Recensioni su RingCentral Video

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Aspetti positivi:

It's easy to use and setup meetings. Calendar integration makes life easier.

Aspetti negativi:

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend.

Valutazioni di RingCentral Video

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,3
Caratteristiche
4,4
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,3/10

RingCentral Video ha una valutazione complessiva di 4,4 stelle su 5, calcolata sulla base di 360 recensioni degli utenti di Capterra.

Hai già usato RingCentral Video?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (360)

Utente Verificato
Research Assistant II (USA)
Utente LinkedIn Verificato
Gestione formativa, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

RingCentral Meetings Review

5,0 3 anni fa

Commenti: My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Aspetti positivi:

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Aspetti negativi:

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Timm
Director of Media & Communications (USA)
Istituzioni religiose, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Glip is the most effective productivity tool I've ever used to date (despite its shortcomings).

4,0 5 anni fa

Commenti: See review.

Aspetti positivi:

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip.

Aspetti negativi:

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

Guiliana
Guiliana
Foreign Attorney (USA)
Utente LinkedIn Verificato
Studi legali, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

RingCentral for meetings

5,0 4 anni fa

Commenti: Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Aspetti positivi:

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Aspetti negativi:

I don´t have any complaints about this software, for me it has been very helpful.

David
IT Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great product for remote meetings

4,0 12 mesi fa

Commenti: Good over all experience. We have rolled it out to over 150 users and have full adoption within the company.

Aspetti positivi:

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

Aspetti negativi:

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

Thomas
Thomas
System Engineer (USA)
Utente LinkedIn Verificato
Servizi di informazione, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

RingCentral is becoming the best in this industry

5,0 2 mesi fa Nuova

Commenti: I've had a wonderful experience using RingCentral and Hope the price is in an area where we can use RingCentral for quite some time

Aspetti positivi:

There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more

Aspetti negativi:

My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful

Carlo
IT Technician (UK)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A brilliant and powerful team messaging and collaboration solution

5,0 3 anni fa

Commenti: Overall I have found it a great piece of software and has allowed us to collaborate much better and much more efficiently as a team - this is the Skype replacement we wish we found sooner!

Aspetti positivi:

Glip is very easy to use, as well as deploy. It allows many of us off-site technicians to collaborate and communicate, either directly or part of a team. The GIF implementation is also handy!

Aspetti negativi:

As I work on filtered sites (schools) I often have to unblock the URLs that are required for Glip, and some things like the GIFs cannot be unblocked as they dont align with school policies.

Greg
Greg
Founder & Creative Director (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Glip needs to be on more people's radar... it's fantastic!

5,0 4 anni fa

Aspetti positivi:

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Aspetti negativi:

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

Heather
HR Assistant (USA)
Macchinari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The latest combined design change is great

5,0 2 anni fa

Commenti: There is so much more communication within our HR team now.

Aspetti positivi:

I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%!

Aspetti negativi:

I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well.

Ricardo
Ricardo
Creative Director (Panama)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

The web app is fantastic, the mobile implementations need work

4,0 3 anni fa

Commenti: When using the web app Glip is great. Easy to use, and it offers a robust set of tools for different types of projects. The mobile apps are quite limited and do not live up to what the Glip web app can accomplish.

Aspetti positivi:

Glip offers an interesting set of tools to manage a team. Simple to use, yet very effective . Integrates effectively with a ton of other apps. To me Gmail integration is a great plus.

Aspetti negativi:

No Kanban view of tasks, sorting of tasks is a bit cumbersome and never extended to Mobile apps, which in my opinion look like an after thought

Utente Verificato
IT Specialist (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Glip also known as just RingCentral

4,0 4 anni fa

Commenti: We use Glip as a communications tool for multiple departments across our business. It has been a great tool for organizing our conversations by group and allowing us to keep a history of our conversations, which our previous chat program had a 10,000 message limit to the history shown.

