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Informazioni su YouTrack

Strumento di agile project management e monitoraggio dei problemi di JetBrains. Supporta Scrum e Kanban. Nel cloud o on-site. Gratuito per 10 utenti.

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Filtra le recensioni (46)

Dayne E.
Dayne E.
Customs Compliance Specialist (USA)
Utente LinkedIn Verificato
Logistica e catena di approvvigionamento, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

YouTrack helps keep projects on track

5 3 anni fa

Commenti: The business I work for uses YouTrack effectively to track problems and projects to keep people on task and aware of what their responsibilities are at any given time.

Aspetti positivi:

The thing I like most about YouTrack is that it gives users great tools to stay on track with projects. For example, a user can identify a bug in our processing software and create a ticket. IT can then triage the ticket and assign it to the correct developer to begin the process of investigating the bug and fixing it. That developer can post on the ticket asking for more information or indicating that it's ready for QA testing, etc. Every step along the way is catalogued for future reference.

Aspetti negativi:

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.

Maicol B.
Maicol B.
Developer (Italia)
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A great bug tracker

4 5 mesi fa

Aspetti positivi:

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Aspetti negativi:

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Utente Verificato
Data Analysis (USA)
Utente LinkedIn Verificato
Organizzazioni civiche e sociali, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

3 3 anni fa

Commenti: Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Aspetti positivi:

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Aspetti negativi:

Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Silvio B.
Silvio B.
Software developer (Italia)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Probably the best tool for task tracking

4 2 anni fa

Commenti: Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs

Aspetti positivi:

I like the possibility to customize heavily this product. I've been working also on its workflow functionality which I've found very useful and complete. Also the docs are great and exhaustive which is a huge pro often overlooked.

Aspetti negativi:

I really wanted to add custom styling to our kanban board in order to change the colour of the cards from green to red based on their due date but I had no way to do it with the youtrack provided functions so I had to inject a custom script. Would be nice to have this feature!

Thomas R.
Head of Sales (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Helps keep our team organized

5 7 mesi fa

Commenti: YouTrack helps us keep track of tasks in a simple and effective way.

Aspetti positivi:

Its helpful to relay information about a particular account from one team member to the next. It is also easy to figure out what things still need to be completed and which have already been completed

Aspetti negativi:

once I create a ticket it automatically emails me anytime something is changed or noted on the ticket. Sometimes I even get double emails when I am tagged in something. For our team, sometimes the ticket simply needs to be passed on but I don't need to follow the progress every step of the way. Many times I only need to report something and then pass it on. It does allow you to opt out of the emails but I would prefer to simply opt into what I want updates on and what I don't.

Juan carlos R.
Juan carlos R.
2D Technical artist and Art manager (Messico)
Utente LinkedIn Verificato
Videogiochi, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best solution for project management

5 3 anni fa

Aspetti positivi:

-Easy to use -Web based -Free for less than 5 people -Not really expensive on the next point (15 users) -Able to add cards to backlog -Custom status pointers -Sprints are super easy to create and automatically brings the unresolved issues back -Customization of user profile -Easy drag and drop cards on different status columns -Can add images/files/media in cards and can add comments to the same -Simply perfect for scrum

Aspetti negativi:

-Design wise is not really appealing -Can get buggy when multiple people try moving the same card around -Needs to be refreshed from time to time to see changes.

Ashi A.
Ashi A.
Product Manager @ eMusic (USA)
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simple and useful but not without some annoying glitches

4 3 anni fa

Aspetti positivi:

It's a web based product, which means that teams in different regions can use it very easily without the use of any VPN connection to a central location. Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.

Aspetti negativi:

Still has some bugs, glitches and UX issues that can be rather annoying at times. Has less integration possibilities with other products than bigger and more known products like Jira.

András P.
András P.
Lead Developer (Ungheria)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It is a very capable ticket and issue management system and easier to set it up than JIRA

5 anno scorso

Commenti: I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.

Aspetti positivi:

Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app. But the greatest thing is that you can freely use it with user limits on your own servers.

Aspetti negativi:

The upgrade process between different distributions like, war, jar, docker is not always the easiest.

