--- description: Scopri le funzionalità di PagerDuty, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PagerDuty - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di IT Management](/directory/10001/it-management/software) > [PagerDuty](/software/125693/pagerduty) # PagerDuty Canonical: https://www.capterra.it/software/125693/pagerduty Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/125693/pagerduty?page=2) > Software basato sul cloud che collega persone, sistemi e dati in un'unica visualizzazione che assicura visibilità e dati di intelligence utilizzabili tra le varie operazioni. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 219 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza PagerDuty? Team di tecnici e di supporto, amministratori di sistema, team NOC di ogni dimensione, dalle startup alle società Fortune 500. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 219 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: PagerDuty - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2006 ## Contesto commerciale - **Prezzo di partenza**: 10,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Messico, Regno Unito, Stati Uniti ## Funzionalità - Aggregazione dei dati - Alerts/Escalation - Analisi della causa principale - Avvisi/Notifiche - Controllo accessi/Autorizzazioni - Dashboard - Gestione dei servizi di storage - Gestione dell'accordo sul livello di servizio (SLA) - Gestione dell'inventario - Gestione della knowledge base - Gestione delle attività - Gestione di incidenti - Monitoraggio IT - Pianificazione della manutenzione - Pianificazione di contratti a chiamata - Portale self-service - Programmazione - Rapporti IT - Rapporti sugli incidenti - Real-Time Notifications - Registro eventi - Rendicontazione e analisi statistiche - Third-Party Integrations ## Integrazioni (42 in totale) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira ... e altre 27 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) ## Categorie correlate - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) - [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software) - [Software per log management](https://www.capterra.it/directory/30856/log-management/software) - [Software per il monitoraggio di siti web](https://www.capterra.it/directory/10021/website-monitoring/software) - [Software per la gestione del server](https://www.capterra.it/directory/10019/server-management/software) ## Alternative 1. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.5/5 (689 reviews) 2. [ilert](https://www.capterra.it/software/207205/ilert) — 4.7/5 (64 reviews) 3. [Datadog](https://www.capterra.it/software/135453/datadog-cloud-monitoring) — 4.6/5 (358 reviews) 4. [Site24x7](https://www.capterra.it/software/168192/site24x7) — 4.7/5 (345 reviews) 5. [JIRA Service Management](https://www.capterra.it/software/138769/jira-service-management) — 4.5/5 (764 reviews) ## Recensioni ### "Ensure High availability of your product to the end user by integrating it with PagerDuty" — 4.0/5 > **Monish** | *27 aprile 2020* | Software informatici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: PagerDuty is used to send alert notifications to developer, We can use it in a way that when ever failure occurs notify the developer who is scheduled to be on-call, Even a customer escalation to a email can trigger a pagerDuty notification alert, when the receiver email ID is subscribed with PagerDuty, PagerDuty has escalation policies , in which multiple users can be in different level, if level 1 failed to resolve the issue, the level 2 dev gets a alert etc .. and the dev's can be scheduled to rotate there levels in fixed time intervals, like weekly bases, It Dose a good job of maintaining the issue states \& the alerted issue has different lifecycle such as triggered, acknowledged , resolved, snoozed, It maintains analytical dashboards on dev's which shows the responsiveness of the developer , like how many issues they have resolved and what is the average resolution time or have they escalated it etc .. it maintains history of alerts, it has good customer support, the resolution note's can also be added against the alert, We can configure the alerts as Low and High Urgency , based on which we can have different type of notifications, types of notifications are phone call, message, email, push notification in pd app etc ... pagerDuty deduplicates the alerts with same message, if a incident is in open state and if same incident occurs again and again , it will not be raised. > > **Inconvenienti**: Sometimes when i resolve the alert on web, i still get a call on phone, If the incident was resigned by the developer to a other user who is not in the escalation policy and if he did not answer the alert the escalation chain stops, instead it should be thrown back to older escalation policy from ware it begun > > PagerDuty helped our product to become highly stable and it ensured high availability to the end user, overall had a great experience with it. ----- ### "Pageduty as a on call user" — 4.0/5 > **Utente Verificato** | *25 settembre 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: Very simple ui, any one can set up for their team easiely. Straightforward notifications with links to i iceents which i appreciate at 3 am > > **Inconvenienti**: It was cost prohibitive for our team and really only solve one problem, incident notifications and on calls. It doesnt monitor any hardware or applications > > Good but we found a cheaper product that could do more with. It works for basic scheduling and notifying of ojtages ----- ### "Fine. Not great." — 3.0/5 > **Ally** | *5 luglio 2025* | Servizi finanziari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: It makes alerting for my team fast. I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night. > > **Inconvenienti**: Its user experience is confusing. It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy\! It was maddening. We eventually figured it out. > > Generally, people stay away because the UI is so confusing and doesn’t seem to be regularly updated. I think it’s the same since I started using it 10 years ago. There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns. ----- ### "Great Alerting Tool" — 5.0/5 > **Utente Verificato** | *9 gennaio 2026* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: PagerDuty was easy to set up and use. It is great to alert us when critical services are needing attention. > > **Inconvenienti**: Nothing comes to mind. They have great tools, are easy to use, and are crucial for almost any IT team I would argue. > > It has been a positive experience. It is a good product and service, and it has helped us out quite a bit. ----- ### "PagerDuty will alert your team to issues" — 5.0/5 > **Utente Verificato** | *3 agosto 2025* | Servizi di informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: PagerDuty makes being on call simple. PagerDuty also is very communicative and will NOT let you forget when you are needed. > > **Inconvenienti**: Sometimes I feel like the default page setting... call + text + notification is overkill. But this can easily be changed in the settings. > > I have administered PagerDuty since 2017 and been a user since 2021. Administration is easy and responding to pages is also easy. ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/125693/pagerduty?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/125693/pagerduty) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati