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Informazioni su Mailjet

Crea insieme agli altri. Invia in modo più intelligente. Soluzione e-mail per team in rapido movimento.

Ulteriori informazioni su Mailjet

Aspetti positivi:

Super convenient, without any bugs and quite easy to use.

Aspetti negativi:

I came into some problems with a few of my emails and the customer service was underwhelming.

Valutazioni di Mailjet

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
4,0
Caratteristiche
4,2
Rapporto qualità-prezzo
4,2

Lo consiglieresti?

7,9/10

Mailjet ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 416 recensioni degli utenti di Capterra.

Hai già usato Mailjet?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (416)

Kathryn
Kathryn
CEO
Utente LinkedIn Verificato
Media online, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Steer clear if you're looking to send a large volume of emails

1,0 4 anni fa
Sottotitoli in italiano disponibili nel lettore video
Claudio
informatico (Italia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

tieni traccia delle email importanti

4,0 2 anni fa

Aspetti positivi:

Mailjet è un ottima piattaforma per l'invio di email. Personalmente lo utilzzo per l'invio di email transazionali. L'invio delle email viene garantito praticamente al 100% ed è possibile tenere traccia di ogni singolo invio controllandone lo stato e l'avvenuta ricezione e apertura.Otiima anche la possibilità della creazione di sub-account.

Aspetti negativi:

Bisogna fare molta attensio che le mail non siano inviate ad utenti sbagliati perchè si rischia che l'account venga bloccato.

Marco
Direttore Bar (Italia)
Prodotti alimentari e bevande, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Provare per credere

5,0 9 mesi fa

Aspetti positivi:

Adoro Mailjet, consente agilmente di creare campagne mail marketing molto efficaci

Aspetti negativi:

Alcune funzionalità che ho trovato su competitors qui sono assenti

Mario
Impiegato (Italia)
Studi medici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Eccellente esperienza

4,0 2 anni fa

Aspetti positivi:

Il sistema totalmente online è abbastanza semplice da utilizzare e consente di creare campagne di mail marketing in maniera rapida ed efficace.

Aspetti negativi:

Il supporto e la piattaforma non prevedono la lingua italiana.

Luca
Junior data analyst (Italia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Ottimo strumento per mail automatizzate

5,0 3 anni fa

Commenti: ha risolto l'invio automatico di mail da un nostro server tramite api

Aspetti positivi:

comodo per l'invio di mail automatizzate , facile da utilizzare , configurabile anche con API e SMTP

Aspetti negativi:

per ora non ho trovato nessun inconveniente , in azienda lo usiamo in tre e nessuno ha mai avuto problemi

Joel
Joel
Software Engineer (Congo - Kinshasa)
Utente LinkedIn Verificato
E-learning, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

That's just perfect for email management

5,0 2 anni fa

Aspetti positivi:

The API access and the visual email composition

Aspetti negativi:

The cost of product compared with another

Alexandra
Alexandra
CEO (Estonia)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

A good software but with some flaws

4,0 3 anni fa

Commenti: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Aspetti positivi:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Aspetti negativi:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Ewa
Marketing Team Lead (Canada)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

An outstanding and sensational Email Marketing Tool.

5,0 mese scorso Nuova

Aspetti positivi:

Mailjet is an ideal tool for creating and sending emails marketing campaigns and newsletters.It is simple to engage with our customers seamlessly with Mailjet.

Aspetti negativi:

I haven't encountered any shortcomings with Mailjet because it meets my needs.

Nikolaos
Product Manager (Grecia)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Everything seemed nice, until they froze my account

3,0 2 mesi fa Nuova

Aspetti positivi:

We chose Mailjet because it had packages based on the amount of messages sent. We do not store any contacts and we only use this service for transactional emails. It also comes with an easy-to-use API.

Aspetti negativi:

We were using Mailjet for our service. One day, we received an email that our account has been compromised and it was suspended. We tried to contact their support team multiple times over 7 days, asking them to give us some more information about the emails that were being sent. We also informed them that we changed our password and our API keys. They didn't even reply to us and they closed our tickets, damaging our product.

Pierpaolo
Digital Marketer (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My Experience With MailJet

5,0 2 mesi fa Nuova

Aspetti positivi:

I like the email verification features It comes with helpful email marketing and automation features.

