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Informazioni su TestRail

Potrai ottimizzare il processo di test del software con la gestione dei test case di TestRail, grazie a dashboard in tempo reale e report sulle attività.

Ulteriori informazioni su TestRail

Aspetti positivi:

Easy to use UI and very good testing features.

Aspetti negativi:

Configuration options so that some users have fewer permissions are missing.

Valutazioni di TestRail

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
4,1
Caratteristiche
4,2
Rapporto qualità-prezzo
4,1

Lo consiglieresti?

8,0/ 10

TestRail ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 173 recensioni degli utenti di Capterra.

Hai già usato TestRail?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (173)

Neil
Neil
Sr QA Analyst (USA)
Utente LinkedIn Verificato
Software informatici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

If you are executing manual test cases on a large scale then Test Rail is for you

4,0 6 anni fa

Commenti: Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.
Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Aspetti positivi:

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal. Integration with Jira is excellent, although some room for improvement.

Aspetti negativi:

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal. Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

Risposta di IDERA

4 anni fa

Thank you, Neil, for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for importing and copying test cases (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Gerrit
Solutions Engineer (USA)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Quality Assured

5,0 4 mesi fa

Commenti: TestRail was a huge step up from our previous process which was a Google Sheet.

Aspetti positivi:

It helps our QA team with managing regression testing between multiple remote QA engineers. Adding new test cases is easy, and being able to go back and see who tested each case is extremely valuable.

Aspetti negativi:

Getting all of our test cases moved over to TestRail was a huge undertaking, but once done, maintaining has been easy.

Boyana
QA Engineer (Bulgaria)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Unfortunately, disappointing experience.

3,0 anno scorso

Commenti: When I started to use it it was a relatively good test management tool, but in the second year it turned into a day-to-day struggle, I was wasting a lot of time writing and editing test cases - one of the key job characteristics of the QA. It's important to mention that I am not using TestRail for almost two years, and I hope the things got better. But honestly, I wouldn't risk to go back again.

Aspetti positivi:

The test suites and test case structure were good and easy to navigate.

Aspetti negativi:

The small tiny bugs that appeared every day and bothered our work. Things like the inability to open a screenshot in full-screen with 1 click.. To do that I had to open it on a new browser tab which was very annoying. And plenty of other similar issues that were arising day by day. This was the reason for switching to another test management system.

Jason
Quality Engineering Manager (USA)
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Everything we needed at half the cost

4,0 5 anni fa

Commenti: We are better able to track our software testing and coverage with this tool.

Aspetti positivi:

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Aspetti negativi:

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

Basha
Test Architech (USA)
Ospedali e sistemi sanitari, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Testcase Management

4,0 5 anni fa

Commenti: We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

Aspetti positivi:

Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

Aspetti negativi:

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

Risposta di IDERA

5 anni fa

Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

Kathleen
Sr QA Eng (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Alternative considerate:

Used to be great, now it is horrible

1,0 2 anni fa

Commenti: I've been told their team was decimated after it was bought out. They have only 20 people to handle 11,000 customers. A product that is supposed to be for QA, is not QA'd before releases. If you are considering this product my advice is to run in another direction. You will be disappointed if you invest in TestRail.

Aspetti positivi:

I loved it before it was sold. It was solid, easy to use, and made our work flow simple and efficient. That is no longer the case

Aspetti negativi:

Since it was bought out, it is now horrific. Test data disappears or is inaccessible. Test runs disappear. EVERY single release is extremely buggy. And knowing that, they still continue to push the release in waves to other customers instead of fixing high priority issues first. Tickets are opened and we get the canned "we're working on it" but rarely are bugs fixed correctly the first time (if at all). We have had months of work disappear with a single release. We've had things break where we were unable to access our tests for days or even weeks at a time. I went from convincing my entire company to join in to use this product, to now only having 3 of us left who will touch it. It's just sad how far it has fallen.

Katarzyna
QA Technician (Polonia)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good for new eployees

5,0 anno scorso

Commenti: In my company TestRail work a bit slow (because of the VPN probably), so I do not enjoy really using it, but as a tool it is simple and useful. If I had a choice, I would be still using it with no doubt.

Aspetti positivi:

Although some functions should be clearly left for more experienced workers, new employees should have no problems with filling the test cases. They need a few minutes to get used to the UI, but in general it easy to learn.

Aspetti negativi:

Not being able to delete some of the elements I added (admin status was needed). Blocking this for elements added by other users would be justified, but if I make a mistake, I should be able to fix it myself.

Wannes
customer support manager (Belgio)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

great tool to manage tests

5,0 4 mesi fa

Commenti: great tool to manage testcases, testruns and create reports for interested parties.

