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Informazioni su OneSpan Sign

OneSpan Sign è la soluzione di firma elettronica a cui si affidano alcuni dei marchi considerati tra i più affidabili al mondo.

Ulteriori informazioni su OneSpan Sign

Aspetti positivi:

Ease of use and pricing. I am technically challenged and figured this app out easily.

Aspetti negativi:

I feel they can reduce the price. As the competitors are providing for less price I feel eSignLive need to lower their prices.

Valutazioni di OneSpan Sign

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,6
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8,7/ 10

OneSpan Sign ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 69 recensioni degli utenti di Capterra.

Hai già usato OneSpan Sign?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (69)

Shovesh Kumar
Shovesh Kumar
Senior Relationship Manager (India)
Utente LinkedIn Verificato
Servizi bancari, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easy to use and useful tool

5,0 3 anni fa

Commenti: My overall experience is good with OneSpan Sign. It has helped me in my industry to get signed digitally from our customers without visiting to locations and we can also share the insurance details virtually. Customers can share ID proofs over this tool for future process.

Aspetti positivi:

Easy to use product and flexible enough to integrate with other tools for seamless experience. Documents are encrypted between sender and receiver. All the documents are secure when it is In-transit. It also allows to get digital signature through video conferencing also. It is a digital channel to communicate or engage with customers to get deals closed virtually and easily. It has various layers of security to verify identity and to access the documents. You can set up this tool in cloud or on-premises too according to your requirements. Can integrate with Salesforce and other 3rd party applications which don't require special knowledge or coding.

Aspetti negativi:

It has limited campaigns facility which should be increased. Apart that I like this tool very much.

Varnika
Senior Associate (USA)
Consulenza manageriale, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Make signing fast and easy - no wet signatures anymore

5,0 3 anni fa

Commenti: Great

Aspetti positivi:

Allows to sign documents anywhere from any device, easy integrations with Postman and various other mature softwares such as Appian, Decisions etc. Also, it provides the ability to customize email messages for sending the documents for signatures and receiving the documents back. Overall, great tool for signing.

Aspetti negativi:

There are no consequences features wise but onespan is new as compared to DocuSign which is most widely used across the industries today.

Kenneth
Co-Founder (Canada)
Ricerche di mercato, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Alternative considerate:

Terrible Customer Supports Costs Us Dearly in Legal Fees

3,0 11 mesi fa

Commenti: Great experience up until I needed support, legal nightmare ensued caused by missing documents that had been signed using OneSpan, and extremely poor communication and follow up from their team (still haven't rectified the issues 3 months later).

Aspetti positivi:

Easy to set up Easy to use Simple interface

Aspetti negativi:

Awful customer support (3+ months to solve a case) Automated setup glitches (didn't realize until problems occurred) Can't be relied upon

Neha
Senior Manager (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

OneSpan - Great software for e-Signatures

5,0 2 anni fa

Commenti: Experience with OneSpan is phenomenal. I love using this software.

Aspetti positivi:

OneSpan has all the features and functionality that DocuSign has in fact it is better than DocuSign in some areas such as, it provides the options to upload an attachment with a signature package and allows the customization of email messages for sending and receiving the documents for e-signatures. Integration is easy and it can be easily integrated with Postman, Decisions etc. And, they have an exceptional customer support for your technical queries even if you're using their free version.

Aspetti negativi:

There is nothing I don't like about it. I think it's a great tool and should be widely used for e-signatures.

Jean
Jean
Commercial Real Estate Broker (Canada)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very easy to use

5,0 7 anni fa

Aspetti positivi:

My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Aspetti negativi:

This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

Tapan
Tapan
Data Analyst (India)
Utente LinkedIn Verificato
Internet, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

OneSpan Sign - Make your signatures digital and secure

4,0 5 anni fa

Aspetti positivi:

I like the fact that it provides both cloud based and on premise deployment options which provides an organization flexibility to chose the best suited deployment. Also, the option to completely white label the product which can be integrated with our existing systems makes it way better than any other product on the market.

Aspetti negativi:

I have only one issue with this product. I firmly believe there is a huge scope of improvement in the search capabilities currently being offered. They need to add more functionalities like searching a document by the name of signor/

Crystal
New Business Development Broker/Advisor (Canada)
Utente LinkedIn Verificato
Assicurazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Makes online transaction so much quicker!

5,0 7 anni fa

Aspetti positivi:

Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

Aspetti negativi:

There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.

