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Informazioni su Acuity Scheduling

Automatizza le prenotazioni, le cancellazioni, i promemoria e i pagamenti dei tuoi clienti, utilizzando il software di pianificazione online più semplice al mondo.

Ulteriori informazioni su Acuity Scheduling

Aspetti positivi:

I love how accessible this product is and the support team are very helpful.

Aspetti negativi:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valutazioni di Acuity Scheduling

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,7
Caratteristiche
4,7
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/10

Acuity Scheduling ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 5.590 recensioni degli utenti di Capterra.

Hai già usato Acuity Scheduling?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (5.590)

Maria Teresa
Naturopata (Germania)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Ottima piattaforma per schedulare i tuoi appuntamenti

5,0 2 anni fa

Aspetti positivi:

Facile da usare, ha tante opzioni, si integra con il calendario di google ma puoi anche solo usare il loro calendario e la loro app

Aspetti negativi:

Nella versione a pagamento base non si può togliere il loro logo e non si possono fare gli abbonamenti, per farlo si deve passare alla versione superiore e secondo me costa troppo

Dr. Jeanette
Dr. Jeanette
President (USA)
Utente LinkedIn Verificato
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Acuity Scheduling is an economical choice for scheduling and collecting payment

5,0 5 mesi fa

Commenti: Acuity Scheduling was an excellent great start and affordable option for online scheduling, billing collections, and basic SOAP notes. It was user-friendly and easy to setup. It also allowed for multiple users that could be set up as administrators or clinicians. I ultimately had to leave the platform for a more advanced EMR system; however, I definitely recommend them as a great place to start or if your needs are more simple.

Aspetti positivi:

Acuity Scheduling is very user-friendly and easy to setup. I liked being able to customize my account to my brand colors and logo. The online scheduling and billing features are easy for both clinician and client.

Aspetti negativi:

The SOAP note features are not as robust. This is to be expected since they are not technically an EMR. For basic SOAP notes, they do the job. For more advanced SOAP notes, these can be created within the platform and are not difficult to do.

Alternative considerate: PT Distinction e Mindbody

Perché scegliere Acuity Scheduling: Acuity Scheduling was simpler and more affordable. It also allowed me to have multiple disciplines like physical therapy, personal training, and massage therapy.

Software precedente: WebPT e ClinicSense

Perché passare a Acuity Scheduling: Affordability and ease of use. The ability for multiple users.

Nomfundo
Assistant (Sudafrica)
Forniture e materiali, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

REST WHILE MAXIMIZING INCOME

5,0 3 settimane fa Nuova

Commenti: My CUSTOMER BASE IS GROWING AND MY CUSTOMERS ARE HAPPY SINCE THEY CAN BOOK EASY AND FAST WITHOUT WAITING FO MY RESPONSE

Aspetti positivi:

AUTOMATED APPOINTMENT BOOKING allows me to multitask since I don't have to do appointments myself.

Aspetti negativi:

PRICING it is for people who are already prospering in business

Alternative considerate: Yesware

Perché passare a Acuity Scheduling: I saw features that I needed. So I said "why not"

Tracy
Strategic Marketing Advisor (Canada)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Superb Calendar Management

3,0 mese scorso Nuova

Commenti: It has been super easy to use as it's integrated with my SquareSpace website.

Aspetti positivi:

The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!

Aspetti negativi:

I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.

María
Chief (Spagna)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A fine software for a good price

5,0 3 mesi fa

Aspetti positivi:

Acuity Scheduling is not expensive compared to other softwares and it works just fine, besides it gives you all you need for a booking software. On the other hand, it's not as well designed or easy than other calendar softwares.

Aspetti negativi:

Appointments settings are not as easy to set as i'd like. It's confusing.

Jerra L
Stylist (USA)
Servizi ai consumatori, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Acuity Scheduling has empowered salon professionals to deliver exceptional guest services

5,0 mese scorso Nuova

Commenti: Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.

Aspetti positivi:

As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.

Aspetti negativi:

Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.