Aspetti negativi:

Mailjet has offered all we needed for email marketing.

johan
johan
marketing manager (Colombia)
Utente LinkedIn Verificato
Medicina alternativa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

An alternative that is fine to start with, a little limited for the advanced

5,0 2 anni fa

Commenti: To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Aspetti positivi:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Aspetti negativi:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Sahar
Creative Director (USA)
Moda e articoli di abbigliamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

For the price, Mailjet is near perfect

4,0 2 anni fa

Commenti: The Mailjet template creator is easy to use if you have any experience using other template creators. Love how they include "saved sections" in the template creator for ease of creation. Mailjet has strict rules for anti-spam measures and that's a good thing. The majority of my emails do get delivered. For the frequency of our newsletters, Mailjet is perfect for our company. For transactional emails, we use Marsello because of its vast segment properties.

Aspetti positivi:

Picking a mail software is extremely stressful since most companies will charge you an arm and a leg when your list grows. Mailjet is the most value-driven software for medium-sized businesses.

Aspetti negativi:

If you want to segment at all, you have to upgrade to higher payment tiers. After testing their segment tiers, I wasn't too impressed by the options, so I downgraded it.

Ronnie
Ronnie
Music Producer (USA)
Utente LinkedIn Verificato
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Mailjet was challenging

3,0 5 anni fa

Commenti: Overall I left Mailjet. The cost involved was too high. Customer service was not great. The interface was nice but didn't out weight the cons.

Aspetti positivi:

Mailjet was a great resource for creating engaging emails. The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform.

Aspetti negativi:

So unfortunately I was unable to continue using Mailjet. The cost involved is pretty competitive but still very expensive. I came into some problems with a few of my emails and the customer service was underwhelming. They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on. Unacceptable. So I switched.

Risposta di Sinch

5 anni fa

Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. In an effort to provide excellent service, could you share your Support Ticket number by email at [email protected]. We'd be happy to take a look at your account and if you're interested in potentially continuing with our service, see how we can improve your experience. Best, the Mailjet team.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mailjet is easy to use

5,0 mese scorso Nuova

Aspetti positivi:

Mailjet is a good email solution, the good value for money is there

Aspetti negativi:

the solution seems a bit technical on the API part

Liam
Liam
Digital Marketing Lead (UK)
Utente LinkedIn Verificato
Industria alberghiera, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great cheap transactional email tool

4,0 3 settimane fa Nuova

Aspetti positivi:

Super easy to set up to start sending transactional emails.

Aspetti negativi:

The templates were not the greatest and had to build a lot of our own.

James
Pastor (USA)
Istituzioni religiose, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Works great! Easy to Use! Very Reliable!

5,0 5 anni fa

Commenti: My overall experience with Mailjet is that it is excellent software. It is easy to use, it just works, it's easy to set up, it provides awesome verification of my mail reaching its destination, I will continue to be a happy Mailjet user for years to come.

Aspetti positivi:

I appreciate Mailjet for a couple of reasons. The first and most important is reliability. My E-mails always get sent out, and they always reach their destination. Mailjet is careful about preventing users from using it as a spam gateway, which means it has a good reputation which means that other companies and servers do not block Majiljet which means that my mail gets sent out properly. The second thing I love most about Mailjet is how easy it is to set up. When I went to set it up, the configuration was simple, and it started to work quickly. I also love Mailjet because it has a useful dashboard that allows me to check and ensure that my E-mail did get sent out and reached its intended recipient. That leaves me never wondering whether my message was received or not.

Aspetti negativi:

What I appreciate least about this software is that there have been limitations placed on my account which limits how many E-mails I can send out within a specific period of time. While I have never reached the limit, or even really approached the limit as far as I am aware, and I am aware it is to ensure that spam is not sent out, I still felt that the limitation was not necessary and although I continue to happily use the software, and will continue to do so, this would probably continue to be my least favorite aspect of using Mailjet.

Mary Ellen
Director of Communications (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Solid Product, Workflow/Automation still needs some work

4,0 5 anni fa

Commenti: The platform has gotten much better over the years. We have the bronze subscription and for the price it is really worth it.

