--- description: Scopri le funzionalità di KWHotel, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KWHotel - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [KWHotel](/software/129404/kwhotel) # KWHotel Canonical: https://www.capterra.it/software/129404/kwhotel Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/129404/kwhotel?page=2) > Ottimizza le operazioni alberghiere, utilizzando questo software per alberghi. Espandibile con gestori di canali, motore per prenotazioni online e altro ancora. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 28 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza KWHotel? KWHotel è adatto per hotel, ostelli, B\&B, ville e qualsiasi altra struttura ricettiva medio-piccola. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 28 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Kajware - **Anno di fondazione**: 2009 ## Contesto commerciale - **Prezzo di partenza**: 8,00 € - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale), Android (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Polonia, Stati Uniti ## Funzionalità - Assistenza clienti - Creazione di report/analisi - Elaborazione di pagamenti - Gestione dei calendari - Gestione delle prenotazioni - Integrazione di GDS/OTA - Note di prenotazione - Prenotazioni di gruppo - Prenotazioni online - Punto di vendita ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (466 reviews) 3. [Smoobu](https://www.capterra.it/software/160106/smoobu) — 4.5/5 (195 reviews) 4. [ThinkReservations](https://www.capterra.it/software/182891/thinkreservations) — 4.9/5 (120 reviews) 5. [ResNexus](https://www.capterra.it/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Recensioni ### "User Friendly" — 5.0/5 > **Diane** | *11 maggio 2017* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Everything about KWHotel is easy to understand and operate and best of all - you can send any questions via email and they will respond within a few hours with easy to follow steps. Any beginner or professional can operate the program. My husband and I own a Resort and I was thrown into the deep end when it came to booking out our accommodation. I downloaded the free trial and was so impressed with the features, I bought a package. I am a self-taught user and I absolutely love KWHotel. Again, if you get stuck- Just ask and you will get a reply with easy to understand solutions. Teamviewer also a blessing for emergencies\!\!\! ----- ### "The best Hotel management software out there\!" — 5.0/5 > **Alona** | *21 giugno 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I am the manager/owner of two hospitality companies. In the past, I have worked in large hotel chains with the most expensive Hospitality programs and when I created my own companies, I needed all the features of a good program, without the prohibiting cost most brought with them... Then I found KWHotel in 2016...\! I started with the free option to see if it suited my needs and then quickly moved on to the Pro version. The interface is easy to navigate, the calendar view is all-inclusive, the program's features include everything a hotel/villa management/apartment rental company may need (web access, mobile App, OTA sync, channel manager etc) and more, all with very easy navigation and setting up process\! The support center (which is probably the most important aspect of a software program) is the best I have come across in ANY sector, with immediate response, well-informed personnel and the INVALUABLE feeling that if something goes wrong, then it will be set right in no time at all\! I HIGHLY recommend KWHotel for anyone who needs to keep informed of their reservations, guest data, prices, statistics, invoicing and general management of their hospitality company with one "click". We at Messinian Luxury and Messinian Nest would be lost without it\! > > **Inconvenienti**: Nothing\! Everything works for us and we keep finding features that help us more and more with our reseervations management and villa operations. > > Seven stars\!\!\! ----- ### "Buyer beware" — 2.0/5 > **Regina** | *30 marzo 2019* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Once it's all set up and nothing goes wrong, it's easy to use. I like the option to use their free version before deciding to buy. > > **Inconvenienti**: Setup is a nightmare and customer support is horrible. They have very little online help and what they do have is constantly changing because they are still in the process of changing their program. Twice their server has gone down on a Friday. I had no way of viewing my calendar or running my motel until the following Tuesday because they don't work weekends and they are on Poland time and I am on USA time\! As you know, loosing all of your reservations is an absolute nightmare\! Especially for several days over the weekend. Also, they sold me the mobile app knowing it didn't work. Then, the next year, the added the mobile app fee on my subscription again. I am not very tech savvy and I know nothing about HTTP so, Initially I gladly paid an extra fee to have their online reservation system set up on my website. This took a few months. Last October, they changed their server and now nothing seems to work. And, to top it off, they made me pay their extra fee a second time to get the online reservation set up on my website again. And after a few months, I had to get belligerent just to get them to do it. Now, it's been 6 months and it still doesn't work\! Every time I open the program on my computer I cringe in fear that something will go wrong and I'll have to deal with the one email a day conversation or the 3am phone call trying to get whatever it is fixed. ----- ### "Excellent software , value for money" — 5.0/5 > **Dim** | *16 settembre 2017* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Perfect choice for small/medium size hostels and hotels. Easy to learn-Very good interface Good functions ( reservations, room plan , basic but solid reports) Automatic updates Good Support-Customization of various reports Good Connectivity with various third party softwares. Server backup ( optional but highly recommended) Price and benefits you get. It is clear that the software has been created by people understanding the needs of a small -medium size property . > > **Inconvenienti**: The mobile app needs improvement . Also the web interface could be better. Apart from that maybe some functions should be added in the future ,nothing which downgrades the quality thought. > > Problem solver..extremely useful in that rate ,high quality . Has functions which make it valuable asset in a small company ----- ### "crazy expensive product" — 5.0/5 > **Christina** | *12 dicembre 2022* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: good customer service and many oprions to choose from > > **Inconvenienti**: i use it for more than 5 years and from 2022 everything has changed. they charge for everything i mean everything , they want 5e/month to keep yr access to your database , when you dont have an active licence, tho one i have payed for\! for 2023 the prices are 300% higher, unbelievable > > they forced me to stop our co operation in a very unpolite way, it not normat to raise yr price to old customer 300% ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/129404/kwhotel?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/129404/kwhotel) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati