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Informazioni su Cleo Integration Cloud
Cleo Integration Cloud, è un'unica piattaforma di integrazione ecosistemica ibrida disponibile come servizio in cloud e per implementazione on-premise.
I like how it will tell me how things are going in my account. It also gives me quiz about my budgets.
Communication from the company can be poor. I usually come across product upgrades myself rather than through communications from the company.
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Filtra le recensioni (96)
Cleo is one of the easiest products that I have worked with to install
Commenti: The biggest issue we had prior to this software was the inability to provide both unzip and decrypting on ftp uploads with the same workflow. It required us to touch and move data multiple times intsead of doing it all in one process. Cleo solved this issue.
Aspetti positivi:
Cleo's support is top notch. I have yet to run into an issue where their team was unable to assist me in resolving the problem presented.
We have been looking for a secure way to transfer large files and Cleo does exactly what we need!
Commenti: The ability to share large files with external users as well as using the High Speed Protocol to sync folders with remote users to ensure data backups from a central location.
Aspetti positivi:
It says what it says it does. I like that once it is installed and configured it works. That seems pretty basic, but that is not always the case with new software. I also like that I have expandability. The features we are currently using are only a fraction of what we could be using, so down the road as we find use cases for Cleo to solve, we will already have the software installed and we will already be familiar with it.
Aspetti negativi:
There isn't much not to like. It solved the issue we were having with sending large files securely. If I was forced to come up with a con it would be that you do have to purchase a lot of functionality just to solve one problem. A more, al a carte pricing model, for our small organization, would have been a better fiscal fit.
Support is awesome and very helpful
Commenti: The dental transaction sets are complicated, therefore when the new transaction set (7030) comes out we are hoping for a big return on our investment
Aspetti positivi:
It does allow us to do what we need with the EDI transactions, also when the next transaction updates come it, it will lessen the work for use. The copy feature does help when setting up like trading partners.
Aspetti negativi:
It is a difficult product to get around when you are new to EEI. The Functions keys are not consistent. There are to many different places to get things set up correctly.
Very solid product. Feature-rich and intuitive.
Aspetti positivi:
The clarify product is far above the competitors and offers many more features. I have evaluated many similar products and landed on Clarify because of the flexibility of the tool and the expansive feature set. The support and service from Cleo is also excellent. I would strongly recommend this product.
Aspetti negativi:
As a user of many versions of the product, the migration path between major revisions can be tedious. I can appreciate the need for this when there are major changes to the software, but to date that has been my only complaint with this software.
Cleo Clarify is easy to use and flexible for our business processes.
Commenti: EDI integration with hundreds of trading partners and very high volume of transaction processing.
Aspetti positivi:
Ability to quickly change from Test to Production servers. Ability to set up custom audit filters specific to our purposes. Integration with SVN repository for project management. Easy to deploy changes to projects.
Aspetti negativi:
Current cluster architecture is too touchy and dependent upon services (nodes) being started in the correct order. It takes close to 90 minutes from start to finish to properly bring the environment down and back up again (10 server cluster).
Our customer experience with Cleo's B2B software has been excellent.
Commenti: Cleo software allows us to stay connected electronically to our customers.
Aspetti positivi:
Our company uses the Cleo / EXTOL EEI software which runs in the IBM i. What we like most about this software is it's reliability. EEI is feature rich and very functional. The support behind this product is phenomenal. We feel like Cleo Services and Support are extensions of our in house technical department ready and willing to help us solve any problem large or small. Thank you Cleo!
My experience in using Cleo for the company has been very rewarding. We've used Cleo for 12+ years.
Aspetti positivi:
VLTrader 's functionality has always been dependable and effective, making it easy to on-board new EDI trading partners. Monitoring activity is also made very easy, and it has useful and clear reporting.
Aspetti negativi:
My only concern with the tool has been its limited functionality with posting files across platform boundaries. i.e. Securely coping\appending files between windows and unix while maintaining the integrity of the original contents has been an ongoing desire.