Kristin
Psychologist (USA)
Salute mentale, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Helps reduce my scheduling workload

5,0 3 settimane fa Nuova

Aspetti positivi:

I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.

Aspetti negativi:

The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.

abi
Notarial Assistant (Canada)
Studi legali, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

very user friendly

5,0 2 mesi fa Nuova

Aspetti positivi:

I like that when client book their appointment, out outlook calendar automatically updates and send our office and the client an email notification. Rescheduling and cancelling appointments - very easy too.

Aspetti negativi:

We receive duplicate email notifications.

Steve
CMO (USA)
Internet, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Really Efficient Calendar System

5,0 3 settimane fa Nuova

Aspetti positivi:

At first, I was reluctant to change calendar systems but once I set everything up I started to see the value of the product.

Aspetti negativi:

I think the biggest part was it was a different interface than I've been used too, but like a lot of things once you start to use you see the value. So it's hard to say knock the product simply because I was used to something else.

Tydie
Coach (USA)
Media online, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy to Set Up and Maintain

5,0 5 giorni fa Nuova

Aspetti positivi:

Easy to set up my availability and add any scheduled appointments to my calendar. It allowed customers to easily set up, change, and cancel appointments.

Aspetti negativi:

Nothing negative to say! I was testing out different scheduling apps, this was the first I tried, and I really liked Acuity. I recommend for any business owner who wants to set up easy scheduling for clients.

Abegail
Abegail
risk analyst (Filippine)
Utente LinkedIn Verificato
Servizi ai consumatori, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Acuity for scheduling

4,0 2 settimane fa Nuova

Commenti: If you are looking for one of the best scheduling tool you can consider this.

Aspetti positivi:

It has a good features that you can easily learn.

Aspetti negativi:

Nothing much because I like how I use it.

Monica
Founder/Owner (USA)
Editoria, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easily Fits Into My Solo Biz

5,0 5 anni fa

Commenti: Once I set up my questionnaire and determined my schedule and link name, it really was good to go. I've shared it with a variety of potential clients with no complaints so far as to issues using it. I look forward to getting to know the tool even better so I can hopefully streamline things even more. I believe it will integrate nicely with a WP site - according to my designer - so all the more reason to stick with this one.

Aspetti positivi:

The best thing about Acuity to me is how easy it is to incorporate into my business process. I can easily update my daily schedule before I share the scheduling link with a potential client. I was able to create a questionnaire used within Acuity, and I can just add the link to my site for people to use when they are ready to schedule a meeting. Plus I can customize the link with my business name. And that's just using the free version. I will upgrade when it's time and I anticipate it being even better when I do.

Aspetti negativi:

Because I am not yet using this daily, I don't have any complaints about this tool as of yet. There are all kinds of little things I'm not even using yet and the price is right even to just try out the other features. What's not to like?

Alternative considerate: Calendly

Perché passare a Acuity Scheduling: This was the first one I came across where I could add my own questionnaire and it's really quick to update my schedule before sharing my link if I need to do so. I like things to be fun to use/look at, easy to use and easy to integrate with other tools I use, and this does not fail me so I'm not planning to switch, even after my business goes to a new level.

Jay
COO (USA)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easily solved our complex Photography Studio schedule.

5,0 5 anni fa

Commenti: We love Acuity and cannot see ever moving away from it. Not only does it manage our booking and syncing with Google Calendar, but it also integrates with our CRM Pipedrive. We use it both on the computer and mobile application while out of the studio with clients which has made booking incredibly easy and no longer a frustration. On top of that, our no-shows have plummeted due to the automation reminder text messages and emails. Something we never had implemented prior to Acuity and now couldn't live without. With how busy everybody is anymore, reminders are so helpful and really make a huge difference so we don't get stuck waiting on a client who forgot to show up.

Aspetti positivi:

We love the ability for clients to schedule themselves, and once we got everything sorted out with how to logistically set up our schedule to account for how our business runs, it has solved so many issues and problems of knowing when to schedule a client. The ability to assign resources and set the availability for those resources is really the best part. For almost any client-heavy industry this is a key feature which allows you to maximize your client load in an orderly fashion. We wen't from thinking our schedule was maxed out, to realizing we had the ability to expand our schedule over 50% thus increasing our bottom line.

