Da 17 anni aiutiamo le aziende
a scegliere i migliori software
Informazioni su Atlas Chirosys
Atlas è un software senza supporti cartacei, multifunzione, che gestisce la pianificazione, la fatturazione, le note SOAP e l'educazione del paziente e molto altro.
They will always help new users and I've recommended them to many other Chiropractic offices and I've only heard positive reviews from my colleagues.
Sometimes slow loading at times. Limited functions within the PITSTOP settings.
Filtra le recensioni (90)
Utilizzo
Ordina per
Filtra le recensioni (90)
Atlas is great for setting up and organizing patients as well as with any follow up or advertising.
Commenti: I liked the added advertising and help to send patients videos and emails on health related issues.
Aspetti positivi:
For the most part, once an employee gets used to Atlas, it is easy to use, straight forward and makes sense. There is often more than one way to register information or get to the information that is needed. Atlas help line is great and it staff knows the programming inside and out. The staff are friendly and understanding. Great when used in the manner and function that it was intended. It is helpful beyond booking appointments.
Aspetti negativi:
Atlas has all the big important functions covered however the program misses out on some of the minor details for the day to day function in the clinic. For instance, having x-rays and reports at the doctors' fingertips is great but I was unable to email a colleague at another clinic an x-ray. Another example is that patient statements are quite detailed and easy to track but it is hard to separate items and payments from different providers on the same day or pull specific items from a time range for an insurance company. This is often asked for by patients who are looking to separate healthcare products that aren't covered by insurance with items that are.
Risposta di Atlas Chiropractic System
7 anni fa
Thank you for your review. We are able to email reports including any images, x-rays, scans or any other image file. Please contact support and we can show you.
Atlas software is key to building and managing our practice.
Commenti: Excellent...no concerns and will continue using the system to grow our practice and impact in the community.
Aspetti positivi:
Efficient with an abundance of features to maximize our ability to serve our health community.
Aspetti negativi:
Any concerns or requests are well received and managed by the team at Atlas.
Risposta di Atlas Chiropractic System
3 mesi fa
Thank you so much for your wonderful review and for sharing your positive experience with Atlas software! We are thrilled to hear that our features have been instrumental in helping you build and manage your practice effectively. It's fantastic to know that you're finding value in our software and that it enhances your ability to serve your health community. We're also grateful for your feedback regarding our team's responsiveness to any concerns or requests. We are committed to providing exceptional support and continually improving our service to meet your needs. We appreciate your continued trust in us and look forward to being a part of your practice's growth and success in the future. If there's anything else we can do to support you, please don't hesitate to reach out. Thank you for being a valued member of the Atlas family!
Atlas has helped my office grow from 200 to 400 patient visits per week with its efficiency.
Aspetti positivi:
The software is loaded with multiple features like: free email appointment reminders, and CA-to-Dr message system, it can notify patients when it's their turn for an adjustment, and it has an amazing tracking system to help you keep track of patients who have missed appointments. The software is easy to learn how to use, and it has made my team much more efficient and has allowed them to be able to focus on our patients.
Aspetti negativi:
The only thing that needs to improve with the software is the lack of HTML email capability. It does have an email system with which you can email your patients, but you cannot embed pictures or videos.
Risposta di Atlas Chiropractic System
7 anni fa
Thank you for your review. We will definitely look into that feature.
Great Software Program
Commenti: Atlas is great, just don't make any mistakes, because it will take a LOT of time to correct it
Aspetti positivi:
Schedule book is really fantastic in it's ability to easily move appointments around, do multiple visit scheduling,as well as deleting multi visits at one time, scheduling appointments on the fly from the patient data card. Aside from the ability to change the width of the columns, I think the schedule book is the absolute best scheduler I have seen. Although it does lack a mobile phone app to schedule patients while away from the clinic on the go. That would be great instead of telling patients you will have to call them back once you return to the clinic
Aspetti negativi:
If you make a mistake it lacks the ability to correct it easily like a computer should do. Unfortunately it may require hours and hours of extra work, where a macro or script would be able to correct it in minutes or seconds.
Amazing software + amazing team
Commenti: Very satisfied and would highly recommend !
Aspetti positivi:
Tech support Training manuals Quick response
Aspetti negativi:
Hours for tech support - would like 7am
Risposta di Atlas Chiropractic System
3 mesi fa
Thank you for your kind words and for taking the time to share your experience with Atlas! We're delighted to hear that our software and support have met your expectations. Your satisfaction with our tech support, training manuals, and quick response times means a lot to us. We also appreciate your feedback regarding tech support hours. We are always looking for ways to improve, and your suggestion helps us understand your needs better. Thank you for recommending Atlas and being a valued customer. We’re excited to continue supporting you and helping your practice thrive. If there’s anything else we can assist you with, please let us know!
Atlas is among the best clinical software programs on the market.
Aspetti positivi:
Atlas has been a part of the clinic for almost 20 years. As a sole practitioner with no staff, the sign-in feature, billing options, built in payment processing, and Atlas Flex note taking help make for smooth operations even for one person. Just imagine what it can do for you and your team! If you're looking for an all encompassing software program for your clinic, Atlas is the way to go.
Aspetti negativi:
For my practice and how I operate, Atlas does everything I need. It may be that there would be some positives to a cloud based version, but the safety of being off the cloud has its advantages too.
Been an Atlas user since 2007. Great product and even better service.
Commenti: Have been using it daily since 2007. Great program for our chiropractic practice. Saves me from hours of work and having to have another employee.
Aspetti positivi:
I really like how simple it is to use in our cash practice. Easy to upload images into the system. Training new staff on it is simple and easy. Patients love seeing their EHR when they sign in. Love the text reminders.
Aspetti negativi:
The graphic interface could use some updating - too many colors and looks a bit dated. I would love to get rid on the 'spine' graphic on the VTC. Patients become fixated on the red spots on the graphic. Slow to load patient file at sign in at table. Whole system backbone is virtual fox pro - old system.
Risposta di Atlas Chiropractic System
7 anni fa
Thank you for the review. We do have a way to hide the interactive spine on your Virtual Travel Card. I will have a support rep reach out to you today to help!
ACS runs our front end, our back end and is infinitely scaleable. Very strong platform
Commenti: The strongest office software in the industry!
Aspetti positivi:
It is easy to use and upgrade and support is always amazingly quick to solve problems. The team is always updating the software to suit the changing needs of the profession. They will always help new users and I've recommended them to many other Chiropractic offices and I've only heard positive reviews from my colleagues.
Aspetti negativi:
ACS is not cloud-based and I can't access remotely, but I can always call tech support to help me through any hurdles we encounter. Another issues it's that tech support is in Ontario so any issues we have after hours has to wait til the next day to solve but their techs usually work late so it's usually not an issue
Risposta di Atlas Chiropractic System
7 anni fa
Thank you for your review. There is a way to access Atlas remotely. Call support and we can help you set it up.
Amazing customer service, quick response. Lots of functionality.
Aspetti positivi:
The customer service is very responsive, quick and helpful. They are open to improvement suggestions.
Aspetti negativi:
It is pricey, and while the customer service is very good, there is an ongoing monthly charge for it. If you do not use the monthly service plan and want to ever update the software to a newer version, you must backpay all months- which I am not a big fan of.
Risposta di Atlas Chiropractic System
7 anni fa
Hi Randee, Thank you for the review and positive input. In response to your updates fee concern, monthly update fees are not mandatory. But it does allow our company to have qualified programmers on staff to continually update the software. it also allows Atlas to be able to give timely features and new changes to help your office succeed. If you have any concerns please contact us and we would be happy to discuss them.
Serves the best value compared to other Chiropractic Software. Excellent Functionality!
Commenti:
Enjoyable and user friendly
Functionality 10/10
Great Customer Service and quick resolves
Aspetti positivi:
This software offers everything but the best part is the billing features. Makes ICBC and direct Insurance billing so easy -Not all Chiropractic Software offers this and its a must!