Yamini
Manager (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

One stop solution to make your organization digital signature enabled

4,0 5 anni fa

Aspetti positivi:

This software is optimized for different devices like desktops , mobiles and tablets and can be accessed from anywhere and on any device which makes it really handy as a person's locations doesn't become a hurdle in getting documents and contracts signed. Further, since all the documents are always encrypted even when they are being sent, there is almost no chance of information being leaked to the outside world. Although the product is so good that we rarely need to get in touch with customer service but whenever we needed in the past, we have got a prompt and satisfactory response.

Aspetti negativi:

I believe UI is still not up to the mark when compared with competitors like DocuSign. I have faced some issues with responsiveness on mobile devices as well. Also, I believe user dashboard can include some more vital monitoring statistics.

Manoj
Free Lancer (Canada)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I am more than happy with eSignLive. Its the product which makes life easy going. The UI is good.

5,0 7 anni fa

Commenti: Mainly confidential documents are secured by eSignLive Authentication. We are trying to integrate into our other applications also in future.

Aspetti positivi:

Before I was asking my company people to enter the password if they want to open some secured, confidential document(s). With eSignLive it became easier. They just need to provide their signature and the documents will be opened by the trusted person.

Aspetti negativi:

Most of the features provided are good except some UI thing. Compared to DocuSign I am not really impressed with eSignLive but its fine. But I like the UI on Mobile. It captures the signature so quick and the response is really awesome.

Zain
Physician (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

great product, great features

5,0 7 anni fa

Commenti: Workflow automation was my main need. So my patients at RiverRock Medical Clinic can sign up online, pay, schedule their visit, and sign the consent forms without needing my involvement. eSignLive is a part of that system.

Aspetti positivi:

Gave me the features I needed - specifically workflow automation so my patients (oh, and they're HIPAA compliant) can click a link to my consent forms, instead of having to manually send each new patient a "transaction" to sign the same standard document. Docusign charges $1500/mo for access to that feature.

Aspetti negativi:

Customer service is hard to get a hold of, and even then, they can't help you unless you get the right person, who was pretty hard to get a hold of. Also, you have to call to do simple things like changing cc. And they couldn't update my e-mail address to my new address.

Marie Helene
CPA (Canada)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Une gestion facile des documents à signer

5,0 anno scorso

Commenti: J'en suis très satisfaite. Il est facile à utiliser

Aspetti positivi:

OneSpan Sign me fait sauver beaucoup de temps. Le service à la clientèle est excellent et ils offrent souvent des webinaires de formation

Aspetti negativi:

La version de base ne permet pas de personnalisé mon espace à mon image, inséré mon logo ... et de créer plusieurs utilisateurs

John
President (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Looking for Alternatives

3,0 2 anni fa

Commenti: The product was fine for getting started, but we are researching alternatives.

Aspetti positivi:

Individual licenses can be re-assigned as required. As long as the total active count does not exceed your contracted count.

Aspetti negativi:

Customer service & sales is extremely slow to respond to requests for additional licenses. Over 7 years the product hasn't really evolved much in relation to price increases.

Mbonjo
Network Engineer/Web developer (USA)
Computer e sicurezza della rete, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

an outstanding electronic and digital transaction management platform for Businesses

5,0 2 anni fa

Commenti: My trip using OneSpan Sign has been positive. The platform has a simple interface that makes it effortless to navigate and signal documents. The platform's safety features, such as encryption and real-time document tracking, have given me peace of idea understanding that my sensitive facts is included

Aspetti positivi:

One thing I love about Onespan sign is that there is High level of security and encryption to protect sensitive information

Aspetti negativi:

No major Negative defects about Onespan sign

Tennille
Marketing & Community Coordinator (Canada)
Servizi finanziari, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Used for Scholarship Application Intake

4,0 8 anni fa

Commenti: My department was using this software for a fairly unique reason - intake of scholarship applications. Previously we had just received a fillable PDF form by email, or students mailed in a hand-written copy of the application, and then spent hours compiling the information and retyping applications that weren't legible. Moving completely to an online system worked well for us. A few students had issues when they started an application, and then didn't finish it (the email from e-sign went to their junk email inbox and they didn't think to check it), but that's user error on their part. There were a number of things that using e-SignLive made easier, but some of the functionality introduced unforeseen challenges!

Aspetti positivi:

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Aspetti negativi:

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

eSignLive is a very good product that can be utilized to provide digital experience

4,0 7 anni fa

Commenti: Faster deployment of the product for eSignature and eDelivery capability. Scalable for enterprise usage across all LOBs.

Aspetti positivi:

The architecture of the product is very scalable and enterprise deployable that can be leveraged within various business processes for delivering eSignature experience. It is a REST based API integration platform that can be integrated with your enterprise applications and offers lot of configuration and customization capabilities for enterprise deployment.