Jaimyn M.
Jaimyn M.
Head of Software Engineering (Australia)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent Product

4 2 anni fa

Commenti: YouTrack is an effective tool for managing our software development lifecycle.

Aspetti positivi:

YouTrack is a nice to use, fully web based issue tracking and project management tool. The configurability is fantastic and allows our software development team to customise it exactly to our needs.

Aspetti negativi:

The user interface (mainly for configuration) is a little confusing at first, but after a while it's easier to get used to.

Amr H.
technical lead (Egitto)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

iam happy by using YouTrack

5 7 mesi fa

Aspetti positivi:

the user interface and supporting agile are wonderful on this tracking system

Aspetti negativi:

nothing everything is ok I am using it daily for tracking my team tasks

Binigya D.
Game Developer (Nepal)
Videogiochi, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

YouTrack - Track Everything

5 anno scorso

Commenti: My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really fond of it, and it is really helpful in tracking and managing projects, even if you are coordinating with an external team.

Aspetti positivi:

YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Aspetti negativi:

I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

Alternative considerate: Redmine

Software precedente: Redmine

Utente Verificato
Digital Content Manager (USA)
Utente LinkedIn Verificato
E-learning, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent tool for tracking product development projects

5 anno scorso

Commenti: We are using it to communicate with our overseas development team in order to complete work on our digital learning platform. We use it to track features, bugs, and other user stories, and discuss those stories with the team. It has proven invaluable for this project since we are using an Agile sprint methodology.

Aspetti positivi:

I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use. I like that if I forget to save my work on a task, when I come back to the task my work is auto-saved and available to continue working on, even if I closed my browser.

Aspetti negativi:

It would be nice if the feature for a particular task was automatically added to a sprint when a sub-task of that feature was added to the sprint. Right now we have to tag the sprint manually for every feature.

Utente Verificato
Developer (Italia)
Utente LinkedIn Verificato
Sport, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Functional work manager

4 3 anni fa

Commenti: With this software we have finally succeeded in giving a dimension to our work, being able to estimate with an ever more accurate precision the time of realization of the tasks, further raising the level of organization.

Aspetti positivi:

It is a software that allows you to fully customize your work, creating panels that show tasks that meet certain requirements (assigned to you, incomplete, testing ...). The task management is optimal, being able to choose the category, to whom to assign it, forecasting time to finish it, actual time, as well as title, description, comments and many other things. In general it is a complete software and it lacks nothing.

Aspetti negativi:

The main downside of youtrack is the lack of learning facility. It took me a long time to figure out how to use it to the fullest, to take advantage of the enormous potential right away. It has so many features that are often "hidden", there are small links or buttons that you don't notice.

Max S.
Max S.
Director, Customer Success ()
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Bugtracker from programmers for programmers

5 3 anni fa

Commenti: Easy to use for administrators, programmers, project managers and issue reporters.
Definitely recommend for small and medium-sized teams.

Aspetti positivi:

- rich support for SQL-like filters and hotkey \ CLI-like interactions - flexible and customizable - easy to use

Aspetti negativi:

- some usage scenarios are not very carefully through through, e.g. when one attaches an image it's hard to copy and insert a markdown link (better if each attachment had something like "+" insert into text button)

Aman S.
HR (India)
Utente LinkedIn Verificato
Risorse umane, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Manage all your projects tickets in one place.

5 3 anni fa

Commenti: 1. It works just awesome for me and fo my team.

Aspetti positivi:

1. The best thing i like the most is that you can set the priorities of your tickets like Critical, Major verify, Major, Normal so a developer can easily find out that on which tickets he/she have to work first. 2. If you are developing a project in a team then you can assign the tickets to the developers so that developer can easily work on those tickets which has been assigned to him/her. 3. After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.

Aspetti negativi:

1. Still i did not find any cons in YouTrack.

Ignacio S.
Ignacio S.
Lead Web Developer (Colombia)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Complete control over your team work.

5 3 anni fa

Commenti: Is very awesome. It reduce the time needed to organize the team.