Aspetti negativi:

If you have no worked with a scheduling software before, there is a learning curve. We used Acuity for well over 9 months before figuring out how to really utilize this tool to maximize our studio schedule. Granted, the help and support Acuity offers is amazing, but I tend to DIY most things until I get stuck. By reaching out for help and support when you get stuck, the only minor frustration is easily mitigated and goes away quickly.

Alternative considerate: Calendly

Perché passare a Acuity Scheduling: For us, Acuity just seemed like a better product to start with and grow with. Seemed like more of a robust solution that we would never need to replace. Nothing against other solutions on the market, but Acuity is exactly what we needed to manage our crazy busy studio.

John
Owner (UK)
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Pleasantly surprised

5,0 4 anni fa

Commenti: So far i'm quite happy with Acuity Scheduling. Even though there is the annoyance of the menu system, the features & level of customisation available outweigh this.

Aspetti positivi:

So far there's quite a lot to like about Acuity Scheduling. I like that I can have different appointment groups & types which I can customise with photos & text (inc T&C's etc.) as well as customise the calendar settings to only allow bookings at times that are convenient to me. I also like that I can hide certain appointment types so they are only visible to people I share the link with, this is especially useful for one off or promotional sessions. The integration with my external google calendar is also a great feature & something which was lacking from other scheduling tools I've tried. The option to take online payments is also a good feature, and something which i'm sure will really help to streamline my booking process. There are also many options for integrating with external apps such as quick books, facebook, active campaign etc. which i'm yet to fully explore but I'm sure will be useful to me and improve the efficiency of my booking process.

Aspetti negativi:

The only issue I have is that the user interface could be improved. As i'm still fairly new to this software, I find when i click on a link to make changes (for example 'Availability') and it's not actually the menu I want, I have to go all the way back to the home screen to then search through the respective menus to find what I want. This becomes annoying if you go through this process several times to find what you'r after, and it could be improved by either adding drop down menus, or at least leaving the entire navigation menu visible in each section.

Alternative considerate: Google Forms, Facebook Apps and Tabs, Microsoft 365 e Fresha

Perché passare a Acuity Scheduling: I've been looking at ways to improve & streamline my booking process & started off looking at the free tool within facebook. It didn't take long to become very very annoyed with the facebook tool as it would not properly integrate with my google calendar (so it was essentially pointless). The functionality & ability to customise was also poor. I also looked at other free tools, such as google forms but again they lacked the level of functionality tor really give me any kind of improvement. As the free tools didn't really cut it for me, i started looking elsewhere and compared Acuity with a couple of other paid options (such as office 365). What swung it for me was the level of customisation & available features when compared to others.

Kate
owner (Australia)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

WOW Acuity Scheduling increased My bookings By 80% in-the first week

5,0 4 anni fa

Aspetti positivi:

I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use. Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems. Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.

Aspetti negativi:

I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel other booking systems aloud the way I wish it to be and it was much more proficient. on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?

Stavros
Stavros
Wedding Officiant (USA)
Utente LinkedIn Verificato
Organizzazione eventi, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Acuity Scheduling Is A Super Trifecta In The Appointment Scheduling Application Platform

5,0 3 anni fa

Commenti: My overall experience was outstanding. I cannot say anything negative about this platform as it really delivered all the bells and whistles that you want in an appointment scheduling application.

Aspetti positivi:

The top features for me were the ability to have a client make a "reservation, appointment, booking" that is dated more than 1 year from the current day. Many competitors have a restriction on future bookings which only allow you to make a booking within the next 365 days. In my industry, dealing with Weddings, future ability to make a reservation 2 or even 3 years from the current day is crucial. The number 2 feature that I believe is underrated and is very important in many industries is the fact that appointment add-on's such as a time extension or a same-day rehearsal, Acuity was one of the only that took that specific booking and reflected that overall appointment time into my future availability. Not all applications factor in "add-on's" into the future appointment availability which can cause problems in servicing other clients who now have an opportunity to schedule the service even though you the provider might not be available. Another great feature is that Guests who pay for the service in full have the ability to give you a tip. (which is a rare feature among. these appointment application solutions.)

