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Informazioni su SimpleConsign

La tecnologia semplice, basata su web, offre ai centri commerciali che effettuano spedizioni, rivendite e vendite di oggetti antichi la libertà e le risorse necessarie per prosperare nel mercato odierno.

Ulteriori informazioni su SimpleConsign

Aspetti positivi:

Most users remarked how easy it was to use. Support is quite responsive.

Aspetti negativi:

When something sells online it doesn't always take them out of inventory and we get double orders. Also it seems as though when there is an update we have a lot of errors.

Valutazioni di SimpleConsign

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,8
Caratteristiche
4,3
Rapporto qualità-prezzo
4,4

Lo consiglieresti?

9,0/ 10

SimpleConsign ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 361 recensioni degli utenti di Capterra.

Hai già usato SimpleConsign?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (361)

Bill
Bill
Adjunct Instructor (USA)
Utente LinkedIn Verificato
Istruzione superiore, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good software for volunteers

5,0 7 anni fa

Commenti: Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.

Aspetti positivi:

Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Aspetti negativi:

We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Risposta di Traxia

7 anni fa

Bill, thanks for your great review! We really appreciate you taking time to let others know about SimpleConsign. Tech Support also looks at our reviews and keeps notes of customer requests. We love feedback from our wonderful users!

Dana
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Simple Consign had definitely saved us so much time!

5,0 4 anni fa

Commenti: Overall I really like Simple Consign. I used to hand write tags and keep a spreadsheet. I love that I can do all the things I need to in one program.

Aspetti positivi:

The ease of use and the ability to track everything.

Aspetti negativi:

When something sells online it doesn't always take them out of inventory and we get double orders. Also it seems as though when there is an update we have a lot of errors.

Risposta di Traxia

4 anni fa

Thank you for the review Dana, with Shopify sometimes they update something on their end that messes with what we have on our end. That being said, your issue should never happen. I am having support reach out to you to make sure that your shopify plugin is working correctly and items are being marked as sold after selling.

Brigid
Director (Australia)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Satisfied

3,0 4 anni fa

Commenti: Good experience, although I find simple consign is not updating any of the design flaws or developing more options with the buy outright system. Its been hard to get help from your staff in understanding the software further once we've already signed up

Aspetti positivi:

straight forward and easy to use point of service

Aspetti negativi:

the software needs to also focus on the buy outright option more. The reports are overly complicated and not easy to understand, we feel like the report options are wasted, be great to have a clear and easy End Of Day report. Flaws in the software, for eg, any staff member can discount a purchase at checkout

Molly
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love it but not the price hike

5,0 5 anni fa

Aspetti positivi:

The customer service is fantastic. Any trouble I’ve had, which is rare, is immediately solved. They’ve also helped me a great deal just with setup and occasionally with reports I’d like to run.

Aspetti negativi:

It’s pricey. I was fine with the original Price of $199 but it jumped to $279 a month. Not much you can do about that after your whole business is setup and that’s a pretty big hike.

Risposta di Traxia

5 anni fa

Hello Molly! Thank you for your honest review, it is our goal to continually improve our core software, and our shopify plugin, so that every user feels that our software is a great value.

MISTI
owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Long time simple consign user

5,0 4 anni fa

Aspetti positivi:

this software is super easy to use you dont have to be a tech genious

Aspetti negativi:

the monthly cost is the worst part of the software

Risposta di Traxia

4 anni fa

Thank you for your review Misti!

michelle
owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Worth The Money for Cutting Edge Software

5,0 5 anni fa

Commenti: Although it is one of my biggest expenses, I am so glad I chose to spend the extra money. My business runs smoothly and efficiently.

Aspetti positivi:

Ease of use and it is up to date technology.

Aspetti negativi:

Glitches once and a white that effect my ability to ring up customers, but SimpleConsign typically fixes these as quick as possible, which I appreciate.

Risposta di Traxia

5 anni fa

Hey Michelle, thank you for your review, as well as being a fantastic customer and partner!

Katelyn
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Love SimpleConsign

5,0 3 anni fa

Commenti: Excellent! Love the staff and software

Aspetti positivi:

I am loving SimpleConsign, it has replaced a position that I once had to pay for. It has combined several systems into one and has made my life so much easier!

Aspetti negativi:

The implementation. The interface could be a little easier to use.

Shanae
Owner (USA)
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

It's all in the name

5,0 5 anni fa

Commenti: Overall, simpleconsign is makes having a resale store easier to manage and run.

Aspetti positivi:

The product is super easy to use because the software takes you step by step along with the training videos.

