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Informazioni su FreeAgent
FreeAgent è stato votato il software di contabilità n. 1 del Regno Unito per i proprietari di piccole imprese! (Accounting Excellence Awards 2018)
I also find that the whole thing is easy to use, from reconciling my bank accounts to sending out invoices. Plus they actually sort your taxes out (this might only be in the UK though).
This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.
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Filtra le recensioni (170)
Davvero un buon strumento di fatturazione
Aspetti positivi:
Ho usato FreeAgent come software per la gestione della contabilità, note spese e fatturazione elettronica. Molto comoda l'interfaccia, permette di gestire agevolmente tutto ciò di cui si necessità.
Aspetti negativi:
Ho sofferto la mancanza di alcuni strumenti integrati invece in altri software per la creazione delle fatture elettroniche

Alternative considerate:
Freeagent is my choice for Accounting
Commenti: A few times, I've had to contact their support. They have live-help and the accountants are amazingly responsive, understanding and helpful. One of the best supports I've had in any software.
Aspetti positivi:
Saves loads of time and is easy to use for a business owner without the need for a book keeper or accounting person. Love the bank imports and ease of reconciliations. RTI and VAT submissions submit to HMRC straight from the software. I could go on and on here, but having had business since 1999, the importance of having great finance management as a small business can't be understated!
Aspetti negativi:
At the moment you can scan/photograph expenses and it can complete the data entry using AI. I can't wait until this can happen for bills too!
Alternative considerate:
FreeAgent - Free if you use some bank accounts
Commenti: Great customer service on the queries I've raised.
Aspetti positivi:
Free for users of certain banks and they get access to it all not just some features.
Aspetti negativi:
That the bank options when reconcilling aren't very flexible or obvious as to which category.
FreeAgent, not using anymore. Software is Pathetic
Aspetti positivi:
It is Automated on Invoicing, etc. That is very error prone.
Aspetti negativi:
I do not like Freeagent. Freeagent do not give options. It is very closely connected.
A good stepping stone for a service business
Commenti: Very good overall experience. Helped me build my business until I was ready to move onto bigger software.
Aspetti positivi:
I really found this software useful when setting up my first business
Aspetti negativi:
It was limited with regard managing jobs and scheduling
Freeagent - simple and reliable accounting
Commenti: Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading alternatives but came back as we were so pleased with it.
Aspetti positivi:
The billing and invoicing functionality is a key feature of the product and works very well. They send a Monday motivator email summarising your agenda for the week on Monday mornings. This includes items such as unbilled hours logged, payments to approve and bills to chase or pay. MFA is supported for increased security.
Aspetti negativi:
There are few things that I don't like to be honest, the only one that can be annoying is the bank feeds can sometimes be a little slow to show items. A manual refresh option for bank feed data would be useful.
Great cloud-based accounting
Commenti: Overall I am very happy with FreeAgent and have very minimal issues, usually very easily resolved, but regardless their software still makes it a lot easier to do accounting and file taxes compared to doing it all on my own.
Aspetti positivi:
FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that makes accounting a very timely task. To be able to rely on software to explain transactions, calculate your income and outgoings as well as file tax for you is very useful without having to worry about a lot of jargon. The support has been very useful at times when needing help with some explanations or more.
Aspetti negativi:
It was a while back that they announced that they could no longer offer accounting support, and always recommend hiring your own accountant, however back when I first signed up for FreeAgent I was sure that they advertised themselves as not requiring an accountant.
Very good all round!
Commenti: Really positive and I would encourage everyone running a business to use their software.
Aspetti positivi:
Free Agent came bundled with my NatWest account. It is easy to use with a clear interface and integrates well with my bank accounts. The mobile app is excellent and the support (both technically and professionally) is clear and of good standard. I find their email updates helpful.
Aspetti negativi:
I would like them to be able to import transactions directly from Stripe as a ‘bank account’ as currently you have to manage this manually.
FreeAgent -> Simple and Effective
Commenti: Would recommend for any small business as works really well
Aspetti positivi:
Really great for small business, simple accounting across the board. I really like the dashboard feature.
Aspetti negativi:
I wish the dashboard could be a bit more customisable with options to show reports or category spending as a tile / more configurable layout

Alternative considerate:
Great for non- accountants and accountants alike
Aspetti positivi:
It's nicely laid out and easy to navigate, the automatic filling is a breeze, recurring invoices & bills save so much time and the time tracking features are useful in some cases.I used the software probably just when it started many years ago when i started as a freelancer, but it was pretty expensive then, so i moved on. I returned when it was offered for free through my bank as it was a bit of a no brainer.
Aspetti negativi:
The integration with other tools is very lacking, yes it has zapier but with only a couple of integration points its basically useless with the tech stacks most of us operate now. From memory (as i cant find the customer forums anymore) users have been requesting improvements to this for at least 6 years, so It's not going to be improved basically.