Aspetti positivi:

We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use. It helps us organize our conversations by group so that if our website developers are having a discussion about something, it does not get interrupted by the data teams conversation on a different topic. It has a phone app so you can stay connected to the chat group even while on the go, which is useful for after hour and weekend conversations.

Aspetti negativi:

One of the things I do not like about Glip is that the Windows notifications are sometimes delayed and do not come up for a minute or more. It is helpful to be able to see the notifications when I get a new message because I do not always have the tab with Glip open in my browser.

Maciej
Designer (Polonia)
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Reliable, but a bit dated

4,0 4 anni fa

Aspetti positivi:

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

Aspetti negativi:

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

Angela
Insurance Agent (USA)
Assicurazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Outstanding Video Quality

5,0 anno scorso

Commenti: It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Aspetti positivi:

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Aspetti negativi:

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Ogaga
Security Analyst (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It works very well like Zoom

4,0 anno scorso

Aspetti positivi:

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Aspetti negativi:

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Utente Verificato
account manager (Canada)
Utente LinkedIn Verificato
Trasporti/Trasporto merci/Ferrovie, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Amazing - All in one phone software

5,0 5 mesi fa

Commenti: This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Aspetti positivi:

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Aspetti negativi:

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Utente Verificato
Line Producer & Sysops Admin (Canada)
Utente LinkedIn Verificato
Videogiochi, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A powerful free communication tool

4,0 2 anni fa

Commenti: Glip was a very nice tool for communication and file sharing. We rarely ran into any issues while using it. The web app is working fine but the windows client is not as responsive and updates were avoided since they created frustration for no reason.

Aspetti positivi:

Glip is completely free to use for chatting and sharing files. Glip offers a very well maintained solution for communication with a lot of options to organised said communications. It easy to add people outside your organisation and still being able to discuss and share with them.

Aspetti negativi:

It hasn't really evolved during the past 5 years. The plugins are very limited and there's not much documentation offered to explain how to use them. Calendar is not very advanced and not really good for team management

Kristi
Kristi
Assistant Director of Marketing and Communications (USA)
Utente LinkedIn Verificato
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Project Management Tool

5,0 4 anni fa

Commenti: Glip has transformed our team communication efforts. I no longer worry if a task is going to be completed on time or forgotten. WIth Glip, we are able to stay organized and communicate more effencently. It has met our needs well.

Aspetti positivi:

Glip has allowed my marketing team to work and communicate more efficiently. We market 40+ events annually, and Glip has allowed us to organize each event marketing plan, assign team-specific tasks, and upload documents with ease so that everyone on the team is informed. The organization and task management capabiliites of this software has been one of the best communications tools that we have ever used as a department.

Aspetti negativi:

The task assignment feature has been vital to our team, but it does not have the option of changing the task progress. Tasks can only be listed as incomplete or complete. I would love to have the capability, to change a task status to options like: working, pending approval, assistance needed, etc. so that our team can know what tasks others are struggling with or at what stage a task might be in.

Maksood
Owner (USA)
Design, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great Software for Businesses

5,0 2 anni fa

Commenti: Overall the software is great for small businesses, lets you connect with your team and clients with easy sign up.

Aspetti positivi:

Easy to use. Comes with unlimited storage and messaging. Allows you to screen share and remote access. Able to add clients outside your company.

Aspetti negativi:

You won't be able to restore deleted messages or tasks once deleted. Not enough options to add lot of apps.

Tom
President & CEO (USA)
Servizi bancari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent video conferencing platform

5,0 anno scorso

Commenti: It's a good platform and reasonably priced. It was quick and easy to integrate into our organization (full disclosure: we were using RingCentral prior to really relying on the video conferencing function, so our team was already familiar with the system). Excellent option for small to mid-size businesses. Possibly larger businesses too, but I can't speak to that.

Aspetti positivi:

System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out.

Aspetti negativi:

Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with.

Kieran
Sales and Operations Manager (USA)
Servizi alla persona e alla famiglia, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Glip Review

4,0 4 anni fa

Commenti: During business hours, it is great for keeping on top of everything. As a manager, I need to be in the loop of everything that goes on in this building. Glip is a great way to be informed and have constant communication. It documents what has been said and when which is a great reference for any business owner. Let's face it, constant communication is KEY and utilizing Glip offers that.

