy to use with some handy in built reports > > **Inconvenienti**: Cut back support staff - got rid of our account manager and AU support teams, without telling us Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars > > Outdated provider with cut back support staff but charging more for less. They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars. Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew. So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite breaching contract and taking away the local rep (which was the selling point) - they're refusing to terminate the contract until rollover time again. So obtuse, despite years of taking our money, so now lawyers are getting called in. ----- ### "Recommended for social media management" — 5.0/5 > **Mariana** | *11 aprile 2025* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: User-friendly interface with all the latest updates and a preview grid for Instagram. The reports are really complete and you can even have a competitors' report. > > **Inconvenienti**: A little expensive. Custom reports will be deprecated. Social Listening seems very basic, and not as advanced as other tools. > > Great experience and great customer service\! ----- ### "Helps me keep on top of customer messages." — 4.0/5 > **Tim** | *14 luglio 2025* | Ingegneria civile | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I like that all of our social stuff comes in to one place. It prevents me from having to log in and out of separate accounts just to respond to comments or DMs. The tagging system also comes in handy to help us keep track on who on the team worked on what. > > **Inconvenienti**: It can be a little overwhelming to get started, especially the analytics portion. It took me a week to feel comfortable and I’m still puzzled by some filters. > > We used to miss questions customers were asking in the comments on posts because they were in so many different places. Today, I capture all of them in a single dashboard and respond more quickly and having the ability to do that makes a meaningful difference in how our clients perceive us. ----- Pagina: 1/26\ Avanti: [Pagina successiva](https://www.capterra.it/software/121447/sprout-social?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/121447/sprout-social) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati