Recensioni su Grant Lifecycle Manager

Outstanding grant software

Commenti: Overall our organization seems to be fully satisfied with this software to streamline our grant management process for over 5 years now. Training is always available and customer service is amazing.

Aspetti positivi:

Great tool to manage grant data and streamline the overall grant process. We issue grants to multiple organizations in a year so this eases the process on both the reviewer and applicant side. Customer service is very responsive and helpful. Online applications and registration are user friendly and very helpful tools. Exceptional grant management software for any size company. Fairly easy base for learning and offers a pretty intuitive platform.

Aspetti negativi:

Report features and customer management tools need to be improved or implemented.

This is a wonderful product!

Commenti: I have been very pleased with GLM. I have recommended it repeatedly.

Aspetti positivi:

The training with [sensitive content hidden] was incredible. He was more helpful than we could've imagined.

Aspetti negativi:

Since I'm only going through the processes every few months, it's easy to forget the steps when I'm approving grants.

It's Ok at best.

Aspetti positivi:

I like that applicants have to create accounts in order to apply, and that I can include descriptions for various kinds of applications.

Aspetti negativi:

I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end. I don't like that once you "close" an application you can't "hide" it also. This makes managing the program on the back end overwhelming.

Foundant Grant Management System

Commenti: Using the GMS for our foundation has been very helpful in keeping our documents organized and available for all to view; the grantees love the ease of the application we have developed within the system and it's streamlined the whole process of evaluations.

Aspetti positivi:

We chose the GMS from Foundant due to the ability to customize our platform to how we use it. We were not locked into a specific format.

Aspetti negativi:

As of now, I do not see any area that would need improvement. We are a small foundation and may not use all the capabilities that the GMS provides, as other larger foundations would. But I know that if there was something that I thought would be a good addition to the produce, Foundant would either let me know it already exists and direct me to it, or put it in their 'suggestion' area.

Operations Manager

Commenti: Great historical record of grants. Applicants like the system. Overall, we are satisfied with GLM. Appreciate the online training sessions.

Aspetti positivi:

Flexibility/adaptability. Completeness of the grant making process. Fits well with integration of systems for our organization.

Aspetti negativi:

It's starting to feel like you need to be a techy to use some features, especially reporting.

We Love Foundant!

Commenti: Love it!

Aspetti positivi:

The ease of use for both us in the office and our grant partners. We love the customizable forms that has made our move to a more trust-based grant making seamless. The system is easy to move around in and we can always find what we're looking for.

Aspetti negativi:

It would be nice to have the ability to tag certain organizations that we've added comments to. For example, an organization that we've added a comment to that will be important for us, or those who come behind us, to see.

Foundant GLM Ease of Use

Aspetti positivi:

The customer service is always top notch. When I have questions I am always met with help by friendly kind people who walk me through the specifics. The integration of DocuSign has been helpful and I look forward to continuing to use this feature. The help buttons are very useful too and direct you to the information you need to continue moving your work forward.

Aspetti negativi:

Sometimes it isn't intuitive when working with reports.

GLM is great but has limits

Aspetti positivi:

Ease of use for applicants, we get so much great feedback on how easy our application process is.

Aspetti negativi:

Can't share questions or information BETWEEN processes

How GLM works for our Arts Council

Commenti: Top notch! I really enjoy the interface and customer support has always been excellent.

Aspetti positivi:

It gives us the ability to provide multiple opportunities to our community and keeps us organized.

Aspetti negativi:

GLM is very robust. As a smaller organization I know we don't engage with a lot of what the site has to offer. Mostly because of need (or lack of need in this case).

Grant Lifecycle Manager

Commenti: My overall experience has been great. Customer Service has always been helpful when we have an issue or concern. It is a very easy system to learn and when onboarding new staff, I always get positive feedback.

Aspetti positivi:

I like that the applicant or grantee can easily log in and complete forms and or applications easily. We get great feedback from your nonprofit organizations we support.

Aspetti negativi:

I have adapted to the system, and I don't think there is anything I don't like.

Grant Lifecycle Manager Review

Commenti: Its been a great system to use and we have invited other foundations we work with to also join Foundant, which they have.

Aspetti positivi:

It is easy to use and navigate. Training was easy. Tech support is fantastic!

Aspetti negativi:

reporting is very difficult. No graphs. I wish some of the documents could transfer to word or excel better.

Perfect for us

Commenti: Excellent.

Aspetti positivi:

Great customer service, support, and education. User-friendly and intuitive. Has all the tools I need.

Aspetti negativi:

Nonprofit agency users can only be listed once in the software due to the fact that each user is allowed only one email address/login. Some of our users work for multiple organizations and need more than one login.

Easy to Learn, Great Tech Support, & Saves Time

Commenti: We are a very small foundation, all of us multi-task, and Grant Lifecycle Manager helps us maximize our time communicating and tracking grantees and processes.

