Recensioni su SalesNOW

Easy Software & Customer Service is excellant

Commenti: Our Sales Team consists of 5 individuals at 4 different locations. With this CRM, we are now able to put everyone on the same page. It connects and allows for collaboration between Management and their inside/outside Sales Reps.

Aspetti positivi:

The ease of customizing it to fit your needs.

Aspetti negativi:

It does have a few limitations...but all CRM's have this issue.

Unbeatable Value and Best Customer Support

Commenti: I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.

Aspetti positivi:

Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

Aspetti negativi:

It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).

Superior Support

Commenti: The support staff at Sales Now is by far the best I deal with. The Durst team is very helpful.
The best way to describe them:
Fast, responsive and helpful!!!!!
We deal with hundreds of vendors and no one compares in the support department

Aspetti positivi:

Ease of use and speed of generating reports

Aspetti negativi:

could be more custom tailored to our business

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support

Commenti: Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold.

Aspetti positivi:

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

Aspetti negativi:

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

Great CRM for the costs

Commenti: Been a great experience. I really appreciate our account manager's hard work

Aspetti positivi:

I really like the easy of use of the product. Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

Aspetti negativi:

Don't have any cons I can think of. Sometimes it can be a bit slow because it is web based.

Max Boost Wireless relying on SalesNow daily

Commenti: Max Boost Wireless & my former company Next-Gen have been using SalesNow for over 12/14 plus years with much ease & overall success. I have and do recommend this application to any Size business owner looking to tracking their Projects and Sales opportunities $$ Darin Schnelle
Max Boost Wireless
Founder

Aspetti positivi:

The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market.

Aspetti negativi:

All features are handled and available with the SalesNow application that our team requires !

Great product and service for my business

Commenti: The product and people at SalesNOW has been great to deal with. Any issues that I have are taken care of quickly and they are always super responsive. I am able to keep track of my (6) sales representatives spread out across a (6) state territory very easily all from my computer by checking in on business development deals that they are pursuing. For the price of competitor products, you can't beat what you get from SalesNOW!

Aspetti positivi:

The software is easily customizable depending on what you need as a company. When I first signed up, the people at Sales Now were able to get what I wanted in the program and they were able to input data that I already had from previous CRM program that I was using. The mobile application is something that for me, takes the software to another level, as I am able input information immediately or pull it up from the road when visiting contractors.

Aspetti negativi:

There is honestly nothing that I can say negatively about the software. It was a little bit of a learning curve from some of the older representatives that I manage, but overall the program doens't have any real cons in my opinion.

Chemroy & Workflow Email Notifications

Commenti: As a whole the strength of the tool really is the ability to customize as an administrator with the features provided. One enhancement that our team loves are the Workflow Email Notifications. Our SalesNOW account has been configured such that certain stage changes trigger email notifications that inform the user or their manager of the updates to the record. These emails are sent with web-links that direct the user to the SalesNOW record instantly. Another strength of the tool that we've been able to leverage is Chat. Using SalesNOW Chat tool our reps are able to bring clarity to their data through instant messaging. Following a SalesNOW appointment users can quickly initiate a Chat related to a specific activity with their manager. These Chats allow teams to point to key take-aways of the meeting or call and then build a strategy for any future engagements. Workflow email and Chat are free enhancements that have become a critical component in the way we do business. I would highly recommend this tool to other small to medium companies looking for a simple system with the potential for customization. It has the bells and whistles that actually matter at an affordable price.

Aspetti positivi:

-Customer Service Response Time -Ability to add new features -Ease of administrative changes -Collaboration on new projects

SalesNow CRM: The Right Solution for our Operation

Commenti: We needed a one-source platform to streamline and integrate the critical stages of our sales, operational & administrative processes. SalesNow has proven to be that platform for us. Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive. Equally important he continues to ensure a great customer experience for us, thanks to his can-do attitude, customer service & techncial skills and his understanding of our operation and needs. Thanks to his efforts and the strength of the SalesNow platform, it's been an A+ experience for us, from purchase, set up/implementation and currently, the daily utilization by our sales, operations and administrative team members.

Aspetti positivi:

Ease to Use Easy to Navigate Ability to Track from Prospect to Sale & from Sale through Installation/Project Completion Customized Notifications Customized Reporting Cost-Effective - Great Value

Aspetti negativi:

It would be great to add a business card scan capability to the mobile app for a quick/easy load of new prospects.

Value for a Smaller Company

Aspetti positivi:

For a smaller company on a budget, it is a good value

Aspetti negativi:

limited on ability to add on, app vs desktop is not as smooth

The Goldmine in SalesNOW CRM System

Commenti: I love working with this. The ease of use is making my education of the company a smoother process.

Aspetti positivi:

The way to breakdown the customers from the leads in my database is making the job so simple.

Aspetti negativi:

The email is a bit clunky for me but I am working through it and trying to find a better way.

SalesNOW and Its staff get a true 5 Star Rating

Commenti: I was new to SalesNOW and my first task at the company was to import all the Microsoft Excel sheets into SalesNOW; which included trade show leads, sales target and pipeline lists, along with our customer lists. Our company's goal was to automate and gain the ability to track leads, capture pertinent customers & prospect data along with ease of reporting. I found SalesNOW very user friendly and easy to learn. The staff is ALWAYS available for a quick call or GoToMeeting to discuss questions, set up options, customization and reporting. We are able to quickly customize the product to meet the needs of our company. We were able to quickly have the sales team up and running with SalesNOW. SalesNOW and MD make me look like a Rock Star to my boss! I would highly recommend this CRM.

