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Informazioni su EventMobi
EventMobi è una piattaforma tecnologica per app per eventi mobili estremamente potente e popolare.
I was with the team that evaluated this software for an event. The team decided to move forward and the event was successful, but many features were underused.
Some of the features were difficult at times to navigate.
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Easy to Use for Admins and Users
Commenti: Customer service was terrific from sales to execution. The software was easy to use for both admins and users.
Aspetti positivi:
Event Mobi was very easy to use and set up for a first time user. It allowed me to update information in real time and eliminate costly printing costs.
Aspetti negativi:
Would be nice if documents could be batch downloaded by attendees.
EventMobi is a partner in Event Sucess
Commenti: I will continue to try and work with EventMobi in future. As I named this review, they truly are a partner not just a vendor. I appreciate the entire team from the developers getting the app onto the stores to the team checking in along the way before and even during the event.
Aspetti positivi:
I felt supported along the entire way. I have used other competitive tools on the market and I felt like I was drowning in FAQ's. Even with a semi-technical background when I needed help I could hop on a chat or give someone a call and get a real response and guidance. They are the best team, you never feel like you will just be given a link to figure it out yourself. EventMobi makes sure you have the support you need.
Aspetti negativi:
Nothing really. You can get a little overwhelmed about how to set up your widgets and links but if you are worried you can ask them to look at it and give you their advice.
Risposta di EventMobi
4 mesi fa
Karen, this review has put a smile on our faces! Our Customer Support team is AMAZING, and I am always happy to see when they get shoutouts like this. We know that every action you take as an event planner is part of a bigger picture that ties into creating the right experience for your attendees, and meeting the goals and objectives that your organization has set out. We see ourselves as partners in helping you to accomplish these things through our products, and it makes me so happy to know that you felt this first hand while working with our team. We appreciate your kind words, and look forward to working on many future events together. Cat Davidson Director of Customer Experience
Positive Experience
Commenti: I've had a positive experience year over year with EventMobi. The entire team has been a great resource and has been great learning and trying out the new features that are being offered.
Aspetti positivi:
EventMobi was easy to setup on the backend and provided all the necessary resources to be able to utilize all the features. For attendees, EventMobi has been a great resource before, during, and after the conference. The engagement and interactive features are a great tool. We've been able to offer multiple scavenger hunts and networking challenges on the app, which increases engagement among attendees, speakers, and exhibitors/sponsors.
Aspetti negativi:
Tried the name badge feature, as we were utilizing the exhibitor lead retrieval, and found that we should have printed through the EventMobi printer option. We also linked RegFox with EventMobi and found their were several glitches during the syncing. Thankfully our support rep was able to assist us through the process.
Risposta di EventMobi
2 mesi fa
Hi Karen, I'm so happy to see that you had a great experience with EventMobi over the years. Kudos to increasing your attendee engagement by incorporating creative Gamification challenges at the event! I'm including my email in the response, and would love to chat further about the challenges you had with your integration so that I can share this with EventMobi's Product team. Cat Davidson, Director of Customer Experience at EventMobi.
EventMobi for virtual training event
Aspetti positivi:
Reasonably priced, fairly intuitive to use (end user/attendee)
Aspetti negativi:
Limited customization — and available customization requires additional fees and/or programming skills, need for multiple apps to present
Nothing but perfect
Commenti: The service team and account managers are excellent. Never had such a quick answer rate in any other software I worked with. Very patient in explaning and also alsways reachable.
Aspetti positivi:
Very easy to use from an acengy perspective but also from the customer side.
Aspetti negativi:
There is nothing is dislike about Eventmobi. The design features for the registration page is limited but we knew this going into the program
Risposta di EventMobi
2 mesi fa
Hi Wiebke, this is Cat, the Director of Customer Experience at EventMobi. Thank you for taking the time to share such an incredible review. I'm so happy to know that you had a great experience working with our team. I fully agree that our Support and Sales team are excellent, and I am happy to know that you had the chance to experience this first hand. I would love to connect to discuss your experience in more detail. If you are interested in scheduling a chat, please reach out to your Account Manager with your availability and we will get something scheduled into the calendar. Congratulations on the success of your event, and we look forward to working with you again!