Aspetti negativi:

I did not like that I would have to upgrade to get price suggestions.

Risposta di Traxia

5 anni fa

Hey Shanae! Our customer service team thanks you for being a great customer!

Dianna
Owner (USA)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Product

3,0 5 anni fa

Commenti: Good.

Aspetti positivi:

I enjoyed the program would have made my business much more productive

Aspetti negativi:

it’s way to expensive for me to be able to use it on a regular basis and I didn’t like the way it interacts with shopify

Risposta di Traxia

4 anni fa

Thank you for your review Dianna!

Chris
Chris
Executive Director (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best solution we found - 3 years running

5,0 6 anni fa

Commenti: I can't imagine our business model operating efficiently without SimpleConsign.

Aspetti positivi:

SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Aspetti negativi:

I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Risposta di Traxia

6 anni fa

Chris, thanks for leaving a review! It's fun to hear that SimpleConsign is your "dream" software. We're happy to hear your consignors enjoy their real-time consignor access as well. We want to remind you that SimpleConsign now integrates with Shopify, making online sales even easier. Chat with sales ([email protected]) to get more information. Thanks again!

William
Managing Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very easy to use and affordable consignment software

4,0 5 anni fa

Commenti: Overall we are very happy. As a small store, SimpleConsign has all the features that we need at a price we can afford. The software has been easy to use, stable and support has been very fast to respond to any questions or issues we might have. We can work around the minor issues with little extra effort and our vendors love the real time access to their accounts and the ease of adding inventory. We would recommend any consignment store or vendor mall seriously look at SimpleConsing as their POS software.

Aspetti positivi:

The best aspect of SimpleConsign is the ease of use for both our store and our vendors. It is simple to add/edit/remove inventory or convert vendor inventory if abandoned. Consigner Access allows for direct uploading of inventory into the POS system by the vendor. Having bar codes on items eliminates the majority of errors in recording vendor sales and allows for faster chekout. Vendors do not have to wait until end-of-month accounting is complete to know where there account stands by giving them real time account access. There are a wide range of reporting options allowing the store to be able to analize data to look for trends in sales and types of items being sold. This allows for better staffing allocation and inventory stocking. Sales reports are complete with all the information that accountants/tax preparers need.

Aspetti negativi:

As this software was designed for consignment and we use it in a vendor mall the "Status" field becomes confusing to new vendors when an item changes from "Active" to "Expired". Vendors tend to think that the item is no longer available for sale. When a vendors sales do not exceed their rent and they have to do a "Pay In" the receipts that print out are fortune cookie size slips. A full size receipt should print out as the small ones barely have enough room for credit card users to sign and the vendor copy is even smaller and difficult for them to save for there records. There is no way to edit information once uploaded from the consigner side. This is probably set up this way to protect the store but if a vendor makes a spelling mistake or quantity, price mistake the only way for the vendor to correct is to remove the item and create it a second time otherwise, the store has to do the correcting. There are limited receipt printer compatibility.

Matt
Owner (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

4,0 7 anni fa

Commenti: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Aspetti positivi:

I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Aspetti negativi:

There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor. It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Nettie
Owner
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

5,0 8 anni fa

Commenti: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Aspetti positivi:

Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Aspetti negativi:

To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Julie
Owner (Canada)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Highly recommended!

5,0 5 anni fa

Commenti: Having worked at another consignment shop for 19 years, I really wanted to use the same software when I opened my own shop because it was familiar and cheap to run. However, the familiar software didn't have online access for consignors, something that is very important in this market and worth every dime! Using Simple Consign has shown me how many features weren't available in the other software.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.

Aspetti positivi:

The initial set up and training went really smoothly with Simple Consign; the support team took even took over dealing with the inept company that was setting up my hardware, saving me a ton of stress. This software is very user friendly. I'm sure that there are a lot of features that I haven't even taken advantage of using yet! My consignors are thrilled to be able to check their accounts online.

Aspetti negativi:

I've gotten feedback from a few people that they had difficulty going back into their account history; it would be more convenient if it was available at a glance without having to change dates to try and find items from older consignment periods.

Zella
Proprietor (Australia)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

easy to use, very clear

5,0 4 anni fa

Commenti: We run a 100% consignor store so tracking and paying out our consignors is really organised with simple consign. this software is imperative for tweaking our business economy.

Aspetti positivi:

It is easy to teach new staff how to use. very straight forward tabs for different areas of the software. everything is very simple when adding accounts and inventory. The business overview tools are great. I love the reports.