Aspetti positivi:

Wonderful tech support. If there is anything I have forgotten or need help on, a chat with tech support almost always solves it. I never have to wait very long for someone to chat with me and walk me through a solution.

Aspetti negativi:

None that I can think of. Since we use certain features only once a year, it is easy to forget certain features. But that is an easy fix: I just chat with tech support or look up the help articles and I'm okay.

IHC Review

Aspetti positivi:

I like how easy it is to use the product.

Aspetti negativi:

I think the budgeting components of the software could be improved, but they are still useful.

GLM for grant management success!

Commenti: Our overall experience has been very positive. Its ease of use is very attractive!

Aspetti positivi:

GLM makes grant management easy because it is a very intuitive application. It accommodates a lot of "wishes". The support is incredible. Even when I ask for something that the CS rep doesn't know, they don't give up until they figure it out.

Aspetti negativi:

Cannot think of anything. It's nicely customizable.

Great Product for Managing Grants

Commenti: Using Foundant has organized our grant-making process substantially. We are able to ensure accurate and up to date reporting and collect consistent and useful data. Setting up automation for reporting has taken a lot of work off our hands, and made everything much easier. It also allows us to have all important information and documents related to specific grants stored in the same place, which is easy for all users to access. Overall a really great product.

Aspetti positivi:

The pricing of this software compared to others is very reasonable, especially for a small nonprofit where cost is crucial. I would recommend that you already have your grant-making process pretty organized before starting to work with the system - though signing up and getting everything in the system definitely forced us to work everything out as far as process goes, which was helpful. The support that we received from our account manager as well as support staff via chat was extremely helpful, I used the chat almost daily in the beginning! The chat feature is really great because you rarely have to wait for assistance. We really love the reporting and customization options, especially being able to set up automatic emails for when reports are due, past due, assigned, etc. This system has helped us collect consistent data across various projects, which makes reporting much easier. There are a ton of reporting options available, though we have yet to use a lot of that section. Also love that we can have multiple people reviewing and giving feedback on applications. They are always making updates which are useful, I recommend reading the update highlights when they come out, I always learn something new! Overall this is a wonderful product that has exponentially improved our grant-making and management.

Aspetti negativi:

It did take us a little while to figure out how best to use the software, but I think this was because we also had to set up our processes. After a month or so of using it we were pretty comfortable. The only issue we run into is when we accept applications from organizations as well as individuals, because the system is really only designed for organizations to apply. We were able to work around it, but it would be nice if the system was designed to include both types already. We also have had a few issues with duplicate organizations being created, despite setting up a warning message to users, but deleting the duplicates are easy enough. It would also be helpful to be able to move grants between processes, right now you have to delete the entire application and re-enter it manually in another process. But overall, the pros far outweigh the cons.

Grants Administrator Review of Foundant

Aspetti positivi:

We have the Standard license and it easily handles all aspects of grant making. The software is logical, intuitive and easy to learn. All applications, grant and payment history, evaluations, emails sent from within the system, and follow up reporting are kept in one system and are easily retrievable. This helps me work very efficiently. The Shared Documents feature is very useful to make information available to groups of users. Foundant is a huge time saver compared to how we handled grants in the past. Because it is online, you can access the system from anywhere and work anytime. Their customer support is consistently outstanding, always friendly and happy to help. I have also gotten lots of very favorable comments from our users who say that Foundant is easier to use than many other systems they have to deal with. A great feature is Guidestar, which allows me to verify an organization's IRS status instantly and maintains a record of these verifications. I am completely happy with Foundant and wholeheartedly recommend it.

Aspetti negativi:

I really have very little that I don't like. A minor drawback is that the system cannot fully integrate our board meeting process, because we have a very set process. Using Shared Documents, I am able to still maintain and preserve our board meeting material in the system.

User Friendly and Intuitive Software

Commenti: I chose this software 6 years ago over several others that we reviewed. It is perfect for our foundation size and the staff and support team are awesome. The support response time is very fast and if needed, I can get a live body on the phone which was not available from our previous software provider.

Aspetti positivi:

The ability to customize applications, evaluations, and follow up reports is great. Most of our grant awards are not a One Size Fits All.

Aspetti negativi:

As a data nerd, the reporting feature is not as strong as I wish it to be. The ability to design reports is limited.

Foundant Technologies has the best customer service!

Commenti: I have had a very positive experience with Foundant from the beginning. They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.

Aspetti positivi:

The Foundant software was easy to learn thanks to a great onboarding program with tutorials and a dedicated Client Success Manager. In addition to my CSM, there is a support team that can be reached by phone, email, or chat. My questions have always been answered promptly. Foundant also listens to their clients and makes changes/upgrades based on client needs. Educational webinars are offered on a regular basis.

Aspetti negativi:

Some features are not available with the standard license.