Aspetti positivi:

easy to use, very intuitive interface, quick sharing of testcases/runs with colleagues

Aspetti negativi:

If I have to offer a point of criticism it's the navigation between some parts of the software can be finicky at times and not logic to my mind but that's entirely a personal opinion.

möchte
system engineer (Svizzera)
Servizi di informazione, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Amateur-Software without quality

1,0 9 mesi fa

Commenti: wouldn't buy again

Aspetti positivi:

the people want it.

Aspetti negativi:

Nothing works correctly, many security-issues, support is like a chatbot but isn't.

Matthew
Matthew
Software Test Engineer I (USA)
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

TestRail: Great for companies willing to pay for it!

4,0 6 anni fa

Commenti: Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Aspetti positivi:

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Aspetti negativi:

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

Utente Verificato
Utente LinkedIn Verificato
Settore automobilistico, 501-1.000 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

TestRail

5,0 anno scorso

Aspetti positivi:

I enjoyed using the free trial (non enterprise) version. I think it one of the best test case management tools out there. Simple in use, intuitive, functional.

Aspetti negativi:

I didn't encounter any major issues with TestRail.

Piotr
QA Automation Engineer (Irlanda)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

TestRail - test management better than competitors.

4,0 3 anni fa

Commenti: I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to use, and all options and settings are close at hand. The structure of test management is also pretty clear. Projects -> Suites -> Sections -> Test cases. Easy to handle and maintain. The whole system is quite simple to integrate with e.g. Jenkins, Cypress, or Jira through the TestRail API. Some products are seamlessly integrated - like Jira, but for some products, scripts have to be written from scratch. Also, thanks to the fact that TR is widely used, there is plenty of help on the internet. Reporting and analysis can be adjusted to the user's needs and set to execute automatically, which can reduce the amount of work. Charts and analyses are easy to understand and can be expanded with the data you need. A big advantage is test parametrization and the ability to recognize and use test data sets. That allows having significantly fewer test cases to maintain. Product is being constantly developed and the customer service is good.
As for the downsides, sometimes minor bugs appear e.g. for some time there were duplicated input fields during test case creation/edition - nothing crucial, but it could be annoying. It was fixed two months later and now everything works correctly. The price is quite high and depends on the number of users.
All in all, in my opinion, TestRail is the best on the market providing user-friendly testing management.

Aspetti positivi:

The product is constantly developing. A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc. Ease of use. Customizability. Integration with other software (e.g. Jira, Cypress, etc.)

Aspetti negativi:

Minor bugs. Quite a high price. Rather plain design (not really intuitive)

Mirza
Software QA Engineer (Bosnia ed Erzegovina)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Very mature test management tool

5,0 4 anni fa

Commenti: I'm very happy with it, it's stable, has a slick UI and overall it's a well-built product.

Aspetti positivi:

It can cover all of my needs in the entire test life cycle, it's very customizable - I've been adding a lot of my own custom fields to test case templates, for instance. It supports adding shared steps to make your tests more concise, lot of reporting options, milestones, test planning. Pretty much everything a tester needs.

Aspetti negativi:

I would like to see an option to add data parameters for my tests.

Risposta di IDERA

3 anni fa

Hello Mirza, we're super glad to see the feedback on TestRail's existing features.Thank you so much. Regarding functionality to add data parameters in tests, we already have an open feature request for the same and we are happy to add your vote to it. :)

Bryan
QA Manager (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Stellar Feature Rich Platform

5,0 5 anni fa

Aspetti positivi:

The ease of use for maintaining, connecting and sharing test cases are unrivaled. The platform is so feature rich every time I think of a feature I want to request they already have it!

Aspetti negativi:

Takes a good amount of time to spin up a valuable framework. I think this can be mitigated by some test case best practices or maybe a super-user demo within the platform.

Risposta di IDERA

5 anni fa

Thank you for your review. TestRail's team regularly holds free live webinars on how to use TestRail - the are also available on demand: https://www.gurock.com/testrail/webinars?utm_source=adwords&utm_medium=cpc&utm_campaign=dach_en_dsa&utm_content=&gclid=Cj0KCQjw09HzBRDrARIsAG60GP_ehxFpBMXyq4LpRnrpbUWQtfZSisx5yVS9728coJKu3wSHmoKbsesaAlTxEALw_wcB You can also watch our training videos here: https://www.youtube.com/watch?v=O-KDkGJYA2k&list=PL0VF8QJoqsVjVIr-KFpquhGidVQxGbSIo

Manish
Automation Lead (India)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use Test Management tool

5,0 4 anni fa

Aspetti positivi:

Its very easy to add the test scenarios in the existing Test Run. We can create multiple Test runs and could create a lot many reports with different filters. As an admin too its very easy for me to give specific access to different members in my team.

Aspetti negativi:

There should be some report format where I could show the Stories, linked Test scenarios, linked defects and their status in more readable way. As of now its there but I feel their is a need of more clarity in the reports.