Alternative considerate:
EventMobi hits the mark
Commenti: Overall very good. We have decided to go with EventMobi time and again because they are moderately priced and work for our event needs, including badge creation and lead scanning.
Aspetti positivi:
The customer service is the best in the business. Any questions you have, big or small, they will answer in a very timely manner.
Aspetti negativi:
Some aspects, such as editing people, company details, locations, agenda details, etc. can be quite manual and tedious.
Risposta di EventMobi
2 mesi fa
Hi Shannon, this is Cat from EventMobi. Thank you for this incredible review. I am so happy to see that you had a really great experience working with our Support team. I would love to chat further about some of the challenges you faced with editing the data for your event. We have a few different methods that we can review together to help in making this process much easier and efficient for you. Please get in touch with us and we can schedule a time to review them together. - Cat, Director of Customer Experience
EventMobi - a great benefit for Association Conference
Aspetti positivi:
We have used the EventMobi mobile app for multiple years. We continue to use the app for a variety of reasons. It delivers a professional end result, allowing us to avoid printed programs, and therefore being more sustainable. First, the app is very user friendly for our team to do the set up. We build the Agenda, speaker profiles, live polls, sponsor/exhibit profiles and more with basic training needed. Additionally, we love the Q&A feature which allows the audience to post their questions for speakers, then upvote (no more running around with a mic!). Attendees are highly engaged in the app and have reported a positive user experience.
Aspetti negativi:
I don't have anything to share on Cons. The app works well for what we want to achieve.
Risposta di EventMobi
4 mesi fa
Lynn, thank you for being a long time EventMobi user, and for sharing your experience. We love to see how our products can really be a win-win for you and your attendees by making the event planning process more efficient, and creating more opportunities for engagement. I am also a huge fan of our Q&A feature! I think that one of its greatest benefits is that you are able to engage with all of your audience, and not just the people who are comfortable with public speaking. We are looking forward to working with you on many more events in the future! Cat Davidson Director of Customer Experience
EventMobi App for 1 Day Conference
Commenti: We have used the Eventmobi App for past 5 years for our yearly conference. This has allowed us to get away from printing any copies of materials for the attendees which has many advantages such as: better for environment, not lugging large packages to event and breaking down the event at end of day is much easier.
Aspetti positivi:
The ease of building the app on your own and the customer support for any issues along the way.
Aspetti negativi:
Attendees sometimes struggle with logging into the app because have forgotten password. Password reset often goes to spam or doesn't work.
Risposta di EventMobi
4 mesi fa
Jennifer, thank you for an incredible 5 years with us and for sharing this feedback. I may be a bit biased, but I think that our Customer Support team is one of the best! I am really happy to see that they have delivered incredible support to you over the years. We hear your feedback about the login process, and rest assured that our team is working on making improvements that will help to make login much easier in the future! Thanks for being a long time customer with us, and for allowing us to be part of the amazing events that you deliver. Cat Davidson Director of Customer Experience
EventMobi is my favorite event app
Commenti: The EventMobi team is amazing which is why we keep coming back to the product. We get excellent support and the app is really easy to use!
Aspetti positivi:
I love how customizable the app is and the interface is super easy to use for participants!
Aspetti negativi:
I wish we could set room limits within the app because it would help us manage flow.
Risposta di EventMobi
4 mesi fa
Mikayla, we love seeing the words favorite, amazing, excellent and easy - they are all music to our ears. Thank you for the shoutout to our Support team, and I cannot agree more! They are incredible at what they do and we are so proud of the positive impact that they have on your events. I can definitely see how room limits would be a huge help in organizing your sessions and attendees. We are working on some updates that should help in addressing this challenge in the future - so keep an eye out! Thank you for being among our favorite customers, and we look forward to working on many more events to come! Cat Davidson Director of Customer Experience
Great Event App
Commenti: Other than some things that can be tweaked the app works great for sharing information with our attendees and keeping track of them. The ability to include profile images is helpful for those attendees the event planners have never met.
Aspetti positivi:
The ease of use, attendee communication options, and the app is continuously being updated and features modified for efficiency when feedback is shared.
Aspetti negativi:
Limited options for polling, gamification, and image importing for sessions.
Risposta di EventMobi
mese scorso
Thank you for this great review! This feedback is valuable, and I am very happy you had a great experience using the Event App and working with our team. I am sending my email separately, and if you are available, I would love to schedule some time for us to chat with EventMobi's Product team to understand what improvements to the polling, gamification, and sessions would help you in the future. We can offer suggestions for your next event and take these details to help us with future product updates. - Cat, Director of Customer Experience
Robust, scalable and reliable
Commenti: Easy to work with and a legendary helpdesk/ accounts team
Aspetti positivi:
Met challenges of high volume of users and sessions with no issues. Easy to use and configure.
Aspetti negativi:
Any issues arose when we were making changes that we atypical for the standard events use cases
Our Experience with EventMobi
Aspetti positivi:
The flexibility of the platform and the responsiveness of the Support Team
Aspetti negativi:
We'd like to have different formats of calendars for our multiple day events.
Conference Planning on EventMobi
Commenti: Very smooth and seamless experience with using EventMobi. Pleased with the service and the quality of the application.
Aspetti positivi:
It was very user friendly. I am not good with technology and I was able to easily navigate the site. Customer service was incredibly helpful and always available.
Aspetti negativi:
We had some downloading issues the day of the event so we handed out paper copies of the event agenda to those 2-3 people that had problems
App Review
Commenti: It was very easy to use.
Aspetti positivi:
Eventmobi was very easy to use and navigate.
Aspetti negativi:
No, I felt everything was perfect. It was easy to add and navigate
EventMobi is one of our go-to solutions
Commenti: Fantastic!
Aspetti positivi:
It's easy to build on the admin front, and easy to leverage from the user/attendee side.
Aspetti negativi:
I wish there was a more customizable gamification option. The gamification is good, but you can't create fully open styles of challenges....yet
Risposta di EventMobi
2 anni fa
Melanie - thanks for your raving review. I am delighted you found EventMobi to help your work greatly. We are, indeed, proud to have built a product that is both easy to administer and easy to use for attendees. Regarding the gamiciation, I hear your thoughts. If you don't mind, reach out to me so we can review how we can possibly improve the feature in the future. Thanks, Thorben w/ EventMobi
Feedback
Commenti:
Eventmobi enabled my association to conduct virtual conferences during the pandemic with minimal training (in terms of entering info. onto the platform). However, we had issues with our workshops during our recent 2 day conference (Legal Section Annual Meeting Oct 6&7). The incorrect links were inputted onto the virtual platform; this confused the attendees & speakers. This was taken care of but it was unfortunate that this occurred as we relied on Eventmobi making that portion of the conference smooth (we had 4 workshops & on the day of the event, I had attendees and speakers reaching out to me as they were confused and were not sure what link to press).
In addition, due to circumstances beyond my control as an Administrative assistant I was late in providing material to Eventmobi. I received negative emails from the Eventmobi person assigned to our conference - this occurred a few times. As an assistant I do not make executive decisions on my own and have to wait for instructions or things to get confirmed. This individual from Eventmobi was not nice to me in her email responses, and I did not appreciate her tone. However, I understand she had deadlines to meet and it was crunch time. I would advise in the future to refrain from responding to Admins in an emotional tone as it creates a negative vibe, that myself as a customer should not have to encounter.
Aspetti positivi:
the ease of use for every function & the fact that as an Admin I can updated it frequently.
Aspetti negativi:
we had issues with the formatting in biographies; I was advised to use "copy as plain text" but sometimes the formatting was still off. If this feature could be fixed (for example, regardless of the font copied it should automatically copy to a specific font to ensure every Bio has the same font size.) that would eliminate the need to re-format at the users end.
EventMobi review and product evaluation
Commenti: Ability to have a worldwide conference all online.
Aspetti positivi:
Ease of use and nu beer of built in features available.
Aspetti negativi:
Help desk response was sketchy at times. Some of the features were difficult at times to navigate.
EM review
Commenti: We are very satisfied with the product and the support EventMobi provides. Our participants also really appreciate the software.
Aspetti positivi:
Easy to use for both users and admins. Continuously improving. Great support.