Aspetti positivi:

The ability to design your own emails from a template or simply drop in HTML has been great for our company. The email builder is pretty easy to use and emails look decent across all mobile and desktop platforms.

Aspetti negativi:

We started using the workflow/automation feature when it was in its beta phase. We needed to be able to add a user into a contact list and then have emails sent automatically. Creating a workflow is incredibly tedious. I had all the emails I already wanted to use from when I previously had to manually send them to contact lists each day. But for some reason mailjet wouldn't let me use emails from my campaigns in the workflow. I had to recreate every single email as a template in the workflow/automation section to be able to add it to a new workflow. I was able to just copy and paste the HTML, but it was still such a time consuming process. If I could just drag and drop already used campaign emails into a workflow that would make so much more sense.

Ioana Maria
Digital Marketing Specialist (Romania)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I would not recommend it, Mailjet is a frustrating experience

2,0 6 anni fa

Commenti: Learning to control my frustrations easier :)

Aspetti positivi:

- cheap, compared to other email marketing tools - customer support was not that bad

Aspetti negativi:

I would have a lot to write here. Here's a few: - server breaks down often and the entire platform is unreachable (therefore, you can not send your newsletters in due time) - poor templates, compared to other email marketing tools (no html editing available, only import) - a looot of small, frustrating errors (faulty reports, empty reports exactly when you need them, the test email not being sent, changes in templates not saved and you have no clue why) - no auto-clean option for the contact lists - quite poor segmentation options for the contact lists

Risposta di Sinch

6 anni fa

Ioana Maria, we are sorry to hear that your experience on Mailjet was frustrating. As you said, we do offer a very competitive price, but we do our best to remain an accessible and reliable platform. That¿s why customer feedbacks are highly valuable. We constantly improve our template gallery, this said, we take your remark into consideration and forward it to our design team. About the html, you can already upload & modify your templates on Mailjet. More infos about this here: https://www.mailjet.com/docs/templates#templates-create-gallery We would love to get in touch with you for a more detailed feedback on the issues you experienced. Don¿t hesitate to contact us on FB https://www.facebook.com/mailjet Also, our support is available for any request regarding a problem you face with our service. We are sure we can walk you through solving any situation you may have. Thank you for taking the time to review us & we hope to see you soon again on Mailjet! The Mailjet Crew

Melanie
Help Desk Specialist (USA)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Longtime fan and user for years.

5,0 6 anni fa

Commenti: Allows 3rd party applications to send email without having to open up security on mail servers, and does so with ease.

Aspetti positivi:

MailJet is targeted more at being used for email marketing, but it is the perfect solution for 3rd party applications that require SMTP service but for one reason or another an organization cannot use their own mail server. (Also allows tracking for those 3rd party app mailings if you want to get fancy.) It's been my go to through several employment changes where I always end up needing it for one thing or another, and I've recommended to clients many times over. The support is always fantastic as well - they've always been responsive and on top of things, even when I was only using a free account. This has made them the first SMTP service I think of, always.

Aspetti negativi:

The only real challenge I've faced was that the API keys can sometimes be too long for older applications. (And some poorly built ones.) This is not really a fault of MailJet -- the longer API keys make for better security, but it can just be a roadblock sometimes. (MailJet support is right on the case for it though.) In the years I've been using it (I think I first discovered them 4 or 5 years ago - not exactly sure how long, I've experienced an outage or two. Frustrating when it happens, but then any internet service is subject to that from time to time.

Debbie
Manager (Nuova Zelanda)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Mailjet from a Person who is not techie

5,0 anno scorso

Commenti: The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns - Managing contacts and lists - Creating targeted segmented campaigns - Scheduling emails and newsletters - Setting up custom tracking and reporting - Ensuring deliverability of emails - Curating email templates - Integrating with other applicationsThe benefits of using Mailjet include: - Cost-effective pricing plans - Easy-to-use interface - Comprehensive deliverability and reporting features - Support from a dedicated team of email experts - Advanced segmentation and automation capabilities - Robust security features - Flexible API integrations - Ability to personalize emails for maximum engagement - Comprehensive set of templates for creating professional emails quickly and easily.

Aspetti positivi:

-Mailjet offers a wide range of features and options for email marketing. This includes things like email automation, real-time analytics, and A/B testing. -The service is easy to use and provides excellent customer support. -Mailjet is highly secure, making sure that your emails are safe from malicious attacks.