Aspetti negativi:
I cant make multiple bookings or so I can see. ..Example. Scheduling a patient every 2 weeks for the entire year on the same day and same time. I have to do 1 by 1?
Risposta di Atlas Chiropractic System
7 anni fa
Shara thank you for your review! We do have the feature to book recurring appointments quickly and easily! The software can map appointments AND schedule special visits (Progress Exams, etc) based on your care schedule if needed. I'll have someone from our Support team reach out to help you!
Best software for a cash practice
Commenti: We've been using Atlas in our office for 7+ years. Prior to finding Atlas we switched software companies every couple years. Our office is mostly a cash practice. Atlas allows us to have self-pay care plans and we can easily submit insurance forms for the patient. We have an open adjusting area with 3 tables. The Atlas calling module directs patients to the open table right over the music in the office. I simply walk from table to table to adjust. Patient x-rays are displayed on the Virtual Travel Card from the 23" touchscreen monitor and my SOAP notes are done when the patient gets up from the table. I love it or I wouldn't be using it this long. One more thing: your software will ultimately determine the efficiency of your office-choose wisely whether it's Atlas or something else.
We have been using Atlas for over seven years. It is simple to use, reliable and patients love it.
Commenti:
Accurate clinic data tracking
Ease of patient note taking
Better clinic efficiency
Aspetti positivi:
Customizing of clinic soap notes and ease of note taking. We can have very detailed notes of our patient interactions with the touch of a few buttons. I love having the x-rays, and other examination findings right there on the screen. Can't imagine practice without it.
Aspetti negativi:
Patients seem to be intimidated by the computer. It's kinda funny to watch them sign in because some are sure they will break something. They are always relieved when they have successfully signed in.
I've been using it daily for over 5 years now, and I have no regrets over choosing Atlas.
Aspetti positivi:
Our favorite features are the safety net, the automatic text reminders, and the quick SOAP notes. All three of those are saving time and money for us.
Aspetti negativi:
One of the few things that I don't like is that there isn't more customization on the receipts. I'd like to add logos and clean them up a bit.
Risposta di Atlas Chiropractic System
7 anni fa
Dr Livingstone - thank you for your review. With the latest release of Atlas you can include your company logo and more! Reach out to our support team via phone, email or online chat for help setting the feature up!
Amazing program
Aspetti positivi:
So efficient I have to hire less staff. Customer service is also amazing. Customer rep is super amazing at fixing anything we need
Aspetti negativi:
I wish it had the ability to process automatic payments in Canada. There are occasionally glitches but customer support fixes right away always.
Risposta di Atlas Chiropractic System
7 anni fa
Thanks for the review Dr. Wiebe! We are just finishing off the merchant service integration here in Canada. If you'd like more info check out www.openedgepayments.com/atlas Thanks!
very good in office software
Commenti: this software helps my office run smooth and allows us to see more people in a day
Aspetti positivi:
I feel that the atlas system is good because it is user friendly and support always gives up help as needed.
Aspetti negativi:
sometimes it is hard to get things customized to our office for example we run auto pays on 1/15th of the month and it wont let us do that. also would be nice to see an app for ppls phones where they can manage their appt.
Great
Commenti: The software keeps us organized as a chiropractic office
Aspetti positivi:
Great at keeping patient files organized and keeping up with patient's status as far as bills, payments, etc
Aspetti negativi:
Monthly support is not something needed always but if you don't pay it and need an update you must pay all the back months up to being current that you didn't pay for support. That is the thing I like least about software
Makes running our chiropractic clinic streamlined and effecient.
Aspetti positivi:
Atlas has allowed us to streamline our practice with minimal office staff. We can easily schedule, take payments, keep track of care plans, and follow up with all of our growing patient database with ease.
Aspetti negativi:
Ongoing support and updates with monthly costs become tedious over time, however, it's not much different than competitors.
EASY TO USE, CONVENIENT & STRAIGHT FORWARD
Aspetti positivi:
HOW USER-FRIENDLY IT IS TO USE! HANDLING CLIENT'S FILES ON ATLAS IS VERY CLEAR AND CONCISE. SO MUCH INFORMATION IS AVAILABLE AND PROVIDED EASILY.
Aspetti negativi:
NOTHING! I'VE BEEN USING IT FOR 6 YEARS AND HAVE NEVER HAD A COMPLAINT. ATLAS SUPPORT IS ALWAYS AVAILABLE TO HELP IF THERE ARE ANY PROBLEMS ENCOUNTERED (ALTHOUGH THAT HAPPENS VERY RARELY).
User friendly, love the online and remote support
Aspetti positivi:
Ease of scheduling patients, tracking of care plans, patient charges, the ability to email schedules and statements
Aspetti negativi:
When we are on a long time patient, it is slow to maneuver through their file. We often allow patients to ppv to cap out their plan. We are unaware of a way to track this.
An essential tool and technology for high volume practice
Commenti: From the basics of scheduling to accounts receivables and slick design, Atlas is the best in the market that I know of. Excited about their vision for the future too. Excellent platform for patient education, streamlining clinical practices, procedure and note taking with the right tools to integrate 3rd party clinical tools.
Great software, when they created the software they put their customers first.
Commenti: The software cares for the needs of Chiropractors.
Aspetti positivi:
Experienced tech team to support IT dummies. Educational, and very helpful with different clinic layouts, also provide useful advice. Chiropractic focused software.
Aspetti negativi:
There was some miscommunication, and misunderstanding with patient information disclosure, it was resolved and settled. Despite some errors, this is still great software, anyone wanting a high flow practice, please don’t hesitate to consider Atlas software.
Risposta di Atlas Chiropractic System
7 anni fa
Dr. Cheung, Atlas can be used on IPAD's and MAC's for soap notes and exams. If you want to run the scheduling,billing and reporting screen on a MAC you would have to run a parallel program. There is a full set of video's and an online manual to assist in training that can be used anytime. We can always setup extra training outside of normal support hours if requested. It looks like you've only done 1 training time and not spent time setting your system up or gone live yet. We are happy to help, please contact our support team.
Atlas is AWESOME!
Commenti: Where do I start? The software is so easy to use and in my busy practice, this is essential! Support is amazing and so helpful and always available to help! I would recommend Atlas to any office, it helps my office run smooth and effficient!
Aspetti positivi:
Ease of use and support is the best
Aspetti negativi:
Can't think of anything
Risposta di Atlas Chiropractic System
8 anni fa
Thanks for the endorsement. I am glad we can be of such help to your very busy office.
My boss can now focus on the things he loves to do
Aspetti positivi:
It takes all the technology headaches out of the job, and lets my boss spend more time on being a chiropractic.
Aspetti negativi:
Switching from our current system to Atlas was difficult at first, but the great customer service at Atlas helped us ease the transition.
Atlas Review
Commenti: Atlas customer support has been very helpful. They genuinely want to see your practice succeed. I am very grateful for all their help. There are many great features within Atlas that we love. I am very happy with the product. I still have lots to learn but I am excited about how much easier my practice will function with Atlas as my practice management software.
Aspetti positivi:
Customer Service, Ease of systems once you learn them
Aspetti negativi:
Patient payments are only set up for Pay as you go types of offices. If you offer 6 month or 1 year care plans to your patients it can be difficult to use parts of the software.
Risposta di Atlas Chiropractic System
8 anni fa
thanks for your input. We have passed this option to development.
Exceptional program and staff support
Commenti: I have been working the team for Atlas Chiropractic Software for the past 2 years. The support staff has been tremendous at offering help, solutions and interactive training any time that we have required their assistance. They are friendly, courteous, knowledgeable, and always professional and understanding. They have helped us in growing our business and efficiency within our business because of the adaptability of the program and how it can grow as we grow. We have taken part in webinars as we integrated other versions of the program which were always done in a timely fashion, but never completed until all of our questions were answered and solutions to our problems found. I strongly recommend this program, and its support and sales staff to anyone considering the software for their practice.