Aspetti negativi:
Lacking visual features, such as the possibility to create a pictures gallery. Not possible to create session within session. no chat feature in the companies module.
EventMobi is the only event app I'll use!
Commenti: Our clients have come to rely on EventMobi for keeping up-to-date with our event logistics and presentations. And, funny story... a colleague of mine was often complaining that our app needed to be 'improved' - that apps he used at other conferences were 'better'. But he couldn't give me anything objective to work with - his opinions were totally subjective so what could I do? Anyway, turns out the one event that he was always raving about their app switched to EventMobi! :D He still can't give me any objective feedback, but, at least now he realizes that EventMobi IS awesome and all that we need!
Aspetti positivi:
Eventmobi is very user friendly - from start to finish it's intuitive and easy to use - making changes is also easy - everything is fast and customizable - it's terrific!
Aspetti negativi:
Although I don't have a basis for comparison, this was the first event app I ever tried, I can't imagine it being improved upon and have no 'con' at all to mention!
Risposta di EventMobi
6 anni fa
Tanya, thank you very much for your feedback. We appreciate your business! Looking forward to many successful events with you:)
I've enjoyed using it when it's applicable
Commenti: I have used this for basic event registration and attendee management.
Aspetti positivi:
The product is like many others in it's field. It is easy to use in the right scenario but not all events are created equal so it likes certain functionality for specific event needs.
Aspetti negativi:
I always struggle to find the Goldilocks fit but it does cover most bases and is useful for basic event needs. Additional features are useful if applicable to your event.
I did enjoy the EventMobi experience - great support team!
Commenti: It definitely supported our event well. I really liked the survey options that were able to capture data from the event
Aspetti positivi:
Live Display, Support Team, built in registration system, aesthetics, branding options, app interface
Aspetti negativi:
Not being able to set overall event time, glitches like outgoing email not personalizing (support team did eventually solve it), formatting of notifications (luckily know a bit of html), having to re-write notifications every time
Risposta di EventMobi
7 anni fa
Thank you for sharing your feedback with us. Glad you enjoyed our support team! We are working on making notification improvements, but I will share your notes with our product team. Thanks again! -Jillian W., Customer Marketing Manager
Using EventMobi is easy and seamless. It's easy to set up events and update when necessary.
Aspetti positivi:
I have control of the information and I'm able to pre-populate communications for my attendees. It was my first time using the gamification option, the feature did exactly what it was suppose to do, give attendees an opportunity to network and move about the event with ease.
Aspetti negativi:
Unfortunately, I don't have any cons about this software, as it's a great resource for both small and large events.
Risposta di EventMobi
7 anni fa
Thank you for writing a review. We're glad you enjoyed the platform and had such a successful event! Best, -Jillian W., Customer Marketing Manager
Great app, easy to work with, it looks great; customer service is wonderful. Fair pricing!
Commenti: Audience engagement, paperless events, great app
Aspetti positivi:
Customer service and the development department are always open to suggestions. You get an account rep. You're talking to actual people. They're very responsive on chat and by email or phone.
Aspetti negativi:
The app is focused on larger events. I wish they would come up with features for one day events of approximately 120 participants. For example the possibility of multiple games/games linked to certain sessions. The possibility of copying an app. Not the content but the formatting... images/color scheme etc.
Risposta di EventMobi
7 anni fa
Thank you for sharing your feedback Natalie! We're glad you enjoyed our customer service. I will share your feedback with our team. Thanks again! -Jillian W., Customer Marketing Manager
EventMobi Review
Aspetti positivi:
The software was easily customizable and very easily branded to fit what we wanted it to look like
Aspetti negativi:
The layout is a little bit basic when it comes to virtual booths and other pages outside of the main landing page
Great event app - easy to use
Commenti: Eventmobi was used for an annual top leadership conference with 140 participants. It was the first time to use an event app within this audience. Experience has been great, especially regarding the CMS which is easy to use, the gamification possibilities, polls & feedback.
Aspetti positivi:
- Easy and modular CMS handling - possibility to create the design - Gamification - real-time polls, feedback
Aspetti negativi:
- that it is a onetime agreement/ a contract for one event