Aspetti positivi:

Youtrack isn't the easier tool to use, I must recognize it, but we need to understand that, with all of it's features that is a necessary circumstance. Youtrack can help you a LOT when you are working with groups of people, you will know what are doing, when and who, you can measure the productivity of your team, create goals and many other things. Forget to think that it is only for programming or teams of programmers, you can use Youtrack in every scenario out there.

Aspetti negativi:

Lack of some integrations, I think YouTrack is as good as Jira but need some extra integrations with others useful tools.

Martino P.
full-stack developer (Italia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Let's track your task

4 2 anni fa

Aspetti positivi:

It's very customizable, basically you can do what you want

Aspetti negativi:

It's very powerful but... there is a lot of stuff to learn!

Purvika M.
HR (India)
Risorse umane, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Manage your project simply with YouTrack.

5 2 anni fa

Commenti: 1. I used to manage my company projects and the activity of the developer done by on that day on YouTrack.

Aspetti positivi:

1. Manageability of your projects issue is really good that you can manage your or create issues or new functionality to be add as a priority bases. 2. A developer can change the ticket or issue to it's fixed state after fixing it. 3. You can also merge multiple ticket by duplicating it. 4. A developer or any one who is a user of YouTrack can comment below the ticket so the tester can easily known about the ticket.

Aspetti negativi:

1. There is nothing to dislike in YouTrack it is best for my company.

Utente Verificato
Software Developer (Austria)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best issue management so far

5 2 anni fa

Aspetti positivi:

For me this is the best issue management software so far. I've used others like Jira, but I really enjoy using Youtrack. Especially the query language is quite cool.

Aspetti negativi:

I really can't think of any, maybe the settings page, it could use some redesign.

Tim F.
Tim F.
Systems Engineer (USA)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

YouTrack is a very powerful but easy to use issue tracking system.

4 4 anni fa

Aspetti positivi:

The best part of YouTrack is how easy it is to get started. You can opt to run the software on your wn server or subscribe for a cloud-hosted instance. YouTrack is extremely powerful without being hard to use and it is very easy to integrate into your apps. Date-based swimlanes are a really useful feature.

Aspetti negativi:

Overall I do not have any gripes but, for some, the options available can be a bit overwhelming. Fortunately this complexity is shielded from software end users and just has to be managed by the technical support and development staff.

Amol A.
QA (UK)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Useful for bug tracking

4 3 anni fa

Aspetti positivi:

the filters that can be written to get the results and flexibly can filter the results to generate reports in various formats

Aspetti negativi:

the time report charts are not easy to build.

Robbie D.
Senior Software Developer (UK)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great task manager for agile development

4 5 anni fa

Commenti: We've been using this for a little over a year for all issue and task tracking. It has a basic interface which admittedly could probably do with a little cleaning up but it works great. It provides all the features you need such as comments, time tracking (with different types), git integration and email updates.

Aspetti positivi:

git integration, comments system, time tracking, easy re/assignment.

Aspetti negativi:

slightly dated site styling

Craig S.
Craig S.
Manager, Clinical Systems & QA (USA)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

YouTrack Review

4 3 anni fa

Commenti: overall good, good toll for defect/enhancement tracking

Aspetti positivi:

*mostly intuitive *multiple projects *ticket linking

Aspetti negativi:

*user profile set up not intuitive *Field set up not consistent

Utente Verificato
AVP Product Management (USA)
Utente LinkedIn Verificato
Intrattenimento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Steep learning curve but well worth it

4 3 anni fa

Aspetti positivi:

Projects are almost infinitely malleable and customizable

Aspetti negativi:

The solutions are not always right in front of you - a softer UX would help

Will G.
Will G.
Client Success Director (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

YouTrack is very useful in helping us track and work on bug fixes for legacy product

5 4 mesi fa

Commenti: We use YouTrack to capture bugs and release infomation on our legacy product. YouTrack has historically worked well for us and I'm thankful to use it.

Aspetti positivi:

I like how easy it is to input tickets, assign users and keep track of bugs. The chat and attachments are easy to use once you get the hang of it. Being able to attach bugs to client builds is extremely valuable.

Aspetti negativi:

I think that the interface is a bit older and in my opinion, searching can be not quite as intuitive.