Aspetti positivi:

Glip is an interactive digital communication system that allows users to communicate throughout facilities without ever having to leave their seat. I would recommend Glip to any company that has more than 1 department. Glip allows secure and confidential communication to a group of users as well as individual users for discretionary purposes.

Aspetti negativi:

If you sign up for glip on your phone, you can never REALLY turn it off. Messages keep coming thru regardless if you are signed on or not.

Ashlie
Founder ()
Ospedali e sistemi sanitari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Fantastic Organizational and Management Collaboration Tool

5,0 5 anni fa

Commenti: Overall the software has saved us tons in time and money being able to manage the different teams all in one place and easily communicate.

Aspetti positivi:

Easy to collaborate with a team AND keep all of my organizational and plans up to date, sharing them only with those who need access to collaborate. Very easy to organize as well. And very easy to communicate with other members of the organization.

Aspetti negativi:

I wish the calendar had the ability to have things recure based on the #th day of the month or by the #rd day of the week of the month, having more control over the frequency. I also think they could make it more user friendly in terms of keeping files and such organized

Kefsere
Kefsere
Customer Success (Canada)
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

RingCentral

5,0 4 anni fa

Aspetti positivi:

What I like about Ring Central is that at our company we have been able to depend on this. The connection is always stable and calls come through without issues. The best part, is that the voicemails come to my email. If I am out of office, or on lunch, and eager to find out what my voicemails say, I am able to listen to them from my email account. This has been the best part!!!

Aspetti negativi:

Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not. Its not too much of an issue, but do wish it was more consistent!

Adria
Adria
Foreign Attorney (USA)
Utente LinkedIn Verificato
Servizi legali, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easier Communication

4,0 4 anni fa

Commenti: It is very friendly and it works with every device, even to make phone calls to the clients.

Aspetti positivi:

This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.

Aspetti negativi:

I would not change anything about this software. For us, it has been very practical.

Elizabeth
CEO (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent Zoom Option

5,0 anno scorso

Commenti: I have used RC for meetings, presentations, personal connections, and for ease of connecting with business prospects. It is rare to have an issue using RC and I would more likely chalk up any problems to my internet connection, rather than RC. When they fix the clarity of the backgrounds it will be even better.\

Aspetti positivi:

There is a lot to recommend with RC. I enjoy the automatic recording, the consistency of service, the multiple features.

Aspetti negativi:

The virtual backgrounds are not as crisp as I would like. Navigating through the program is not as intuitive as I'd like - granted, I'm older and less tech-savvy than my kids are.

David
David
Design Director, Website Dept. (USA)
Utente LinkedIn Verificato
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Glip has Revolutionized Our Workflow and Communication

5,0 4 anni fa

Aspetti positivi:

Excellent messaging features, including practical things like tagging people, keyboard shortcuts, and inline attachment previews, as well as fun features like GIF's and Memes. Where Glip really stands out from the competition however is in its productivity features, and how easy it is to manage tasks, teams, notes, and calendar. Very versatile and accessible anywhere, as there are phone, desktop, and web apps all available. Vibrant, responsive community and support.

Aspetti negativi:

Honestly can't think of any drawbacks to the software at this time.

Hayley
Hayley
Project Manager (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing for Remote Workers

5,0 4 anni fa

Commenti: RingCentral Meetings is wonderful. They have apps so you can video chat on the go, and it works seamlessly. With RingCentral Meetings and RingCentral Phone, I am able to have a complete office setup with just one device. Love it!

Aspetti positivi:

RingCentral Meetings single handedly lets me do my job from home. Video chat has never been easier, with one code for everyone to join, it's just like we are in a conference room. It even has a feature that will clean up your video appearance, so it's perfection for those no makeup days.

Aspetti negativi:

I honestly cannot think of any cons. I have never had one problem with it.