Easy to work with

Aspetti positivi:

I compared over 10 different sites and software programs before partnering with Foundant. By far, Foundant had what we needed. They have enough bells and whistles to do what we need, but not so many that I get overwhelmed or bogged down. Foundant has a great training program that enabled me to build the site and maintain it - which says a lot since I am not a computer wizard. I have updated our application and processes annually and was able to very easily add a process for our COVID work. The best thing about Foundant is their people. Whether I call, chat or email the response is always quick and efficient. In addition to using the site to do grant management work, we have also extended it to receive PRI applications. I love that the system is adaptable.

Aspetti negativi:

Nothing. If hard pressed, I would say it took more than a minute to figure out how to do reports. But once I understood the building blocks, I was able to create reports for different audiences.

Foundant has made grant management so easy

Commenti: Our overall experience has been a positive one. Both Applicants and Reviewers seem to have no issues with the system.

Aspetti positivi:

I love the fact that you can copy a process. This saves so much time - there is no need for re-creating. The somewhat new feature of the option of chatting is fabulous! Again, a time saver. It allows me to multi-task. The system is user friendly.

Aspetti negativi:

I would say the only piece that I cannot give the most accolades to would be the reporting. It seems to be a little clunky or it could just be the user, me. I was a little disappointed to learn that there is not a good fit for all of the roles that we need to assign to our staff members that are involved in an RFP process. Specifically, we have a someone who needs to create and edit reports but I did not want to give him full admin rights, which is what I ended up doing. Something in between would be nice. We have not utilized integration with other apps so far, but if possible, it would be nice to have the following directly connected: https://apps.irs.gov/app/eos/ and https://www.fdacs.gov/. Also, it would be nice if we could have the ability to create 3 evaluation forms since a lot of our RFPs involve a 3rd evaluation phase.

Foundant GLM Review

Commenti: I have been EXTREMELY pleased with our overall GLM experience. The support Foundant offers is beyond amazing.

Aspetti positivi:

This software is very user friendly. We surveyed our grantees after implementing GLM and received all positive reviews.

Aspetti negativi:

Reporting and Data Sets continue to be challenging. It makes sense when I'm at training classes but when I sit down to create a report the confusion sets in. Even though reporting is challenging I still prefer Foundant GLM over any other software product out there!

Foundant!

Commenti: My work at GreaterGood as the Grants Administrator requires me to work in Foundant all day. I find it to be easy to navigate and user friendly for our applicants and partners. Whenever I have questions, Foundant Support is excellent in assisting me. Our Client Success Managers, [SENSITIVE CONTENT HIDDEN] and now [SENSITIVE CONTENT HIDDEN], have been excellent.

Aspetti positivi:

Foundant is very user friendly for both our staff and applicants. All of our grants are by invitation only. We provide detailed instructions to our applicants to register in Foundant and apply. We have separate processes for the many grants we provide. I like that the processes can be customized for each type of grant. We take the Follow Up Reports very seriously. We share the reported info and impact with our donors.

Aspetti negativi:

My only struggle is sometimes with Reports. Foundant Support is always very helpful with helping me figure out what to do.

I adore this product

Aspetti positivi:

If you have a grant that your organization gives our every year, thus is definitely for you. Everything is in one place and it makes everything you ma have to do so much easier. You send out applications through the software and everyone completes them online. You can track how many applications you have and how much you have that are completed. Reviewers can look and receive applications online, and you can assign any follow ups. the best thing is that all of their organizations information is now on the site, so it also is a library for anyone who has ever applied for your grant/application. And an additional perk is that you can email people from the site and you don't have to connect to your outlook/email to do so. *Great support!

Aspetti negativi:

If an applicant wants to change their organization information, they have to contact you and you have to do it on the back-end, this goes for resetting/changing applicants passwords as well. It sometimes gets a bit annoying that they can't change simple tings like the address or telephone number an you have to do it.

User friendly and exceptional customer service.

Commenti: When I am recommending Grant Lifecycle Manager to other county agencies, I specifically mention your customer service because it is so rare to find such outstanding service at every stage in the process from sales to finance to training. [SENSITIVE CONTENT HIDDEN], our training rep, is consistently exceptional. She is courteous, knowledgeable, and responsive. I miss her now that our regular sessions are done.

Aspetti positivi:

This software is user friendly, and has allowed for a more efficient grant management process. We especially like being able to generate reports within the system, and that there's no more paper applications or evaluations is a big plus.

Aspetti negativi:

In the past we had a one-page paper contract that we mailed to our grantees for completion/signature and then forwarded onto Purchasing as support material when entering the purchase requisition. When we switched to the new system, naturally we wanted to create an online contract. However, because of the new layout, each contract was multiple pages. Since we have 40 grantees, this was too much to print out, scan and email to our Purchasing Dept. In the end, we were able to work around it by creating a modified information one-pager that served our purpose.