Aspetti negativi:

The only cons are that even their top tier level plans which go for approximately $45/ month still do not come with phone support. While setting up your account is quite streamlined and simple. I still have a personal opinion on those applications that cost a specific amount per month should provide phone support. I would like to note that their email support was on point and did respond better than some other competitors I have used in the past.

Alternative considerate: vcita

Perché scegliere Acuity Scheduling: The platform was not as user-friendly as you would want. The cost of simply book.me was even greater.

Software precedente: vcita

Perché passare a Acuity Scheduling: I chose Acuity because of the simple, user-friendly platform that the application is built on. It provided significant features that the competitors simply lacked. Acuity allows you to customize its platform without the application overtaking your website as Vcita does. Acuity gave someone like my business at Weddings a much more meaningful experience rather than some of the competitors. In my industry, my clients are not really going to be future clients so the features that some of the platforms advertise excessively simply do not affect me. With that said, if anyone is on the line of whether Acuity would fit their needs- do not think twice. Acuity is a thoroughbred in this appointment scheduling application platform.

Nea
Owner (USA)
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

One Stop Scheduling Tool

5,0 3 anni fa

Commenti: Acuity continues to expand and refine the scheduilng features and options it offers it's users . I use this platform for one on one meetings, group sessions, classes and multi-day events. I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful. Any glitches I have had have really just been a learning curve - the more I learn, the easier it has been to get the results I want. Totally a great tool for coaches and trainers.

Aspetti positivi:

Acuity is a great tool for scheduling individual sessions, as well as classes and packages for coaching or events. It is easy to use as an administrator, but what makes it great, is that it is easy and very familiar to users - people "Get It" pretty quick!

Aspetti negativi:

The way to set up coaching packages is good for the owner, but totally not user friendly. The client gets a code to be able to redeem their coaching classes. I would love for this to be easier and less burdensome on the clients. Also I would love a way for the administrator to be able to set up a client account/portal for the client...rather than having to push back to have them set up. Any steps that require client action - is a negative experience....

Ryan
Regional Leader (USA)
Servizi finanziari, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent product that will easily pay for itself if used regularly.

5,0 3 anni fa

Commenti: Acuity has made the process of scheduling so much easier and modern, especially for current clients and people I already have a great relationship with.

Aspetti positivi:

Having a scheduling software in general is such a game-changer for someone in sales who sets their own appointments. It's so easy for me to have a chat with someone, and if there is interest, I just send them my link to schedule an appointment and they do. It's also super easy to send out emails to prospective clients or existing clients about revisit appointments and include your personalized schedule link. If done right, you will soon see appointments pop up on your calendar "out of nowhere." I just recently had a client schedule a follow-up where we did some business that basically paid for my annual cost of Acuity. It pays for itself so quickly! The system is so well organized, and there are too many customization features to mention. I recommend grabbing a free trial to test it out for yourself. The client-side scheduling page can be made to be super professional and welcoming.

Aspetti negativi:

I don't believe there is a way to see a detailed monthly or weekly calendar view in the mobile app. It only shows daily schedules. It would be nice to have monthly and weekly calendar views so you can easily see which days have (or don't have) appointments set yet. (this is easily accessible on a PC)

Alternative considerate: Calendly

Perché scegliere Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side.

Software precedente: Calendly

Perché passare a Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side. Also, it was the more recommended product amongst my peers in the industry.

Jai
Owner (Australia)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Minimal look and maximum features

5,0 2 anni fa

Commenti: Overall I love the functionality, design and integrations.
I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.
It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
With other alternate software, it is hard to remember the URLs so AS is a clear winner.

Aspetti positivi:

I love the look. It's clean, sharp and very easy to sync with your branding. I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.

Aspetti negativi:

Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.

Alternative considerate: Calendly

Perché passare a Acuity Scheduling: I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.