Risposta di IDERA

3 anni fa

Hello Manish, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reports (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Juan
Juan
QA Director (USA)
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easily modified to work with your testing methodology

4,0 8 anni fa

Commenti: We were able to import our large set of tests in just a few short days and be up and running with a more robust tool that offered us an agile transformation.

Aspetti positivi:

*customized for any project * easy to get reports from * web based * can import from variety of other tools * good forums for help and ideas

Aspetti negativi:

* can easily make it complex for others depending on how you setup * a few known issues that can cause data loss

Risposta di IDERA

7 anni fa

Thanks so much from the TestRail team Juan for taking the time to complete this review.

Utente Verificato
Utente LinkedIn Verificato
Industria mineraria, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Test Management Software

5,0 7 anni fa

Commenti: Excellent manual test management with the ability to integrate with our automated test software. Overall, we have a feature-rich and fully functional tool for our test management needs.

Aspetti positivi:

The ease of use for this software has allowed our company to transfer from paper test sheets to logins for our end users. This test software had an answer and feature for every question we had.

Aspetti negativi:

There's very little to dislike about this software. The report extract is a bit clunky. When a report is emailed to an email address, it's sent as a zip file with an html file. The extra steps required to view a report eliminate the usefulness of this feature.

Risposta di IDERA

7 anni fa

Thanks so much from the TestRail team for taking the time to complete this review.

Michael
Vehicle Quality Assurance Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Qualit Assurance Manager

5,0 6 anni fa

Commenti: I test software builds for a system which is installed into Taxis around the US. Each city has it's own configuration, rules and templates for printing & displaying info. There are several hardware configurations any taxi might have. By creating Projects based on functionality, I can copy/paste each required Project into a master Project then as a Test Run is created, check on/off individual Sections as needed and then test each build accordingly.
Having a report for each test Run allows management to go back & view each build's tes Run results when any "issue" is complained about by fleets/drivers to verify whether it was working or not in that build - as drivers are sometimes worse lairs than Lawyers or Politicians

Aspetti positivi:

1- versatility to create Projects which allow base line Test Cases to be used in a variety of different test runs for different products. 2- ease of being able to import test cases from existing methods

Aspetti negativi:

The main issue I have is the Projects are listed as a flat-file. We have several different groups which have created Projects and even though they might be testing a given entity from different sides, they have to name their Projects differently. We prefix each project with a Group Name so the Projects can be "grouped" and easily referenced from the main dashboard. Another less important issue is there isn't really an easy way to make a backup of our entire Dashboard. We can Export each Project but I don't see any way to make backups of anything else outside of offloading each individual entity which really isn't all that hard.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great tool

4,0 6 anni fa

Commenti: Has enough good functionality to use it daily for our business. It simplified our everyday life.

Aspetti positivi:

All the test cases at one place. Easy to create and execute runs. Simple reports are easy to add and use as test evidence. Ability to use runs for multiple releases at the same time

Aspetti negativi:

Pre-built reports. Can not customize much . No multi-select for the test cases ( cannot use shift select). Unable to update test definition from the test runs

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

TestRail Review:

4,0 6 anni fa

Aspetti positivi:

It's easy to use and you can get moving on your test library pretty much right after sign up. There's not much of a learning curve.

Aspetti negativi:

The only complaint I have is that when writing a test case by steps, adding a next step is a little cumbersome. It would be nice it there was an alternate command like shift + arrow down to add another step rather than selecting the tiny "add step" link.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Test Management Ease

5,0 6 anni fa

Commenti: Managing multiple releases is easy going. Folder Tree Structure is well organized.

Aspetti positivi:

User Friendly, Simple UI. Report creation is easy.

Aspetti negativi:

Searching ability can be expanded to include more parameters. Sometimes cannot find a test case.

Utente Verificato
Utente LinkedIn Verificato
Produzione di media, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

TestRail and JIRA

4,0 6 anni fa

Commenti: Works well for our enterprise!

Aspetti positivi:

The software's very integrated with JIRA

Aspetti negativi:

They could improve testing matrixes, reporting like KPIs, Test Coverage, and really need a link between requirements/stories and code coverage.

Utente Verificato
Utente LinkedIn Verificato
Mezzi di comunicazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Test Management platform

4,0 6 anni fa

Aspetti positivi:

User friendly, easy to use and to customize, fast and available as a service.

Aspetti negativi:

It's getting more expensive, especially when comparing 2018 to 2019 costs (47% increase)

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

TestRrail Case managment

5,0 6 anni fa

Aspetti positivi:

TestRail Case managment software helps a lot with manage of the testing process.

Aspetti negativi:

Missing possibility to set default tester per test case.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

light & friendly test case mgmt. tool

4,0 6 anni fa

Aspetti positivi:

easily use, friendly UI, open API for integration and fast customer response.

Aspetti negativi:

performance issue for large company & heavy users