Aspetti negativi:

The mobile experience is still not responsive and need the capability to support HTML5. Need capability to support more than PDF documents as inputs for eSign ceremony. ADA compliance should be default that should be inbuilt to the product offerings. eSL ux should be SAML enabled.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use, stable environment and excellent support

5,0 7 anni fa

Aspetti positivi:

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Aspetti negativi:

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

Utente Verificato
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The system is easy to set up and use so getting started is a fast process.

5,0 7 anni fa

Commenti: We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently. Also much easier for both.

Aspetti positivi:

The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Aspetti negativi:

While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

Utente Verificato
Utente LinkedIn Verificato
Settore automobilistico
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Fantastic Support, Wide spread usage and an irresistible product

5,0 7 anni fa

Commenti: Building the repetitive documents was made easy through eSignLive. We have some forms used regularly by our clients in which we take their signature. Before it was manual and now we made it automated. eSignLive saved time and money. Not only that but its easy to use.

Aspetti positivi:

Its a reliable product. I like the lively and lovely support eSignLive provides. I never found something was missing . Every time I think of some new feature, I see they already think of it and providing it. It integrates with many products. The UX design is simply superb. I thank the designing team for this great UI/UX. I heard that price can be negotiated but when some one really like the product, they don't even think of negotiation. E-Sign Live falls under that category where you don't think of negotiating.

Aspetti negativi:

I have explored all the options to find something that I can find which appears not good / I don't feel comfortable. But, I couldn't find something.

Lester
IT Director (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Cloud based, easy to use, e-signing solution

5,0 8 anni fa

Commenti: The primary problem we are solving with this solution is speeding up our contracts approval process. This has been a great benefit since this process is usually long and difficult when dealing this healthcare customers. Our customers have been excited by this new approval process with takes place completely electronically.

Aspetti positivi:

Quick development and deployment. We integrated directly into our project management using e-Signlive API. This process was much easier than anticipated.

Aspetti negativi:

My only negative is was the small difficulty we ran into when integrating the callback events.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

eSign Live

4,0 9 anni fa

Commenti: Silanis eSign live product is a great eSign product that can be leveraged in multiple domain areas and very easy to use and provides robust customer experience and flexible architecture.

Aspetti positivi:

Available on premises and cloud implementations. Includes OOTB UI and esign APIs to interact with the platform. Offeres standard REST based APIs and multi tenancy capabilities

Aspetti negativi:

Needs more robust ADA capabilities, digital signature and validation of digital signature capabilities.

Utente Verificato
Utente LinkedIn Verificato
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I find eSignLive product very secure and user-friendly.

5,0 7 anni fa

Aspetti positivi:

It's very well designed for a layman to operate and understand it. It's also very intuitive and guides the user itself.

Scott
USA
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great option for signing and record keeping

5,0 8 anni fa

Commenti: The eSignLive system is easy to setup and use. So getting started is a fast process. It includes several options for secure authentication for documents containing private information such as credit cards or SS# etc. The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. Much easier documentation work flow for all parties. Highly recommended product.

Aspetti positivi:

The complete feature set and ability to setup and use templates for recurring types of documents

Aspetti negativi:

The ability to preview exactly how the document will appear. Sometimes the text size needs adjusting to present better.

Utente Verificato
Utente LinkedIn Verificato
Software informatici
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

This is very easy to use and save my time a lot.

5,0 7 anni fa

Commenti: Save my time and easy to use. Helpfull for my remote clients.

Aspetti positivi:

This product is very user-friendly and also wide range product and we can implement in our on our cloud solution. It has many connectors or plugins for ease of use.

Aspetti negativi:

It may need to require to add more plugins and connectors. Need more training to get to know about full feature usage.

Utente Verificato
Utente LinkedIn Verificato
Software informatici
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I have had a great experience with eSignLive. It offers great flexibility and easy to use

5,0 7 anni fa

Commenti: It is easy to use
it is user-friendly for users
It offers great Flexibility
fast to use
convenient

Aspetti positivi:

It is very User friendly. it offers great Flexibility. It saves my time. I love using mobile for signing applications.

Aspetti negativi:

Fewer resources to learn from and training facilities plus size of font needs to be adjusted to make it look better

Tapan
Tapan
India
Ha utilizzato il software per: Non specificato
Fonte della recensione

eSignLive helps your business go paperless

4,0 8 anni fa

Commenti: I have had a great experience with eSignLive till now. It offers great flexibility to an organization in terms of cloud based deployment or an on-premise deployment. It's API helps to integrate eSignLive with the existing systems and even ERP system. Further, it's UI is completely configurable which allows an organization to tweak it according to it's needs. I am mostly satisfied with eSignLive and recommend improvement in document searching and sorting capabilities.