Marie
Founder (USA)
Coaching e formazione professionale, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Acuity is the #1 tool a Coach needs

5,0 2 anni fa

Commenti: It handles all of the scheudling needs so we dont go back and forth with clients about booking appointments. It also integrates well with Stripe so we can use it for paid appointments. And because we can add forms, it can also add in intake and client onboarding processes as well. When I started my practice I asked other coaches what tools they were using and this was hands down the number one recommendation that I received and happily the platform has grown with my business over the years as well.

Aspetti positivi:

I like Acuity because it is easy to incrporate and maange multiple calendars at once whether fora solo practitioner o r for a multi practiitioner practice. We have been ablet o provide access to about 2 dozen different calendars usingthe tool and beign able to track all the appointmn types on the back end is great for our marketing intel as well.

Aspetti negativi:

There is definitely a learning curve in settin this up. It is not as intutive as other platforms I ahe seen but aI thin that comes with the robust features of the platform. Getting new contractors onboarded is somewhat challenge=ings as many folsk are not familiar with syncing their calendars this way or setting up time zones correctly which can cause problems when working with clients.

Alternative considerate: Calendly

Perché passare a Acuity Scheduling: More dynamic and features to take payment, integrate with my multiple Google calendars to make sure I wasn't double booking and the use of forms

E
Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

It's All Handle with Acuity!

5,0 8 anni fa

Commenti: I use Acuity for all of my scheduling needs with clients. From what I have researched, Acuity is the best all-inclusive appointment management program and has extensive features and integrations included that other appointment software does not have. You can have a very basic, bare bones setup or you can really dig into the backend and customize it endlessly. I love that I can create custom confirmation emails, separate products, group classes, take payments through Stripe or PayPal and that my clients get a reminder email before their session. The benefits are amazing!

Aspetti positivi:

My favorite feature about Acuity is the overall ease of use. It is not complicated to manage for someone who isn't too tech savvy. It has easy to understand instructions, modern and clean user-interface and even a little wit and personality thrown into the design, which makes this software completely unique. I know that anyone looking to manage their client appointments will be more than satisfied with the benefits and features that Acuity offers as I have referred several people including real estate agents, personal stylists, web designers, interior designers, pet sitters and business coaches. The platform is so flexible and so customizable that there really isn't anyone who can't use it for their business needs. There are even intake forms that can be individually assigned to an appointment type, which helps streamline my process of taking on new clients. I love the fact that I can create "Add-on" for specific appointment types if I want to offer an additional service, and the fact that I can hold a customer's credit card with or without charging. Like I said, there are numerous options! The last and most important benefit is that Acuity enables an easy embedding for your website so you can maintain a professional look while keeping your customers on your website.

Aspetti negativi:

The only thing I can think of that I would like is to have intake forms that provide IFTTT, meaning that I could create questions that only show up if a user selects a specific response. The intake forms are great for the information that they do provide, but they could use a little upgrade in my opinion.

Nancy
Owner (USA)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Will not use any other Scheduling software!

5,0 4 anni fa

Commenti: I would be lost without this program. It is exactly what a scheduling program should be and not trying to add on things it doesn't NEED.

Aspetti positivi:

I have been using this program for years and it has never failed me. Even when I had an issue it was resolved promptly. It has all the features I need as I have multiple streams of income in my business and it satisfies the scheduling needs for all of them...from coaching to website design strategy sessions and training

Aspetti negativi:

There isn't anything I don't like about this program although I do wish at times I didn't have to use another 3-party app to integrate.

Alternative considerate: Calendly e OnceHub

Perché scegliere Acuity Scheduling: Vcita didn't have all that I needed.

Software precedente: vcita

Perché passare a Acuity Scheduling: Price, ease of use and features

Jeannette Scharning
CEO (Norvegia)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

I will recommend Acuity Scheduling! Yet, please create a live chat for getting help. Thank you!

5,0 4 anni fa

Commenti: I am very new to Acuity Scheduling. And so I have just put it on a very new website. Yet I am convinced this will make customer service much easier, swift and allow me to focus on my work to a larger extent. Thank you for creating Acuity Scheduling.

