Recensioni su Eptura Asset

Best management software on the market

Commenti: Plenty of room to grow into the program. All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value.

Aspetti positivi:

All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value.

Aspetti negativi:

Work orders are somewhat complicated for techs to complete.

highly recommend but some things do need a little attention

Commenti: i give the employees a 5 star review, very professional, even when I wasn't having fun at a few points.

Aspetti positivi:

product is very easy to use, however took longer to install than thought. frustrated at times.

Aspetti negativi:

how long it took to get everything right and ready to go

Cant review the new software because its ridiculously difficult to get a quote for it ...

Commenti: Significant room for improvement

Aspetti positivi:

That it is a little better than simply having an excel spreadsheet

Aspetti negativi:

Organization of the lists by different categories/types/fields/etc. was very limited and report creation was annoying for the normal consumer.

Best asset management software in the market

Aspetti positivi:

We like how we can see everything in 1 place, makes everything easier and not have to switch to multiple platforms to get the information we need. use it for asset management, track inventory, manage vendors, putting in work requests - takes away the time consuming admin tasks.

Aspetti negativi:

Bit of a learning curve but once you get the hang of it it’s so beneficial for the company.

The software works well. Set up was difficult. Accounts payables has issues.

Commenti: The software overall works well.

Aspetti positivi:

I like the software and its capabilities. I have used the software 10+ years and recently switched to Lightning from Classic.

Aspetti negativi:

It's nearly impossible to talk to a person. Our contact person for set up would take several days or weeks to reply.We are still having issues with Manager Plus accounts payable for 6+ months with our original renewal quote not being honored. A difference of $225.00.

Wouldn't Reccoment

Commenti: I honestly can't think of any benefits from this program.

Aspetti positivi:

It was fairly easy to learn once we were actually able to not have to use the Classic version and the newer version together

Aspetti negativi:

The workorders and invoices are difficult for customers to read. I can't get the odometer reading on the invoice or the "concerns" for the repairs, so i have to print out both the workorder AND the invoice together in order to utilize both sets of info together. I think this is ridiculous. I don't like the way the view within a workorder. To me, each "concern" should be in its own spot with all of its info, notes, parts, attachments all together. In this program Everything is collapsed and you have to click into each different task or concern in order to see what was done it it. And you have to assign parts to just one task. You cannot use 10 bolts for an exhaust and then 4 for the engine area area because you cannot have a part listed more than once on a workorder or invoice, otherwise it will duplicate over and over again. It would be fine if it highlighted or flagged it so you take notice to the fact that you have the same part more than once but it shouldn't halt it from happening. The viewing of past workorders isn't conducive for accomplishing anything quickly either. Plus, i have to have 10 different tabs open at all times in order to go back and forth between all of the different areas. Also, anywhere that you are allowed to add a note "into a part, an asset, really anything aside from a workorder, there should be a notification that alerts you that there is something to look at there, otherwise how would anyone know to look there for pertinent info?

Managers Plus Admin

Commenti: Its a great program to track and create a history for each asset.

Aspetti positivi:

Ability to organize Assets with ease and comfort.

Aspetti negativi:

How long it takes to earn the ins and outs of the program.

Great Product/Very little support

Commenti: I have been using Manager plus since 1998, they have made great improvements to their product over the years, but the customer service unfortunately has gotten worse. Having to listen to dogs barking and kids crying in the background when your needing help is very frustrating and unprofessional. Getting told over and over that what you need is very simple to do, and they will get back to you right away with a solution and then never hearing back from them again seems to be the norm there. I have been trying to get help with a report for over 6 months now and all I get is unfulfilled promises. Honesty I'm not even sure were to go with it anymore.

Aspetti positivi:

I like how we can track and maintain all of our assets very easily even at multiple locations. Purchase order feature also allows us to easily track parts cost and keep are inventory accurate. using the mobile app for all are fueling logs has made it easy to keep track of mileages and fuel logs accurately and up to date.

Aspetti negativi:

The worst part of manager plus is making reports. There is allot of information stored in manager plus that needs to be put into different reports. The report feature is nice and easy to use but lacks all the needed information you sometimes need, and the BI feature is extremely hard to use and navigate through, and getting help from manager plus with it is almost impossible.

worst software in history

Commenti: Worst software i have ever used. I used to be a programmer and have a computer science degree, and i have never used anything like your software, if I were you, i would be embarrassed by what you put out.

Aspetti positivi:

I cannot think of a single thing that your software does that I can't do with a simple spreadsheet.

Aspetti negativi:

Too many to list, and i know you won't do anything about them, so why waste time? I called your tech support 3 times and I knew more about the software and its issues than they did. For some reason our management is buying the next version of it when the last version has been a disaster.

Manager Plus Review from a Food Production Standpoint

Commenti: Overall the system is easy to understand if you go through the training courses. Im also walking into this system with most things in place so of course its easier for me. But its easy enough to create work orders, super easy to create inspections to cover everything you need. The inventory management is simple. Overall very happy that we decided to go this direction in management system.

Aspetti positivi:

The software is easy to use, its easy to schedule, easy to create work orders, easy to track inventory, easy to keep track of all info about assets and parts all in one place.