Aspetti positivi:

Ease of Use Easy Customization Support staff is always available

Aspetti negativi:

Haven't found anything yet

The Best Value in CRM Software

Commenti: Looking for a CRM - customizable experience that you can taylor yourself? You've found it! We searched far and wide for a company and a product to assist us in creating a better customer experience and improving our team's capabilities of working together. We wanted a CRM tool that supported our sales team in running their territory and managing their accounts. We needed a program that allowed inside sales, customer service, and maintenence to work with our sales team and assist with keeping everyone on the same page. If you want a program just to manage your sales pipeline, you're only scratching the surface - but SalesNOW is affordable enough to start at the beginning, and flexible enough for you to build upon to create a robust, dynamic, information sharing experience for both your employees and customers. The time is now - SalesNOW.

Aspetti positivi:

Flexibility and mobile platform design.

Aspetti negativi:

N/A

Finally found a good CRM product

Commenti: Staff is responsive and helpful. Product is easy to learn and train on.

Aspetti positivi:

The product is customizable to meet the needs of our business and easy to use.

Aspetti negativi:

Missing graphical representation of calendar entries, like MS Outlook. Better email integration with MS Outlook would be good.

They go the extra mile to make SalesNOW work for "your" business.

Commenti: Organizing prospect from inquiry to sign on.

Aspetti positivi:

For both the software AND the company, it's their willingness to help tailor what they have to your business. On the beginning set up stage, they were extremely helpful and patient in making their program be the right fit for our business. And it absolutely is.

Aspetti negativi:

It's not really a con. The only thing that would make it better for my business would be the integration of customizable templates, on an individual client basis. I use another program for that, but would much prefer to use SalesNOW for all my prospect scheduling and communication.

Sales Automation that actually helps Sales instead of Sales Reporting

Commenti: If you don't have your own IT staff, and you want to sales automation, you won't go wrong with SalesNOW

Aspetti positivi:

Very Fast Implementation, Tools focused on what a sales guy needs, GREAT customer support!, GREAT value for the money

Aspetti negativi:

Light in the report area, but if you can do excel, the export functions will allow you to fill this gap easily. Also, I would like a little more sophistication in the sales funnel graphics, but hey, I'm spending 1/10 what the extremely lovely people at Salesforce would have scammed from me.

SalesNow a HUGE Boost to our sales system

Aspetti positivi:

We had reviewed several CRM options before going with SalesNow. A lot of them were very complicated and we have several sales guys that aren't very tech savy. SalesNow was pretty intuitive to use and the staff at SalesNow were great to work with. They provided ample training sessions for our staff and uploaded/integrated all of our company info to get us up and running. Now we are about 6 months in and still getting tremendous service fom the techs if we have a question or find a customization that we want to make. Can't say enough good things to express how happy we have been with both their product and their service.

Aspetti negativi:

The only thing we found that we didn't like, is that SalesNow doesn't integrated with our email blast program iContact. But they do offer an integration with another email blast service which is free so this is pretty minor for us

Excellent product and service

Commenti: We are able to track a bid pipeline and our rep activities with this system and provide our Corporate Office with information they are interested in reviewing. We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare!

Aspetti positivi:

This is by far the easiest CRM system I have worked with. Our company previously used another system and it was clunky, not user friendly at all, so no one would use it. Our reps are actually excited to use this system and that is all I could ask for!

Aspetti negativi:

So far, I haven't found anything I dislike about SalesNow.

Sales Now

Aspetti positivi:

Perfect for our agency. Great cost! CRM that does what we need to have done. Gives us a great look at our agency!

Aspetti negativi:

no major problems... enjoy the product. Helps

Sales Now is a great CRM

Aspetti positivi:

When we were setting up our branch, the staff was very helpful and took extra steps to show us little tricks. Reports are easily ran and notes can be followed up on easily.

Aspetti negativi:

There is not something I do not like about the product. My inability to use it like I want to comes from me not taking the time to dive in and spend time playing. It purely a user issue -

SalesNOW

Commenti: Overall bang for buck is good, especially if you have a team of salespeople that are not overly tech savvy.

Aspetti positivi:

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

Aspetti negativi:

What I liked least about this product is that it doesn't seem to work well on iOS. You are unable to lookup contacts by email address and instead of opening up pages in a new tab, it opens them up in a new window.

SalesNOW Review

Commenti: I can't say enough about how good our experience has been with them. After talking with numerous other sales programs, they were the organization that 'got' what it was we are doing as a nonprofit religious organization and were able and oh-so willing to do some customization for us - all a a fraction of the cost of the other sales programs! We've now used them for 9 months and couldn't be happier. Their sales folks have become friends and have our organization's mission at heart.

Aspetti positivi:

The company's non pushy sales reps, the way they understood our mission, they way they tried to contain the cost for us, the quick response time of the reps when we do have a question.

SalesNOW Review

Commenti: I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Aspetti positivi:

I really like how customizable the software is and how available the support team is. Also, the price is great!

Aspetti negativi:

The software has its limits and is a little clunky to use. Also, every time you want to make a change after the initial setup, the customization fees can be steep.

Great tech support

Commenti: I realized that help is always at the end if a phone call. Anytime I reach our for guidance or help with Sales Now issues are resokved.

Aspetti positivi:

Very easy to use and customized to my business.

Aspetti negativi:

Don't have a person to send sales orders to and have them update the account.

Service with a Smile

Commenti: SaleNOW is very easy to use. My sales Rep worked with me to make the system work well. Again today, speaking with the customer service, he made the adjustments I requested and explained to me what my next steps were to be sure the system runs smoothly! Thanks guys - great work!

Aspetti positivi:

Sales Now is very simple to use by the end user.

Aspetti negativi:

Doesn't integrate with Vertafore AMS360 - Our Insurance Agency Management System