Aspetti positivi:

I really like Acuity Scheduling. It is accessible to implement and use for everyone. Acuity scheduling is easy to integrate in wordpress. Makes it to upload photos and color code offers. Payments are easily integrated. I am not an IT expert. Yet figured how to get Acuity scheduling to work. And will absolutely recommend Acuity Scheduling.

Aspetti negativi:

Finding help should be easier. I do recommend that you have a direct chat for getting help. I think you should have online chat availability. It is much better flow to be able to get a responce whilst working on the site. I am new to IT [SENSITIVE CONTENT HIDDEN]. Have taught myself to create the site, hosting, webregistration, branding. I find that both Bluetooths and Namecheap's customer services - support - are better. If you have a problem someone is there to respond immediately. I do know that it is probably a lot to ask. Yet a chat is preferable. If you cannot keep it open 24/7. Then at least for the hours that you reply to customers. I think you need to get your live chat in place. If someone copies your product and has a live chat option for help, I am afraid you risk loosing a lot of clients. Time is limited. And flow in terms of getting help is key. Also getting the replies to what you actually need is much easier to get when you chat. To wait for a day or two for a reply is really not a good solution. It stops the flow. Good to get flow when working on getting a scheduling system in place. I will still recommend Acuity Scheduling.

Arpan
Email Marketing Expert (USA)
Organizzazione eventi, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Maximize Efficiency : Streamline Your Appointments and Automate Your Workflow!

5,0 11 mesi fa

Commenti: Acuity Scheduling is an online appointment scheduling software that allows users to easily manage their appointments and bookings. The features of Acuity Scheduling include a user-friendly interface, automatic reminders and confirmations, custom branding options, integration with various payment platforms, calendar synchronization tools, and much more. Acuity's intuitive design makes it easy for customers to book appointments in just a few clicks. With its automated reminders, customers are notified about upcoming appointments via email or text message so they never miss an appointment again. Users can customize their booking experience by selecting the branding colors for their business page and adding custom questions for clients during the booking process. Integrated payment solutions allow customers to make payments quickly without leaving the platform while calendar synchronization tools enable users to keep events in sync across all devices.

Aspetti positivi:

1. Intuitive and user-friendly interface: Acuity Scheduling offers an easy to use interface, which allows even inexperienced users to quickly set up their schedules in minutes. 2. Automated reminders and notifications: Acuity Scheduling sends out automated emails or text messages prior to appointments, eliminating the need for manual follow-ups and ensuring clients are reminded about their upcoming appointments. 3. Powerful online booking system: The online booking system is highly customizable so that you can configure it specifically for your business’s needs. It also supports multiple payment methods, client profiles and more features that make scheduling easier than ever before. 4. Ability to manage multiple locations: The platform allows businesses with multiple locations to easily manage all of them from one central dashboard, making it a great choice for multi-site operations such as hospitals or clinics with multiple branches across cities or states. 5 Client self check-in feature: This feature lets customers securely check themselves into appointments without having to wait on line at reception desks - saving time for everyone involved!

Aspetti negativi:

We can customize availability settings by blocking certain days/time slots off so they won't appear during bookings , ensuring only suitable appointment times are shown based on your preferences

Chikamnario
Operations Director (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Wonderful tool to use in Business

5,0 11 mesi fa

Commenti: My overall experience with Acuity Scheduling has been wonderful. When we first implemented it into our business it truly helped to make things flow so much better and has become a very important part of our systems.

Aspetti positivi:

I really like the ease of use of Acuity. It is absolutely robust but very user-friendly. It is absolutely very easy to integrate into your systems and has wonderful features.

Aspetti negativi:

While the calendars are great, sometimes when adding multiple calendars, it can be a bit confusing to organize and manage them but you do figure it out in time.

Alternative considerate: Mindbody

Perché scegliere Acuity Scheduling: We just wanted to try something different.

Software precedente: WellnessLiving

Perché passare a Acuity Scheduling: It was the easiest to implement.