One Satisfied Customers
Commenti: We, at Oshawa Public Urtilitis, use VLTarder EDI to exchange very confidential meter data every day serveral times with government regulatory agency. It is very very important that data are being sent and received on time as per regulatory agency's rules and policy! Cleo VlTrader is so far doing a fantastic job in our end performing this business process. We will be the fail-over Vltrader server soon.
Aspetti positivi:
Reliability and effectiveness of this tools.
Aspetti negativi:
Could not find one!
I have no issues with the software and support is excellent.
Commenti: This product took the weight of having to watch EDI from 4 plants every day to only having to look at it when a plant calls. Saves a lot of time.
Aspetti positivi:
The software is easy to use. Once it is set up, the only reason to worry about it is if the system gets rebooted then you have to make sure you start it back up. Set-up is easy and if there are issues, support is there all the way!
Pretty reliable
Aspetti positivi:
Cleo EEI is reliable. It just works when it's properly configured. Support staff is generally well informed and trained.
Aspetti negativi:
Interface can be clunky. Reporting is lousy. Communication from the company can be poor. I usually come across product upgrades myself rather than through communications from the company
Good Effort!
Commenti: Customer support has been very helpful and prompt with a same day callback. If they can't fix the issue right away, they are persistent with their efforts until the issue is fixed. I think that the ease of use could be improved with additional documentation on how to use the ruleset functions and some better documentation on using VLTrader.
Aspetti positivi:
The functionality. I am able to use information from a database to create other tables, flat files or xml files. Once I had a template to use as an example, I was able to automate the creation of a fixed width file within 3 days. This was a process that I thought would never be able to automate.
Aspetti negativi:
The log errors are often difficult to understand if you aren't familiar with java. VLTrader seemed so easy to use during training but parts of it seem not to be working correctly.
Good Customer Support
Commenti: I have worked with the customer support department on numerous occasions and they patiently work to solve and explain the issue that I report
Aspetti positivi:
Verstaile product and we are able to use it with receiving data and sending data internally and externally.
Aspetti negativi:
Some of the errors are difficult to solve based on the information that is reported to you.
Powerful and reliable mapping tool.
Commenti:
I used EBI 2.6 for a few months last year before our company upgraded to Clarify 4, which I've been using for about 6 months now. I've been working with EDI for over 12 years and I've used three other translation/mapping tools.
Clarify 4 seemed buggy and unstable shortly after implementation. But after working closely with Cleo support for the first couple months, the bugs were worked out and stability hasn't been an issue. The final instability issue we had was resolved when we moved our server backup time to a window when the Clarify cluster was down for maintenance. Prior to that, various nodes would go down on Sundays while server backups were taking place.
The Clarify tool itself is very powerful. It connects easily to our database files (AS400) and transforms many different types of documents (EDI, XML, Spreadsheets, etc..). I gave it 3 stars for "ease of use" mainly because there are so many things you can do with the tool that it makes it challenging to learn everything quickly. Once you get familiar with everything, it becomes easier to use and easier to understand. Mapping with Clarify is fairly easy and intuitive.
We've got around 75 trading partners active on Clarify and will be ramping up with more in the near future. Our company continues to gain confidence and is looking forward to future growth with Clarify!
Cleo has been extremely easy to work with and get configured.
Aspetti positivi:
The ease of use and high customizability. Cleo's Harmony product is very quick to learn, but I think could take a while to master. It isn't hard to get up and running. Once you use the product you understand the depth that is contains and the flexibility that is there at your fingertips. Truly a product that you can build your B2B infrastructure around.
Aspetti negativi:
It is changing and improving so fast! It's hardly a con, but I'd say that Cleo is quickly adding new features and functionality to their products. And it's hard to keep on top of them and adopt them. By the time we got things implemented in production, there were new features being released that I wished we had taken advantage of.
Cleo VlTrader Review
Commenti: VLTrader makes it fast and easy to setup new trading partners. I have had trading partners tell me how quick the communication part of the setup went. The alert process let me know when something is going wrong and I can get with our trading partner to get it resolved quickly.
CLEO Lexicom V.5.2.0.3
Commenti: I have been using the product above for 3 years now on a Windows Server 2008 R2 OS. It has been very stable and given me few problems. I was mostly self taught on the product and thus I'd consider it user friendly. The only complaint I've ever had is with generating logging on the communications for a given host over a specific period of time. I haven't had great success no matter what parameters I use to generate it. I mentioned this to one of your Sales Reps a few mo's ago and she admitted others have had this same complaint. Other than that I love the product and your support staff which is knowledgeable by experience, compared to other software support which goes to India and you get a "computer rep", meaning they don't know the product and search their db for answers. Thanks.
Easy of Use
Aspetti positivi:
I enjoy the UX of the CIC it is very configurable and easy to use even to some members who are less technical.
Aspetti negativi:
No current SLA views in the CIC , I believe this is on Cleo roadmap though!
Good for Data Movement
Aspetti positivi:
I like the dashboard visibility. Integrations are easy to set up.
Aspetti negativi:
The job schedule feature could be easier to use. Instead of checking days of week and times of day, special code had to be entered.
Does so much, not as user friendly as I would like.
Commenti: Having many solutions to sending/receiving data in one software package.
Aspetti positivi:
Very powerful, offering so many options to send/receive data between systems. It offers multiple users to work on same project in then sync up when needed.
Aspetti negativi:
Not so easy to use. I would like more complete and detailed examples on setups of schemas, etc. Also I haven't been able to find much help with error definition. If I have errors on a specific schema in editor. I just sometimes do not know what I need to do to correct them. I do still need to go thru training. But I hope to get some overall training, not just EDI related.
Cleo review
Commenti: I have been using Cleo Lexicom to handle my AS2 EDI transactions for a long time, almost 10 years now. For me, it has been extremely reliable. The only times I really need to get into the software GUI is when I need to add a new trading partner or to grab an MDN to show a partner that yes, you really did receive that file from us and here's the MDN to prove it. My AS2 processing now is almost totally automated and I hardly ever need to think about it. And their tech support is top-notch, I have never had a how-to question that they weren't able to answer.
Good platform to manage the system and to control development
Commenti:
Overall good experience. It solves the major problem of synchronized team development. Saves time with all internal communication and scrum meetings. No backups are required.
Good experience from last several months.
Aspetti positivi:
Easy designing of the complete system with all the real-time data synchronization and team with a single view. Data is stored over the cloud and can be assessed by the team. Easy reverse engineering too.
Aspetti negativi:
The available FAQ and documentation are less effective. The company needs to update with clear details.
Establishing new partnership with CLEO at this time
Commenti: Currently in beginning stages of implementation project processes.
Aspetti positivi:
Industry leading flexibility of use. Constantly evolving road maps toward collaborative product improvements.
From Lexicom to VLTrader - Great Products
Commenti: We started out years ago using Cleo's LexiCom - it was quite a workhorse for us. But, once we saw the demo for VLTrader, we knew that was our next logical upgrade. The transition was painless with the aid of Cleo's technical support, and the product has been running flawlessly since late 2015. It has really proven its worth with all the new security measures that we and other businesses are following. I recommend it highly!
Simple and Reliable Integration Solution
Commenti: We're using Cleo VLTrader for secure automated data transfer with multiple partners. It's very stable, flexible and reliable solution allow multiple file formats and protocols, simple integration with modern and legacy systems, monitoring and alerting. Initial setup was simple with some minor issues resolved with Cleo support team. Since that it's just works.
Hope the product and customer support (technical and non-technical) meets our expectations.
Commenti:
Our (E-Com) association with Cleo started about 10 years ago with the usage of Lexicom as a secure FTP tool. The alliance grew stronger with the purchase EDI translation tool, Clarify. The tool is complex and we do need a formal training to get a better understanding of the product.
The Account Manger and the Technical support engineer are very helpful in providing overall insight about the product and services.
Aspetti positivi:
Translation and communication capability.
Aspetti negativi:
Complex in nature.