Everyday User b
Commenti: All in all I think the system is easy to use and self explanatory, but few tweeks would be welcomed.
Aspetti positivi:
I like how easy to use the site is. I mainly use it on web and I'm not sure if there's an app but coming in to work, having never used this before, it was easy to find my way around it and get on with work without training.
Aspetti negativi:
I miss the ability of exporting data into Spreadsheet and trailing trough pages of invoices to highlight and copy so I can paste into Spreadsheet is tiresome. I would love for this to be changed.
My accounting tool from day one
Aspetti positivi:
I have been using FreeAgent since I registered my company. It handles all my accounting needs. Saves me so much time.
Aspetti negativi:
Categorisation of expenses can be improved. It works so far but wish they had simpler naming.
A very good accounting software for small businesses
Aspetti positivi:
The customer service is one of the best in the industry and a great user interface.
Aspetti negativi:
Lack of features such as reports and 3rd party integrations
Easy to use bookkeeping and accounting software for the small clients
Commenti: I love FreeAgent and how we are treated as an accountancy practice by their team. Any issues we aver have are answered and they're are always new features being added. Whenever I find that I can't do something in FreeAgent, I'm always shown a way around it and for that I give 5 stars.
Aspetti positivi:
It's very intuitive and has amazing support and training for us and our clients. We use this software for our smaller sole traders who find it really easy to use. We do most of the setup and they basically just invoice their clients using the mobile app :)
Aspetti negativi:
Integrations are pretty non existent for a lot of apps. For example merging eBay or most till sales with FreeAgent can be quite difficult however this is overcome by using Zapier
Great for small business that want their weekend back
Commenti: I've gone from from a struggle one man band that worked all day and did the paperwork each evening, to having time to spend with the family, and being able to see what I ned to pay to HMRC and when, and I can now see that sending out my invoices in good time, means that the customers are paying me, so the stress levels have gone down so much.
Aspetti positivi:
I no longer have to nominate which computer is the one that the accounts is on. I can open a web browser on the PC in my home office and enter my hours, mileage, upload photos of receipts, automatially let it reconcile the bank and credit card statements, and let it get on with doing the calcuations. I no longer have to set aside a weekend each month for doing invoices and expenses. or the last weekend of each quarter for doing the VAT return or various days of the last month of each financial year for doing the annual return.
Aspetti negativi:
Now that the company has made enough money to be able to purchase three cars, it would be nice if the mileage drop down had options for company owned vehicles and the AFR mileage rates, but it only has AMAP rates for personally owned bike, motorcycle or car.
Essential accounting software for any growing business
Aspetti positivi:
We've been using Freeagent for over 5 years. In that time frame my company has grown from being a sole-trader to an incorporated limited company with employees. To say that Freeagent has helped facilitate that growth would be an understatement. We now use Freeagent for our VAT submission (saving us £200pq accountants fees), Payroll (saving us £10pm per employee), Sending out client estimates/invoices, and what we originally bought it for... Book keeping and accounting. We have Freeagent connected to our bank feeds, meaning we are only ever 24hrs out of date with our live bank accounts. This is now a common practice with similar software, but for us it came just at the right time. Their team of inhouse accountancy experts is also an incredible resource that we use around once a quarter, or whenever something new crops up that we might need some help with. We still use the skill of an account for filing our end of year accounts, but we could even do this with free agent.
Aspetti negativi:
The one thing that has been a niggle like a tiny pebble in your shoe, or scratch on the roof of your mouth, is that you cannot send a remittance! Many people have requested this functionality but it has largely been ignored by the freeagent team. I have no idea whether it is a technical or philosophical reason they've just not engaged with it... If they did implement this functionality it would pretty much make it perfect for my companies needs.
Good product, good UI, good customer support, a bit pricey but worth it for my business.
Aspetti positivi:
FreeAgent is a fully-featured accounting and invoicing web app that comes with a great little mobile app too. It has a really clear and easy-to-use interface, making it easy to navigate and produce invoices, check your accounts for selected periods, track your time, manage projects... the list goes on. But for all the functionality, it never feels cluttered. I've experienced great support whenever I've asked for it and it hasn't ever produced any unexpected errors or bugs. It just works.
Aspetti negativi:
I wanted to recommend this product to my wife for her business but it's just a little bit too expensive for a startup small sole trader company like hers. A reduced cost account type for single users would be great.

Great accounting software for freelancers and small teams
Commenti: Having researched a number of different options while freelancing, FreeAgent was hands down the best one for a solo practitioner, with enough features to solve all my accounting needs.
Aspetti positivi:
Perfect for freelancers and small teams, FreeAgent includes all the aspects needed to control accounts, create / send invoices and keep an eye on projects. Highly recommended for any solo practitioners.
Aspetti negativi:
If you plan to grow and scale your team, it can be a bit limiting, however it is still a great tool for smaller teams and individuals.