Aspetti negativi:

I may have missed them but I feel like their should be options for customized drop down tabs. I would love if techs could start their own work order and select an asset and then select options from a customized tab about what applies to their work order. Its also difficult to track downtime. Techs are often on the floor and working on multiple things that are going down all in one day. They cant stop each time and create a work order for it. They should be able to open up a downtime form and select various assets through out the day adding in reasons and total time down that would then be tracked and separated by asset.

Meant for vehicle fleets, but widely applicable

Aspetti positivi:

[SENSITIVE CONTENT] is a fantastic account manager. She has always been available and determined to help us solve problems and answer any questions.

Aspetti negativi:

Inventory management is not as user friendly, accessible, or well rounded as we were hoping for. That being said, we still have a lot of implementation to do.

manager plus

Aspetti positivi:

cost for what we were needing, the preventative maintenance schedules

Aspetti negativi:

integration, customer support, have to use classic vs lighting for certain reports options etc ease of use. was told fuel import would flow alot better than it does

Manager Plus review

Commenti: In house cost saving compared to out of house work completed

Aspetti positivi:

Ability to track work orders cost and mechanic efficiencies

Aspetti negativi:

customer support is not there only been contacted twice and was only when renewal was up and i questioned the support provided for the price increase.

asset management

Aspetti positivi:

its a great tool for asset management and inventory control

Aspetti negativi:

our internet did not support the cloud base upgrade so we lost our support for the software

Program Review.

Aspetti positivi:

It's relatively easy to figure out the software program.

Aspetti negativi:

It isn't easy to drop a scheduled event when the item is no longer in use. So you can't eliminate the workorder only make it inactive.

review

Aspetti positivi:

keeps track of schedules and costdifferent users can access

Aspetti negativi:

hard to work in reports hard to save reports

Manager Plus Review.

Commenti: My overall experience has been good and I like it. I can't say the same about surveys.

Aspetti positivi:

It is easy to use and helps me to do my Job more effeciently.

Aspetti negativi:

I like everything that I use on it. I'm not going to write an essay about it.

Support for Manager Plus Lighting is Horrendous - Don't upgrade

Commenti: Terrible

Aspetti positivi:

Software look aesthetically pleasing and it is nice to be cloud based

Aspetti negativi:

Software support is horrendous and the software is very buggy.

Awesome program and customer support.

Commenti: Overall my experience has been great. got me up to speed on everything i needed and keeps my preventive maintenace up to date.

Aspetti positivi:

Program is very easy to navigate through. The support I got to transfer from one cmms to the other was great.

Aspetti negativi:

The only thing that bugs me is when I print out my WO's is I have to do it one at a time and adjust the size everytime.

Decent software but has issues

Aspetti positivi:

Everything works together in the different modules.

Aspetti negativi:

We are unable to manually edit inventory and can get no support now, making the software useless.

OSK

Commenti: Exceptional!

Aspetti positivi:

The software has help us better manager our work while being able to keep our customers well informed. The software is very intuitive and the new Lighting well laid out and easy to look at.

Aspetti negativi:

Reports are difficult to create and or customize.

Not user friendly

Commenti: Our company uses ManagerPlus to submit tickets for IT or Maintenance issues. I often submit tickets which go unresolved for a long time. There is no communication from the team I request from to advise if they are working on the ticket, no updates, etc. I have had tickets disappear and have to re-submit them. Overall I don't think this program is very useful. A checklist on a chalkboard would be more functional.

Aspetti positivi:

The update makes it much easier to input the information I need to submit a ticket to my IT or maintenance teams

Aspetti negativi:

The functionality of this program seems lacking from my perspective. I am not on a team that uses this often, however I have to use it to communicate to those teams. I feel that it is a lot of work with very little communication regarding the follow up from those teams.

Managerplus Pro - Seems left behind by the company

Commenti: The product works adequately for us for asset tracking, work orders and logs. We never implemented use of their purchasing or inventory modules. We purchased this software in about 2012. Ever since, there have been few updates for it, and none in the last couple of years. The company is moving away from this and towards a cloud-based CMMS, and the lack of significant upgrades to this product reflect that.
We contacted them about switching to their cloud-based product, and they never even bothered to respond to us, so we are now looking at other products.

Aspetti positivi:

Cheap(ish)

Aspetti negativi:

Inability to sort numbered assets properly. (eg: 1, 11, 12, 2 instead of 1, 2, 11, 12) Once a top level asset is created, it cannot be placed as a sub-asset under another top level asset. We expanded to more than one facility and had no option to change the asset tree to reflect our company growth. Rather than completely re-write our database from scratch, we left it as is, and it is a bit of a mess now. It does not support nested assets. Search function works poorly. Searching for an asset with 'forklift' in the name returns 0 results, yet we have over 40 forklifts in the system. Unless you pay the big bucks for the enterprise edition, almost nothing in the UI is customizable.

Great product and support

Commenti: The mobile platform allows my team to take the power of Manager Plus with them out into the plant.

Aspetti positivi:

The software is easy to use and there is always support if you run into problems.

Aspetti negativi:

We are on the 4,4,5 budgeting system and that is not an option at this time when using the budget module.

Functionality

Aspetti positivi:

The modules are easy to learn and adapt to. the additional tutorials one on one are the best

Aspetti negativi:

I do not like the fact that we have to move from Classic to Lighting and back to Classic.