Aspetti negativi:

I have been through hell trying to print barcode price labels for my products. I couldnt seem to get clear information concerning the label printer that i needed to order and the label size. I was very inexperienced in this area and really need some more committed help. The printer that I ended up buying isnt 100% supported by the print service software EDNA, that is the Zebra ZD220 and I have an unreliable communication between the APP and the printer. It has been extremely frustrating and time consuming. I've paid $400 to have IT specialists come and look. Traxia support want able to rectify the problem. This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly.

Risposta di Traxia

4 anni fa

Thank you for your review Zella, I am sorry this happened to you, and I'm sure it's very frustrating. I will have support reach out to you.

Dawn
Owner-manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Lifeline for the Learning Curve

5,0 6 anni fa

Commenti: Our small, local, family-focused shop has benefitted greatly by the structure SimpleConsign has added to our consignment record-keeping as well as the relative ease of shopper transactions. Our next dream is to own an affordabe all-in-one credit card swipe/chip system that is compatible with Traxia to thus delete our antiquated, quirky swipe-to -a-desktop-printer system for receipts....no one wants to bother with ink, paper, storage. Saving up for that investment....

Aspetti positivi:

Our techno media manager discovered Simple Consign at a crucial time in our new-to-owning-a-business saga. Purchasing a wonderful (but a bit unorganized) little mom-and-pop consignment shop meant adopting some "used" software and all of its wonderful little glitches ----just at the height of the season. SimpleConsign rolled over all past records, self-taught our employees, and eased our frustrations.

Aspetti negativi:

Our only negative in these early months of adjustment is really still a positive: SimpleConsign contains many more options than we currently need. But we hope to continue exploring all its options and implementing additional task as necessary.

Risposta di Traxia

6 anni fa

Dawn, thank you for this amazing review! We appreciate the time you took and especially love that SimpleConsign "self-taught your employees, and eased your frustrations." It's wonderful to know your life has been made easier by choosing SimpleConsign. Check out our partners page https://www.simpleconsign.com/partners/credit-card-processing/ and chat with one of our integrated credit card processors. They may work you a deal! Thanks again!

Tammy
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simple Consign

4,0 5 anni fa

Commenti: Overall my experience has been very good.

Aspetti positivi:

Simple Consign is excellent software for businesses such as ours - where you have multiple vendors. It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money. Also, our vendors can see their sales online at any time. They love being able to do that. Tech support has been very helpful whenever I have had questions.

Aspetti negativi:

The reporting is not as flexible as I would like it to be. All fields should be available to select from for a custom report. Also it is not possible to change an item description after a sale has processed. Also, It is practically impossible to get a modification done.

Risposta di Traxia

5 anni fa

Hey Tammy, thank you for your review! We are continually looking to expand our reports, if you would like to reach out and let us know more of what you're looking for in your reports we can make sure that if it's not possible, that we make it possible.

Jordie
Owner/Operator (Canada)
Arredamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

#1 Software for Consignment Store

5,0 6 anni fa

Commenti: any time we have run into an issue or had a question the customer service/tech support has been outstanding. They stand behind thier product and listen to the needs of thier customers.

Aspetti positivi:

SimpleConsign rarely has any downtime or bugs. It works perfectly for our busy furniture consignment store. Although we are a Canadian company that pays monthly in US funds so it can be a pricy when the exchange rate isn't great, it is still worth it. We have recommended this software to others we know that also have consignment stores and will continue to recommend to our friends.

Aspetti negativi:

it is pricier than other software that we could have worked with but the quality has made it worth it.

Risposta di Traxia

6 anni fa

Woo Hoo! Thanks Jordie! What a wonderful review. We really appreciate you taking the time. Traxia works hard at making sure our customers get their money's worth. Our goal is to give you all of the tools necessary to run your business as smoothly as possible. Thanks for naming us the "#1 Software for Consignment Store."

Jerik
POS Admin (USA)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Met all our needs until it was time for online sales

5,0 4 anni fa

Commenti: I am quite satisfied with the product. I just wish they could make it easier to integrate with online sales products.

Aspetti positivi:

We are not your typical Consignment shop, but rather a collective of nine different Arts & Crafts Guild. Even so, Simple Consign was flexible enough to meet our needs . We have a lot of volunteers using the software and ran into few problems. Most users remarked how easy it was to use. Support is quite responsive. I really like how it is cloud-based so we don't have to worry and deployment or updates, and that I could work with it from my home. When we have sales, we have instant sales information.