Risposta di FreeAgent Central
5 anni fa
Hi Flavio, Thank you so much for sharing your positive review of FreeAgent, we really appreciate it! The FreeAgent Team
An outstanding find with exemplary customer service
Aspetti positivi:
The ease of use combined of the platform which is exceptionally intuitive, combined with the brilliant customer service.
Aspetti negativi:
FreeAgent appears somewhat UK-centric, although the support is still exceptional. The banking does connect to banks in Canada and I have been able to manage harmonized sales tax in Ontario. It may have some current limitations to make it a credible better substitute for Sage, in respect of the tax nuances across different Canadian Provinces.
Fantastic - makes my business life so much easier
Aspetti positivi:
Love the user interface, which is easily customisable and visually it is really appealing. Makes accounting fun! Easy to use, once you know how to access some of the features. I have a straightforward business in private medical practice and this software takes care of my invoicing, accounting and expenses all in one, with automatic updating of all the relevant information at your fingertips. Both my secretary and I can access the software from anywhere, so it makes for easy team-work. One of the best features for me is the projects section, where I can keep track of the numerous expert reports that I have on my books at any one time.
Aspetti negativi:
Sometimes working out how to find something, or to alter a document isn't intuitive, and I have had to refer to the website for help, which has always been useful (so far). (NB I think the user who didn't like being referred to My Business Works is being unnecessarily unfair to this software because they had to go through a Barclays intermediary - Barclays are known for their poor service, but this is not FreeAgent...)
Great accounting software
Commenti: Very clean app gives good insights from the overview page.
Aspetti positivi:
It's just so easy to use. We run our plumbing business with this app and it integrates well with Commusoft our field service management software reducing time spent double entering information and doing tasks like invoicing. Now we invoice and complete the job in Commusoft and it pushes al the relevant information to Freeagent.
Aspetti negativi:
It only does CIS one way. As we have grown from a subcontractor into a contractor that now employs subcontractors we need a simple way to process CIS invoices from our SC's
Risposta di FreeAgent Central
6 anni fa
Hi John, Thank you for taking the time to share your review of FreeAgent, we really appreciate it. It was great to hear how you and your business use FreeAgent. Thanks for the feedback about CIS too, we've passed it along to our product team. The FreeAgent Team

Great, powerful,
Aspetti positivi:
FreeAgent is one of those programs that integrates all sorts of difficult tasks into one single multi-use product. We specifically use it for payroll, invoicing and accountancy and find the integrated approach saves time and helps us quickly track accountancy errors and oversights.
Aspetti negativi:
The live link to the bank account statements is often glitchy and can cause a headache for those trying to account for every transaction.
Risposta di FreeAgent Central
7 anni fa
Hi John, Thank you for sharing your review of FreeAgent. It was great to hear about the features you find most beneficial for your business. We also appreciate you highlighting the glitches you experience with links to bank account statements, we've shared that feedback with the product team. Thanks again! The FreeAgent Team
Essential for sole trader's accounting
Aspetti positivi:
One of the things that scared me about going freelance, was the accounting and book-keeping part this entails. After researching similar web-based solutions, I decided upon subscribing to Freeagent. I wouldn't be able to run my business without it. Everything I need, from invoicing and clients database, to expense filing and completing my self-assessment is there, easy to use and access. When I needed some help or clarifications about something, the staff were prompt and eager to help me and made sure my issues were resolved in any case. Highly recommended software & service!
Aspetti negativi:
I find that the mobile app has limited functionality compared to the desktop site. I would like the same level of editability when it comes to the handling of bank transactions, as I have via my internet browser.
Early review
Commenti: Better than Quickbooks in terms of reconciling bank account, and bringing the feed in reliably, but this assumption against large numbers of individual customers is a deal breaker.
Aspetti positivi:
Reconciles some invoice payments that only need approval, an improvement on Quickbooks.
Aspetti negativi:
Very clunky for adding customers for invoicing. If you have lots of "retail" customers as I do, and send invoices to large numbers of customers, setting them up is a pain, the system seems to assume that you have a small number of commercial customers with multiple contacts at those companies. When making a new invoice you have to go through an alphabetical list of companies, you can't search, and for ease I made that entry an email address. This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.
Took the worst part of owning a business and made it almost fun
Aspetti positivi:
The end to end connectivity. Booking time spent with a client turns into an invoice turns into a payment at the bank - and all this is tracked. What used to take hours in excel is all at a glance in FreeAgent.
Aspetti negativi:
I wish that there was a way to use their time tracking module as a separate product. I no longer run a business but would love to use their time tracker with my team at the larger org I now work for.
Risposta di FreeAgent Central
7 anni fa
Hi there, Thank you for sharing your review, we really appreciate it. It was great to hear which FreeAgent features you found most helpful. I've also passed along your time tracking module feedback to our product team. Thanks again! The FreeAgent Team