Aspetti negativi:

-Mailjet can be more expensive than other services, depending on the plan you choose.-The service does not offer an unlimited number of emails, so if you need to send a large volume of emails, it may not be the best option.

Alisha
Sales And Marketing Specialist (Filippine)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mailjet review.

5,0 anno scorso

Aspetti positivi:

I appreciate how simple it is to use. Despite its flaws, the online email editor is helpful. List administration is straightforward. The scenarios are simple to construct and effective. I use Mailjet's professional servers and am very pleased with the rate of mail delivery.

Aspetti negativi:

The interface is not easy to use, especially if you are familiar with other services. A large portion of it does not function as intended. It can take a long time to keep attempting a task before the system responds. The server's response time is excruciatingly slow.

Lucas
Creative Director (USA)
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Of all the ESPs I use, I tend to prefer MailJet for nearly everything

5,0 5 anni fa

Commenti: The number-one unique feature that Mailjet provides is MJML with a drag-and-drop builder. Hands-down the best way to roll out anything from an MVP email for testing to a full-fledged transactional messaging system. The close integration of the Builder with the Send API to dynamically populate the messages is AWESOME! Separating code and design is definitely a goal that this can help you achieve. I love being able to send through SMTP. It's a huge plus for managed WordPress hosting environments where it's impractical to run a mail server. I also really appreciate the Mail Parse API, which allows me to focus on processing inbound emails via webhook and JSON -- no messy content or attachment handling. The freemium setup, as of early 2019, is sufficient to run small operations for $0, and then the entry-level paid plan is such a good value after you outgrow the free level. I recommend Mailjet to all my clients who need mail sending or receipt/processing.

Aspetti positivi:

Freemium pricing structure Good value for entry-level paid plan MJML WYSIWYG Builder Data-merge into stored templates Email address shortcut to send to entire mailing list

Aspetti negativi:

There seems to be some question about the definition of a transactional message. My client's emails that resulted from visitors filling a form (a transaction, I would say) were blocked based on content filters and the support team didn't have a really good answer as to why, other than quoting their policy that the service is for sending bulk or transactional messages only. This issue may have been cleared up in the meantime.

Adolf
Software Developer (USA)
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

Mailjet the best current mailing tool.

5,0 5 anni fa

Commenti: My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Aspetti positivi:

Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.

Aspetti negativi:

I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Support levels unacceptable

1,0 2 anni fa

Commenti: Support is non-existent when it is required. Getting locked out an account leaves nowhere for contact or account resolution. If your business is depending on such a service, my recommendation it to go elsewhere .

Aspetti positivi:

When Mailjet it working, it works to an acceptable level.

Aspetti negativi:

The support is of the lowest standard possible. We have been left high and dry multiple times now. There is zero care factor about resolution and response times are shocking. We spend several thousands per annum and have implemented customers directly with Mailjet also, but is still not of interest to Mailjet.

Prathiksha
Marketing Associate (India)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amazing and powerful email marketing tool!

5,0 2 anni fa

Commenti: With Mailjet email marketing has become very easy for us. The newsletter editor is amazing and helps us build the best ones for our prospects. We are able to track and observe our clients which helps us reach them in a better way. It has also reduced our spam rates. Maintaining contact lists has never been easier. Overall a great experience with the platform.

Aspetti positivi:

The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.

Aspetti negativi:

The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

Nessma
Manager (Oman)
Utente LinkedIn Verificato
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Good value for money

4,0 11 mesi fa

Commenti: Mailjet is a good value for money if you're on a budget. It's relatively cheaper than other providers. It offers basic features for an email marketing service. But if you'd like features like automation, testing, templates and usable statistics, you'll the need the premium package which is triple the price.

Aspetti positivi:

The free tier Mailjet offers comes with 200 emails/day, 6000 emails/month. When you upgrade to the essential package, you get up to 50k emails and features like segmentation and email verification for $35/month (10% discount annually.) It's a good value for money if that's what you're looking for.

Aspetti negativi:

Free tier doesn't give you enough features to try to determine if this is the right email marketing service for you. You'll eventually have to get at least the essential package to get a full view of what they have to offer.