Aspetti negativi:

I wish it had more global settings, like whether or not a new item gets created when the system doesn't recognize a SKU. The biggest issue for doing online sales with Shopify was that indicating a single item was available online required 4 separate mouse clicks, and that is per item. That was just too tedious. We are currently using WiX for online, but there is no integration. We would like some integration via API so that the two products could communicate.

Risposta di Traxia

4 anni fa

Thank you for your review Jerik! While we currently have no plans to integrate with Wix, but we will update our customers if and when we decide to go that route.

Darcy
Owner
Ha utilizzato il software per: Non specificato
Fonte della recensione

Best System I've Used

5,0 11 anni fa

Commenti: I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company. The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of. I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop. The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever. It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge). The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch. Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

Risposta di Traxia

4 anni fa

Thank you for your review Darcy! Your review went far above and beyond, and we can't thank you enough!

Jill
Owner (USA)
Arredamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Consignment Software Made Easy

5,0 6 anni fa

Commenti: I’ve used Sinple Consign by Traxia for seven years and I love how easy it is to use, and how quickly new employees can learn the system. You can run basically an airport you would like, and the support staff will help you create reports. I also love how quickly the support staff replies.

Aspetti positivi:

Ease of use, custom reports and support. It’s extremely user-friendly, has tutorials for new staff members, and in seven years the system has only gone down twice for a couple minutes at a time . The are a small company, so support is usually immediate, even after hours if it is a high priority issue .

Aspetti negativi:

That it’s not 100% for consignment shops and there’s no pop up notification for expired accounts.

Risposta di Traxia

6 anni fa

Thanks so much for taking the time to leave a review Jill. We really appreciate it. We can't ask for more than a 10 out of 10 and 5 stars across the board. Thanks for being a vital part of Team Traxia!

Emily
Owner (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I love Simple Consign

5,0 4 anni fa

Commenti: Overall I really liek Simple Consign, Traxia and the tech support so the best especially [SENSITIVE CONTENT HIDDEN]. Hi [SENSITIVE CONTENT HIDDEN]! They are quick to call and quick to get it all fixed.

Aspetti positivi:

It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.

Aspetti negativi:

The reports can be a little hard to manuever sometimes and the cloud printing keeps kicking off the tag printers.

Risposta di Traxia

4 anni fa

Thank you for your review Emily! We are always looking to improve our reports, reach out to [email protected] and let us know what you think could be improved.

Hector
Administrator (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Traxia software review

4,0 4 anni fa

Commenti: The experience have been a positive for the most part. The software has been what we expected from the get go and it does help our daily operations to run smoothly!

Aspetti positivi:

I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier. Very good program with tools that can help you analyze your business in a more effective and efficient way!!

Aspetti negativi:

So far the only thing I would like to see improvement in is the IT support response. Sometimes the IT response to certain issues I s longer that what you would expect specially in a retail environment where things happen fast !!!

Risposta di Traxia

4 anni fa

Thank you for your review Hector. It is certainly our goal to respond to support calls and tickets in a timely manner and we are setting new protocols in place as we move into a new office to further grow the support experience.

Lynn
Owner (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing POS system

5,0 6 anni fa

Commenti: I have an artist handmade consignment store. Simple Consign keeps everything clean and easy while keeping everyone accountable. My artists and I both love that they can easily see what to bring more stock of and their sales. The system calculates my taxes and what I owe each consignor every month. This saves me tons of time and energy.

Aspetti positivi:

Simple consign truly is that, simple!! For months I was wondering what I was missing because it was so easy. Excellent customer service and my consignors love that they can log in and see their sales.

Aspetti negativi:

I love this software. Not sure that there is anything I don't like.

Risposta di Traxia

6 anni fa

Hi Lynn! Thanks for the awesome review. You have always been such an incredible ambassador for SimpleConsign and we appreciate it. Love having you on Team Traxia! Thanks again

Jennifer
Owner (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We love Simple Consign!

5,0 6 anni fa

Commenti: The biggest benefit is the amazing customer service department. They make any problem disappear immediately and are super responsive.

Aspetti positivi:

This software so user friendly and easy to access from anywhere! It has made my business so much easier to do. The support you receive from the customer service department is like no other! It was even easy to open a second location, because you can share inventory between the two sites.

Aspetti negativi:

I love everything about it! Honestly there are no cons.

Risposta di Traxia

6 anni fa

Oh my goodness Jennifer. Thanks for such a phenomenal review! We are thrilled your experience with SimpleConsign has been so incredibly positive and that you took the time to share it! Thanks. We're so happy to have you on Team Traxia!